Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11446023January 3, 2022
ENGINE
The engine in my 2019 Hyundai Tucson turned off while driving down the interstate without any lights or warnings. My 2 year old was in the back seat at the time, and this could have caused a significant risk to not only myself and son, but others on the road if we were not traveling at highway speed. The vehicle was safely pulled over to the side of the road and would not restart. I got it towed to the dealership it was purchased from and they informed me they have been having a lot of issues with engines recently and mine would need to be replaced. It has now been sitting at the dealership since Thanksgiving waiting to be serviced, which is covered under manufacture warranty. It is located at Hyundai of Brunswick in Brunswick, Ga and can be accessed if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446039January 3, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
The driver side door suddenly will not open with the key fob or the key. There is no damage to my door and I have kept it well maintained. I feel this is a faulty issue that Hyundai should repair because it is not fault of my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446073January 3, 2022
ENGINE
I was drying my 2014 Hyundai Tucson 12/27 and the engine began knocking and the speed dramatically decreased. Now, the engine no longer works at all. I took it to the hyundai dealer and they refused to fix because it is not currently in a vehicle recall campaign (although it should be). I am also filing a complaint with the nhtsa today, which currently shows 49 similar complaints for this exact year and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445802January 1, 2022
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger front door Will not open from the outside once locked. It must be open from inside the car. This would be a safety concern if there was an accident and people were trying to get into the passenger side car. It seems from research that this is a known issue from Hyundai
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445606December 30, 2021
VEHICLE SPEED CONTROL, AIR BAGS
In October of 2020 I was pulling into a parking space and my car accelerated and crashed into a light pole resulting in injury to both my husband and myself. He is 91 years old and shattered his upper arm. We had the vehicle fixed and checked out and was told all was fine. About June of 2021 I took the car in for a recall on the brake lights to the Hyundai dealership and told them of the first incident and asked them to check and was told that all was fine. On December 23rd 2021, the same thing happened when I was pulling into my parking space at home. When it accelerated, I had both feet on the brake and ended up hitting a wall damaging the car again. Fortunately, this time injuries were minor. There were no warning lights, messages or symptoms before these two incidents happened. I am concerned that others will be put at risk if this happens again or to anyone else with one of these vehicles. I might add that with these accidents, the airbags did not deploy. The first was a significant crash which should have deployed the airbags.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11445615December 30, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at 15 MPH, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that she needed to pay 25% of the cost for the engine replacement. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445552December 30, 2021
ENGINE
On 10/28/2021 had car towed to dealer for blinking engine light.Iwas told needed a new engine. The beginning of December got the car back and was told it was the knock sensor on 12/16/2021 light started blinking brought back to dealer and then was told it was the engine harness. They shut off light I was told I could drive car home,they shut off blinking. Light got to highway passing into another lane light started blinking lost power from 65 to 45 was almost hit the car behind me swerved to avoid me thank god .and since then the dealer will not call me back and Hyundai of America gave me a case worker who will not call me back. I have been told this will cost $5000.00.to repair these problems started when they did update on car at the dealership I seen 3 papers for failed engine and now this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445239December 28, 2021
ENGINE
2017 Hyundai Tucson is part of engine recalls 209 & 966. Car purchased through Carvana begin of May, after initial recall issued but unaware car was impacted. All that is listed on recall page is CAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELS which most certainly does not indicate a major issue or immediate need to address. In August, took car in for oil change and almost immediately had the engine fail. The oil change establishment sent to an automotive garage of their choosing to have replaced. At that time the latest and most severe recall was not yet in place. On November 18, quite rapidly, below warning signs and issues were experienced creating a very dangerous situation. * Abnormal (knocking) noise from the engine * Reduced engine power and/or hesitation * Illumination of the Check Engine warning light * Illumination of engine oil pressure warning light * A burning smell, oil leaking, and/or smoke (all of the above) This the led to stranded on the side of road with smoking, dangerous vehicle. Had to have car towed to the nearest dealership Red Rock Grand Junction which then said couldn’t do anything due to not following initial recall for software. Contacted Hyundai customer service repeatedly to try and remedy situation. Finally case manager stated engine repair would begin immediately, but dealership stated would only start after paying $300 for new battery; battery that worked when car was towed. When stated as much, then again told weren’t responsible for replacing engine due to failure to install the software. Nowhere in the campaign information does it state that this is a requirement. Hyundai had created a very dangerous situation and is refusing to remedy based on loophole leaving people stranded with unusable fire hazard cars by no fault of their own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445309December 28, 2021
ENGINE
A connecting rod bearing was thrown through the engine block causing it to stall out on the freeway. This is exactly what is occurring with vehicles in the Theta Class Action Settlement but the company states my VIN number is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445358December 28, 2021
ENGINE
At the end of November 2021, my oil change light came on, which was odd because I was not due for an oil change. Brought the car in, they changed my oil and the light was gone. Barely a week later, the oil light came on again. I had some guys at work check it and they said I barely had any oil. I scheduled another appointment but never made it. I was driving on the highway when my car starting shaking uncontrollably and dropped down to barely 20mph. I almost created a pileup as cars behind me were swerving out of the way. I was almost hit multiple times and could barely get my car over to the breakdown lane. My check engine light also came on as my speed dropped. I had it towed to a nearby independent garage where the mechanic told me the diagnostic codes showed that I had misfired cylinders. He suggested I bring it to a Hyundai dealership to submit a claim as he knew that those type of engines were having issues. I had it towed again to the nearest Hyundai dealership, where they confirmed that 2 of the cylinders had failed. Hyundai confirmed with me that they had every record of me coming in to the dealership to get any required maintenance done on the car, yet the engine dies when it barely goes over 100,000 miles. And to top it off, when I asked for an estimate for repair, they quoted me $17,000 to fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445131December 27, 2021
ELECTRICAL SYSTEM
electrical issues and/or hardware issues with rear windows. understand the issue to be electrical motor and/or window regulator. One window fixed but other to be repaired. in driving, window starts to sag and persons outside the vehicle have attempted to gain entrance through the sagging window. for the repaired window, the dealer inspected and was to repair except the price seemed too high and was only for the window regulator. taken to a glass/auto body shop who indicated both motor and regulator needed to be replaced and charged what the dealer was going to charge for only the replacement of the regulator. the within days after one window fixed, the other window refused to close all the way and the issue of someone trying to gain entrance occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445168December 27, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445023December 26, 2021
ENGINE, POWER TRAIN
Rod bearing failure. Sounded like a tractor all of a sudden and stalled every time I’d come to a stop. Had it towed to the dealership. Awaiting word from Hyundai as to whether the warranty will cover this. Checked oil and wasn’t low. No check engine lights or oil lights or anything ever came on. No noises prior to this happening. Kept up on routine maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444900December 24, 2021
ENGINE, POWER TRAIN
Vehicle is experiencing transmission hesitation and often fails to engage while entering traffic or passing in the highway. This is a safety issue affecting myself and other motorists on the road. There are hundreds of complaints to NHTSA regarding this issue and my vehicle is affected as well. Dealer refuses to acknowledge or rectify issue even though vehicle is still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444824December 23, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 70 MPH, she heard abnormal knocking sounds coming from the engine. The check engine and oil warning lights were then illuminated. The contact pulled into a gas station to check the fluids and had the gas station attendant check the vehicle but could not determine the cause for the failure. The contact continued to drive for a few more miles when the check engine warning light started to flash and the vehicle lost motive power. The contact veered over to the side of the road but was unable to restart the vehicle. The vehicle was towed to the residence then towed to the local dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 68,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444875December 23, 2021
ENGINE, POWER TRAIN
Purchased the vehicle in June 2021 only had 1 previous owner. The dealership stated it was a pre-owned certified used vehicle that had just been inspected and service. Within the first month I had to take it back for multiple issues most recently the catalytic converter to be replaced and the Engine. I haven't even owned it let alone driven it long or far enough for either of these parts to need service or have failed. It's not even time for my first oil change that how low the mileage is that I've put on it. The dealership originally told me they never head about the complaints regarding the engine now they are trying to stiff me on selling me a lemon by charging me 3000 and telling me Hyundai isn't willing to cover the repairs. If this is a known issue which is seems to be a recall should now be issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444663December 22, 2021
UNKNOWN OR OTHER
Knock sensor repeatedly puts the car in limp mode. Loss of acceleration is dangerous. Dealer resets sensor and claims can't find anything wrong. This issue is widely reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444709December 22, 2021
ENGINE
I was at a stoplight waiting to turn right. When there was a safe break in traffic I began the right turn, but the engine made a clunking noise and stopped accelerating in the middle of the road. At this point, cars were getting close to me and my car wasn't speeding up, so I turned on my hazard lights and managed to inch onto the shoulder. I had my 5 month old baby in the car with me, so his safety, my safety, and the safety of others on the road were at risk. We took the car to our local Hyundai dealership and they said they couldn't diagnose the issue unless they took the engine apart. They checked all of the fluid levels and electrical connections, the battery, all of that was normal but we didn't have the $500+ they wanted to take the engine apart, so that did not get checked. This car had less than 100,000 miles on it and was in great shape. We had it for less than a year and did not even drive it every day. There were no warning lights or messages or anything to let me know that there was a problem. The engine starting making that clunking noise about five minutes before it died. I was on the highway and got off the nearest exit to check for problems but the car stopped moving before I could get someplace safe to take a look. Other than that, there was no indication of any issue, and no issues spotted during any routine maintenance/oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444744December 22, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2022 Hyundai Tucson. The contact stated that while driving at 5 mph, the accelerator pedal was stuck and the vehicle made a roaring sound. The brake pedal was depressed but the brakes failed to engage and the vehicle crashed into two trucks and then crashed into a church where it stopped. All of the air bags deployed upon impact. The contact sustained an injury to her chest from the air bag deployment but did not receive medical treatment. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11444580December 21, 2021
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while her husband was driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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