Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11447332January 13, 2022
ENGINE
The contact's daughter owns a 2012 Hyundai Tucson. The contact stated while driving approximately 68 MPH with the cruise control engaged, the vehicle lunged forward. The check engine warning light was flashing. The vehicle was towed to an independent mechanic who stated that the connecting rod and engine needed to be replaced. Additionally, cylinder #3 was blown. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 99,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447362January 13, 2022
ENGINE, UNKNOWN OR OTHER
This same oil leak issue has been addressed at least 6 times and is worse than its ever been. 1-16-20 9-12-20 1-8-21 1-22-21 5-17-21 9-10-21 The Oil pan was replaced on 09-10-21 at 109,331 miles. At around 2,000 mile after this service noticed oil spots again in my driveway, it seems to be leaking in the same spot. I called for an appointment on November 1 to have it looked at and you were about a month out, so I had to make an appointment for November 29th. The problem seems to be getting worse and I dont feel comfotable driving it. I called service twice in the last week and was advised to leave it in case an appointment opens up. Please see service history, check, and advise. I have a college visit with my son in Maryland on November 15 and had to rent a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447180January 12, 2022
ENGINE
Connecting rod bearing failure. Threw rod into oil pan and made a hole. Engine stared to smoke and almost caught fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447194January 12, 2022
UNKNOWN OR OTHER
The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447218January 12, 2022
ENGINE
Our 2015 Tucson has the G4NC DOHC GDI engine, which unfortunately isn’t listed in any current engine settlement as of the writing of this complaint. Our engine started to rev at considerably high rpms while driving up hill, followed by a subsequent loss of power and speed. We managed to make it to the top of the hill and pull over, traversing over multiple lanes in front of on-coming semi trucks and other fast moving traffic with our hazards on. Upon pulling over, our engine died. There were no red or amber warning/caution lights on the dash, nor did the check engine light illuminate during the incident. After a few attempts at restarting the engine, we finally got it started and drove it home and brought it to the dealer the next day. They diagnosed it as a “clogged catalytic converter.” Although seemingly a secondary issue, and no further information as to what actually caused the clog in the vehicle inspection report, we reluctantly dished out the $3,200 for the repair of the vehicle we so desperately needed for work. They also installed a “knock-sensor” update. A couple months later… When driving the vehicle to work, the check engine light illuminates and flashes on and off continually. After pulling the vehicle over to a stop and consulting a Hyundai mechanic, I had the vehicle towed to a Hyundai dealership for diagnostics. Turns out the knock sensor update is what caused the engine light to illuminate to “prevent severe engine damage,” and I’m left with a large bill for engine repairs. Will the G4NC engine be investigated by the NHTSA? Will Hyundai honor my drive train warranty? Will Hyundai Corporate ever call me back? Tune in next week…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447258January 12, 2022
ENGINE
Acquired vehicle in November 2021, with 20,718 miles. I noticed a small knocking noise coming from engine area, but discounted any major problem due to the fact it only had 20k miles. After using the car for two weeks, and researching this engine knock noise, I discovered there is a long history of engine failures due to faulty internal engine components on this type of engine. I took it to the Hyundai dealer to diagnose the problem, and was informed the knock was normal and had past the “engine noise test”. They stated there is no open recalls for this vehicle, and that I should go back if the noise increases. I feel this vehicle is now unsafe to drive because the engine has to basically fail, and thus place my family’s safety at risk and even possibly cause an accident or engine fire, in order for it to be fixed by the dealer. I believe this model year and engine type needs to be investigated and be recalled, as many other vehicles with this same exact engine have had this same problem, resulting in total engine failures, near accidents and even fires. I have read there are even lawsuits on this dangerous engine defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446979January 11, 2022
UNKNOWN OR OTHER
A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447018January 11, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was oil leaking onto the ground. The vehicle was towed to the dealer and diagnosed that there was no oil in the engine, which caused the vehicle to stall. The dealer informed the contact that they would not perform the recall repair since it was not related to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle did not have warranty coverage for the repair. The failure mileage was 63,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447080January 11, 2022
ENGINE
The Engine block overheated and seized causing a connecting rod to break and eject from the bottom of the vehicle. I was driving down a highway when this happened with no indication or check light of the problem on the dashboard. I heard a snapping noise which was the connecting rod breaking and then ejecting out of the engine and then the engine smoked, and the car immediately lost acceleration on a packed highway and had I not responded quickly - I would have caused a serious accident. I had the car towed to a repair shop initially and they diagnosed it as engine seizure with massive engine failure and they told me to send it to Hyundai dealer in Algonquin IL, which was where they confirmed the diagnosis - it seemed suspicious to me as I have had all maintenance done with Hyundai besides my tires. They told me the engine overheated and seized which caused the connecting rods to snap, I had visited my dealership recently the prior month for an oil change and they did not indicate any major problems with my vehicle. The car had to be towed to my local dealership McGrath City Hyundai as I have no way to drive to the other dealership as it was so far way. I'm waiting now almost half a year for an engine replacement and no word from the manufacturer or dealership on this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447104January 11, 2022
UNKNOWN OR OTHER
Oil consumption. Why is my car using so much oil? I do regular oil changes and I’m always 1 -2 quarts low when I go in for my oil changes. Last oil change. I was told to come back in 1000 miles. I’m 300 miles shy of that and I checked it and I was already a quart low. With all the complaints that I’ve just read. You’d think you a recall be done. Or taking the cars off the market. What I’m a supposed to do in the meantime about this? Help!! Emmett Idaho
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446886January 10, 2022
COMMUNICATIONS:BACK UP ALARM
2022 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOUD BACKUP ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446962January 10, 2022
POWER TRAIN
When merging into traffic, the car lost all acceleration and the transmission revved to a very high rpm. This has been an ongoing problem since the car was purchased. The dealer keeps saying they “cannot replicate”. This car is going to kill me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446653January 7, 2022
ENGINE
Driving down the street and the vehicle suddenly shut off in the middle of the roadway. Vehicle would not restart. Engine oil leaking out of tail pipe was noticed when vehicle was being placed on tow truck. Towed to Hyundai. They say seized engine and not covered under warranty due to low oil. No lights came on dash to include low oil or check engine. Only 66,000 miles. Oil last changed less than 4,000 miles. If there was no oil then how is it possible oil leaking from tail pipe. Looked at similar complaints. Appears rods and bearings are braking in these motors. 55 mph road when car suddenly shut off. Could have seriously injured driver. Could have caused serious accident. Hyundai does not stand by their product and warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446669January 7, 2022
ENGINE
My engine has locked up on me and stalled because of water in the oil. I was never informed about this “knock sensor” update for Hyundai that would have prevented all this in the first place. I’ve had to come out of pocket for 2 tow trips and loaner car all while my vehicle is under 5 year/ or 60,000 mile warranty!! Now this apparent “America’s best warranty” local dealership is trying to tell me that my repairs are not covered under the warranty and I would have to pay $10,000 out of pocket for the repairs! This is going on 3 months now and still no one has contacted me and no one is helping me. That vehicle is my ONLY source of transportation to and from work an hour away! I am unsatisfied with my Hyundai Tucson and the false advertisement for claiming to be “America’s best warranty” and for not providing a safe reliable vehicle like Hyundai promises!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446469January 6, 2022
ENGINE, SERVICE BRAKES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 55-60 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated that she was able to park on the side of the road before the vehicle was seized. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was then towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired however, started to experience failure with the brakes. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulics). The dealer completed the recall repair however, the failure with the brakes recurred. Additionally, the rear driver’s side door failed to open. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 39,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446511January 6, 2022
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 65 - 70 MPH, the vehicle lost motive power and there was smoke coming from the bottom of the vehicle. Additionally, the vehicle made abnormal sounds. Upon the vehicle being placed onto the tow truck, there was oil leaking from underneath the vehicle onto the ground. The vehicle was towed to the dealer and diagnosed with rod bearing failure in the lower part of the engine, which caused a hole in the engine block. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11446292January 5, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Tucson. The contact stated that the catalytic converter was stolen, and the vehicle was towed to an independent mechanic for repair. The vehicle remained in its possession for a month before being returned to the contact. While the contact was driving home from the mechanic shop at an unknown speed, the engine shut off without warning. The contact initially towed the vehicle back to the independent mechanic who then informed her of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact then had the vehicle towed to a dealer where a diagnostic test was performed, and it was determined that the vehicle experienced engine failure. The results were sent to the manufacturer who informed the dealer that the failure was not a result of the recall and that they would only cover half the cost of a new engine. The contact called the manufacturer directly and was given the same information. A case was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446347January 5, 2022
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving down a busy road at 10:00 pm on New Years Eve, my vehicle's engine completely shut off. Immediately prior to the shut off, the vehicle's dash displayed the oil and battery lights. The vehicle's automatic emergency brake and steering wheel lock were both engaged, not allowing me (or the tow truck company) to move my vehicle out of this busy road. My car remained in this location for 3 and a half hours. The hazard lights stopped working after the first hour, making it extremely difficult to see that the vehicle was stopped. After the second hour, an officer parked behind my vehicle with their lights flashing as he said it was an extremely dangerous situation and my car was sure to be hit. He was able to get a tow truck to me before Hyundai. For hours, numerous people were forced to brake quickly/swerve into other lane to avoid hitting my car. This occurred right before an intersection, putting 4 directions of drivers at risk of collision. I stood in the rain, near my car, attempting to help direct drivers away from the lane until the police officer showed up. The vehicle is now at the dealership which confirmed engine failure, pending replacement. Possibly related, this vehicle had the catalytic convertor replaced 3 months prior. It is not yet confirmed if this contributed to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445910January 3, 2022
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX].*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445924January 3, 2022
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while his daughter was driving 25 MPH, she heard an abnormal noise. The contact stated multiple unknown warning lights were illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to another daughters' apartment. The contact spoke to the local dealer and made them aware of the failure. The dealer had the vehicle towed to their location to be diagnosed which was still pending. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 92,933.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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