Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11444529December 21, 2021
ENGINE
I bought my 2018 tuscon one year ago in June 2020. 70,000 miles on it now, regular maintenance. No warning lights, everything was running OK. I started experiencing hesitation taking off then lunging when stopped in the last few months. Now I'm sitting in the driveway because it won't start. Realized oil was low which is odd because I've noticed it's been burning more than previous but no more than a quart so it's not like it was dry. I'm supposed to be able to get 5k on an oil change now adays but starts running poorly if it's not changed by 3k. Needless to say iadded qt of oil I was going to get oil changed yesterday but wouldn't start. I changed the battery, still won't start, starter was tested good, fuses all in tack, changed camshaft sensors at 90 dollars a piece still nothing. Check alternator that's fine. It clicks one time but have all lights power everywhere it should. In 2 days I've spent 215 on a battery, 200 with tax on sensors, 50 code reader no code by the way. Did have p0014 which indicated need for either oil change or camshaft sensor. Nothing. I'm a sitting duck and all the things I've experience are what they experienced in the theta engines like hesitated, burning oil, ticking sounds, lunging etc. GDI isn't any better. I hate this car. After this one is paid off and I guess put a new engine in I'll be getting rid of it. Going back to a solid Buick. I'll never buy another hyundai. This is the second vehicle with engine problems we bought. Not to mention the risk of for but hyundai near me hasn't been able to get the parts for over a year. I'm currently in a wait list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444611December 21, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle becomes unresponsive to the gas pedal after idling at a red light, acceleration is delayed for about 5 seconds. After the cars check engine light turns on and the vehicle begins to idle rough. Vehicle shakes randomly when coasting above 30mph and does not want to accelerate when pressing the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444328December 19, 2021
ENGINE
Emission light is on and called dealer for an appointment, stated they will called me when they can line me up with a tech and I still waiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444122December 17, 2021
ENGINE
The engine started making a knocking sound when I left home going to work. I thought that I may have gotten some bad gasoline. No lights were showing on the dash. I work about 30 miles away from home. A few miles away from work the knocking sound increased and still no warning lights on my dash. As I got close to work, less than a mile away, the knocking got extremely loud and the check engine light came on when I pulled in to work. I cannot drive this car and I was afraid that I would be stranded on the road somewhere or the engine may catch on fire because I could smell a burnt odor. A mechanic came to my work place and said he thought that the engine would need rebuilding or replacing. Why Hyundai would have a check engine light finally come on after the engine was about fall apart is just stupid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443845December 15, 2021
ENGINE
My engine failed without any check engine lights prior. Started making a REALLY loud flapping noise when accelerating and would get worse the higher the RPM and the higher MPH. Even while coasting the noise was still prominent. It started around 12pm on 12/11/2021 and at 1:07pm (approximately 1 hour later) on the same day, it officially failed. The noise had started and gradually got worse while I was on the highway going approximately 65-70mph. I had stopped and pulled over shortly after it had started and made some calls to some certified Hyundai dealers to try and see what to do. I had made an appointment for first thing on Tuesday morning, 12/14/2021. I told them I would drop it off as soon as possible because I was sure it was going to blow. Tuesday appointment was the earliest appointment available at ANY Hyundai dealer within an acceptable/safe range. After I had made the calls, I proceeded to try and make it home. I was about 35-40 miles to home and my engine got EXTREMELY loud and not running properly. I was approximately 10 minutes from the dealership I bought my car from and I decided, if I made it there that I would leave the car there and not drive it home because I did not feel safe. About 45-60 seconds after the noise got so loud I couldn’t hear the radio. I was trying to find a safe spot to pull over but apparently didn’t make the decision in time because at 65-70mph (cruise control set at 67mph) my engine made a crash/boom sound then every light on my car’s dash lit up and car longer was functioning. I got pulled off to the curb immediately and shut the car off. Approx 5/2021, check engine came on, code read all cylinders were misfiring, spark pugs were changed because no engine failure was detected. My KDS recall serviced 11/27/2021, approximately 78,000-79,000 miles. Shop never mentioned and concerns with my car while it was there. Engine failed just over 80,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443855December 15, 2021
ENGINE
Engine started to make a strange noise and wasn't accelerating like normal, there were no dashboard warning or indocation lights. Less than 24 hours later while driving to a mechanic it got significantly worse within minutes of starting and than while driving on the highway a loud kind of snapping noise occured. The vehicle was not able to accelerate and the engine was completely deadlined and had to be coasted into a lot from an off ramp putting myself and others on the road at risk. A trail of oil was visible from where it had coasted and then below it after it got towed. It was taken to the closest mechanic who informed me there was a hole in the engine block and that the vehicle had a recall. It was then taken to a hyundai dealership where it was verbally mentioned that the vehicle broke due to a recall but since then the only statement has been that it would be repaired under warranty and no diagnosis has been provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443885December 15, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443929December 15, 2021
POWER TRAIN
The transmission completely disengages and there is 0 power to the car, it just coasts for about 6 seconds and the car slows down. It happens after a turn from a stop, and at slower speeds around 20 - 30 MPH. You push the gas pedal, and nothing happens, the engine does not rev and you just coast (and slow down). If this happens when I’m pulling out in traffic making a left it could be deadly. I promise you there will be accidents due to this defect and I would imagine some people will die because of it. This happens regularly, it is not a one-time incident. I just bought the vehicle a month ago and it's happened 10 to 20 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443956December 15, 2021
STRUCTURE:BODY
All of a sudden the passenger rear door cannot be opened either unlocked manually or with the remote. I believe it is the actuator. Online forums say this is a huge problem and also a safety risk. If a person cannot exit the vehicle in an emergency this is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443804December 14, 2021
UNKNOWN OR OTHER
My rear passenger door will not open from inside or outside. Safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443842December 14, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Sensor default, ABS on dashboard, acceleration on dashboard, oil lights default on dashboard, electrical problems, and radio default. My vehicle is still under warranty however im trying to figure out will warranty cover for all of the problems within my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443601December 13, 2021
STRUCTURE:BODY
Passenger side door failing to unlock fully, not openable from the outside under many circumstances. This seems to be a common problem with the 2016 Hyundai Tucson. Hyundai needs to issue a recall for this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443610December 13, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 60-65 MPH, there was an abnormal loud clunking noise detected. The contact looked in the rear-view mirror and noticed blue smoke and the vehicle stalled. The contact notice oil leaking from the vehicle. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a hole in the engine block. The vehicle was not repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. Parts distribution disconnect. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443692December 13, 2021
ENGINE
I had the same problem over and over again. Did not show any used oil at that time. Between oil changes, the car was 2.5 quarts low again. There is no evidence of leaks and no smell or smoke from the exhaust no lights indicating the is a problem. My engine is beyond repairs and must be replaced. The car is housed in my daughter's garage because I am unable to pay for a rebuilt or new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443544December 12, 2021
ENGINE
Started having issues with acceleration after getting gas. Thought it may have been bad gas. Took to independent mechanic who changed all spark plugs, coil packs, catalytic converter. Next month during regular oil change (every 3000 miles), tech told me that I was low on oil and that it looked as if the engine was burning oil. He stated that he had seen multiple engines from Tuscons burning oil and to get in touch with dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443551December 12, 2021
ENGINE
Car shakes and sputters from 0 to 3 miles an hour. Sounds like the transmission will fall out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443301December 9, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Hyundai Tucson Sport 2020, this happens always, while driving in the highway, long distance the forward collision warning activates (no cars in front of me or any objects) and the SUV make a sudden stop and it sound a loud scary noise, then I have to park, turn it off and then start the SUV again because the rpm starts going up. This is a safety hazard, luckily no one was behind me or I could get hit in the middle of the highway. I took the SUV to the Hyundai dealership where I bought it in San Juan, Kennedy, but they said they didn’t find anything. I took it then to the Hyundai dealership in Caguas, P.R. to have it check and still waiting on a response. It’s been a year and still no one finds what’s the problem. I feel my life is at risk when driving in the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443042December 8, 2021
ENGINE
I am filing a complaint regarding my 2017 Hyunda Tucson engine; I am very concerned about the recall 209 that was released in September 2021, 3 months ago, regarding an engine recall due of premature wear of the connecting rod bearings that can cause engine fire. My vehicle has had significant oil consumption issues for the last 1.5 years, causing me to have to put oil in the car regularly between oil changes, irregular engine noise, oil pressure light illumination as well as engine hesitation and stalling. Each of these things are related to the symptoms cited as an engine issue related to recall 209. There is no remedy available for this issue and no timeline for when one will be released. It is extremely concerning to be driving a vehicle with an engine that may catch fire and I have had zero success in gaining more information from my local dealership or Hyundai Customer Care Center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443072December 8, 2021
ENGINE
I got a email for Recall ID 21V727 because my car has been in shop numorous times because of the duel clucth stalling out. I call NHTSA and they made an appointment for my car on my behalf because i have the issue of the car stalling at slow speeds in a intersection almost getting in car accidents and its been happening for like 2 years now and i have had my suv in the shop over 5 times to try ti fix. NHTSA told me when i take my car there and they determine my car is part of the recall that Hyuandai must add my VIN # to the recall to get fixed. When i took my SUV there hyundai told me they cant look at that because they cant add vin numbers to the recall only NHTSA can do that. So after NHTSA made the appointment for me and waiting over 2 months for my appointment when i tool my car there they told me that was wrong and they can not look at my car. So i left and i still have the same problem. Is this gonna be fixed because i get in a car accident or someone dies. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443102December 8, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while at a complete stop and attempting to make a left turn, the accelerator pedal was depressed but failed to respond. The contact continued to depress the accelerator pedal until the vehicle responded. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the vehicle failed to start-up several times. The vehicle was taken to the dealer for diagnostic testing. The contact stated that the dealer did not diagnose the vehicle; however, the dealer installed a multi fuse kits as part of the recall repair for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The contact stated that the engine control unit was replaced as part of an unknown recall repair. The contact stated that the failure reoccurred several times while at a complete stop. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. THE CONSUMER STATED THE VEHICLE EXPERIENCED ISSUES WITH ABS, TRANSMISSION, LOSS OF POWER, DELAY IN ACCELERATION, ELECTRICAL, ENGINE, AND PREMATURE WEAR OF BEARINGS. RECALL 209 HAS NOT BEEN COMPLETED, AND DOES NOT HAVE A FIX. THE DEALER HAD NO INTENTION TO REPAIR. THE DEALER STATED THE VEHICLE PASSED THE TESTS. As of 3/27/22, my Tucson Odometer is 16,335 mi — For 4 years & 9 months consumer has been hesitant to drive it on freeways because of ITS challenges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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