Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11448735January 24, 2022
VISIBILITY/WIPER
I’ve owned this vehicle for a year and a half and have had to fix my windshield 3 times. 2 of those, including replacement. After only have the car for 2 months the windshield cracked. Then after I have had to replace it twice. I don’t know if it’s faulty design, but there have been lots of complaints of 2020 Hyundai windshields
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448646January 24, 2022
POWER TRAIN
The contact owns a 2016 Hyundai Tucson. The contact stated that soon after purchasing the vehicle, the vehicle would stall upon depression of the accelerator pedal as the RPM's would loudly rev. The contact took the vehicle back to the independent used auto shop where the vehicle was purchased and was informed that they would not service the transmission or offer any additional assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) which he linked to the failure. The manufacturer had been notified of the failure but provided no assistance. The contact called a local dealer and made an appointment for service. The vehicle was not repaired. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448518January 23, 2022
ENGINE
The engine has Rod Bearing failure. The engine is a Gamma GDI 1.6 L engine- the same engine that was recalled from the Veloster, for this problem but the Tuscon was not included in the recall. Hyundai has stated they recalled the Gamma GDI 1.6 L due to metal shavings being left in the engine during production that overtime created wear on the rod bearings leading to failure and engine failure. (Which is exactly what is wrong with my vehicle) Hyundai has said they will not fix my engine, and that it is out of warranty. It has been inspected by 2 local mechanics who have confirmed the diagnosis, I have called Hyundai corporate and the local Hyundai dealerships who have provided no help and requested $250 to even look at my vehicle. The oil light came on right before the engine started knocking and it was taken directly to a mechanic. I purchased this vehicle 1 year ago from a reputable used car dealership who will not help me either, the vehicle is now out of warranty, and I still owe $17,000 on the loan. A new engine is $10,000. Hyundai needs to step up and fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448361January 21, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
For at least the last 60 days, the blind spot warning camera system will disengage while driving. Took the vehicle to the local dealer, who had the car for 2 days and could not determine the cause. They did discover it will disengage after driving the car for 18 miles. They have called Hyundai for assistance. So far, no information received back from Hyundai on how to correct this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448384January 21, 2022
ENGINE
After inspection by the mechanic it was determined that the engine seized. The vehicle is currently at the garage and is available. At the time the engine seized we were on the highway with a speed limit of 70 mph. The vehicle shut off but luckily I was able to pull over safely onto the shoulder. I had my entire family in the vehicle so I definitely feel our safety was at risk. The vehicle has only been inspected by my mechanic. The oil was changed less than two months ago and was changed at regular intervals. There was no warning lights or messages prior to the vehicle losing power. Once it lost power the oil light and engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448385January 21, 2022
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while driving in traffic, the contact shift gears and the clutch ceased to the floorboard. The contact depressed the brake pedal to stop the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who informed the contact that the failure was due to the master cylinder and clutch slave cylinder. The contact was informed that the master cylinder and slave cylinder needed to be replaced. The manufacturer was notified of the failure but, no further assistance was provided. The approximate failure mileage was 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448411January 21, 2022
ENGINE
Failed intake valve/compression valve. It is currently at the dealer I bought it from. I was driving in traffic and it had no power at all. I was almost rear ended several times trying to coast off the road. The dealer took the engine apart and put it back together 3 times and informed me that it will need a new motor. There were no warnings at all before this happened. The dealer nor Hyundia has tried to work with me on the cost. The purchase price was $14,000 and they want to charge $8000 for a new motor. I am still paying for the SUV that isnt running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448160January 20, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle was making an abnormal sound. The contact stated that there was a glitch in the radio. Additionally, the radio would turn ON and OFF independently. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448222January 20, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
All of the window regulators have gone out now 3 within a few months, don't know how there isn't a recall yet. Seems there is a lot of complaints in forums. All within 3 months definitely sounds sus. Most think it's due to the plastic wheel the regulator spins on. The heat melts it over time. I only have 49,000 miles on the car at this time. They want 2,300 to fix it.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448273January 20, 2022
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Spontaneous breaking of the sunroof. Second time this has happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448166January 20, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while his wife was at a standstill, she depressed the accelerator pedal however, the vehicle failed to move forward for several seconds. The contact stated no warning light was illuminated. The contact stated he had also experienced the failure on multiple occasions. The contact took the vehicle several times to the local dealer however, the mechanic was unable to duplicate the cause of the failure. The manufacturer has been informed of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448053January 19, 2022
ENGINE
The contact's son owns a 2016 Hyundai Tucson. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, and the dealer replaced the spark plugs; however, the failure recurred. The vehicle was then towed to Wiesner Hyundai (1645 Interstate 45 N, Conroe, TX 77304) and diagnosed with engine failure, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was 107,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448133January 19, 2022
ENGINE
Air conditioning system was just replaced for $2000. A week later, car to a dealership for a recall. Two and a half weeks later, while driving, engine lights came on, hard to accelerate, then rattling noise from engine. My son was on way back to college and on a rural road with not too much traffic. He pulled over and was not able to restart car. Had to be towed to nearest town (between home and his school, about 1 1/2 hours from each). The repair shop said total engine failure. They investigated and not able to find a rebuilt engine because engine has too many problems and a used engine would be $8000 to install and would likely have same defect. The car only has 96,000 miles. We bought used, from a Hyundai dealership, with a good CarFax report. It was a safety problem because he could have been devastating if he was on a busy highway. Unfortunately, it happened in a scarcely populated area and he was stranded while it was getting dark waiting for the tow truck. No warning lights until time of engine breakdown. Car had just been seen at a service station and car dealership just days before breakdown. We cannot take chance of investing that much money into a car that would have same problem. Had to have car sold for scrap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447820January 18, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
Brake light no coming on when brake pedal is being push
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447835January 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the engine needed to be replaced due to sludge build-up. The dealer requested the vehicle oil change history. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to sludge in the engine from neglect. The failure mileage was approximately 123,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447852January 18, 2022
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while his fiance was driving 40 mph, she started to smell fuel fumes inside of the cab of the vehicle and started to get a headache/nauseous. The driver was able to park at a near gas station and waited for the contact to drive to his location, to verify the fuel cap. The contact stated no failure was found and secured the fuel cap. The contact followed the drive to their residence. The driver was able to continue driving at 20 mph but the vehicle began to jerk and the check engine warning light was illuminated. The driver stated she saw black smoke exiting from the rear of the vehicle. The driver was able to park on the side of the road and stated the smoke extinguished on its own. The driver was able to continue driving slowly to their near residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC) & NHTSA Campaign Number: 21V727000 (ENGINE). The manufacturer had not been informed of the failure. The failure mileage was 96,830.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11447768January 17, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION, UNKNOWN OR OTHER
The backup camera in the 2020 Tucson Ultimate is blurry, creating a serious safety issue. We have taken the vehicle to the dealer repeatedly with this complaint and although the service advisor agrees, Hyundai has refused to replace or repair the camera. Note that there are many of the same complaint that can be found through a simple internet search, but apparently Hyundai refuses to acknowledge and repair the issue. Both the driver's safety and the safety of others are at risk, since it's not possible to see clearly what is behind the vehicle. The problem has been confirmed by the dealer and the dealer requested a replacement backup camera, but Hyundai declined authorization for the replacement. Federal regulation that went into effect in May 2018 requires that all new vehicles must have a backup camera. Surely the backup camera must be usable, as opposed to just existing to satisfy the legal requirement? This camera is so blurry it is barely usable. We had this exact same make and model from the 2016 model year and the backup camera was crisp and clear, so this is definitely an issue with this particular model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447793January 17, 2022
POWER TRAIN
The vehicles transmission sputters and takes 2-4 seconds to accelerate. This consistently happens both from a dead stop and at low speeds. This transmission/ dual clutch lag has almost caused at least 3 accidents. On 2 separate occasions the car almost stalled while making a left turn at an intersection, causing a near missed T-bone accident. The 3rd close call was almost being rear ended and not being able to accelerate away. Luckily, no accident had occurred yet but this transmission issue is without question a safety risk. I have brought the car to the Hyundai service department and have been told that this is common with the dual clutch system and nothing is wrong with the car. I'm sure this is not the first complaint as I have found a plethora if online forums on this particular issue with my exact year and make vehicle. This issue has and will continue to cause accidents until resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447599January 15, 2022
POWER TRAIN
The transmission slipped when I try to change lines from the right to the left to turn left into a parking lot. I slow down to look if no one was coming, and whennI try to accelerate the transmission slipped the car behind me speed up to pass me thats when I lost power and my vehicle stop and they hit my car. This transmission issues is been happening, and the dealership keep saying is normal now I dont have warranty and I contact hyundai USA motors and they denied to check the vehicle because the shop repaired the damages. This vehicle feels unsafe and they dont want to take responsibility we dont have other car so we have to keep using it. Even the dealer show no interest in taking it as trade in.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11447479January 14, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle throttle body sticks and causes hesitation when accelerating from a stationary position. This is a serious safety concern when turning in front of on coming traffic or cross at an intersection. This make, model, year vehicle has been recalled for this issue, but not every vehicle manufactured during the year “2017” was recalled, as my vehicle does not show up as a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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