Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11451361February 10, 2022
ENGINE
#1 - The door handles on all doors have started taking several pulls on the handle to open. The left passenger side is no longer able to be opened from the inside of the car. This moved to all doors and it takes numerous tries on the other 3 doors from the inside or outside to be able to get the doors opened. #2 - We bought this car used from the original owner with 99k miles on it. We know the owner personally and they did regular maintenance on the engine. After 6 months of owning and putting on 3000 miles on the vehicle the engine has blown. When we bought the car we changed all the fluids and did an initial oil flush and put in synthetic oil and did another oil change before the 3000 mile mark, again with synthetic oil. The check engine light came on while driving and oil light started flickering and the engine also started knocking. We had the vehicle towed to a mechanic and they said to contact Hyundai as they've had several blown engines that came through their shop and that Hyundai was doing a massive recall. Towed the car to Hyundai and they took 3 weeks to look at the car and said that due to poor maintenance the engine blew and they could replace the engine for $13k and this engine wasn't covered in the extended warranty. They took a video of the oil chamber and it had sledge and said no coverage due to poor maintenance and our VIN also wasn't on the recall list. After doing research it looks like several others are having issues with oil problems, sludge and blown engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451419February 10, 2022
STRUCTURE:BODY
I've had this used hyundai for 6 months, had to replace drivers door panel ( windows not going up and down) Stopped working. Now drivers back door window will not go up or down. Right side back door will not open anymore. On utube people by the 18k are complaining about these same issues. What next? It's like the body is falling apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451098February 9, 2022
STEERING
The traction control system keeps randomly kicking on while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451103February 9, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot warning becomes disabled sporadically? Engine needs to be turned off and restarted to reconnect Blind Spot Warning. This has been an ongoing problem for the last few years. It never shows up when brought into dealer for inspection? Nor are there any computerized “messages” in the system? The below “Additional Details” only reflect yesterday’s occurrence. This problem happens on a regular basis. with no regularity?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451272February 9, 2022
ENGINE
My husband had taken my vehicle to work one day. He called me and told me that the car had shut off and wouldn’t restart. He had just turned onto a major highway and was able to pull off to the side of the road. We thought it might have been the key fob, so I brought the other fob with me. Still nothing. The brakes were stiff and the dash would light up, but the engine wouldn’t turn over. We had the car towed back to our home. We replaced the battery and starter, and after doing research, have come to the conclusion there is something in the engine that is causing the engine to not turn over. We believe we’ve narrowed it to the timing chain. Our next step is to take it to the dealership and have it evaluated, but possibly looking to upgrade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451292February 9, 2022
ENGINE
My car stopped running in the middle of the road. I had to slowly pull over and have it towed to the dealership. Upon further inspection, the dealer told me that the engine is dead and to replace it would cost 15K. I have 121K miles on the car and Hyundai's warranty ends at 120K. They refused any coverage and I am expected to cover the expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450953February 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Hyundai Tucson. The contact stated that the rear passenger’s side door could not be opened, while the front passenger’s side door could only be opened from inside the vehicle. The contact was not aware of any warning light had illuminated. The contact stated that the doors not operating as needed was a safety hazard. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450969February 8, 2022
ENGINE
Engine failure at approximately 80,000 miles. No oil observed in engine, dipstick smelled of burnt plastic, no grit or sludge observed on dipstick or exterior of engine, no smell of burnt oil or blue smoke from tailpipe. Audible engine slap, no check engine lights were illuminated in dash, oil light flickers on for less than 3 seconds after engine turned over. Mechanic identified engine failure and also noted there was no oil in the engine, recommended we call Hyundai corporate office. Engine near seizure, as a result, if engine seizes, this could potentially bring the vehicle to an abrupt stop at highway speeds and can result in a catastrophic accident or engine fire. Engine still under warranty, dealership attempting to say engine failure caused by "sludge issue", but no proof of engine sludge found upon inspection. Oil change records provided to dealership upon request. Hyundai corporate was called, given the run-around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451013February 8, 2022
ENGINE
We purchased a 2016 Hyundai Tuscon in July 2020 from Key Hyundai Milford Ct. We have become aware of serious engine problems with the vehicle such as, severe oil consumption, sudden stalling and loss of power at traffic stops, loud continuous rattling from the engine compartment. We took the vehicle to a mechanic her in Pittsburgh where we now live and were told that there appears to be a serious problem with connecting rods and that we may end up having to replace the engine at our own expense. We have had this vehicle for only 3,00 miles and one and a half years, we were never notified of the engine issues. We were assured that the vehicle had been well maintained and was in perfect condition. We are writing to see if this its under the CT Lemon Law and/or if there specific remedies that we can pursue. We tried contacting the dealership but we received absolutely no assistance and washed their hands of any responsibility. Thank you in advance for any assistance that you can provide, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451034February 8, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451071February 8, 2022
ENGINE
The vehicle has an engine oil leak at the oil pan gasket. This was previously recalled by Hyundai (19V063000) as potentially causing a sudden loss of power or rapid slowing of the vehicle during operation. The Hyundai dealership addressed that recall by placing RTV on the gasket. It appeared to fix the issue for a few months to a year. Then I noticed the vehicle was dripping oil and that it appeared to be coming from the oil pan gasket. The "fix" that Hyundai previously performed has stopped working resulting in the same safety issue as identified in the prior recall. My wife took the vehicle to a Hyundai dealership today and where they confirmed that it was leaking from the oil pan and quoted $396 to fix it. My wife was told that they would not remediate the safety issue since they already performed work for that recall and it had been a year. I feel this is a serious issue - that the work they did to resolve a safety recall has failed and they are unwilling to fix it. I wonder if the work to my vehicle was done correctly compared to others (did the remediation call for RTV to be used?), or if Hyundai did not take the correct approach to remediate the issue (should it have been a new, thicker gasket instead of the RTV?). In either case, the fix has failed and resulted in the same deficient safety condition stated in the prior recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451084February 8, 2022
ENGINE
Since 2018 (about a year after my vehicle’s purchase), I have intermittently had problems with the vehicle hesitating when pressing the accelerator. There have been about 10 instances where the vehicle will only go 5-10 mph for 10 seconds or so while I try to merge onto a highway and have the accelerator pressed down hard. When I took these concerns to a dealership, I was told it “should not be happening” and that it was likely not occurring because no warning lights were illuminated. I was told that the hesitation was likely just because the vehicle has a double clutch, although this is an unlikely explanation for an issue that can easily cause a fatal accident. Since this happens infrequently, it has not been replicated by a dealer or independent service center. No issues with the engine or speed control have been discovered when I have taken the vehicle in for service. Obviously, this problem is serious even if it does not happen often. A vehicle not responding when the accelerator is pressed puts the vehicle’s occupants at risk of collision, and also risks the safety of occupants in oncoming vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451089February 8, 2022
ENGINE
Engine failed and had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450851February 7, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received a recall letter from the manufacturer and had been attempting to get the dealer to repair the recall for over a year. The contact stated that while driving 30 MPH, the engine was knocking with the check engine warning light flashing on and off. The contact took the vehicle to the local dealer to be diagnosed. The oil was changed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450623February 5, 2022
ENGINE
I purchased the car in June 2021and took the car back within the month due to the driver door having issues locking and unlocking. Today on 2/5/22 as i was driving my car on the express way my engine light,battery light and oil light came on and my car began to shake. As i got off the express way my car cut off in the middle of traffic while i had 2 kids in the car in the city of Houston…. In October i was told that i was having oil consumption issues and was having to take my car back every 1,000 miles. And then was told that’ll it’ll be $900 to get a decombustion cleaning. I am unsure of why my car has stopped today. I’ll be back to let y’all know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450529February 5, 2022
ENGINE
At highway speed engine began stumbling and shaking car and stalled the car within 5 seconds bring car to halt. Engine would not restart properly, would not settle at idle rpm with rapidly inconsistent rpm shaking the car and then stall within 5 seconds. Any attempt to place car in drive immediately stalls car. After attempting 50-60 bump starts to get car off road the check engine light and error message about engine control system error eventually showed. Hyundai towing refused to take inoperable car to dealership for warranty repair of 1000mi car, instead left it at our apt parking lot. The engine failure left the driver and other motorists in danger as unable to move stranded car off 50mph busy main road on cold dark snowy evening. Dealer reports they are “swamped” with repairs and cannot see an inoperable car for at least 2-3 weeks and no loaners or rental could be provided. There were no warning lights or warning during initial stall or subsequent restarts. Error message and check engine light did not light until attempting 50-60 bump starts trying to get car off road and a hazard to occupants and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450386February 4, 2022
ENGINE
Was driving uphill, heard a clanging sound. Car engine completely shut off and started smoking, lights worked. Towed it to dealer, they said it will be 30 days before we hear about the issue, they said they will fix the original recall after tearing the engine down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450454February 4, 2022
UNKNOWN OR OTHER
The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450097February 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450164February 3, 2022
ELECTRICAL SYSTEM, SUSPENSION, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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