Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11453415February 22, 2022
SERVICE BRAKES
Four Weeks ago , I called Henderson Hyundai,702-565-1500, concerning a fire hazard for my car that the Hyundai Company said would start on fire because of corroded brake lines. I was told before that this would be taken care of at my next oil change, today, 2-22-2022. The service rep said this didn't apply to my 2020 Tucson. I told him that my car met their recall instructions. The dealership refused to fix the potential fire hazard. I want to go on record that I attempted to resolve the issue and the dealer said no. I put my car in the garage and don't want my house to burn down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453515February 22, 2022
UNKNOWN OR OTHER
The doors will not open from the inside or the outside. They were working in the morning and later that afternoon with a child in the rear the rear door would not open. Dealer replaced actuator on that door but this is a common occurrence if you look on the internet. If there was a car accident or emergency children would be stuck in the back seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453538February 22, 2022
ENGINE
Engine oil consumption, engine noise, loss of power, no acceleration, shaking while under acceleration, while under acceleration stalling, engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452815February 18, 2022
SERVICE BRAKES
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving at 20 MPH, the brakes were stuck without warning. The vehicle was not diagnosed or repaired. No further information was available. The failure milage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452867February 18, 2022
ENGINE
The engine has been consuming too much oil for a few months now. Most recently, an oil change was done on 2/17/2022 after driving 879 miles by an independent mechanic, and there was only 2.5 quarts of oil left. This occurred after the Hyundai dealer said that it passed an oil consumption test. Also on two occasions, the dashboard lights and headlights went out while driving, then came back on moments after. This has not been replicated. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452722February 18, 2022
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact’s son stated that while stopped, there was a knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The local dealer was contacted via the telephone and informed of the failure; the dealer suggested that the vehicle be brought to the dealer for assistance. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452733February 18, 2022
ENGINE
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE FAILED ACCORDING TO 21V-727. THE DEALER REFUSED TO HONOR THE RECALL REPAIR DUE TO THE CONSUMER WORKING ON VEHICLE AFTER THE FAILURE OCCURED. THE CONSUMER STATED THE VEHICLE WAS IMMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452741February 18, 2022
UNKNOWN OR OTHER
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-727. THE CONSUMER STATED THE COMPUTER SYSTEM FAILED AFTER HAVING THE RECALL REPAIR COMPLETED. THE CONSUMER SET ANOTHER APPOINTMENT WITH THE DEALERSHIP TO HAVE THE VEHICLE INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452469February 17, 2022
ENGINE, ELECTRICAL SYSTEM
As I Was Driving my 2018 Hyundai Tucson Down The Highway No Lights No Warnings Nothin My Car Just Shut Off In The middle of the road and would not even crank or turn over and had a burnt smell which could have got myself and others killed So Had Help Getting It To The Side of the road until the tow driver came Took it to the shop to realize the engine is seized How could this happen on a new vehicle without no warning signs it’s had regular oil changes and very well kept car i have talked to many repair shops that have said that have said my car is not the first one they have seen with this year with these problems you guys really need to put out a recall before someone gets killed because of Hyundais engines I could have got myself and my kids killed without WARNING ! I will never buy a Hyundai again a new car and the motor is seized it’s ridiculous and has put my life and kids in danger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452609February 17, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure in which the contact was at a yield sign at a complete stop and when the contact depressed on the accelerator pedal, the vehicle suddenly accelerated at an aggressive speed which caused the vehicle to rear-end the vehicle in front. The contact mentioned that she had also experienced a hesitation in speed with the vehicle. The air bags did not deploy. No warning lights illuminated on the vehicle. There were no injuries reported. No police report was filed. The contact was concerned the failure they experienced was related to the recall not being performed on the vehicle. The failure mileage was not available. Vin tool confirms recall incomplete.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11452621February 17, 2022
ENGINE, UNKNOWN OR OTHER
On Friday, September 11, 2022, I had just returned from running errands. I parked the car, which had no warning lights on whatsoever, and exited the vehicle. A few seconds later, smoke started streaming out from under the hood. I popped the hood but did not open it, and started toward the house to get some water, thinking that something was overheated. Before I had taken ten steps, flames were shooting out from the hood. I called 911, but before the fire department arrived, part of my house also caught fire. It has been inspected by the fire marshal and my insurance company.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11452269February 16, 2022
UNKNOWN OR OTHER
Rear driver side door does not open. It is not locked, child locks are not on. After reading multiple online forums it appears Hyundai is aware of the issue and not creating a Recall for this issue. The lock actuator needs to be replaced, Hyundai is charging outrageous fees to have this resolved. This is a HUGE safety issue. If the vehicle is in an accident any person sitting in the back seat of the vehicle would not be able to get out of the vehicle on the rear driver side of the vehicle. Why hasn't a recall been issued???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452308February 16, 2022
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
At 104k miles, the check engine light came on and car was bucking and rattling while accelerating. Engine is malfunctioning and causing car to not accelerate properly by not going when gas pedal is pressed or rpm’s going higher than normal to just start driving from a stop. This is scary on highways or when stopped and have to make a turn or at a signal. Had a self mechanic run the check engine light which was spark plugs and coils and those are changed. He ran other tests and stated the cylinder compression was effected on the third one and is misfiring. Car is well taken care of and routine maintenance done. No inspection done beside this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452185February 16, 2022
SERVICE BRAKES
Purchase new Tucson from Hyundai of Saint Augustine FL in April 2021, the vehicle worked fine. Then in July 2021 the vacuum assist brakes would not hold a vacuum after the engine was shut down, so when you went to start the vehicle it required excessive pressure on the brake peddle to clear the interlock before the vehicle would start. Took vehicle to dealer and told service writer that I thought it was the Check Valve leaking. After 2 hours service writer told me Tucson was ready and their technician did not find anything wrong and that there is no Check Valve. Drove vehicle home and the vacuum assist brake was still not correct so I filed a case with Hyundai USA (#18769467) about the problem and waited for them to contact me. When they contacted me they told me to take it back to dealer and they would fix the problem. I know enough about vehicles that use engine vacuum for power assist brakes have a check valve, so before I went back to dealer I looked up the part number (59139-2W000) vacuum intensifier, and the Hyundai patent (US7752841B2) which clearly shows a check valve. Went back to dealer in October as instructed by Hyundai and told the service writer the same thing I told him the first time. Waited 2 hours again and was told the technician did not find anything wrong and there is no check valve. I then showed him the part number and said that is the check valve. He said he would check with the service manager to see if Hyundai would cover the cost to replace the part and would call me later. Got the call and was informed that Hyundai would NOT pay to replace the part because the dealership technician did not find any thing wrong. How could the technician find anything wrong with a check valve when he said there is no check valve in the brake system. If the engine quit while I was driving I would not have power assist brakes which could cause an accident. I bought the part from different dealer & installed it, brakes work fine now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452079February 15, 2022
UNKNOWN OR OTHER
The vehicle started to having loss of power problem when reaching around at the speed of 60mph in highway. Due to this problem, the acceleration suddenly dropped sometime and i was not able to keep up with the flowing highway traffic and this highly risked my vehicle from being hit by the behind vehicle. This has put mine and other drivers safety at higher risk. Later after few weeks the engine warning light popped up on my dashboard. I checked my vehicle VIN in NHTSA website and found my vehicle have a recall related to the engine failure so took my vehicle to the nearest dealership but they also showed fault on something else and asked around $4000 to fix it all. I could not do it due to higher cost but they took $200 for diagnostic fees. They did not fix my recall too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451895February 14, 2022
ENGINE, UNKNOWN OR OTHER
Car started eating oil after 110K miles. Seems as if 2 quarts low in 3,000 miles between oil changes. Started carrying extra oil and checking level during and after long trips. at 140,000 miles the turbo charger failed and engine failed in the middle of pulling out of a parking lot. No lights on instrument panel ever lit up until 40 miles before the engine failed. Oil light never came on as engine oil was burned up in the turbo. Car is now dead and needs a new engine. Internet posts show numerous Hyundai owners with the 1.9 liter turbo engine experiencing the same problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451941February 14, 2022
SERVICE BRAKES
March 2021 I had a problem with my brakes, took it to the local dealership and they replaced my master cylinder and brake pads. This was after I had already had total engine failure in December and had my car at a dealership in North Little Rock, AR for almost 3 months, I had literally just got my car back when i started having brake issues, no pressure. Now, it's January 28th and I suddenly had the same brake issue as the year before, no brake pressure. I could pump the brakes and get pressure and was hoping it was just a temporary issue with air in the lines or something. I called the dealership that changed out my master cylinder and brake pads in March 2021, as it was almost a year later. I dropped my car off on 2/11 at 7 am, it is 7/14 and they still have my car, they are saying there is no problem, but will drive the car again. I'm afraid that there is a serious issue and will get the car back and not have the issue resolved. And now seeing the recall issue with ABS and my car is part of that recall, I don't want something bad to happen, and if I don't say something in writing it will not be noted in case of a larger issue. And I feel like i'm having one issue after another with my car, i'm the only owner and have taken very good care of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451507February 11, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
The drivers side door almost never opens on the first try, I usually have to pull the handle twice. Recently the passenger side back door will not open from the inside or outside, despite being unlocked. This is a huge safety concern if I were in an accident and could not open this door. I have seen DOZENS of other reports of people having this same issue and a recall should be issued immediately to fix this potential life threatening and dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451530February 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact's daughter owns a 2015 Hyundai Tucson. The contact discovered that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451536February 11, 2022
ENGINE
Car was driving fine. I started going up a moderate hill and car stalled out with no warning, right in the middle of a busy highway. Was able to get finally get it started to pull onto side of road, it had a loud knocking sound and engine light and oil light came on that time. I had it towed to my mechanic who said it had absolutely no oil. I have not found any evidence of oil leaking in my driveway or parking lot at work. It never gave any warning that engine needed serviced or oil was low. It now needs a total engine replacement. I am the second owner so of course I have no warranty. Car has 81,000 miles on it, had 75,000 when I bought it 4 months ago. Never dreamed I would be dealing with replacing an engine after 4 months. Since this has happened, I have read so many complaints of these cars doing the exact same thing to so many owners, I have lost count. A recall needs to be done, Hyundai needs to own up and address whatever flaw is causing this problem over and over again. Had I been on the interstate ( where I was heading) or driving in city traffic, I could have been killed. This problem is not just frustrating, it is also dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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