Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11457336March 18, 2022
ENGINE, POWER TRAIN
Engine light started blinking and I could not accelerate anymore. After driving home, I figured out it was showing P1326 error. It didn't allow me to go above 60 mph or 2000 rpm. Further digging into the issue I figured out that this was a common issue with hyundai and kia cars, but there was no recall for my car. I took the car to dealship as it was still under warranty and they only updated ECU for knock sensor. No other repairs where done saying that there was no solution to the issue. Other cars get their engines replaced and get lifetime warranty. I got no repairs or extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457002March 16, 2022
ENGINE
Iba conduciendo mi vehículo por carretera y de momento se apago. Vehículo no quiere volver a prender. Vinieron del seguro, verificaron el vehículo y encontraron todo en perfecto orden, poleas, aceite, transmisión. Solo encontraron el motor que no corre. Adicional me indican que ya el vehículo no tiene garantía por ser yo segunda dueña, lo cual nunca me explicaron y lo peor de todo es que me quedan solamente 5 pagos. Nadie se quiere responsabilizar de dicha situación.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456866March 15, 2022
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Previous History: Vehicle already required an engine replacement - short block assembly. Current Details: DTC P01326 - While driving - Check Engine Light blinks & vehicle's acceleration is immediately reduced, causing dangerous disruption to the flow of traffic while merging into traffic from exit ramps, at traffic lights, stop signs, turns etc. Has been to dealer 3x for diagnosis and repair. Jan 2022 - 1st attempt - Knock Sensor replaced (Recall 966 was performed in Nov 2021) 2nd attempt - Knock Sensor software updated - 3rd attempt - Knock Sensor disconnected and reconnected. After each repair attempt the vehicle continued to suffer reduced acceleration and blinking check engine light while driving within a day or two. 4th time - DTC P0087 - Fuel Rail/System Pressure - Too Low & DTC P2191 System too Lean at Higher Load (Multiple) (Bank 1). These are "new" codes discovered by subsequent Hyundai dealership after the 3rd repair attempt unresolved by the original selling dealership. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. The warning check engine lights did appear at the same time as the reduced acceleration and occurred each time spontaneously while driving. The vehicle is available for inspection upon request. There are additional complaints involving 2015 Hyundai Tucsons listed on the NHTSA website which I do not see connected to a current or previous recall. However, I do see Hyundai issued a recall # 207 in 09/2021. Please note the similarities of referenced complaints show the first 8 characters KM8JT3AF of the VIN show a direct correlation to manufacturer and engine types. Also note, there is an open unresolved recall # 218 with the potential to cause fires and currently has NO REMEDY available. Recommendations from Hyundai are to park vehicle away from buildings and continue driving even with fire hazard?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456880March 15, 2022
POWER TRAIN
Car has no power when accelerating, when accelerating from a stop the car revs but does not move, then when it does move it takes off like a rocket, in slow moving traffic 5 mph, you accelerate and the car seems like it wants to stall, a lot of hesitation, In fast moving traffic, if you want to merge or pass another vehicle you must give yourself ample time and make sure it is clear to make your move, if you need to get out of the way really fast you cant, its very dangerous and Hyundai needs to move quick on this before something really bad happens to someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456569March 14, 2022
ENGINE, UNKNOWN OR OTHER
There was a recall for a malfunction in my engine that could potentially cause the vehicle to catch on fire. The signs associated were knocking in the engine, failure to accelerate, check engine light was on, and the oil light would come on when making turns. I made these observations before a recall was issued, and tried to have vehicle repaired from Priority Hyundai in Chesapeake, VA. They had my vehicle for 6 days and failed to diagnose my vehicle. Less than a month later, my daughter and I were almost hit on the interstate due to the car failing to accelerate. Took my vehicle to Hall Hyundai in Newport News, VA. They performed the recall items, and the car ran better, but I could still hear the knocking. February 7, 2022, my daughter and I were stranded because the car was not accelerating again. Pulled over to an Advanced Auto Parts store and the technician said there was a problem with the gaskets, but said he wouldn't drive it. Had my car taken back to Hall Hyundai and was told there wasn't any oil on the dipstick, but they had changed the oil a month before. Had an engine combustion cleaning done. Picked my vehicle up the next day and before I got home, the check engine light was back on, and the engine knocking. I no longer drive my car because my daughter is scared in it, and I have lost confidence that we aren't going to end up on the side of the road somewhere. The engine jumps as if the car is going to either take off or shut down completely. Asked the representative at Hall if I should bring the car back, but never received a response. The car and it has less than 100K miles on it. I've done the required maintenance. I like Hyundai cars, but will most likely switch brands because I can't get any help to repair a vehicle I've had for less than two years. I've paid rental car/maintenance fees that equal at least 8 car payments. The recall said repair or replace, and at this point, I feel a replacement is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456580March 14, 2022
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine had seized. The vehicle was towed to the local dealer but was not yet repaired. Parts distribution disconnect. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456412March 12, 2022
ENGINE
I was driving home one day and out of no where my vehicle started making a loud disturbing knocking/ticking noise. I pulled over and checked my oil levels and there was not a drop of oil in there even though I just had a oil change 4 weeks ago. I also had a tune up four weeks and the Hyundai mechanics reported that nothing else needed to be done on my vehicle and everything was green during the inspection. No lights have illuminated on my dash in my car for concern. There was was no smells of oil leakage and I keep my car in my garage at home when I am not driving and never seen any oil leakage. My car is disabled and I have no transportation. There is a recall out for a 2017 Hyundai Tucson but when I called about it they said my vehicle was not one of the 2017 Hyundai Tucson but I am experiencing the same issues that are in the recall. I am planning on taking it back to the same bib king Hyundai to get a diagnostic done on March 18, 2022. Consumer stated the mechanic reported they could not diagnose the engine rods due to GDS not allowing him to perform bearing clearance test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456257March 11, 2022
POWER TRAIN
My car has an unresponsive accelerator pedal, delayed or no acceleration, jerking, shuddering, shaking, and stalling. The defects cause dangerous and unsafe conditions, including failing to shift, stalling and delayed or unresponsive acceleration, especially from a stop. I have been stuck on major highways and have had to disconnect battery and wait just to get the car to restart and actually move. I have had to be towed just to get out of the way of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456266March 11, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the front driver’s, front passenger’s, and rear driver’s side windows would independently lower without warning. The contact stated that each window regulators had gradually failed over time. The contact then stated that while driving at approximately 65 MPH, the passenger’s side front window shattered into tiny pieces and fell inside the vehicle. The contact was able to drive the vehicle home and had an independent mechanic come to her home to replace the front passenger’s side window. In addition, the contact stated that the rear passenger’s side door would fail to open from both inside and outside the vehicle. The contact had yet to notify either the dealer or the manufacturer of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456244March 10, 2022
ENGINE
While driving down an interstate I accelerated to pass a semi truck. Immediately after passing the truck I took an exit and about halfway off the ramp my car lost all power...no noises or notifications. Had to coast to side of road. Once car was off thr road the engine light oil light and battery light were all lit. I bought a new battery and it did not fix my car. I had a mechanic look at my car and they believe the engine siezed up. The dealership said there is 3 recalls now on my car but engine is not one of them though is probably should be. Was told it would take 3-4 months to get my car in due so many needing repaired. I do not understand how this hasn't been recalled yet. I had my 1 yr old and 2 yr old in the car with me. If my car had quit just 10 seconds earlier we would have likely died. This is not ok for them to keep selling these cars with engine problems. Someone needs to open a lawsuit against hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455934March 9, 2022
SERVICE BRAKES
Copy sent to [XXX] Head Office Begin forwarded message: From: [XXX] Date: March 9, 2022 at 6:04:59 PM EST To: [XXX] Subject: My brake pedal dropped to the floor On 2/12/2022 I was driving my 2020 Hyundai Tucson I turned right and applied the brakes to stop the pedal dropped to the floor and didn’t slow down or stop I tried to pump the brakes but the pedal was flat on the floor no pressure I put the vehicle I to park to stop The vehicle stopped immediately and I bounced around in it There was no ice on the pavement I was not sliding I turned the vehicle off and waited a few moments and the pedal came back up I very slowly drove up the block to my home and parked This scared me The next day I called roadside assistance for a tow to the dealership to be checked out( TOWNE Auto 3525 Southwestern Blvd in Orchard Park NY) When the tow truck driver came the next day he got in put his foot on the pedal pumped it twice to see him f there was pressure turned the vehicle on and he said the brake pedal went right down to the floor On Monday the 2/14/2022 The had the vehicle until 2/25/2022 they said they couldn’t verify the concern I went there scraped the ice and snow off the vehicle got in pumped the brake to see if there was pressure started it abs again the brake pedal went down to the floor I call roadside assistance again and had the vehicle towed to different dealership on 2/26/2022 West Herr 5485 Transit Rd Williamsville NY They had the vehicle until 3/03/2022 Again couldn’t verify the concern Both dealers gave a list of checked items I had asked if the master cylinder, brake booster, ABS, wheel sensors, or air brake n brake lines were checked All possibilities of a dropped to the floor brake pedal accordingly to the master mechanic at GEICO mechanical breakdown dept I requested this as I experienced a no brakes situation and I have no confidence in the ability of this vehicle to stop unless inspected properly Thi INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455850March 9, 2022
EXTERIOR LIGHTING
On 3/8/22 between 5:10 pm ET and 5:45 PM ET, I was traveling to a destination with a friend following behind me in her vehicle. Later, when it was dark, we traveled back to our homes. She followed me again until the location that we parted to head in different directions. After arriving home, she messaged me to state that my "tail lights kept going on and off the whole way" to our destination. She also stated "They were fine on the way home though in the dark". I'm unsure if my vehicle was part of the 12 vehicles recalled for lighting issues/reflashing, but if it is, it didn't work, or if it wasn't, the recall may not have covered everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455683March 8, 2022
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and 20V543000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repairs. The dealer informed the contact that the engine needed to be replaced; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455474March 7, 2022
EXTERIOR LIGHTING
I have had problems with two trailer hitch sending units causing brake lights to be constantly illuminated. Hyundai has issues a recall for my model year on this issue, but for some reason my VIN is not covered in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455496March 7, 2022
ENGINE
Engine stalled. Drove it to gas station but engine has knocking sound. Was told that it may fall under the Theta Engines recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455532March 7, 2022
ENGINE
My engine is burning oil. At my last oil change it only had 1 quart left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455538March 7, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Hyundai Tucson. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal as the wrench warning light would illuminate on the instrument panel. The contact took the vehicle to an independent mechanic where they changed the rear driver’s side tire and cleared the code; however, the hesitation persisted after the repair. The vehicle was taken back to the independent mechanic where they replaced the engine booster as well as eight bolts that had been fractured on the intake manifold while the booster was being replaced. Despite the second repair, the failure persisted and the vehicle was taken back to the dealer. The contact was informed that the vehicle was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and would be towed to a dealer for further assistance. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was 75,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455456March 6, 2022
UNKNOWN OR OTHER
My vehicle was not on the recall list and very much should have been. When I am at a complete stop and hit the gas pedal the vehicle rev up and hardly moves and then all of a sudden it will kick in and go... This is a BIG Safety Issue especially when you are at a light and or getting ready to turn or head into on coming traffic. Someone could die or get seriously injured. This is a HUGH Safety concern Still! I cannot repeat it enough. Its a very scary situation. Also when I am at a light or in traffic and start to slow down and just slowly go, the vehicle starts to shutter, like you can hear the dashboard/ front end shake. My Vehicle only has 56,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455134March 4, 2022
ENGINE
Car started knocking on a Wednesday like it wanted to cut off, no engine lights came on. Got car towed to dealership on Thursday morning, still no engine light. Dealership called on Thursday said I need a new engine. Car was a 2019 Hyundai Tucson which I purchased in 2020 with 60,059miles. I was the second owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455214March 4, 2022
POWER TRAIN, ENGINE
my 2018 Hyundai Tucson starting having lurching issues on when first started. i have to back into my driveway so i dont have to go in reverse then go forward. it jerks back and forth so hard. It finally took its toll on the transfer case and it exploded internally. the Dealership said they had never seen this before. i was hoping that was the cause of the issue but it wasnt. Still doing it and am afraid it will do it again. i was under warranty when it happened, so teh $2000 replair was covered. i'm concerned it will happen again. teh problem goes away after it's been completely warmed up. but like many others, its a scary issue when first started. it also will also shift hard when it firsts get's going (after the initial hard lurching back and forth). i dont know what to do. Love the car otherwise, but concerned with ever buying a Hyundai again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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