Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11458881March 29, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, she attempted to open the front passenger's side door using the driver's side power door lock switch however, the door failed to unlock. The contact engaged the front passenger's side door lock switch but the door failed to unlock. The contact also stated that the door would not unlock from the outside. There were no warning lights illuminated. The contact continued to manipulate the door switches until the front passenger's side door unlocked. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458594March 28, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated he noticed the vehicle was consuming oil. The contact took the vehicle to the local dealer and had an oil consumption test completed on the vehicle. The dealer stated no failure was detected. The contact stated he continued to experience the failure and had to add oil to the vehicle. The contact took the vehicle to a second local dealer; Billion Auto - Hyundai in Sioux Falls (3401 W 41st St, Sioux Falls, SD 57106:(605) 309-0972) and had an oil consumption test completed on the vehicle but never received the results. The contact stated the catalytic converter failed in November of 2021. The contact took the vehicle to a third local dealer; Dutch Miller Hyundai (1202 Washington Ave, Huntington, WV 25704: (681) 347-6646) who replaced the catalytic converter. The vehicle was repaired. The contact stated he continued to experience the failure. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to a local dealer and had the recall remedy completed. The manufacturer had not been informed of the failure. The failure mileage was 39,379.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458736March 28, 2022
ELECTRICAL SYSTEM
In September 2021 I bought the reference unit and on 4 different occasions I could not use it because it had no power. I took it to the dealer and they didn't find any problem, I used it again and again it ran out of power. It has currently been at the dealer for 5 weeks and they have not found the problem. I had a conversation with the previous owner and she told me that she had returned the unit to the dealer for the same situation. So far the dealer has not received an answer as to what is wrong with the unit. Nor have they provided me with a vehicle. This situation has affected my family since daily we are complicated about how to get to our jobs and schools. The dealer is Hyundai from Cupey, Puerto Rico PR-8838, San Juan, 00926 On April 16, 2022 dealer told us that they had solved the problem after being at the dealer for 7 weeks, dealer concluded that the car problem was the alternator. After using it for 2 weeks again on May 9, the car did not start and again were left without a means of transportation Consumer called a tow truck which took the bus to the dealer. THE CONSUMER STATED THE DRIVER'S SIDE GLASS WAS INOPERABLE. THE TAILGATE COULD ONLY BE OPENED MANUALLY, IT WOULD NOT RESPOND TO THE AUTOMATIC BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458728March 28, 2022
POWER TRAIN
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently failed to respond while the accelerator pedal was depressed. The contact stated that the vehicle only responded while turning. The contact stated that the failure almost caused a rear end collision several times while driving through intersections. The contact had to slam on the brake pedal. The contact stated that there were no warning lights illuminated. The contact then drove the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated that he was notified of a possible transmission failure. The manufacturer was not notified of the failure. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458510March 27, 2022
ENGINE
Dear NHTSA, 2017 Hyundai Tuscon DCT Transmission Problem. Huge RPM fluctuating problem and car does not move when accelerating the gas. I ham facing same issue as like explained in video. Video : https://www.youtube.com/watch?v=TCVtr_zcyrs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458421March 26, 2022
ENGINE
My 2017 Hyundai Tuscon 1.6L Turbo failed on a 55mph highway with no warning signs, no check engine light, no low oil pressure light, very faint noise was heard prior to completely failing. Vehicle was towed to a local shop who stated there are 100s of thousand of recalls for this exact situation, then towed to Hyundai dealer who said they have 25 cars in line waiting for engine replacements. My vehicle is not part of a recall yet, but like with the other Hyundai engines is at risk of failing at high speeds risking massive injury and death. My vehicle does not qualify for the KSDS knock sensor they are putting in other vehicles to warn the driver of catastrophic engine failure. A warning to get off the road is nice, but these engines are a danger to those who operate them and those who may collide with them at high speeds in the event of engine failure in lower visibility than my case or even inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458423March 26, 2022
ENGINE
Motor blew with regular maintenance done at 77k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458446March 26, 2022
UNKNOWN OR OTHER
My windshield cracked right after I got my car in 2020. I was driving. No pebble hit my windshield. I had my windshield replaced and the same thing happened, although the second time a pebble did hit my windshield, you cant feel the crack from the outside or inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458389March 25, 2022
UNKNOWN OR OTHER
I have this 2014 Hyundai Tuscon that I need to drive cross country from NY to Los Angeles. This website states that they don’t have the remedy for the fix yet. Can I get some help on who can help me travel without catching a blaze.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458086March 24, 2022
STRUCTURE:BODY
Driver door will not open after unlocking it without forcefully throwing your weight into it repeatedly and trying to open it until it does.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458247March 24, 2022
UNKNOWN OR OTHER
On February 21, 2022, I took my Hyundai Tucson 2014 to the dealership where I purchased the vehicle located on 21400 NW 2nd Avenue Miami, FL 33169. While driving I heard a noise and it was slower even when I tried to speed. When I found out that there was a recall to update the ECM> They told us to wait for them to contact Hyundai Corporate. On March 23, 2022-We went in person and Mr. [XXX] told us that Hyundai Corporate closed the claim. They did not performed the software update of the Electronic Control Module or the airbag recall. We only wanted them to honor the service campaign they promised. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457785March 22, 2022
ENGINE
Driving down the road, accelerated to speed limit, but the car slowed down and the RPM's stayed at 2000. The car just stopped running and I was able to pull over into the middle lane. Towed to dealership, 6 weeks min. to diagnose until we know what happened . DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457817March 22, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457606March 21, 2022
UNKNOWN OR OTHER
While exiting from interstate the car lights all went out and the car stopped and nothing would work. After a little time the car started and warning lights were on dash. I drove home and then the light would not shut off and I had to manually go turn them off. The new morning the car started and no warning lights were on. Now the radio turns off on it on and the cruse control is not setting. Also the drivers side window stops in when going up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457622March 21, 2022
ENGINE
Engine made some rattling noise, then smoke came from muffler while driving on a highway. The vehicle stalled and the vehicle needed to be towed. The vehicle was inoperable (unable to start the engine)..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457705March 21, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35-40 MPH, the oil pressure warning light illuminated. The vehicle was taken to the dealer where oil was replaced and the oil pressure warning light turned off; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that she would need to complete an oil consumption test, then they would determine whether the engine should be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457735March 21, 2022
EXTERIOR LIGHTING
Headlights have a mechanical flap that blocks a significant portion of your view at night. In the mountains where I live I am unable to safely drive the car at night. I almost had a serious accident driving up the street to my home when a car coming the opposite direction caused my headlights to go into the low beam mode blocking the majority of my site of view. Terrifying to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457550March 20, 2022
ENGINE
When driving car slowed down and battery sign appeared on the dash board. The car started to gives jerks when stopped at the traffic light. When continued after the lights, it struggled to pick up. This happened two to three times in two days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457215March 18, 2022
ENGINE
Traveling with my family my vehicle just completely gave out at high speeds on the highway. I managed to safely navigate to the shoulder and wait in the freezing cold for a tow. Initially I was told the issue was due to lack of maintenance but upon further investigation it was uncovered that this was an unaddressed recall issue. The engine threw a rod bearing and caused damage to the rod, engine, battery, and spark plugs causing all to be replaced. There were no indications of what was about to happen prior to it happening. Thank God there weren’t more people on the road or that we weren’t in a different area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457252March 18, 2022
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
The contact owns a 2014 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle accumulated heat from the engine. The contact stated that the Traction Control warning light was illuminated. The vehicle was not diagnosed. The dealer was notified about NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, offered no assistance. The manufacturer was not notified of the failure. The VIN was included in the recall. The approximate failure mileage was 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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