Hyundai Ioniq 5 Complaints

1,350 consumer complaints on file.

#11712173January 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Vehicle experienced sudden loss of power while driving at highway speed. While driving on the interstate at highway speed in dark, snowy, high-traffic conditions, the vehicle displayed a warning about an electrical system fault and instructed me to “stop safely.” The vehicle immediately lost some propulsion and ramped down speed. We were only narrowly able to exit the highway before it would not move further. We were very lucky that no one hit us- it is extremely unsafe to drastically decrease speed on highway. Our family was in the car and it was very, very scary. We were able to use the heating system while parked for a few minutes before we lost all power completely. The vehicle was towed to a Hyundai dealership and is completely inoperable. The service manager stated the failure is consistent with a known ICCU (Integrated Charging Control Unit) failure. The dealership reports having many Ioniq vehicles with similar ICCU failures awaiting backordered parts, with no estimated repair timeline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712157January 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Ioniq 5. While driving at an undisclosed speed, the vehicle shut down unexpectedly, leaving the contact stranded for several hours. A RED warning light was illuminated, indicating an electrical failure, followed by the battery warning light being illuminated, leading to the loss of power. The vehicle was towed to the nearest dealer to be diagnosed. The dealer determined that the Integrated Charging Control Unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712120January 20, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle is approximately 8 months old, has 9390 miles on odometer. While on a road trip, we stopped to charge the vehicle at a DC fast charging site. After about 10 minutes of charging, there was a loud pop sound and the vehicle stopped charging. Attempting to unplug and replug the charger into the car gave nothing but an error. Contacting support, was told that the vehicle has an air flap problem. That is not the problem. The charge controller system (ICCU) failed during charging, leaving the vehicle without power to charge the 12V battery system, and only enough driving power to limp 1 mile to a hotel. Vehicle required towing 400 miles to get to home dealership for repairs. Hyundai reps have stated that this 2025 vehicle is not part of the ICCU failures recall, but it is obviously exhibiting the same problems. I no longer have confidence this car can be driven any significant distance from home, which ruins the functional value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712096January 20, 2026
ELECTRICAL SYSTEM
ICCU unit died while driving. Very sudden - I got a message on dashboard to check the electrical system (and how am I supposed to do that on my own while driving?). Within a few minutes system tells me power was reduced (I had 85% charge), within a minute or so after that system starts telling me to pull over. Happened in town so I got to a paring lot and called service -- but the speed and cryptic nature kind of set me aback.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712032January 20, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
This is an EV vehicle. This is a recurrent problem with the Ioniq 5 and is all over the internet. For me this is the 2nd electrical failure. The first time the accessory batter failed and the ICCU controller failed and had to be replaced. Now its at the shop for the 2nd time for the same failure. Not sure if its the ICCU again or not. In and of itself not a problem to send it off to fix, The major issue is how it fails. There is no warning, If you are on the highway going 70 mph it goes flat... no propulsion. This gives you no or little power to get to a secure spot. It then is only capable of about 20 mph. This is dangerous as hell. The first time it died completely and wouldn't move. For myself, i was lucky i was on a local road. I was driving. For my wife, who drives this car it would be harrowing. This is a recurring problem with this vehicle. A solution has not been found other than to swap parts. Hyundai need to be put on notice for a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711974January 19, 2026
ELECTRICAL SYSTEM
ICCU failure while driving. Car completely stopped. I was driving up an incline feeder street in a shopping mall with several other cars also trying to use the feeder street which led to a main street. Because everything failed and I was on an incline, I had to keep my foot on the brake at all times. My emergency flashers didn't work. I had no way to alert the cars behind me to go around. I couldn't roll back to a safe position because cars were coming up the same road in a steady stream. The dealership has confirmed that the problem was a failed ICCU, which controls all the electrical/electronics in an electric vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711921January 19, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Iccu failure unable to charge or drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711842January 19, 2026
ELECTRICAL SYSTEM
I was driving and emergency lights went on declaring no more energy to the car despite being at 68% charge. I was able to pull the car off the road. A tow to the Hyundai dealership revealed it was an ICCU failure. I had done the ICCU recall. It was towed to the dealer on 12/21/2025 and the car was fixed on 1/12/2026 (they needed to wait for the new ICCU unit to arrive).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711809January 19, 2026
ELECTRICAL SYSTEM
ICCU failed. Confirmed by dealer diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711755January 18, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
My 2023 Hyundai Ioniq 5 suffered a sudden Integrated Charging Control Unit (ICCU) failure that put me in grave danger. As I left my workplace in the evening, I heard a “pop” sound and got the dashboard warning, “Check Electrical Vehicle System.” It was unclear what the warning meant. I had 65% charge left at that point. As I began driving, the gas pedal “stuck,” not allowing me to accelerate past 25 mph, and it felt like the car was dragging. I did not know what was happening. The “Check Electrical Vehicle System” warning returned but gave no indication of whether it was safe to drive or what to check in the electrical system. Driving very slowly, I made it out of the military base (my workplace), parked outside of a closed establishment, and called my husband. He told me to drive further up the road to a well-lit shopping area. I exited the parking lot and entered the intersection of a four-lane highway – and suddenly, when I was in the center about to turn in the direction of traffic, the car stopped and would not respond to the gas pedal. I could not accelerate and was stuck in the middle of the highway. After several frantic pushes on the gas pedal, I was able to coast downward to the shoulder and exit the vehicle. My husband and I had brought the car to the dealer in February 2025 for the December 20, 2024 ICCU recall (NHTSA Recall 24V-868, Hyundai Recall 272). The dealer merely inspected the car and updated its ICCU software. Per Hyundai guidance, it did not replace the ICCU itself. It is taking no apparent steps to do so for 2023 Ioniq 5 owners, leaving us in danger. The seriousness of this problem is compounded by the lack of adequate warning when it occurs out of the blue. The generic “Check Electrical Vehicle System” indicator on the dashboard did not indicate what precisely in the electrical system to check, how serious the issue was, or how much of the 12-volt battery power was left. Hyundai must rectify this issue before others are hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711750January 18, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Component failure (ICCU module) lead to loss of power while driving. Vehicle required tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711725January 18, 2026
FUEL/PROPULSION SYSTEM
The ICCU on this vehicle has been replaced twice, 10/25 and 1/26. The failure of the unit on stopped any movement of the car,leaving me stranded on busy highways. I have had all software updates performed prior to these failures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711693January 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
Have had the 2025 model for 4 months now. Absolutely love everything about it except the driver attention system. I leased this car and honestly if I can't figure out a solution there is no way I'm buying it at the end of the lease. I'm 6'1". I don't know what it is about how I have the seat/wheel situated but I get constant nags about "take a break" or "take control of the vehicle". My hands are literally at 10/2 and I'm staring into the sensor and it's still yelling at me. Today I thought the car was literally going to shut off thinking that I feel asleep or something. I also wear glasses if that has any effect on this system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711653January 17, 2026
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle unexpectedly entered reduced-power mode while driving. Speed was limited to approximately 25 mph and vehicle displayed “STOP VEHICLE AND CHECK BATTERY” warning along with master warning light and battery warning. MyHyundai system logged an active air flap fault. Vehicle was not drivable and required flatbed tow to dealer. This created a traffic safety risk due to sudden loss of power and inability to maintain safe speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711645January 17, 2026
ELECTRICAL SYSTEM
12v battery failure at 1 year mark. No warning or screen messages. Car was completely dead when walking up. Could have been stranded if not at home. Luckily it occurred in my garage and doors unlocked. Had to jump start to drive to dealership. Confirmed 12v battery had a bad cell and replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711584January 17, 2026
ELECTRICAL SYSTEM, POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? - It was ultimately diagnosed as an ICCU failure. The part is no longer in my possession. How was your safety or the safety of others put at risk? - Occurred on public street, fortunately a slow moving 25MPH speed limit several blocks from my workplace. I was able to limp the vehicle to a nearby parking lot and call for towing. Unfortunately, several hours later the vehicle was unable to be moved, leaving me stranded, and requiring it to be towed to local Hyundai dealership. I was ultimately without a vehicle for >1 week. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, confirmed as ICCU failure. Additionally, my vehicle had the software update at the time that was supposed to fix / greatly decrease the rate of ICCU failures. I had no outstanding recalls on the vehicle. Vehicle was ~1 year old and had less than 12,000 miles on it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, at least local Hyundai dealership mechanics Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Initially the error message "stop vehicle and check power supply". The next day, that message, then a yellow turtle and "Power Limited"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711561January 16, 2026
POWER TRAIN, ENGINE
To my understand, the ICCU keeps shutting down and is causing issues with my car? This is apparently a huge issue with a bunch of Hyundai's from 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711539January 16, 2026
ELECTRICAL SYSTEM
ICCU (Integrated Charging Control Unit) failure. The car had been working perfectly up until the failure and had about 70% charge on the main battery. As I started driving, I received a warning to check the electrical system but not really providing instructions on what to check. Car was not able to exceed 25 mph, then 15 mph and subsequently was completely dead after parking without ability to even lock doors. Car was towed to a Hyundai dealer, who confirmed that the problem was due to the ICCU unit breaking, which I am now waiting to have replaced since the part is on backorder. Due to ICCU failure, the power was coming from the 12V battery, which quickly drained. ICCU software patch had been applied previously under a recall, but the ICCU still failed. It does not seem that Hyundai has fixed the problem, and there are many other reports of this happening to other Hyundai/Kia owners with EVs using the E-GMP platform similar to the Ioniq 5. Even after getting ICCU replaced, some owners have reported the ICCU failing again. Please require Hyundai/Kia to fix this problem permanently as the situation could have been very unsafe for me had this happened on the freeway or some place I could not pull over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711228January 15, 2026
ELECTRICAL SYSTEM
The integrated central control unit failed on my Hyundai Ioniq 5. A warning flashed on my dashboard stating that the car needed to be turned off immediately because of a power issue. I was in traffic on a very busy road and was trying to navigate to a safe place when my car stopped and turned off. After several attempts, I was able to start it enough to get off the street and to a safe place. I was fortunate that I was stopped in traffic or someone may have hit me. The tow truck driver said that he is towing at least one or two 2024 or 2025 Hyundai Ioniq 5 vehicles every day for this issue. The Hyundai service center said the ICCU failed and do not have an estimated date for replacing it because of the number of ICCU units that are failing is so high and they are backordered. I do not feel that this car is safe to drive. These cars should be recalled. If I had been driving on a freeway, I could have been hit and killed because I would not have had time to find a safe place to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711150January 15, 2026
ELECTRICAL SYSTEM
Potential Failure of Integrated Safety Systems: On modern vehicles, the telematics/infotainment unit is often integrated with other vehicle systems. This failure raises concerns about the reliability of connected safety features, such as automatic crash notification through the Bluelink system, stolen vehicle tracking, and emergency service button functionality. I cannot verify if these critical safety systems are operational, which compromises my sense of security and the vehicle's intended safety package. Remote Start Failure as an Environmental Safety Issue: While remote start is a convenience feature, its failure in extreme weather conditions (extreme heat or cold) forces me to enter an unsafe vehicle environment. In cold climates, this means driving with frosted windows and a cold, stiff cabin, impairing visibility and driver reaction time. In hot climates, it can lead to dangerously high interior temperatures before driving. A feature sold with the vehicle to mitigate these risks is inoperative. Uncertainty and System Integrity: The root cause of this total system failure is unknown, as Hyundai Motors has provided no diagnosis. This uncertainty about the stability of a core electronic control unit is, in itself, a safety concern, as it may indicate broader electrical or software vulnerabilities that could affect other vehicle functions. I first reported this issue to Hyundai on October 29, 2025, ticket number [XXX]. Despite multiple inquiries, I have received no substantive update, no diagnosis, and no estimated timeline for repair. The manufacturer has effectively stated they do not know what is wrong with my vehicle or how to fix it. This is an unacceptable failure to uphold the vehicle's warranty and address what I believe to be a safety-related defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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