Honda Passport Complaints

1,683 consumer complaints on file.

#11626123November 19, 2024
SERVICE BRAKES
The contact owns a 2021 Honda Passport. The contact stated while driving at an undisclosed speed and coming to a stop light, the brake pedal was depressed, and the wheels locked up. The contact stated that the vehicle failed to come to a gradual stop. The contact was able to continue driving after the brakes had been released. The failure occurred intermittently. The service brake warning light was illuminated. The dealer was unable to reproduce the failure and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623873November 6, 2024
AIR BAGS
The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and two other dealers, Buena Park Honda (6411 Beach Blvd, Buena Park, CA 90621) and Norm Reeves Honda Superstore Cerritos (18500 Studebaker Rd, Cerritos, CA 90703), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623606November 5, 2024
FUEL SYSTEM, GASOLINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623449November 4, 2024
TIRES
The contact owns a 2019 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact LX, Tire Size: 245/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds, the front passenger’s side tire was vibrating and deflating. The vehicle was taken to an independent mechanic and the tires were balanced and an alignment was performed, and the tires were rotated; however, the failure persisted. The tires were original equipment. The tires were replaced. The contact referenced NHTSA Campaign Number: 21V165000 (TIRES); as a possible cause for the failure. The manufacturer was not made aware of the failure. The vehicle and tire failure mileages were 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622777October 30, 2024
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS
My 2019 Honda Passport with VIN# ending with**********2184. A safety recall of a faulty fuel pump was dangerous to drive. The faulty pump recalled from Honda NHTSA warned drivers that are at risk of crashes and accidents. The increased risk of property damage as well. I was exhausted trying to get a loaner car from my Dealership that I have all of my routine maintenance is performed. The fuel pump failure from December 2023 as of today still unavailable. On 6/15/2024 I loss control of my 2019 Honda passport. The rapid acceleration and rapidly stalling the vehicle etc loss of power and control. I hit a Tractor Trailer hitch destroying my vehicle completely. My injuries are still extremely problematic mental and physically. I was arrested for DUI which put the blame of me being Intoxicated or Driving on drugs. I was not taken to a Hospital but to jail. I requested to seek treatment in the Jail Clinic.I was released without a bond. The cops wanted my consent for blood to determine my alleged DUI. August 7th 2024 I received a letter stating that my blood was negative and rescinded of suspension allowing me to drive. I can’t drive with Seatbelt sign injuries neck, spine trauma to degenerative spine exacerbation. No car no job unable to be my elderly mothers care taker. My mental health has become significantly worse ever in my entire life. A faulty fuel pump and a false DUI arrest are daunting on a daily basis. I have also contemplated suicide. I am financially crippled. So I don’t understand if I was cleared as the cause of the accident. I was already warned about and Honda knew that without a DUI case. Hondas Safety recall of the faulty fuel pump. The indicators were a red flag but my Honda dealership just told me to just pray everything I have to drive my vehicle dates 2/22 2024 —-3/14/24 4/24 and other miscellaneous dates every time frustrating. The inspection of the faulty fuel pump was explained on the recall. After the collision nothing left to check.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11622761October 30, 2024
TIRES
The contact owns a 2024 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 265/45/R20, DOT Number: 1A30H5223. The contact stated that there was a blister on the driver's side front tire on the side wall close to the tread. The contact stated that the blister was the size of a lemon. The vehicle was taken to the dealer who advised the contact to call the tire manufacturer. The contact called the manufacturer and was advised to take the vehicle back to the dealer. The dealer informed the contact that the tire had to be replaced out-of-pocket. Additionally, the contact also noticed a small blister, the size of a cherry on the rear driver's side tire on the side wall near the tread. The vehicle manufacturer was also notified of the failure. The vehicle and tire failure mileage was 2,299.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622169October 27, 2024
VEHICLE SPEED CONTROL
The Engine transmission surges as it changes gears probably due to the fuel pump recall issue. This surging and/or delay motion is worsening. The recall notice has been in place for over 2 years and local Honda dealership is still unable to acquire the replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622050October 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The automatic emergency braking system engages in times when it is not appropriate to do so. The vehicle will flash the “brake” warning light on the dashboard, will shake the steering wheel, apply light braking, and in a few instances has applied hard braking. We have been unable to determine a specific trigger for this issue. The vehicle will engage this feature on strait roads with no other vehicles or obstructions on the road. It has happened during both rainy and sunny conditions. The vehicle has also exhibited this behavior when going up and down hills both with and without other vehicles present. The vehicle will do this sometimes when other vehicles enter our lane at a safe distance and at low speeds, at or below 30 mph. The vehicle has also done this at highway speeds of 55+ mph both with and without other vehicles or obstructions in the roadway. We have experienced this while driving curvy roads both with vehicles passing in the opposite lane of traffic and when no other vehicles are present. The feature appears to randomly engage at all speeds between 15+ mph to 70+ mph with or without vehicles on the roadway. It also doesn’t appear to matter if a vehicle is in our lane, an adjacent lane, or the opposite lane of traffic. This issue was identified and has been ongoing since the vehicle was purchased in October 2023. The issue happens at least 1 time most days the vehicle is driven but can range between 1 time and 3+ times each day. The vehicle is driven consistently 30+ miles each day with occasional trips of 300-500 miles in a single day. The other issue we have noticed is the rear cross traffic warning. We have noticed something’s this will engage when no other traffic or obstacles are present. We have also observed this feature failing to engage when a vehicle or obstacle is present. This issue does not happen often but has been observed enough that is has come to my attention as a potential issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622119October 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic emergency brake system will randomly activate despite there being nothing in the way, no car in front, and no obstruction. It causes the car to slam on the brakes for no reason which I’m afraid will cause someone to hit me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621489October 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while stopped at a red light, the vehicle stalled. The vehicle was restarted. Additionally, when the vehicle was started on several occasions, there was an abnormal ticking sound coming from the vehicle. The vehicle was taken to a dealer however, the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621207October 22, 2024
UNKNOWN OR OTHER
BOTH SUN VISORS, DRIVER AND PASSENGER ARE EXTREMELY HARD TO DEPLOY, WITH SIGNIFICANT RESISTANCE ACCOMPANIED BY LOUD CREAKING NOISE. THEY ARE A DEFINITE HAZARD TO WHEN MOVING. I HAVE REPORTED THIS TO MY DEALER, AND HONDA AMERICA, AS WELL. AS THE VEHICLE IS OUT OF WARRANTY, MY ONLY OPTION IS TO HAVE THEM REPLACED AT MY EXPENSE. HAVING OWNED MULTIPLE HONDAS (AT LEAST 7) OF DIFFERENT MODELS, ALL ACCRUING MILEAGE BEYOND WARRANTY LIMITITATIONS, AND NEVER EXPERIENCING THE PROBLEM, I FIND THE SITUATION MOST FRUSTRATING AND PERPLEXING. HONDA AMERICA DISMISSES ANY RESPONSIBILITY ON THEIR PART AS 'NORMAL WEAR AND TEAR'. THE MOST SIMPLE OF MECHANICAL FEATURES IN THE UNT COULD LEAD TO TRAFFIC ACCIDENTS. I DOCUMENTED THE ISSUE AS AN INCIDENT OF 10/21/24, BUT IN FACT THE ISSUE OCCURS WHENEVER ONE DRIVES THE VEHICLE, AND HAS BEEN DOING SO A LONG TIME. I FELT CERTAIN HONDA WOULD ADDRESS WITH A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620796October 19, 2024
ENGINE
Auto Stop feature will engage when I stop the car at a light, and then the engine will fail to turn back on when I take my foot off the break. I then have to try and get the car to turn off so I can restart it. I’ve taken it to Honda and they did a system update and also had the battery replaced. It was better for a while, but has now happed again twice in the last couple months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620382October 17, 2024
FUEL SYSTEM, GASOLINE
The contact's family member owns a 2019 Honda Passport. The vehicle owner received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact did not know whether a warning light was illuminated. The driver was able to push the vehicle to the side of the road with the assistance of bystanders. The vehicle was then towed to the dealer, where it was diagnosed that the fuel pump had failed; however, the part to do the recall repair was not yet available. The dealer was able to restart the vehicle. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to start on several occasions and was towed to the dealer, where the same assessment was made. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the vehicle owner to the dealer for assistance. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620092October 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. No further information was provided. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,483. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619596October 14, 2024
UNKNOWN OR OTHER
Car shut off in the middle of [XXX] in East Brunswick NJ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619345October 11, 2024
FUEL/PROPULSION SYSTEM
I called two dealerships to get my recall repaired, Mile High Honda and Planet Honda, and neither of these certified Honda dealers can help me fix my recall. I am worried about my safety as I drive this vehicle. Honda is currently out of fuel pumps to fix this situation, leading to uncertainty and fear while operating my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619207October 10, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The car behind me was very close. I wanted to get up to the speed limit and pressed the gas. The car did not accelerate. I heard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619081October 10, 2024
POWER TRAIN
The idle stop system comes on when I must apply my brakes and stop - for example at a red light. This week, more than once, after when the idle stop system came on, the care stalled. Both times, I was in traffic and this created a dangerous situation for me. When I took my foot off the brake and touched the gas to proceed when the light turned green, the car stalled. I had to put the car in park and restart the engine. When this happened, the cars behind me assumed I was going to move forward, and they had to hit their brakes to avoid hitting me. A warning light came on behind my steering wheel and said the idle stop was interrupted. The message said I needed to put the car in Park and restart the car. I am sure the traffic behind me at rush hour was not happy. Thank goodness this did not happen while I was starting to make a left turn, I could have been hit if the car stalled in the intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618781October 8, 2024
ENGINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617029September 28, 2024
UNKNOWN OR OTHER
Backup camera is suddenly distorted with green and pink colors covering the actual image. The image changes each time, but is often very hard or impossible to safely view what is behind vehicle while backing up. Vehicle is garage kept, no sun or water damage possible. This significantly increases the risk of a crash while backing up. Because the image is so distorted, it often looks like there is an object present, causing driver to swerve even though there is not really anything there. Many other 2019 Passport owners are reporting the same thing in online forums. Honda insists this is a malfunctioning camera, but will not accept it as a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Passport