Honda Passport Complaints

1,683 consumer complaints on file.

#11637177January 20, 2025
SERVICE BRAKES
Emergency braking system activated for no apparent reason. Traveling at freeway speeds on a straight section of freeway when braking system briefly activated. There were no other vehicles or obstructions within 200yrds that might have triggered this. Had someone else been driving or if we had been in rain or snow conditions the outcome might have been different. Vehicle was approx 3 days old when this happened and brought back to the dealer to check. They could not reproduce. There were no prior symptoms or warning lamps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636335January 16, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636254January 16, 2025
SERVICE BRAKES
Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard braking and riding the brakes; however, first, I'd only had the car about 3 months and second, I contacted the Dealership a few days after I bought the car and informed them of the problem. Next, Dealership said the rotors were bad because my aftermarket floor mats were resting on the brake; however, the mats were put there two days before. The 2024 Honda Passport rotors are defective. At the very least the rotors in the one I purchased are dedective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634919January 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Honda Passport. The contact stated while driving at 22 MPH, "The Collision Mitigation Braking System" warning message illuminated. The contact stated the vehicle applied the emergency brakes independently. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 25,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634692January 7, 2025
UNKNOWN OR OTHER
Unknown component failure on 2019 Honda Passport. While operating the vehicle, the engine shut off and automatically placed the vehicle in neutral. The battery light appeared on the dashboard, and instructed, "To start engine: Brake + Push". The vehicle would not allow me to press the start button unless placed in park, however, the vehicle would not allow me to select park while the engine was off. After a few minutes, I was able to place the vehicle in park, but the engine would not immediately start upon pressing the start button. I then had to manually reset the vehicle by pressing the start button three times before the engine would turn on again. This issue has occurred three times over a span of three months. Once while I was parked. Once while I was operating on the highway, thus posing a risk being rear-ended at a high speed. And once while I was operating through an intersection on the main road, again posing a risk of being rear-ended or T-boned. During these times, the vehicle was rendered inoperable until it was eventually restarted. There were no warning messages or other symptoms of the problem prior to the times of failure. It is noted the issue seems to present itself while the speed of the vehicle is decreasing. For instance, while slowing in traffic on the highway and on the main road. The issue was brought to the attention of the Honda Service Center on two separate occasions. Both times Honda was unable to replicate the issue or identify the component at fault. Honda stated that the vehicle diagnostics and computer system presented no codes or record of the malfunction. The issue remains unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633540January 1, 2025
ENGINE
The 3.5 engine is ticking (knocking hard from 1-2 rpm same engine that is in all the recall on pilots and other Honda cars! My car has 65k miles on it . Honda has it for a week they can’t figure it out and say it’s normal. I know my car and a loud tick is not normal! Honda knows these engine have issue and don’t want to fix it. I’m now out of warranty and they don’t want to do anything basically they want me to get stranded when it breaks down or I’m in an accident if my engine breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633226December 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632615December 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632149December 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was informed by the dealer that the parts were not available The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact to confirm when the parts were available for the recall. The approximate failure mileage was 56,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632202December 23, 2024
ELECTRICAL SYSTEM
Problem with automatic idle. Car will randomly turn off when the idle-stop is engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631801December 20, 2024
UNKNOWN OR OTHER
When the auto-start stop feature has stopped the engine at a red light, the engine will not start sometimes. The problem occurs at random and leaves me stalled at a red light and I cannot start the vehicle. Traffic behind me is held up; horns are honking. If I wait a couple of minutes I can start the 2020 Honda Passport that I bought new. This has been a problem since I bought it new. I brought the Honda into the dealership and they can not fix it. It is a safety problem that the manufacturer will have to figure out and recall the vehicles. These Honda Passports are stalling in traffic without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631606December 19, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic braking system will activate at various times shaking the wheel and applying the brakes. This happens when there is nothing in front of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631453December 18, 2024
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Traveling up a hill of 5-degree incline. 20 MPH speed limit. Came to complete stop, pushed reverse button. Back over prevention camera did not activate. Did not depress gas pedal. Vehicle rolled backward 35 feet before coming to rest partially in traffic and partially in private driveway. Instrument panel indicated vehicle P for park throughout the entire event. After coming to rest: (partially in traffic) Vehicle would not shift out of park. Error messages on Instrument Panel stated: "Stop Driving When Safe. Transmission Problem. See Manual." Check Engine was not illuminated. Turned off car and back on. Same error message was still present. Gear selector buttons would not respond and vehicle remained in Park, partially stuck in traffic. Repeatedly attempted to get vehicle to shift out of park. Eventually the Battery Positive Terminal was removed and reapplied and tightened Vehicle started, error message no longer present. Vehicle shifted out of Park into Reverse. Back Over Prevention Camera activated at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631475December 18, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Adaptive Cruise Control; Automatic Emergency Braking; Blind Spot Warning Lane Departure Warning; Lane Keeping Assistance; Parking Collision Warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630623December 13, 2024
FUEL/PROPULSION SYSTEM
Dealers have stalled the repair of this manufacturer defect. I have made multiple requests to repair this vehicle, two dealers state that they do not have the repair parts. This has gone on for over a year. I have reported that the vehicle has stalled, they said it was a software issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628506December 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628439December 2, 2024
UNKNOWN OR OTHER
Backup camera became distorted with colors, replaced at dealership today under extended warranty with a deductible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627676November 27, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, BACK OVER PREVENTION: WARNINGS
Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627680November 27, 2024
ELECTRICAL SYSTEM
Audio screen reboot issue - the audio screen turns off while driving and takes several minutes to reboot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626508November 20, 2024
ENGINE, SERVICE BRAKES
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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