Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11423919July 8, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423694July 7, 2021
ENGINE, SERVICE BRAKES, STEERING
THE ENGINE IN THE VAN STALLED (SIMPLY SHUT OFF - DID NOT SPUTTER) WHILE DRIVING AT A STEADY SPEED IN TRAFFIC. CONSEQUENTLY THE POWER ASSIST FOR THE STEERING AND BRAKES FAILED. IN THAT SITUATION MY PHYSICALLY CHALLANGED WIFE WAS COMPLETELY UNABLE TO CONTROL THE VAN. THANKFULLY THE VAN ROLLED TO A STOP WITHOUT HITTING ANYONE OR ANYTHING, OR GETTING HIT FROM BEHIND. AFTER PUTTING THE GEAR SELECTOR INTO "PARK" IT RESTARTED NORMALLY. THIS HAPPENED TWICE WITHIN 15 MINUTES DURING THE SAME SHORT TRIP HOME. THERE WAS NO WARNING SIGNS WHATSOVER BEFORE THIS HAPPENED. (NO CHECK ENGINE LIGHT, ETC.) AN INTERNET SEARCH OF ABUNDANT IDENTICAL DODGE GRAND CARAVAN STALLING ISSUES INDICATES A VERY SERIOUS SAFETY ISSUE THAT THE MANUFACTURER IS CURRENTLY TRYING TO EVADE - FOR FAR TOO MANY YEARS, TO THE DETRIMENT OF PUBLIC SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423772July 7, 2021
ELECTRICAL SYSTEM
There is a loud buzzing sound coming from the passenger sliding door whenever the vehicle is locked or unlocked. Door actuator is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423538July 6, 2021
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, occasionally the vehicle jerked while accelerating. On several occasions, the vehicle loss motive power with the check engine warning light illuminated. The contact was able to restart the vehicle soon after failure. The contact had taken the vehicle to an independent mechanic and was diagnosed with transmission failure. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the Vin was not under recall. An unknown dealer confirmed that the Vin was not included. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423096July 1, 2021
POWER TRAIN
I was stopped at a stoplight about to turn on to the Florida Turnpike when my car started idling loudly. When I stepped on the gas, I was shifted into neutral. I had to quickly shut down my vehicle, make a u-turn, and pray I would make it home. The car is no longer drivable as it slips into neutral and will not go over 10 miles per hour. The check engine light is on. Upon inspection by the independent mechanic, 6 diagnostic errors came up indicating an issue with the transmission. The mechanic confirmed that the transmission will need to be rebuilt or replaced. The van only has 57,139 miles! It's been maintained with semi-synthetic oil changes. The powertrain warranty expired just 3.5 months ago! Customer service refuses to extend good will even though the car was not driven for several months due to COVID quarantine and is under the 60k mile threshold. There is no reason a car with 57k miles and regular maintenance should have a failed transmission!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422897June 30, 2021
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422795June 29, 2021
UNKNOWN OR OTHER
The driver's side door is stuck in the locked position. You cannot unlock it manually, you cannot open the door manually. The key fob will not open it. The button on the top of the van will not open it. If this happens to all the doors, we could be stuck inside. We live in South Carolina where the daily summer temperatures are over 90. If all of the doors get stuck, who knows if the windows will get stuck. What if we get stuck in the car? We have contacted someone to repair it and it is over $1200. That is ridiculous for a 5 year old vehicle. There were no warnings of this and the door opened about 10 minutes before this happened. I am on a Q&A post about this issue with almost 200 other people who all have the same issue. How is this not a huge safety concern for you at Dodge?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422836June 29, 2021
ELECTRICAL SYSTEM
Bought the van and with in 2 Days just driving an it cuts off, No warning Nothing, Can click back on at any time...Engine reeves up sounds like it's gonna blow up.. You have to either put it in Neutral or pull off the road and turn it off and it will crank right back up... It does this at any given time.. This is VERY DANGEROUS WHEN YOUR DRIVING AT HIGH RATES OR LOW RATES OF SPEED. IT'S GONNA CUSS A BAD WRECK ONE DAY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422872June 29, 2021
STRUCTURE:BODY
Left passenger door can't be locked. Car was burgled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422410June 26, 2021
ELECTRICAL SYSTEM
Every time a door is unlocked and sometime locked a loud buzzing happens. It concerns me that the doors will malfunction and not act as they are supposed to which is a big concern with children in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422425June 26, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422093June 24, 2021
ELECTRICAL SYSTEM
You will be driving this vehicle and all of the sudden the wipers will start going off, all the dash lights go on and off , all of the gages will move and it will start dinging at you that something is wrong. sometimes it happens once and stops and other times it will happen for 5-10 minutes without stopping and then all of the sudden it just stops. We have had it looked at so many times and have repaired different wires and such but nothing seems to work. Now I have found out that the TIPM is bad and you have to wait weeks to get it and then it could happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422118June 24, 2021
STRUCTURE:BODY
The sliding door is sealed shut..It will not open by the fob or manually effectively trapping passengers including my disabled son in the vehicle. UNSAFE AND SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422184June 24, 2021
ENGINE
The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422209June 24, 2021
UNKNOWN OR OTHER
Passenger sliding door lock actuators fail. This failure prevents the ability to lock or unlock the door via the FOB, press buttons or from the drivers console. This also prohibits opening the afflicted door from outside of the vehicle. Children are often unable to manually unlock the door and exit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422011June 23, 2021
ELECTRICAL SYSTEM
Our van makes a loud buzzing sound each time we open our doors or unlock them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421893June 22, 2021
ENGINE, POWER TRAIN
We have a 2018 dodge caravan with 69,000 miles on it - the check engine light showed a misfire on cylinder 5, after taking it to multiple mechanics they all have told us its an issue with the head gasket or possibly needs a new engine. This should not be happening with such a new vehicle with so few miles on it. after doing some research I have learned this is a common problem with this year, make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421632June 21, 2021
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, a loud noise would come from the engine compartment. The contact also stated that the vehicle would lose power when the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the hydraulic pump needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V461000 (Power train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not listed under any recall. The failure mileage was approximately 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421634June 21, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2016 Dodge Grand Caravan. The contact stated upon exiting the vehicle, the driver-side rear sliding door would not unlock and open. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the door actuator needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421495June 19, 2021
EXTERIOR LIGHTING
The headlights and taillights come on randomly throughout the day and night while the car is parked and off. The warning dings for accidentally leaving your lights on happens every time you open the doors even though the lights are off. This has been going on since we got the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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