Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11425303July 18, 2021
ELECTRICAL SYSTEM
Driver side rear door electric lock/unlocking mechanism stopped working approx. 3 years ago. Passenger side rear sliding door is jammed and won’t open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425326July 18, 2021
ELECTRICAL SYSTEM
Passenger side sliding door failed. Not able to open door manually, using key fob, or using inside door button. Driver side sliding door is operational and can be opened using all of the aforementioned methods. Component is available to be inspected. The safety of the driver and passengers are put at risk due to the inability to open the door from the inside. If any situation was to compromise the drivers side then the passenger door would lock in the passengers. The component within the door has not been inspected. The warning before the failure was a loud noise every time the door was unlocked or locked. All methods of locking the door would produce this noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425249July 17, 2021
FUEL/PROPULSION SYSTEM
The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425100July 16, 2021
POWER TRAIN
The vehicle left me stranded and would not go forward and then I got a brand new transmission under warranty and literally 4 month later the transmission started acting up and I have continued to have issues with it ever since I have gotten it and it continues to have transmission issues! It even has low miles but it is frustrating because now I have to pay out of pocket almost 5 grand when this vehicle has been having issues since I have gotten it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425199July 16, 2021
UNKNOWN OR OTHER
Rear driver's side sliding door will not open. It is stuck in the locked position. Research shows this is a common problem with the 2017 and other years of Dodge Grand Caravan. This is a safety issue for anyone sitting in that rear passenger seat, as that door will not open from the inside. In the event of an accident blocking the rear passenger side door, anyone in the rear would have to climb up to the front to exit. There is no check engine light. I have not yet taken it to a dealer, because it is not warranty work and I cannot afford to have it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424888July 15, 2021
ELECTRICAL SYSTEM
Driver’s side sliding door is stuck shut and will not unlock with key FOB, the unlock buttons on the passenger and driver side doors, and also will not unlock manually. Tried opening the door with automatically with key FOB button, the button located by the rearview mirror, and also opening it manually from the inside and outside, but door does not open. It was functioning properly the day before, and there were no warning signs ahead of time that there was going to be an issue with the locking mechanism. Safety concern since this could potentially happen to the other sliding door, and if in an emergency back passengers have no immediate access to an exit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424965July 15, 2021
STRUCTURE:BODY
Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism. That was the only way to get it to work again. This happened several times in both lock and unlock positions. Currently it is stuck in the unlock position and i will leave it that way for purpose of safety due to if it gets stuck in lock position and i were to be in an accident i would not be able to get my grand kids out by normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424749July 14, 2021
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger’s side door failed to open. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger’s side door actuator to be replaced. The vehicle was repaired. The contact stated a year later, the rear driver’s side door failed to open. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear driver’s side door actuator to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424751July 14, 2021
ENGINE, UNKNOWN OR OTHER
The engine on my 2010 DODGE GRAND CARAVAN SXT turned off while driving down the road. This has happened over 5 times in the past 2 weeks. In these several incidents, the vehicle was warmed up and was travelling anywhere between 20 mph and 45 mph when the engine just completely shut off, which forced me to coast to a stop, sometimes in traffic. The engine could then be restarted with no issues. This vehicle has been serviced for Recall 14V-373 (regarding a faulty electronic ignition switch that could cause the vehicle to shut off without warning), but the problem described in Recall 14V-373 seems to be recurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424754July 14, 2021
ELECTRICAL SYSTEM
Both of our sliding Door locks were unusable after they locked themselves and we could not open them manually or electronically . We had to replace one of the driver passengers door mechanisms, on June 5th, 2021 and the other passengers slide door will not lock at all. This has caused the window mechanism to malfunction repeatedly on the driver passenger sliding door. We saw your warning and update on this issue 7/14/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424768July 14, 2021
UNKNOWN OR OTHER
Passenger side rear sliding door is locked, as it has been reported in CASE number 11424331. this could cause serious problem in case of fire or accident, delaying back seat passengers exiting the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424826July 14, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door would not unlock when the contact attempted to unlock and open the door. The vehicle also made an abnormal sound while the contact attempted to lock or unlock the doors. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 126,447.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424845July 14, 2021
ENGINE
Check engine light on. Cylinder 3 failure. Not spark plug or coil pack related. Defective head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424649July 13, 2021
UNKNOWN OR OTHER
The driver's side power sliding door locked and would not open either by mechanical means or power slide using the handle or the button over the driver's head. Then the next day the passenger side sliding door did the same thing. I had to hit the door with my socked foot from the inside while trying to unlock the door manually. I was eventually able to get the driver's side sliding door open by this means and the passenger door started to work also. The problem now is the actuator makes a buzzing sound when I hit the lock button either on the door or the keyless remote or when the vehicle reaches auto lock speed. This is a HUGE safety issue for rear passengers. If there is an accident or vehicle fire, the rear passengers will not be able to get out and might suffer severe injuries or die!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424561July 13, 2021
UNKNOWN OR OTHER
Rear driver side door is stuck in locked position. Can not electrically or manually unlock or open door. This is a safety concern for children in vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424331July 12, 2021
UNKNOWN OR OTHER
I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power sliding doors and locks; recently the drivers side rear door has stopped sliding and will not unlock at all, either with the key or manually. APPARENTLY this is a WELL-KNOWN ISSUE ; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $200 diagnostic fee and approximately $1300-1700 to have the door repaired. THIS IS A COMMON FACTORY DEFECT that is also a SEVERE SAFETY HAZARD . I have two young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely? If it was simply a power vs. Manual door issue, we wouldn't mind. However, the door will NOT OPEN AT ALL!! Now the passengers side rear slide door is making really loud noises, . Loud enough to startle people walking by or in the van trying to get out. So, it is also about to go out and that will leave no way in to the side of the van where my children and elderly parents sit to get them out and it will be another $1300- $1700 to fix. Will it take the Death of a child for Dodge to issue a recall on the common problem? Even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. After a quick search I have found so many more people that have the same exact problem and Dodge still isn't willing to help. Please contact me if you need more information. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424380July 12, 2021
ELECTRICAL SYSTEM
I already filed a complaint no: 11351148 about the side power door on the left side being stuck in the locked position with no way to open it. I have now discovered the the power door on the right side isn't locking. I have to manually lock the door with the toggle switch because the electrical locking feature isn't working. This is dangerous because we had assumed that the door was locked when we pushed the electrical lock button in the van or on the fob. This is dangerous for the security of people and items in the vehicle. I believe that this malfunction may be related the the problem with the door being locked shut on the other side of the Caravan with no way to get it opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424470July 12, 2021
UNKNOWN OR OTHER
The engine stops running while driving, leaving you in the middle of driving, unable to turn or drive safely. You have to put it into drive and restart the car. It happens without notice while driving, and you must restart multiple times during a trip to work or wherever you're going.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424166July 10, 2021
POWER TRAIN
Transmission pump failed while driving the vehicle causing me and my handicapped daughter to be stuck on highway. Was able to get vehicle off the road. Vehicle started to make a whining sound then when I had to stop for road construction it started to jerk forward while I was stopped with my foot in the brake. Then when I went to accelerate I had no power to move forward. Rpms would go to 4000 but vehicle would barely move. Once I was able to safely get off highway I had to call for a ride home. I hate to think if this would of happened while I was actually driving the vehicle on the busy highway and not stopped for road construction what might of happened to me and my daughter if someone would of rear ended us while my vehicle stopped moving in fast traffic! Got home and I searched for any recalls for my type of vehicle and I seen there was a recall for this problem and the recall number was s44. But when I put my vin number in it says my vehicle wasn’t covered for this recall. Well obviously it should be covered because of the faulty transmission pump stranding me on the highway. This recall should be extended to more vehicles like mine. I have called Chrysler and I am awaiting any info from them wether they are going to pay for this. The vehicle is a 2015 but only has 56000 miles on it! No way this part should fail with that amount of low miles on it. It should be covered under the recall s44! Please let me know what I can do about this if they fail to cover me under this recall. While I’m only assuming this is the problem with the vehicle due to recalls being issued for it I will be taking it to a garage to be fixed but would like to be reimbursed if this is the problem with my vehicle! Obviously the recall should of been extended to cover more vehicles than what it did. Once I have proper confirmation for the problem I will be refilling a complaint with all paper work to prove my claim if Chrysler doesn’t pay to fix this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424143July 9, 2021
ENGINE
Cylinder 3 failure. Loss of power during emergency maneuvering. Check engine light on. Not spark plug or coil pack related. Defective head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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