Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11419552June 3, 2021
AIR BAGS
The contact owned a 2016 Dodge Grand Caravan. The contact stated that while driving at 70 mph, the vehicle crashed into an animal and the airbags failed to deploy. Van rolled after about 100 feet it stopped. No police report was filed. The vehicle was towed to a body shop where it was undetermined why the airbags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not provided.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11419369June 2, 2021
ELECTRICAL SYSTEM
The contact owned a 2014 Dodge Grand Caravan. The contact stated that while the vehicle was parked and turned off, flames were discovered coming from the rear driver’s side of the vehicle. The fire department was called to the scene and extinguished the fire. A fire report was filed which indicated that the fire was caused by an electrical fault at the rear of the vehicle. The vehicle was destroyed. The vehicle was towed away from the scene. The manufacturer and local dealer were not notified of the failure. The failure mileage was 35,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419175June 1, 2021
SEATS
The contact owns a 2017 Dodge Grand Caravan. The contact stated that a bolt connected to the front passenger seat had come loose causing the seat belt to become detached from the front passenger seat. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418993May 29, 2021
POWER TRAIN
2016 Dodge Minivan began jerking and attempting to find gears on/about 24 May, 2021. Brought car in to dealership (where car was purchased and serviced for past five years) that evening for a morning assessment. Was told that the transmission pump failed leading to severe transmission damage and a complete rebuild was required. Car was 6 weeks out of warranty (Mar 31, 2021 warranty expiration) and upon research found that certain 2015/2016 minivans were recalled for same issue/faulty transmission pumps. No warning on dashboard took place until the actual damage had occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418834May 28, 2021
ELECTRICAL SYSTEM
I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover off and all of the wires were melted all of the way down the inside of the panel. I have seen recalls for previous year models for this same type of occurrence, but not for this year model. I am thankful my other children and grandson were not in the car in the backseats where the fire started. This area is on the gas tank side as well and that was a scary thought as i was supposed to travel tomorrow in this van.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11418763May 27, 2021
ELECTRICAL SYSTEM
Van has stalled and quit while at intersections and while driving on busy hwy. Have had looked at and seems that the TIPM is the problem. Same as many over vehicles that was recalled for this same reason suck as the Jeep Cherokees. VERY DANGEROUS for it to stall and quit in the middle of traffic, almost been rearended due to the stalling and hit at intersection due to it cutting off completely. Accident wating to happen and have someone be badly injuried or killed. This needs to be addressed and recalled ASAP. Dealership looked at this and stated the same. Please investigate and take correct steps on getting this fixed/recalled before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418782May 27, 2021
EXTERIOR LIGHTING
Headlamps started leaking water into them a year ago, problem is getting much worse. Unsafe to drive in rain as headlamps dim badly with water inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418814May 27, 2021
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at various speeds, there was a loud abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed however, nothing needed to be replaced. The contact wanted a second opinion so she took the vehicle to an independent mechanic where it was diagnosed with the transmission pump6V461 needing to be replaced. The contact then took the vehicle back to the dealer where they also confirmed that the transmission pump needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 1000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 60,942.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418817May 27, 2021
ELECTRICAL SYSTEM
Rear sliding door locks. The locks on the vehicle have malfunctioned and makes it unsafe for passengers in the rear of the vehicle to exit in an emergency. The driver side door is stuck in the lock position and the door cannot be opened in any way rendering it useless. The actuator on the passenger side has mail functioned as well and cannot be locked/unlocked with the buttons in the vehicle or the fob. This seems to be very common in these vehicles and dodge needs to fix this issue. It is very unsafe as most minivans are purchased for families with children. Heaven forbid the vehicle is involved in a bad accident and the children cannot be removed because the doors are stuck in the locked position
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417720May 19, 2021
UNKNOWN OR OTHER
AFTER DRIVING THE VEHICLE 15 MILES OR SO, THE VEHICLE BEGINS TO CUT OFF WHEN YOU HAVE TO COME TO A STOP. IT WILL START BACK UP, NUT CONTINUES TO GET WORST THE LONGER YOU DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417723May 19, 2021
ELECTRICAL SYSTEM
The vehicle keeps blowing fuses every time you try to start it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417620May 18, 2021
ELECTRICAL SYSTEM
My driver side rear door will not open or shut at all. I believe the locking mechanism is stuck preventing the door from unlocking and opening. I have a child that rides on this side of the vehicle and if we was to have an accident no one would be able to get that door open to get to child. There was no warning to this happening. I just came out of no where and one day stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417634May 18, 2021
POWER TRAIN
While driving and stopped at a stop light the vehicle starting shaking and would no longer engage in drive. No previous warning signs or issues with vehicle slipping gears. Stuck in the middle of street with 4 children. Diagnosed with faulty hydraulic pressure pump and transmission current recall s44 on same issue for same make, model, year and manufacturing date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417655May 18, 2021
VISIBILITY/WIPER
I was rear-ended and the windshield on the drivers side come loose from the adhesive that holds it in. the windshield is not damaged but water comes into my vehicle now that the adhesive has failed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11417684May 18, 2021
POWER TRAIN
The vehicle lost acceleration power while driving due to a bad transmission. There was a safety recall in the past for this transmission issue for the same make, model, and year but this van was not listed as one that needed recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417686May 18, 2021
ELECTRICAL SYSTEM, STRUCTURE:BODY
The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open. It’s dangerous that any backseat passenger cannot exit the vehicle through that door if they need to. Also, the passenger side door does not lock or unlock with the remote; it only locks and unlocks when the locking mechanism on the door is pushed manually. When the alarm is turned on with the remote, pulling this door open manually sets off the alarm when the door is pulled open. There were no warning lights or indicators set off prior to these issues. These issues manifested in September 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417703May 18, 2021
SEATS
The headrest on the driver's seat deployed while the vehicle was parked in a parking lot. I am glad that this did not happen while I was driving down the road. I have not had the opportunity to contact the dealer about this concern yet. There was not any warning of the deployment of the headrest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416810May 16, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2016 DODGE GRAND CARAVAN AND WHEN I UNLOCK THE PASSENGER SIDE SLIDING DOOR USING THE UNLOCK BUTTON FROM THE REMOTE IT MAKES A LOUD BUZZING NOISE. SOUNDS LIKE MAYBE A GEAR IS GRINDING IN THE UNLOCK MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416766May 16, 2021
SEATS
WAS EXITING SCHOOL PARKING LOT AND THE HEADREST LIKE EXPLODED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416720May 15, 2021
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
I JUST MADE THIS SAME REPORT BUT WITH MY SON'S DODGE 06 VIN NUMBER. IGNORE THAT REPORT!! FOR MY DODGE 2015 DODGE GRAND CARAVAN HERE IS MY REPORT: PASSENGER SIDE AIR BAG EXPLODED. LUCKILY NO INJURY. VEHICLE WAS NOT MOVING. I DIDN'T EVEN KNOW IT COULD DO THAT! I'D LIKE THIS FIXED. ALSO, TWO LEAKS IN ENGINE. OIL LEAK/TRANSMISSION LEAK. IS THIS NORMAL? LEAKS ARE ONGOING. ANOTHER THING: NOTICING HEADLIGHTS GETTING SLIGHTLY DIMMER, THEN BRIGHTER, AT NIGHT AS IF SOME SORT OF ELECTRICAL PROBLEM? THIS HAPPENS DURING DRIVING AND NOT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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