Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11426948July 29, 2021
UNKNOWN OR OTHER
Sliding doors have stopped working. Doors are stuck in locked position. Cannot open even manually. Happened first on passenger side now on drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427067July 29, 2021
STRUCTURE:BODY
Drivers side rear sliding door will not open. Completely stuck shut and will not unlock manually or electronically. My child was stuck inside until I could open the other door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426894July 28, 2021
ELECTRICAL SYSTEM
Both sliding door locks on my Dodge Caravan are not working. The driver’s sliding door will not lock with the key fob or with the button inside the car. On the passanger’s sliding door side, the door is stuck in the unlocked position. The key fob or the button inside the car will not unlock it. Also, it I manually lock the drivers side sliding door, it will not unlock with the key fob or inside button. This is dangerous Bc I’m driving around in an unlocked car. Also I’m leaving my car unlocked. I have 4 young children. I have seen many, many complaints of this online. It is a common issue with the 2017 Dodge Caravan. I have called Dodge and they did not deny that they knew about this. I got a quote from the dodge dealership. The lock actuators need to be replaced. I have the quote and it’s $1,800 to fix. This should be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426610July 27, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving and the vehicle stalled out. Could have been hit if someone was right behind me. At first the car would keep turning over trying to start and it would after awhile, then lead to going out to the car and the battery completely drained. I had to replace a whole battery and alternator and it is still draining the battery (fuel pump rely). I don't see why there hasn't been a recall to fix this with as many complaints as there are online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426670July 27, 2021
ENGINE
V1 was parked for at least 12 hours and vehicle engine compartment fire .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11426673July 27, 2021
STRUCTURE:BODY
The driver's side passenger door suddenly locked and cannot be unlocked. This is a serious safety issue, as passengers can not exit that way in an emergency. We've gone online to see if there was an easy fix and there we found hundreds of owners with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426708July 27, 2021
ENGINE
I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426449July 26, 2021
UNKNOWN OR OTHER
Vehicle stalls while driving, losing all power. Often cannot be immediately started again. Has been to the dealer several times; they can not duplicate the problem to diagnose. Date of incident selected below was the first of many occurrences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426573July 26, 2021
UNKNOWN OR OTHER
The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle. Before the warranty ran out I had the car in the shop twice about the door slowly opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426346July 25, 2021
ELECTRICAL SYSTEM
Driver side window motor and hardware have been replaced twice in the past 2 years and keeps falling into the door panel. The window falls without being used, just a loud dang and the window falls. There have been no accidents that side of the vehicle and it was parked when it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426235July 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426195July 23, 2021
STRUCTURE:BODY
The drivers side sliding door won’t open. We have tried locking and unlocking the door, but the lock won’t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob. We have tried changing out the fuse. When getting a repair for another issue, the mechanics were unable to open the door as well. This poses a safety issue because in case of an accident that renders the other sliding door unusable, passengers would not be able to exit the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425907July 22, 2021
ELECTRICAL SYSTEM
The doors keep buzzing on door lock and unlock, the sound scares ppl and also not sure if the lock function is functioning correctly after the buzzing sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426056July 22, 2021
SEATS
Passenger side active head rest deployed while the car was parked without a rear end collision. No SRS light or anything. Unable to reset the headrest and no active recalls for the car even though there is an active lawsuit out of Florida about the same issue. See https://www.classaction.org/news/class-action-hundreds-of-thousands-of-dodge-jeep-chrysler-vehicles-equipped-with-defective-active-head-restraints#embedded-document We will be contacting the dealer in the morning to see if we can get the headrest replaced free of charge but unless there is a investigation and force recall by you i am afraid the dealer will not provide us with a fix without charging us an arm and a leg. I am afraid to drive the car now under the suspicion that the driver side headrest may blow at any point leaving me with either a crash or injury to my head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425748July 21, 2021
POWER TRAIN
Got results back from the dealer on my grand caravan transmission pump. He said pump failed and burned up transmission. Now I need to replace the whole transmission thanks to dodge not covering all these vehicles with bad transmission pumps! This recall S44 should of been expanded to cover all vehicles from 2015 to2017 since I see a lot of people on the internet have the same problem and complaints. Dodge should be held liable for all these vehicles that need a new transmission due to the faulty pump!! Not just a select few that they deemed worthy of the recall! They cheated the people by not covering all these bad pumps!! Let’s hold them accountable for it!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425715July 20, 2021
ENGINE, STEERING, ELECTRICAL SYSTEM
My wife and I have a 2012 Dodge Grand Caravan, my wife drives the car on a daily basis school runs, etc with our 4 kids. While driving the kids to school and stopped at a red light the vehicle suddenly with no warning lost all power and shutdown. My wife said she was able to restart it again right away, then just before she got home the car suddenly and again no warning shut down everything no power whatsoever she was unable to remove the key from the ignition. After attaching a battery pack we were able to get it restarted and drive home Thankfully no one was behind her at the time as it would most definetly have resulted in a crash. Since then this has occured several more times sometimes it will be a day or couple days but it will always just die with no warning, My wife refuses to drive the car now as both she and I are afraid for the kids and her safety. I have checked and fixed various items including a new battery,alternator and ASD relay all of which did not fix the issue. I see dodge has issued recalls for the ignition switch on previous years. I believe Dodge needs to look at the 2012 and fix whatever this issue is as I have saw numerous people experiencing the same issue. I am a father supporting my wife and 4 kids and cannot afford a bottomless pit of maybe its this/that. Dodge needs to step up it could be the difference of saving someones life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425394July 19, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425465July 19, 2021
UNKNOWN OR OTHER
My left sliding door won't open or unlock. My right sliding door is making a loud buzzing sound when the power lock unlocks/locks. The vehicle is currently at a dealership for these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425506July 19, 2021
ELECTRICAL SYSTEM
The passenger driver-side slide door is permanently lock and will not unlock. Door will not slide open at all. I believe the manufacture door lock actuator is the problem. The vehicle's ODM only have 36,000 miles on the it. Since the door can't be open, it is a safety issue for any passengers riding in the car. Safety issues that will put my two kids at risk since the passenger door can't be open when there is an emergency to exit the car. My two kids are the passengers in the van. As of now, I don't have the money necessary to take it to a mechanic to fix it. However, I search on the internet and found out a lot of other car owners with the same model Dodge Caravan are having the same issues with door being lock permanently. The problem just occurred without any warning. It happen about 2 months ago without any warning and the slide door will not slide open again. Please help us get the manufacturer to fix this problem. I saw today that NHTSA might be looking into this issue so that why I finally file this complain. You can email me with any questions at [XXX]. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425576July 19, 2021
ELECTRICAL SYSTEM
Passenger side sliding door actuator stopped working and is stuck in the locked position preventing opening of the door from the outside or inside or with the key fob. Door will not open at all which is a huge safety risk in case of emergencies and someone needs to get inside or out of the vehicle quickly. No inspection has been done except by me though I have seen hundreds of others complaining of the same issue with this make and model. No warnings or messages for this either. This needs to be a recall fix for obvious safety reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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