Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11433860September 21, 2021
STRUCTURE:BODY
Driver's side sliding door lock mechanism became suddenly inoperable, without warning, both electrically and manually. Even with manual operation of the door lock knob, the door cannot be unlocked. It is not possible to open the door using either the interior or exterior door latch handle, therefore eliminating this door as a means of exit for the rear passengers. The exact same problem occurred with the passenger side sliding door in December 2018. I personally performed the repair of that door. The problem was a failed door lock actuator. It had a faulty actuator gear. I believe this problem potentially puts the occupants of the vehicle at high risk by obstructing exiting of the vehicle in an emergency situation, especially in a situation where the opposite door was inoperable or obstructed during an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433924September 21, 2021
POWER TRAIN
The transmission shifts really hard sometimes, after if feels like it's not shifting while driving. Sometimes it's difficult to get up to speed because it isn't shifting, then when it does shift my van takes off. It's available for inspection. I feel this is unsafe due to the vehicle not being able to get up to speed, because the transmission isn't shifting properly, inhibiting the ability to get up to speed in a timely manner. It's happened a few times over the past few months. It's happened at different speeds. 40-65mph. There haven't been any warnings prior to the incidents. No warning lights or anything on, on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433715September 20, 2021
ELECTRICAL SYSTEM
Loud buzzing sound when left rear sliding door locks. Apparently it is an actuator or something. Terrifying because the doors lock when you start driving. It is startling me each time. Door recently would not open. It is not opening but the buzzing is loud and new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433722September 20, 2021
ELECTRICAL SYSTEM
The right door electric lock actuator makes bussing noise when you unlock the door.This seems to be a common problem with many vans . I have 65000 Klms on the vehicle from my research it will cost around $600 to fix . I am concerned that eventually the lock will fail and compromise my vehicle. From what I have seen you need to take the door totally apart to get to the actuator. I find it very odd that all the vans have the same actuator go faulty passenger side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433445September 18, 2021
ELECTRICAL SYSTEM, SEATS
This is the second time my driver side window motor has gone out. I know this is not a normal wear a d tear issue. The shifting column had the plastic cover just pop off(I guess the glue melted or it wasn't even secured in the first place. Driver side seat plastic covering over the switches disconnected from whatever it was connected too. As much as these cars are priced and sold, might as well by power wheel toy, because that's the quality. The control panel keeps flickering for the passenger doors and trunk. It's hit or miss if the rear hatch opens and sometimes we open the idimf door and it will close halfway to opening. I have had the car multi point inspected at a dodge dealership in January due to the sliding door malfunction as well as a major oil leak and repaired but the amount of electrical issues has been ongoing since purchase!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433322September 17, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
It refuses to start. Light comes on the dash for the throttle body and when fuses were tested it was found that the TIPMs power cuts out. Which led to a research and found online that a recall on that exact issue/part was for certain 2011-2012 models. I called my local dodge dealership and was told that my van didn't fall under that recall because it was VIN specific. If my 2012 Dodge grand caravan is having those issues, why is it not under the recall. This car is my main transportation for myself and my family. I have 5 school aged kids that rely on this vehicle for transportation everyday. I NEED this to be taken care of as soon as possible, please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433343September 17, 2021
ELECTRICAL SYSTEM, STRUCTURE:BODY
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433273September 16, 2021
STRUCTURE:BODY
The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432874September 14, 2021
POWER TRAIN
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the transmission would not go into gear and the engine would continue to rev. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. After replacing the transmission, the failure recurred approximately 60 thousand miles later. The transmission was replaced a second time and approximately 500 miles later the transmission seized in 1st gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced a third time. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432884September 14, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432930September 14, 2021
STRUCTURE:BODY
The passenger side sliding door will not open, it is stuck in the lock position and will not unlock with the inside or outside handle, and will not open with the power door buttons. Rear passengers cannot use the door to enter or exit. There are no warning lights or unusual symptoms besides the stuck door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432932September 14, 2021
STEERING, ELECTRICAL SYSTEM
DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT WAS ON A HIGHWAY OR ON A FASTER ROAD IT WOULD HAVE BEEN A VERY BAD ACCIDENT WITH OIL LEAKING AND COULD NOT STEER THE VAN. I WAS VERY VERY LUCKY.THERE WAS NO WARNING LIGHT. I HAVE A PICTURE OF THE HOLE. I REPORTED TO CHRYSLER. Consumer stated metal that was replaced rusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432975September 14, 2021
POWER TRAIN
The transmission pump lost pressure which caused the vehicle to stop on the side of the road, and it created a hazardous circumstance for my daughter. We had to have the vehicle towed to our residence since the transmission was not working properly. We have not had it looked at by a dealer or certified mechanic since it requires towing to get it to the destination. No warning was given by any lights or indicators in the vehicle prior to the incident. The check engine light did come on after the vehicle had stopped on the side of the road. I plugged in my FIXD sensor, and it indicated the problem was with the transmission pump. A Safety Recall (S44) was issued for the 2015 - 2016 Grand Caravans, but for some reason a notice was not sent to the owner of this vehicle, even though the date of manufacture listed on the vehicle indicates it should have been included in the original safety recall notices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432777September 13, 2021
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432424September 10, 2021
UNKNOWN OR OTHER
Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432500September 10, 2021
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 40-45 MPH, the vehicle downshifted to 1st gear and began to stall. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle would only remain running for a minute. The vehicle was towed to the residence. The vehicle was then towed to the dealer who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The dealer was made aware of the failure and advised the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty. The manufacturer was notified of the failure and confirmed the dealer’s information. The vehicle was not repaired. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432504September 10, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Was driving onto a narrow 2 lane elevated bridge when, without warning, the engine just stopped. There were no warning lights or sounds before or after the engine stopped. I was stranded on this bridge on busy route U.S 17 and no other drivers could go around me because of construction barriers. Eventually some other drivers that were stuck behind me helped me push vehicle to crest of bridge and I coasted to the bottom of the bridge and got out of the roadway. Vehicle was towed to Dodge dealer because it would not restart. Dealer diagnosed problem as Totally Integrated Power Module (TIPM). Cost to repair was $1382. It became quite apparent to me that Chrysler-Dodge has made a fortune replacing these parts on many of their vehicles, to the level that would indicate that there is some defect in the design or manufacturing of these parts. I have since read hundreds of stories about other drivers left stranded in the roadway over this issue. Certainly seems dangerous enough to warrant a safety recall over these numerous part failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432509September 10, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Dodge Caravan. The contact stated that the rear driver’s and passenger’s side sliding doors would not unlock with the fob key or manually. The contact stated that the sliding doors appeared that the latches were stuck in locked position. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432105September 8, 2021
POWER TRAIN, ENGINE
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speed, the transmission made an abnormal whining sound upon depression of the accelerator pedal. The contact stated that the service engine warning light remained illuminate on the instrument panel. The contact stated that after he pulled over and restarted the vehicle, the vehicle resumed normal operation. The contact had taken the vehicle to an independent mechanic who informed him that the transmission needed to be replaced. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432152September 8, 2021
ELECTRICAL SYSTEM
2016 Dodge Grand Caravan. The passenger side sliding door makes a groaning or buzzing when unlocking. Cannot manually move passenger side lock switch mechanism either. Both sliding doors have become stuck in the closed position in the past several times over the past several years, making it hard to get people out of car. Seems like a safety type issue. The repair for this (approx $1000 per door) seems to be very expensive for something that should not fail. Problem of doors getting stuck in locked position at times has been intermittent meaning lock/ unlock may work again . Not sure if this is due to unhooking battery and resetting or just because car was turned off and on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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