Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11436784October 14, 2021
ELECTRICAL SYSTEM
The door lock actuator on the sliding drivers side door is making a loud buzzing sound when the doors are locked and unlocked. The door lock actuator on the passenger side sliding door has quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436595October 13, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
When the doors are unlocked, a loud buzzing noise comes from the vehicle. Upon research it seems like it is a faulty door actuator. This could cause the doors to be unable to open or close. It has not been repaired and it is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436609October 13, 2021
STRUCTURE:BODY
Neither of my rear passenger doors will open. The driver's side quit 2&1/2 months months after I bought the vehicle in 2019 at around 44000 miles. The passenger side quit at around 60,000 miles in 2021. The doors just suddenly stopped working without any indication there was something wrong. They will not open electronically or manually. The only way to access the rear of the van is through the cargo gate. It is a very expensive fix and very dangerous if we were in an accident to be able to get passengers out along with being extremely inconvenient. I have seen multiple reports of this online. I do not know why there is not a recall on the part that is malfunctioning so quickly with regular use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436613October 13, 2021
UNKNOWN OR OTHER
DRIVERS SIDE, SLIDING DOOR, WON'T OPEN OR CLOSE. EITHER REMOTELY OR MANNUALLY. ALL DOORS HAVE BEEN BUZZING UPON ACTIVATION FOR A FEW YEARS NOW, BUT I CAN"T AFFORD TO FIX THAT. VEHICLE HAS 55,000 MILES PLUS ON IT, AND I REALLY LOVE IT, BUT I DONT THINK I'LL BUY ANOTHER ONE UNLESS I RECEIVE SOME SATISFACTION REGARDING THIS PROBLEM. I HAVE REVIEWED THIS CONDITION ON THE INTERNET AND FOUND IT'S MORE COMMON THAN I WOULD THOUGHT. DODGE SHOULD BE ASHAMED FOR NOT CORRECTING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436181October 9, 2021
SEATS, AIR BAGS
The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435696October 6, 2021
ELECTRICAL SYSTEM
The electronic component in the left passenger sliding door that operates and opens the door does not work. The door does not open manually without this functioning. I looked on line and found that this is common with this make and model of a van specifically to the left passenger sliding door malfunctioning (driver's side passenger sliding door). This is potentially dangerous for passengers in the back riding if an accident occurs. I had my vehicle in the shop for other repairs and had a mechanic at two different places confirm that it is the automatic door opener mechanism that has failed to operate the door. I would like this remedied for everyone experiencing this same malfunction to ward off safety concerns. The cost to repair this is going to be close to if not $1,000.00. I have the part on order now and I am waiting for an appointment. Should there be a recall, I would like reimbursement for cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435735October 6, 2021
SUSPENSION
The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle experienced abnormal vibration and shaking. The vehicle was taken to the local dealer who rotated the tires, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435524October 5, 2021
AIR BAGS, ENGINE
Airbag light came on and will not go off. Two separate cases. P066DD code causes check engine light to come on from ti.e to time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435347October 4, 2021
STRUCTURE:BODY
The hoods paint is bubbling up - I contacted customer care at Dodge they told me to contact you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434679September 28, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a faulty door lock actuator on the back left sliding door. It is making a buzzing sound. Not sure if it is actually locking or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434770September 28, 2021
STRUCTURE:BODY
The door handle on the interior passenger side front seat snapped off. Less than six months later, the door handle on the interior of the driver side front seat snapped off. If this occurs, and we get in an accident before we can get a replacement, we are trapped in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434608September 27, 2021
FUEL/PROPULSION SYSTEM
•low oil pressure light. mas check engine light. •I could of crashed. or Worse. engine could of blown. •yes. • yes. •.yes. i took my car put on september 11,2021., then drove it on monday to test drive. só the low oil pressure Light came on. i took it to a dealer mechanic, 12mins later. because the car was stalling out.. then my serviçe advisor said eathir test drive it or see if i have a warranty. on it.and i know that i still have a Power staion warranty on it that is still active... its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after i drove my car, is when the advisor told me this only option i had...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434414September 26, 2021
UNKNOWN OR OTHER
Passenger side sliding door suddenly stopped opening. It will not unlock using the remote, car door buttons, or manually. This presents a safety issue for back seat passengers. If the other door fails, the will be unable to exit the vehicle without climbing over the seats to use the front door. This could be deadly in an emergency. There was no warning, it simply stopped working. In my research, I came across many other Dodge Caravan owners who complain of the same issue. Repair prices have been quoted $1000-1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434206September 24, 2021
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle to regain power. Sometimes the contact had to attempt to restart the vehicle several times. The contact contacted the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434240September 24, 2021
ENGINE, SERVICE BRAKES, STEERING
While pulling into a parking lot, the engine suddenly died with no indicator lights or warning of any kind. Steering locked up and brakes were not functional. Coasted to a stop in a stall and put the vehicle in park. Restarted it without incident but I'm afraid it will happen in much more dangerous conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434258September 24, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434033September 23, 2021
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while operating the vehicle, several times, air bag, ABS, and battery warning lights illuminated before the vehicle stalled. After restarting the vehicle, the vehicle operated normally for a while before the failure recurred. This keeps recurring in spite of changing alternator and battery twice in two months. Mechanics including an auto-electric technician from Northern Virginia were not able to pinpoint the exact cause. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage started at 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434087September 23, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434094September 23, 2021
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an unknown speed, the vehicle stalled without warning. After the vehicle was restarted, his wife could not accelerate the vehicle above 25 MPH but was able to drive the vehicle home. The next day, his wife attempted to drive the vehicle to an independent mechanic; however, the vehicle stalled again as the check engine warning light illuminated on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where it was diagnosed with a transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train) which he linked to the failure; however, the VIN was not included in the recall. The contact also discovered that the recall applied to vehicle’s manufactured within a certain date and realized that his vehicle was manufactured under the date listed. The contact called the dealer and the manufacturer and explained his discovery; however, he was offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433751September 21, 2021
ELECTRICAL SYSTEM
The driver side sliding door makes a loud buzzing sound whenever the doors lock. I have read up on this and it is a faulty door lock actuator. This sound is sudden and loud and has on multiple times caused the driver to get startled. This sound happens when the van auto-locks at the door locks specific set speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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