Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11431864September 6, 2021
ELECTRICAL SYSTEM, ENGINE
Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn’t not shit and accelerated by itself, headlights wouldn’t go on, windows wouldn’t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It’s a know issue - car shouldn’t be dying while driving with under 100k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431893September 6, 2021
UNKNOWN OR OTHER
Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431734September 4, 2021
STRUCTURE:BODY
Loud buzzing sound when you lock doors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431636September 3, 2021
STRUCTURE:BODY
the rear passenger side door will not unlock or open. upon searching for possible solutions, I found that this is not an uncommon issue. This is an issue as if there is an accident, the door will not unlock or open to evacuate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431478September 2, 2021
ELECTRICAL SYSTEM
We just bought a 2017 Grand Caravan from a dealer. The door makes a loud buzzing sound when you use the lock or try to open the door. After research, it seems to be the lock actuator and is happening to many people. If the locking mechanism is malfunctioning, that is a safety concern. Especially when you have children in the car often. The doors also stall and jam when opening and closing and get stuck. Since they aren't manual, but electric this causes a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431558September 2, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431308September 1, 2021
STRUCTURE:BODY
The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431396September 1, 2021
ELECTRICAL SYSTEM
Lock actuators on both sliding doors are making a loud "buzzing" or "clicking" sound when the doors are locked and unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431397September 1, 2021
STRUCTURE:BODY
Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem. Once the issue was repaired, I traded this van off for a new vehicle. There were no warnings that this was going to happen. I just went to open the sliding door and it would not budge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431147August 31, 2021
STRUCTURE:BODY
The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It’s possible that in an accident that the left slider would be the best way to reach several passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431155August 31, 2021
ELECTRICAL SYSTEM
It started a few months ago with my van not starting properly. After being stranded multiple times & it stalling once while driving, I had my mechanic check multiple issues we assumed the fuel pump was going bad. Nearly $600 later and a new fuel pump the issues continued until today when it is now dead! After searching I found 2010 and older models of my van were recalled for this EXACT issue, just not 2011! I don’t have the money to fix it and am pissed that while it’s the same problem it is not covered in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431004August 30, 2021
POWER TRAIN
My 2016 dodge van began to lose power while i was on the freeway. While changing gears it was hesitant and would stall and lose power going from the second to the third gear. It appears the RPMs would go past 4 then the gear would change but with less power. Then the check engine light came on. Various times while i was stopped at a light upon acceleration the car would turn off. I took it down to the repair shop for the computer analyzation and was told to change the ignition coils and spark plugs and any and all air filters and check the sensors. The Performance did improve and I discovered the engine mounts were all in need of repair and that was the cause of the transmission stalling. I had those repaired and now the gears work fine. And now after spending quite a bit of money notice another issue. When I am getting out of my drive way and go from Reverse then stop to Drive there is a stall and the transmission does a clunk sound before it changes gear to drive. It very dangerous due to the fact that the gear stall and if the drive gear does not kick it any passing car may hit my van
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431072August 30, 2021
AIR BAGS, ELECTRICAL SYSTEM
The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took it anyway where we were told that everything was OK and as far as I know, no work was done to correct the potential defect. Subsequently that assembly has fallen apart on both sides and now we're left with a vehicle that repeatedly enters limp home mode often at very inconvenient times, triggering the wipers, as well as all the lights on the dashboard. We'd really like to know that this known issue can be fixed and that Chrysler/Dodge didn't actually put an expiration date on safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431133August 30, 2021
AIR BAGS
The front head rests contain a safety device that extends the head rest to support the head during a crash. We were unaware of this feature until the passenger head rest burst over a year ago. That was reported in a seperate incident report. We are still waiting for Dodge to repair the passenger head rest. Within the past couple weeks, the driver head rest burst open, while we were not in the vehicle. We did not notice the head rest was burst until my wife saw it from the side when I was driving it. She normally drives the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430932August 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Unlocking the door causes a loud buzzing sound to emit from the passenger side sliding door. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430830August 28, 2021
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
Gas pedal stuck on acceleration until van hit 108mph and shut of and turned back on and was fine again Rear hatch light dose not stay in place
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430766August 27, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The drivers side passenger door (slider) opens and shuts but must not be fully latching because you can hear the motor in the door trying to latch and it sounds like its continually trying to latch and just keeps going off when it's super hot out and it has now killed the battery in the van. When I was able to drive the van it would chime and say the door was open and continue sounding like it was trying to latch. We bought the van at the end of February so I have no idea if it ever happened to the previous owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430472August 25, 2021
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Engine/Transmission: Transmission was replaced by Manufacture. P/T Not shifting into gear properly. Hard shifting into gear. Slow start climbing incline in hills, speeds up drastically when the car is starting to decline, knocking noise. Dash lights, odometer, and warning lights come on and off without warning. The car has to be turned on and off to make the odometer, dash lights and warning lights rest and work. Safety: 2017 Dodge Grand Caravan will suddenly stop while driving at 65--70 mph in traffic without notice. The vehicle is unable to be physically moved out of the drive gear or any gear. The vehicle has been inspected by Doge dealership and found nothing wrong several times. Transmission light is on. No warning lamps, or messages to tell the driver the vehicle will suddenly stop at a high rate of speed or any speed. All of the gauges including lights will turn off without any warning while driving at any speed. There is a burning smell. Started from 2019 to present date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430319August 24, 2021
ENGINE
The vehicle was inspected and seemed fined when purchased. However my engine shut down on the interstate almost causing me wreck with my children. The vehicle has been diagnosed and the problem was the engine, however I only had it for two weeks and I can’t afford $700 plus dollars and even though I have a warranty on the engine, the warranty company says it’s not covered. I seen that the temperature hand had moved from the middle to hot, but then it moved all the way to cool.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430345August 24, 2021
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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