Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11438116October 25, 2021
ELECTRICAL SYSTEM
Driver side sliding door will not unlock/open. Unable to move the lock. Just stopped working. No warning. Now the electric door lock system makes a squealing sound when the door lock system is used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437947October 24, 2021
UNKNOWN OR OTHER
Last week the driver's side automatic sliding door in my 2016 Dodge Grand Caravan got stuck in the locked position. It is unable to be opened, either by remote or manually, and the lock can not be disabled rendering this door unusable. THIS IS A MAJOR SAFETY HAZARD! I have 4 children, which is the main reason I got a minivan and specifically one with automatic sliding doors. Two of my children are still in car seats, which are located beside each sliding door so I can help with their seat belts as needed. My youngest is beside the driver's side sliding door, the one I have having the issue with now. Right now, unless I reach over and behind the driver's seat or walk around the car to the opposite door, I CAN NOT REACH MY CHILD'S CAR SEAT!!!! Not only is this extremely inconvenient and time consuming, IT IS EXTREMELY DANGEROUS! What if my son needs help with something and I need to reach him? What if he is choking? What if we are in an accident and I need to get him out of his car seat? When searching this issue online, it quickly became evident THAT THIS IS A COMMON PROBLEM THAT DODGE KNOWS ABOUT AND HASN'T RECALLED!!! I was beyond shocked and appalled! How could this issue be common and known - it's ALL OVER the Internet, and not be acknowledged by Dodge??? Is my children's safety not worthy of a recall? Is this just a money making scheme? ARE THEY WAITING FOR A CHILD TO DIE TO DO A RECALL? The majority of people who buy minivans have young children and need the convenience of sliding doors. So the majority of people at-risk with this issue are children. This is blatant neglect on the part of Dodge and needs to be called out and have Dodge recall it as soon as possible before something bad happens. Thank you for your help in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437772October 22, 2021
ELECTRICAL SYSTEM
The lock actuator in both rear sliding doors has failed. The first to fail was the rear passenger door. While the door and lock still operate, it makes a loud buzzing noise whenever it is activated (as described in the 2016 TSB issued by the manufacturer.) My mechanic inspected and confirmed this problem in September 2021. Just the other day (10/20/21), the actuator on the rear driver door also failed without any warning (it had never made noise): the lock “seized” and we were unable to unlock and open the door through any means. This exact pattern of failure has been reported by many other owners of this vehicle. Malfunctioning locks present an obvious safety problem, especially in the case of the locked door which would make it difficult for my children to escape the car quickly in an emergency. Neither actuator has been replaced yet and thus they are available for inspection if necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437776October 22, 2021
POWER TRAIN
trans axle oil pump failure. transmission failed while in traffic. van would not move in forward or reverse. the problem was diagnosed by a dealer and found to be failure of the trans axle oil pump. transmission was replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437789October 22, 2021
ELECTRICAL SYSTEM
I have a 2016 dodge grand caravan and every time I unlock the door or lock it it makes this loud buzzing noise, the door works fine it opens and close. But when using the unlock button from the key everyone can hear the load buzzing noise. I think it is the door actuator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437613October 21, 2021
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437709October 21, 2021
POWER TRAIN
My transmission and transmission pump has suddenly failed. Grand caravans manufactured late 2014, 2015 and 2016 have been recalled. Clearly this has the same issue. My vehicle should be included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437724October 21, 2021
STRUCTURE:BODY
My doors are in a locked position and can't open! I have young children and no access to my doors. Just purchased this car from a dealership!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437475October 20, 2021
POWER TRAIN
While driving the car will not shift through the gears. No warning lights came on and all fluids are at proper levels. Vehicle is making a whining noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437568October 20, 2021
STRUCTURE:BODY
Passenger side rear sliding door lock actuator makes a grinding or buzzing noise when unlocking and does not lock, when door lock is pressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437284October 19, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE TIPM FAILED, THIS HAS BEEN CONFIRMED WITH A MECHANIC. IT IS AVAILABLE FOR INSPECTION. THE CAR'S FUEL PUMP KEEPS RUNNING EVEN WHEN THE CAR IS TURNED OFF WHICH DRAINS THE BATTERY. I AM CONCERNED THAT IT MAY CAUSE A FIRE AND BURN MY HOUSE DOWN. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND CERTAIN VIN NUMBERS ARE RECALLED. I WAS TOLD MY VIN NUMBER IS NOT ON RECALL. WITH THIS BEING A KNOW PROBLEM, ALL VIN'S SHOULD BE ON RECALL. THIS MAKES YOUR CAR UNUSABLE AND IF THE CAR CUTS OFF IN TRAFFIC, A REAL SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437416October 19, 2021
STRUCTURE:BODY
Door lock motors failed and or failing. Replace a couple.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437417October 19, 2021
STRUCTURE:BODY
Drivers door lock latch motor failed, door would not lock. Replaced latch assembly. 3 months later, drivers rear slider door latch jammed, and would not open. Awaiting parts. Passengers rear slider door occasionally buzzes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437183October 18, 2021
ENGINE
Check engine light came on, around 60000 miles, checked at AutoZone, cilynder 2 misfired. I fixed it with new coils and spark plugs. However, check engine light was still on. Dodge dealership said that there might be an electric problem, they replaced for $700 a. Able underneath the driver seat, this fixed an air an issue but not the check engine light. Now at around 75000 miles and after a trip to Wisconsin, the car starts to shake and rattle and after some research i found out that it most likely the head gasket and dodge knows about it but just don't do anything to the hundreds of people.with the same complaint............
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437190October 18, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437220October 18, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door had become defective and could not be opened from either the inside or the outside. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437233October 18, 2021
UNKNOWN OR OTHER
Both sliding doors will not open. It started that one would not lock and one would not unlock now both are stuck closed. I have 3 kids and they have to crawl out the front doors in order to get out or in. I have been reading about the actuators going out on other vans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436903October 15, 2021
UNKNOWN OR OTHER
The passenger side sliding door will not lock, even the manual lock is stuck in the unlocked position. I just bought the car used 2 months ago and only realized the problem when I went to pick up my children from school. They approached the vehicle and pulled the door handle before I had a chance to put the car in park, and to my surprise it opened. I don't know how long it's been like this. It's my understanding that this is a common point of failure for 2015-2018 Dodge/Chryser minivans, that the locks can become stuck in the locked or unlocked position and it's very expensive for the consumer to fix. The manufacturer ought to issue a recall and replace the faulty components as this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436744October 14, 2021
ENGINE, POWER TRAIN
I have a 2018 Dodge Grand Caravan I bought used from a CDJR dealer. I went on a 2,500-mile road trip in July 2021. The engine began running rough for about the last 500 miles. When we got home there was about 63,000 miles on the vehicle. I took it to a local mechanic at home in August and he said I had bad fuel so he put in a fuel treatment and had me fill up with premium fuel one to two times. This seemed to help only marginally. A month later I took the van to another mechanic and he determined that there was a misfire in cylinder #2. He performed a relative compression test and said the engine will need to be disassembled and inspected. He called a local dealer and found the warranty was 5 years/60,000 miles. He suggested I call my dealer because this shouldn't be happening even outside of the warranty. I did. They offered no solutions. Very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436762October 14, 2021
UNKNOWN OR OTHER
Automatic door locks make loud buzzing noise when they lock. I m afraid we will get stuck in locked car. I have not brought to anyone yet. No warning lamps or anything else. This is a definite safety Hazzard and I want it repaired at no charge before something tragic happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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