Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11430069August 23, 2021
SEATS
Passenger front seat headrest deployed while vehicle was parked. No collision occurred to initiate this. I see this is a huge issue online with to s of caravan owners. This really should be recalled before someone gets really hurt if sitting in one of these seats and it occurs without reason!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429948August 20, 2021
AIR BAGS, SEAT BELTS
Seatbelt and buckle assembly caused the airbag light to come on indicating that airbags will not deploy in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429823August 20, 2021
UNKNOWN OR OTHER
Transmission goes into limp mode. Cvi’s are out of spec for gears and fluid. Fluid is burnt. Transmission filter is broke off in transmission. Needs transmission replacement. Transmission stalls and either changes gears on its own or won’t change at all. Breaks down at stops. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429898August 20, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429715August 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429663August 18, 2021
SEATS
As I was sitting in a parking lot today o heard this loud boom that sounded as if I had been rear ended and felt what seemed to be a blow to my head. I looked around and there were no cars around and got out of the vehicle to see what happened and it was the headrest that burst open. It ended up hurting my head and neck and could have potentially caused an accident had this happened while I was driving. There were no other signs of something happening and no warning lights. Dealer was not notified.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11429145August 15, 2021
STRUCTURE:BODY
My right slider door will not lock with the fob or manually leaving my car unlocked at all times. I have not taken the vehicle to the dealer yet as I just learned of this problem today. There was no indication or lights on before this problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429161August 15, 2021
UNKNOWN OR OTHER, STRUCTURE:BODY
The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429163August 15, 2021
SEATS
As my vehicle was parked; we came out to my passenger headrest being deployed by itself. No accident/incident happened. Self deployed. Just glad no one was in it at the time. As this just happened, I haven’t had time to report it to the dealership due to it being Sunday. No warnings or lights came on when this happened. It just self deployed. After more research it looks like this has been happening for years. Why isn’t this recalled?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429096August 14, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428934August 13, 2021
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while his wife was driving 40 mph, the vehicle started to hesitate. The contact stated that the powertrain control P0470 code was displayed. The driver was able to continue driving to her residence. The contact made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 88,289.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429015August 13, 2021
UNKNOWN OR OTHER
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550.00 to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429016August 13, 2021
STRUCTURE:BODY
Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch. It will not unlock after trying "fixes" on the internet. I consider it a safety issue when the kids cannot get out of a door that cannot be manually unlocked or opened in any way. Dealer says ~$600 to fix and that is only for one door. They say the other should be replaced also. The problem is the door lock solenoid that burns out. I do not control the number of times the solenoid is operated, that is programmed by the manufacturer. This is not acceptable to have to pay fix a safety issue. There should be a recall and the dealer should fix the problem for free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429060August 13, 2021
UNKNOWN OR OTHER
Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428859August 12, 2021
ELECTRICAL SYSTEM
The rear sliding door on the driver side started having a buzzing noise when the door auto locks or when the power lock is used. My local Dodge dealership said the lock actuator is going bad and will eventually cause the door to pop back open causing a safety hazard. They also said they have changed countless actuators on these vans. I feel there should be a recall on these to correct this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428649August 11, 2021
SEATS
Passenger head rest safety mechanism deployed for unknown reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428601August 10, 2021
UNKNOWN OR OTHER
The back passenger sliding door makes a loud buzzing noise when opened and closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428309August 9, 2021
ELECTRICAL SYSTEM
There is a loud buzzing noise coming from the rear driver's side door when it locks. I have researched this and see that this is a common problem with this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428317August 9, 2021
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V139000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and confirmed that the Vin was not included. The failure mileage was approximately 58,667.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428332August 9, 2021
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated that after having an oil change, the check engine warning light illuminated continuously. In addition, the rear passenger’s side door failed to open from the inside or outside of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle needed a tune-up. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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