Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10579537April 14, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO UNLOCK WITH THE KEY FOB AND THE POWER SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000. THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579630April 14, 2014
SERVICE BRAKES
I HAVE HAD TO REPLACE THE BRAKES ON MY GRAND CARAVAN TWO TIMES SO FAR. I HAD TO REPLACE THEM AFTER APPROXIMATELY 18,000 MILES AND NEXT AT 44,000 MILES. I DO MOSTLY CITY DRIVING AND ONLY PUT AROUND 10K A YEAR ON THE CAR. CURRENTLY THERE IS A GRINDING SOUND. I WILL NEED TO HAVE IT LOOKED AT BY THE DEALER. AT LEAST THREE TIMES THE CALIPER STUCK AND YOU COULD SMELL THE BURNING OF THE BRAKE PAD. IN THE MOST RECENT INSTANCE THE HEAT WAS SO HIGH ON THE RIGHT DRIVERS SIDE FRONT BRAKE, THAT IT MELTED THE VALVE STEM PLASTIC CAP. I HAVE PAID NOW APPROXIMATELY 1,800 DOLLARS TO THE REPLACE BRAKES. AFTER THE LAST TIME I PAID FOR THEM TO INSTALL SOME SORT OF ADAPTER TO HELP WITH THE KNOWN BRAKE ISSUE ON THIS MODEL. OBVIOUSLY, IT DID NOT WORK. THE HEAT GENERATED IS VERY HIGH AND COULD BE DANGEROUS. THIS IS AN ISSUE THAT IS WELL KNOWN AGAINST THIS MODEL YEAR AND CAR. ...UPDATED 10/7/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579481April 13, 2014
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS OF MY 2005 DODGE GRAND CARAVAN ARE NOT ABLE TO BE OPENED USING THE DOOR SWITCH OR THE KEYFOB. THE ONLY WAY TO OPEN THE DOORS IS BY MANUALLY PULLING THE LOCK. ALSO, ONCE THE VEHICLE IS DRIVING THE LOCKS DO NOT CLOSE AT THE 18 MPH MARK AS STATED IN THE OPERATING MANUAL. I FEEL THIS IS A SAFETY ISSUE FOR MYSELF AND MY CHILDREN AND WOULD HOE THAT DODGE VALUES ITS CUSTOMERS ENOUGH TO SEE IT AS THAT TOO. AFTER SEARCHING ONLINE FOR A POSSIBLE CAUSE OR CURE I STUMBLED UPON A TSB (08-040-04) ISSUES REGARDING THIS ISSUE. A SIMPLE TSB IS NOT ENOUGH TO RESOLVE THIS ISSUE. CUSTOMERS SHOULD NOT BE CHARGED TO REPAIR A KNOWN PROBLEM WITH A DODGE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579349April 12, 2014
ELECTRICAL SYSTEM
MUST TURN IGNITION/MODULE 3-5 TIMES BEFORE CONTACT IS MADE TO START VEHICLE. PROBLEM IS PERSISTENT, ON RARE OCCASION IT WILL START ON FIRST ATTEMPT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579367April 12, 2014
EXTERIOR LIGHTING
MY HEADLIGHTS WILL GO OUT COMPLETELY WHILE I AM DRIVING. THEY ALSO FLASH OFF AND ON WHILE I AM DRIVING. THEY FLASH AT OTHER DRIVERS AS IF I AM SIGNALING THEM TO PULL OUT IN FRONT OF ME, ONE TIME ALMOST CAUSING AN ACCIDENT IN FRONT OF MY DAUGHTERS SCHOOL. I ALSO HAVE INCIDENTS WHERE I CANT TURN THEM ON AT ALL, OR CAN'T TURN THEM OFF WHEN I PARK AND SHUT OFF MY CAR. I WILL PARK MY CAR AND SHUT OFF THE LIGHTS AND WHEN I OPEN THE DOOR, THE DOOR CHIME WILL RING AS IF I HAVE LEFT THEM ON. THEY TURN THEMSELVES ON IN THE MIDDLE OF THE DAY WHILE I AM DRIVING EVEN THOUGH THE SWITCH IN IN THE OFF POSITION. MY PARKING LIGHTS AND DASH LIGHTS FLASH BY THEMSELVES (AT RANDOM) AT ALL HOURS OF THE DAY AND NIGHT. WE HAVE ALREADY REPLACED THE HEADLIGHT SWITCH AND IT DID NOT CORRECT THE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579070April 11, 2014
ELECTRICAL SYSTEM
08 DODGE GRAND CARAVAN SWITCHED OFF WHILE DRIVING WITH MY 3 & 4 YEAR OLD CHILDREN IN THE CAR - VEHICLE THEN BEGAN TO READ BAD KEY ERROR. WAS INFORMED BY DODGE DEALERSHIP THAT VEHICLE HAS BAD WIN MODULE. DODGE NOT WILLING TO REPLACE - THIS PART HAS BEEN RECALLED ON MULTIPLE CHRYSLER AND JEEP VEHICLES SHOWING THIS TO BE AN INHERENTLY DEFECTIVE PART, AND SHOULD BE RECALLED ON ALL VEHICLES CONTAINING FAULTY WIN MODULES. DODGE WILL BE CHARGING ME APPROXIMATELY $850.00 TO REPLACE. THE WIN MODULE IS A DEVICE THAT SENDS ELECTRONIC SIGNAL TO THE ENGINE TO LET CAR KNOW APPROPRIATE KEY IS BEING USED (SECURITY DEVICE), NOT A WEARABLE PART. THIS SITUATION COULD HAVE BEEN MUCH WORSE OR EVEN LIFE THREATENING HAD DEVICE FAILED ON HIGHWAY. DODGE SHOULD DO THE RIGHT THING AND REPLACE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579143April 11, 2014
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE INTERMITTENTLY SHUTS OFF WHILE DRIVING RESULTING IN THE LOSS OF HYDRAULIC SYSTEMS (POWER STEERING, BRAKES, ETC.) ONCE RESTARTED THE VEHICLE WILL PERFORM WITHIN NORMAL SPECIFICATIONS. NO CODE IS GENERATED BY THE ON-BOARD COMPUTER REGARDING THE MALFUNCTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579055April 10, 2014
ENGINE
I WAS DRIVING THIS BRAND NEW RENTAL VAN ON A 4-LANE STATE HIGHWAY. I'D BEEN ON THE ROAD LESS THAN AN HOUR WHEN I ENGAGED THE CRUISE CONTROL. THE VAN WAS IN CRUISE MODE FOR AT MOST A COUPLE OF MINUTES WHEN I SENSED THE VAN SLOWING. I LOOKED DOWN TO SEE THE TACHOMETER AT ZERO; I REALIZED ITS ENGINE HAD TURNED OFF. VERY FORTUNATELY FOR ME, THERE WERE NO OTHER VEHICLES CLOSE BY ME. I WAS ABLE TO CRUISE TO THE SHOULDER AND COME TO A STOP. I'M NOT 100% SURE, BUT I BELIEVE ALL OF THE VEHICLE'S POWER WAS OFF (FOR EXAMPLE, I DON'T THINK I HAD POWER STEERING ANYMORE). I PUT THE VEHICLE IN PARK, RESTARTED THE IGNITION, AND DECIDED TO CONTINUE ON MY TRIP. I ENDED UP PUTTING JUST OVER 1,000 MILES ON IT OVER THE NEXT 7 DAYS, AND THE INCIDENT DIDN'T HAPPEN AGAIN. DURING THAT TIME, I WAITED PROBABLY FOR ANOTHER 400 MILES BEFORE I RISKED TRYING THE CRUISE CONTROL AGAIN (AGAIN, WHEN NO VEHICLES WERE NEARBY); NO PROBLEMS AGAIN. YET, THIS DEFINITELY COULD HAVE BEEN AN ACCIDENT-INDUCING DEFECT HAD I BEEN IN TRAFFIC IN WHICH THE UNCONTROLLED DECREASE IN SPEED COULD HAVE BEEN DANGEROUS. THIS IS OF COURSE A CHRYSLER PRODUCT, NOT A GM, MY EXPERIENCE WAS STRIKINGLY SIMILAR TO SOME OF THE STORIES I'VE HEARD / READ ABOUT PEOPLE DRIVING COBALTS. I DID REPORT THIS INCIDENT TO THE (ALAMO) RENTAL CAR GUY WHEN I RETURNED THE VEHICLE. BUT AGAIN, AFTER READING ABOUT THE COBALT IGNITION PROBLEMS OVER THE LAST COUPLE OF WEEKS, I FELT COMPELLED TO REPORT THIS TO NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578463April 9, 2014
SERVICE BRAKES
THE FRONT BRAKE CALIPERS SEIZE UP CAUSING EARLY DISK AND PAD DAMAGE. THE DEALER SAID THE CALIPERS ARE UNDER WARRANTY, BUT NOT THE PADS OR DISKS. I HAVE THE MINIVAN SERVICED REGULARLY AND THE BRAKES WERE OK. THERE WAS A POP SOUND WHEN THE CALIPERS RELEASED, BUT THE PADS AND DISKS WERE BADLY DAMAGED. I NOW HAVE A $1000 BRAKE PROBLEM CAUSED BY A DEFECTIVE CALIPER THAT WAS UNDER WARRANTY. I SHOULD NOT HAVE TO PAY FOR THIS. THIS IS NOT NORMAL WEAR OR MY FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578488April 9, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 10 MPH, THE ESP AND TRACTION CONTROL WARNING LAMP ILLUMINATED IMMEDIATELY AFTER THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578333April 8, 2014
STRUCTURE:BODY:DOOR
AS I WAS BUCKLING MY DAUGHTER INTO HER BOOSTER SEAT THE PASSENGER SIDE SLIDING DOOR STARTED TO CLOSE. I HAD TO TRY AND KEEP THE DOOR FROM CLOSING ON ME. MY LEFT SHOULDER AND ARM ARE SORE. IT SCARED MY DAUGHTER TO DEATH. I WAS ABLE TO STOP THE DOOR FROM CLOSING. IT GOT STUCK IN THAT POSITION AND WAS MAKING A SOUND AS IF WAS TRYING TO MOVE AND THEN IT WENT BACK INTO THE OPEN POSITION. I CONTACTED DODGE BECAUSE I THOUGHT THE DOORS ARE SUPPOSED TO HAVE SENSORS. IF THAT WAS MY CHILD THEY WOULD NOT HAVE BEEN ABLE TO KEEP THE DOOR FROM CLOSING. THEY RESPONDED BY TELLING ME TO BRING IT INTO A DEALERSHIP FOR SERVICE BECAUSE THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578141April 8, 2014
SEAT BELTS
MY DAUGHTER WAS IN THE BACK SEAT WHEN THE SEATBELT STARTED TO RETRACT ITSELF AT THE POINT THAT SHE WAS IMMOBILIZED AND START CHOKING HER. WE CALL THE POLICE AND THE FIRE DEPARTMENT SO THEY CAN RELEASE HER. THEY CUT THE SEATBELT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10577876April 7, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE BRAKES WERE APPLIED THE ENTIRE INSTRUMENT PANEL ILLUMINATED CONTINUOUSLY. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN PARK IT WOULD NOT SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER, THE CONTACT COULD NOT RECALL WHAT THE REPAIR WAS. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A CLUCKING NOISE ON THE FRONT DRIVER SIDE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 639.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577984April 7, 2014
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS DON'T WORK. TAILGATE IS STUCK IN UNLOCKED POSITION. ALL OTHER LOCKS HAVE TO BE OPERATED MANUALLY, THERE IS NO WAY TO LOCK THE TAILGATE MANUALLY. REMOVING AND REINSERTING THE FUSE FIXED THE PROBLEM FOR SEVERAL WEEKS AT A TIME. EVENTUALLY REMOVING THE FUSE STOPPED WORKING. I RESEARCHED AND FOUND THAT THERE WAS A SERVICE BULLETIN ON THIS THAT THE REPAIR WAS TO FLASH THE BODY CONTROLLER. THIS ISSUE ALSO IS CAUSING A P0135 CODE WHICH IS FOR AN O2 SENSOR HEATER. THIS CODE COMES UP EVEN AFTER REPLACING THE O2 SENSOR. THIS ISSUE IS A SAFETY CONCERN WITH THE TAILGATE NOT BEING ABLE TO LOCK WHICH IS AN EASY WAY FOR SOMEONE TO GET INTO THE VEHICLE AND EITHER CARJACK IT OR STEAL IT, OR BELONGINGS. AS FOR THE P0135 CODE IT HAS CAUSED ME TO CHASE MONEY AFTER AN EMISSIONS PROBLEM THAT REALLY DOES NOT EXIST. THE CONTROLLER CAN ONLY BE FLASHED BY A DODGE SERVICE CENTER AND THEY FIRST WANT TO CHARGE TO DIAGNOSE AN ISSUE THAT IS COMMONLY KNOWN ABOUT, AND THEN PAY FOR THE FIX. I NEED TO GET THE P0135 CODE CLEARED IN ORDER TO PASS THE EMISSIONS TEST AND GET THE LICENSE STICKER, OTHERWISE I CANNOT DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577640April 5, 2014
SERVICE BRAKES, SUSPENSION
THE BRAKES CALIPERS/BRAKES ARE SEIZING UP, AFTER COMPLETE REPLACEMENT OF ALL BRAKE COMPONENTS, THIS PROBLEM RECURRED IN LESS THAN 5000 MILES, AT THE SAME TIME, THE AXLE BOLTS WERE LOOSE AND THE CAR BECAME VERY UNSTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577444April 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 120,937.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577014April 3, 2014
ELECTRICAL SYSTEM
AT 11:30 PM THE CAR ENGINE STARTED (THE KEYS WERE IN THE HOUSE),HORN WAS BLOWING, HEAD LIGHTS WERE ON, WIPERS GOING AT FULL SPEED FOUR WAY FLASHER GOING THERE WAS A RED GLOW UNDER THE CAR AND SMOKE WAS BILLOWING FROM UNDER THE CAR AND THE DOORS WERE LOCKED. WE WERE ABLE TO GET A KEY FROM THE FOB AND UNLOCK THE DOORS,AND UNLATCH THE HOOD SO WE COULD OPEN THE HOOD. ALL THE WIRES, ALTERNATOR, FUSE BOX AND BATTERY WERE CHERRY RED. USING SOME CLIPPERS WE WERE ABLE TO CUT THE BATTERY CABLE AND EVERY THING STOPPED WE COOLED THINGS DOWN WITH SOME SNOW.ALL THIS ONLY 3 FT. FROM OUR HOUSE DODGE ESTIMATED ABOUT $1800.00 TO FIX WHAT COULD BE SEEN AND MOST LIKELY MORE WOULD SHOW UP LATER. THIS IS THE THIRD TIME WE HAVE HAD PROBLEMS WITH THE ELECTRICAL ON THIS CAR. MY WIFE AND I ARE BOTH DISABLED AND I NEED A VAN TO CARRY MY WHEEL CHAIR WHEN I GO TO THE DOCTOR,ETC.WE DON'T HAVE THE MONEY TO FIX THE CAR AND STILL MAKE PAYMENTS I HAVE CONTACTED DODGE AND OUR INSURANCE COMPANY, BUT THEY SAY IT IS OUR PROBLEM. I HOPE YOU MIGHT BE ABLE TO HELP US OUT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10577150April 3, 2014
ENGINE, STEERING, SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AND I NOTICED THAT MY STEERING WAS TIGHT. WHEN I LOOKED DOWN, MY RPM'S WERE ON 0, MY CAR HAD SHUT OFF AND THE TRACTION CONTROL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. THIS HAPPENED AGAIN A FEW WEEKS AFTER THAT, GOING THE SAME SPEED. BRAKES & STEERING GAVE OUT, WAS ABLE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. ON MARCH 28TH I WAS DRIVING INTO WORK, GOING APPROX. 45-50 MPH, NOTICED THAT MY STEERING GOT TIGHT, CAR HAD SHUT OFF AGAIN. THANKFULLY I WAS IN THE OUTSIDE LANE SO I COULD PULL OVER. CAR STARTED RIGHT UP. IT HAPPENED A 4TH TIME ON APRIL 2, 2014. THIS TIME I FELT THE STEERING WHEEL GETTING TIGHT, I PUT CAR IN NEUTRAL AND IT STARTED RIGHT UP. EVERY TIME THIS HAPPENS MY CAR SHUTS OFF FIRST AND THEN THERE IS A 1-2 SECOND DELAY BEFORE THE TRACTION CONTROL STEERING LIGHT COMES ON. MY CAR IS AT THE DEALERSHIP RIGHT NOW, WAITING TO HEAR. I CHECKED ON THE IGNITION RECALL FOR THE 2010 GRAND CARAVANS AND I WAS TOLD THAT MY VIN# DOES NOT FALL INTO THE RECALL DATES. THIS IS VERY DANGEROUS FOR MYSELF, MY FAMILY AND OTHERS ON THE ROAD. I AM AFRAID TO DRIVE MY CAR!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576697April 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED AS THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EGR VALVE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576884April 2, 2014
AIR BAGS
THE AIR BAG MONITORING LIGHT ON THE DASH CAME ON AND STAYS ON WHEN EVER VEHICLE IN RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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