Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10573028March 18, 2014
ELECTRICAL SYSTEM
CAR WOULD NOT START AT GROCERY STORE, HAD TOWED AND WAS TOLD IGNITION MODULE BAD. PARTS ORDERED SATURDAY AFTERNOON AND CALLED BACK ON MONDAY AND TOLD PRICE WOULD BE DOUBLE ESTIMATE. AUTO BODY SHOP CONTACTED DEALER AND WAS TOLD KNOW PROBLEM WITH THE WIND MODULE/IGNITION AND NO LONGER MADE THAT LOWER PRICE PART. NOW HAVE TO BUY ANOTHER MODULE AND 2 NEW REMOTES SINCE OLD ONES WILL NO LONGER WORK WITH THIS MODULE. CONTACTED CHRYSLER/DODGE AND THEY SAID YES THERE WERE RECALLS ON THIS ITEM BUT NOT LISTED ON MY CAR/VIN #. ASKED WHY NOT AND SAID HAD NOT REACHED MY CAR, SAID NEED TO FILE SO IT WOULD HELP TO INCLUDE MORE CARS. NOW I HAVE TO PUT OUT OVER 700 TO REPAIR THIS KNOW PROBLEM. PLEASE HELP TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573295March 18, 2014
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
BOUGHT VEHICLE USED FROM A DODGE DEALERSHIP IN 2012, AFTER SEVERAL MONTHS ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY AND THEN SPONTANEOUSLY RESTARTED. THIS HAPPENED MAYBE ONCE A MONTH BUT THEN BECAME MORE FREQUENT UNTIL IT IS NOW ALMOST A DAILY OCCURRENCE. WHEN THIS OCCURS SOMETIMES CAR WILL RESTART IF YOU SLIGHTLY TURN THE KEY TOWARDS START QUICK ENOUGH, OTHERWISE YOU HAVE TO SHIFT INTO NEUTRAL TO HAVE SOME CONTROL AND THEN TURN THE KEY TO RESTART (NOT FUN OR SAFE IN TRAFFIC AT HIGHWAY SPEEDS). THIS CAN HAPPEN WHILE SITTING IN THE DRIVEWAY BEFORE MOVING OR AT ANY SPEED, BUMPY ROADS ESPECIALLY BAD. ONCE WE REALIZED WHAT THE PROBLEM WAS WITH THE IGNITION SWITCH/KEY I DID SOME RESEARCH AND FOUND THE RECALL 11V-139 AND DETERMINED THAT OUR VAN WAS BUILT DURING THE RECALL MANUFACTURE DATES. CALLED DODGE 3 TIMES, FIRST TWO CALLS WAS TOLD RECALL DID NOT EXIST. ON THE 3RD CALL WAS TOLD IT DID EXIST BUT MY VIN WAS NOT INCLUDED IN RECALL. I ASKED TO AT LEAST HAVE THE IGNITION SCANNED WITH THE WITECH SCAN TOOL (AS DESCRIBED IN THE INSTRUCTIONS IN THE L25 RECALL NOTICE SENT TO DEALERS) DEALER TO DETERMINE IF IT WAS A MARQUARDT, SIEMENS OR CONTINENTAL WIN MODULE. I WAS TOLD I COULD DO THIS AT MY EXPENSE BUT EVEN IF THE RESULTS SHOWED IT WAS A RECALLED IGNITION IT WOULD NOT BE COVERED SINCE MY VIN WAS NOT IN THE RECALL. THIS SITUATION IS EXTREMELY DANGEROUS AND IF IT HAS NOT CAUSED ANY DEATHS YET AS WITH THE CURRENT GM IGNITION PROBLEM IT WILL. SOMETHING NEEDS TO BE DONE. P.S. VEHICLE ALSO HAS THE TRANSMISSION BEARING NOISE PROBLEM AND THE LEAKY/NOISY POWER STEERING PROBLEMS THAT DODGE HAS DESCRIBED IN SERVICE BULLETINS BUT HAS ALSO NOT RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572934March 17, 2014
POWER TRAIN
I WAS TRAVELING THE SPEED LIMIT OF 70 MPH ON THE HIGHWAY AND HAD TO SLOW DOWN TO 50-55 MPH FOR A MERGING VEHICLE. WHEN I CHANGED LANES AND ACCELERATED, THE ENGINE REVVED UP TO 4000 RPM AND STUCK THERE, AND I WAS GOING OVER 80 VERY QUICKLY. I TOOK MY FOOT OFF THE ACCELERATOR AND THE VAN CONTINUED TO ACCELERATE. I PUT THE VAN IN NEUTRAL AND BRAKED, AND WAS ABLE TO GET OVER TO THE SHOULDER AND STOP AND TURN OFF THE ENGINE. VERY DANGEROUS SITUATION. I STARTED THE VAN BACK UP AND THE ENGINE WENT RIGHT BACK TO 4000 RPM - EXACTLY WHERE IT WAS BEFORE. I TURNED THE ENGINE OFF AND THEN REPEATED THE PROCESS ANOTHER 3 TIMES - STRAIGHT BACK TO 4000 RPM. I VERIFIED THAT THE ACCELERATOR WAS NOT STUCK ON ANYTHING. SINCE THE VAN HAS THE AUTO-MANUAL TRANSMISSION WHERE I CAN SHIFT MANUALLY, I STARTED THE VAN, AND IMMEDIATELY PUT IT IN DRIVE AND SHIFTED MANUALLY, AND THE ENGINE KICKED A FEW TIMES AND THEN BEGAN TO RUN NORMALLY. RAN NORMALLY ALL THE WAY HOME. CALLED A FEW DEALERS, NONE OF WHICH SEEMED TOO CONCERNED AND COULDN'T GET MY VAN IN FOR OVER A WEEK. WHEN I FINALLY GOT A DEALER TO LOOK AT IT, THEY PERFORMED A RECALL FOR THE POWERTRAIN CONTROL MODULE AND SAID EVERYTHING WAS WORKING FINE. THERE WAS NOTHING IN THE RECALL ABOUT THIS ISSUE, AND NONE OF THE SERVICE DEPTS I CALLED HAD HEARD OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572535March 15, 2014
ELECTRICAL SYSTEM
AIR BAG LIGHT ILLUMINATED, NO HORN OR CRUISE CONTROL. INDICATIVE OF A FAILED CLOCKSPRING AS IN EARLIER MODELS. THIS CONDITION EXISTED AT PURCHASE SO EXACT DATE MILEAGE OF INITIAL FAILURE UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569351March 14, 2014
ENGINE
PLEASE LOOK INTO THE 2010 DODGE GRAND CARAVANS SHUTTING OFF JUST LIKE THE GM MODELS. MY VAN SHUTS OFF WITH LOSS OF POWER STEERING AND BRAKES AT LEAST ONCE A WEEK. THE DEALER ALWAYS TELLS ME THERE IS NO ERROR CODE. SEVERAL COMPLAINTS OUT THERE, WHY IS NOTHING BEING DONE? I DO NOT WANT TO DIE IN MY VAN! I HAVE 3 CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569181March 13, 2014
ENGINE, SERVICE BRAKES, STEERING
DRIVING THROUGH A SCHOOL ZONE TO TAKE MY DAUGHTER TO SCHOOL. THE ENGINE JUST STOPPED WITH NO WARNING. THIS CAUSED ME TO LOOSE POWER STEERING AND BRAKES. THIS HAPPENED ON 6 SUBSEQUENT OCCASIONS IN DIFFERENT AREAS AND AT DIFFERENT SPEEDS BETWEEN NOVEMBER 2013 AND MARCH 2014 THE MOST RECENT WAS MARCH 11, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568924March 12, 2014
ELECTRICAL SYSTEM, ENGINE
THE ENGINE DIED AND WOULD NOT TURN BACK ON WHILE DRIVING. SUSPECT THIS IS DUE TO FAULTY IGNITION WIN CONTROL MODULE OR IGNITION SYSTEM . NEARLY CAUSED A CRASH. WAS ABLE TO SLOW DOWN (LOST BRAKES, AND POWER STEERING) AND PULL TO SIDE OF THE ROAD AVOIDING BEING HIT BY OTHER CARS. TRIED STARTING THE VEHICLE SEVERAL TIMES IT THEN STARTED AGAIN. ( TOOK TO DEALERSHIP AND THEY CHANGED OUT OUR FOB/KEY THING. AND SEEMED TO FIX THE ISSUE. MOST RECENTLY 3/12/14 PARKED, ATTEMPTED TO RESTART VEHICLE 10 MIN LATER AND THE KEY WILL NOT TURN OVER THE ENGINE.(PLASTIC FOB TYPE KEY) NO STARTER NOISE. ( LIGHTS WORK, KEY IN IGNITION WARNING DING OCCURS. LIGHTS TURN ON BUT NO RADIO, OR ENGINE START. WILL NOT RESTART NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568677March 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST ONTO THE EMERGENCY LANE WHERE THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR FURTHER INSPECTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000. THE CURRENT MILEAGE WAS 98,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568585March 11, 2014
INTERIOR LIGHTING, EXTERIOR LIGHTING
JUST BOUGHT A 2007 DODGE GRAND CARAVAN AND REALIZED THE FRONT READING LIGHTS WERE NOT WORKING. I TOOK OF THE PLASTIC COVERS IN AN ATTEMPT TO CHANGE THEM AND OBSERVED THAT THE BULB HAD COMPLETELY MELTED THE PLASTIC AND BURNT PART OF THE CASING. IT APPEARS AS THOUGH THE PLASTIC HOUSING WAS VERY CLOSE TO, OR HAD ALREADY, CAUGHT ON FIRE. I AM WORRIED THAT IF WE PUT A NEW LIGHT BULB IN THE SAME HOUSING IT WILL LIKELY CATCH THE WHOLE VAN ON FIRE. THE SAFETY OF MY FAMILY BEING PARAMOUNT, I DO NOT FEEL SAFE DOING SO. AFTER REVIEWING THIS PROBLEM ONLINE, I FOUND NUMEROUS OTHER GRAND CARAVAN OWNERS CLAIMING TO HAVE HAD THE SAME PROBLEM. THIS ISSUE NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT, OR EVEN WORSE, KILLED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10568640March 11, 2014
ENGINE
WE WERE PULLING OUT OF A PARKING LOT WHEN THE MOTOR STARTED MAKING A GRINDING SOUND. WE DROVE IT STRAIGHT HOME AND THE NEXT MORNING TOOK IT TO A LOCAL SHOP TO HAVE IT CHECKED OUT. THEY STATED THE SCREWS THAT WERE HOLDING THE ENGINE TO THE MOUNT HAD BEEN SHEARED OFF ON ONE SIDE AND THE ENGINE HAD FALLEN ONTO THE FRONT AXEL. THE SCREWS ON THE OTHER SIDE WERE COMPLETELY STRIPPED AND WERE ALSO IN THE PROCESS OF BEING SHEARED IN HALF. THE MECHANIC STATED HE FELT THIS WAS DUE TO THE ENGINE MOUNT SCREWS NOT BEING PROPERLY TIGHTENED AT THE FACTORY. WE TOOK IT TO THE LOCAL DODGE DEALERSHIP AND THEY STATED THEY COULD NOT DETERMINE HOW THIS HAD HAPPENED BECAUSE THE SCREWS WERE SHEARED OFF BUT THEY WOULD NOT CLAIM ANY FAULT. THEY ALSO STATED IT WOULD NOT BE COVERED UNDER OUR WARRANTY BECAUSE IT'S NOT PART OF THE POWER-TRAIN. THE VEHICLE IS ONLY THREE YEARS OLD AND TO HAVE THE MOTOR FALL OUT DURING DRIVING DOES NOT SEEM LIKE STANDARD WEAR AND TEAR. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY KIND OF ACCIDENT OR COLLISION AND HAS HAD ALL THE APPROPRIATE PREVENTATIVE MAINTENANCE AS OUTLINED BY DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568307March 10, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, STRUCTURE:BODY
POWER DOOR LOCKS FAIL TO OPERATE EITHER WITH SWITCHES OR KEY FOB ON SOME OF THE DOORS. CAN'T GET INTO THE VEHICLE ON DOORS THAT DON'T HAVE KEY HOLES. DOORS DON'T LOCK WHEN LEAVING VEHICLE PARKED CAUSING POTENTIAL THEFT OPPORTUNITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568304March 10, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. HAD TO FIDDLE WITH THE ON OFF SWITCH REPEATEDLY TO GET THEM TO COME BACK ON. COULD NOT GET ISSUE TO REPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568015March 9, 2014
WHEELS, TIRES
ON TWO OCCASIONS IN PAST THREE WEEKS. THE TPMS VALVE STEMS SNAPPED OFF, RESULTING IN THE IMMEDIATE DEFLATION OF A TIRE. BOTH INCIDENTS OCCURRED WHILE VEHICLE WAS BEING OPERATED AT LOW SPEEDS (UNDER 10 MILES/HOUR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567906March 8, 2014
ELECTRICAL SYSTEM
AT 65 MPH ON A SMOOTH 4 LANE HIGHWAY WITH CRUIZE CONTROL ON ALL ELECTRICAL , INCLUDING THE DASH INSTRUMENTATION,SUDDENLY WENT OUT AND VAN BEGAN SLOWING DOWN; THEN THE DASH IDIOT LIGHTS FLICKERED FOR A MILLI-SECOND AND POWER RETURNED WITH THE VAN /ENGINE RUNNING; THEN AFTER A FEW HUNDRED YARDS, IT REPEATED THE FAILURE AND STAYED ON. THE NEXT DAY I HAD THE DEALER REPLACE THE BATTERY; THEY HAD NEVER HEARD OF SUCH A PROBLEM BUT I FOUND MANY SIMILAR ONES IN AN INTER-NET SEARCH OF "CAR PROBLEMS". I NO LONGER CAN TRUST THE VEHICLE. IT SOUNDS JUST LIKE THE PROBLEM WITH THE ELECTRICAL/IGNITION REPORTED THIS MONTH IN SOME GM PRODUCTS. VERY DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567815March 7, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THERE WAS AN EGR AND ELECTRICAL PROBLEM THAT RECURRED. THE ENGINE LIGHT ILLUMINATED WHEN SHE WAS DRIVING ON MULTIPLE OCCASIONS. THE REAR RIGHT PASSENGER DOOR WOULD NOT LOCK OR CLOSE PROPERLY. THE LEFT BRAKE LIGHT AND LEFT TURN SIGNALS WERE REPAIRED MULTIPLE TIMES. THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE EGR VALVE SYSTEM, THE LEFT BRAKE LIGHT, LEFT TURN SIGNAL LIGHT, FRONT WIPERS, FRONT BRAKE PADS, AND ROTORS NEEDED TO BE REPLACE. THE VEHICLE ALSO NEEDED A MAJOR TUNE UP. ALL OF THE REPAIRS WERE MADE MINUS THE EGR VALVE SYSTEM AND THE REAR PASSENGER SIDE DOOR WHICH THE DEALER WAS UNABLE TO REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567869March 7, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
I OPENED THE DRIVER SIDE MANUAL SLIDING DOOR AND THEN THE HORN STARTED TO BLOW CONSTANTLY, THE FRONT AND REAR WINDSHIELD WIPERS TURNED ON, THE HAZARD LIGHTS FLASHED, THE REVERSE LIGHTS WERE ON, THE INSTRUMENT PANEL HAD MANY WARNING LIGHTS ON INCLUDING A RED DOT ON THE BOTTOM. I TRIED TO HIT MY CAR ALARM BUTTON TO SEE IF IT WOULD MAKE IT STOP AND IT DIDN'T. I CLOSED THE DOOR AS MY SON RAN INTO THE HOUSE AND THEN ALL THE DOORS LOCKED. I HAD TO USE THE VALET KEY TO OPEN THE DOOR. I THEN PULLED THE HOOD RELEASE AND OPENED THE HOOD. THE RADIATOR FAN WAS ALSO ON. I DISCONNECTED THE BATTERY SO THE HORN WOULD STOP BLOWING. I WAITED ABOUT 20 MINUTES AND WENT BACK OUTSIDE AND RECONNECTED THE BATTERY AND IT DID THE SAME THING AGAIN. THIS TIME I TRIED STARTING THE CAR AND IT STARTED HOWEVER IT WOULD NOT ALLOW ME TO PUT IT INTO GEAR. I TRIED TO TURN THE ENGINE OFF BUT IT WOULD NOT LET ME. I GOT OUT AND THEN I REMOVED THE FUSES TO THE HORN SO THE NOISE WOULD NOT DISTURB ME OR THE NEIGHBORS. A FEW MINUTES LATER I GOT BACK INTO THE CAR AND IT LET ME PUT IT IN REVERSE SO I PULLED THE VAN OUT OF OUR GARAGE AND INTO THE DRIVEWAY BUT THE POWER STEERING DID NOT WORK. I TRIED AGAIN TO TURN THE ENGINE OFF BUT IT WOULD NOT STOP. I EVEN MOVED THE KEY TO THE OFF POSITION AND REMOVED THE KEY FROM THE IGNITION AND THE ENGINE CONTINUED TO RUN. I DISCONNECTED THE BATTERY AGAIN BUT THE ENGINE CONTINUED TO RUN AS DID THE WIPERS AND HAZARD LIGHTS. AFTER ABOUT 10 MINUTES THE ENGINE FINALLY SHUT OFF. THIS SAME TYPE OF INCIDENT HAPPENED BEFORE TO US IN 2012. SEE VIDEOS I TOOK WITH MY CELL PHONE HERE HTTP://YOUTU.BE/YOFEJJ5HFZ8 HTTP://YOUTU.BE/H0UFSVIU0VE HTTP://YOUTU.BE/JEWQWFFZ73G HTTP://YOUTU.BE/P1N1CWQIVY0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567541March 6, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC LOCKING SYSTEM FOR THE DOORS FAILED AND CAUSED THE DOORS NOT TO CLOSE AUTOMATICALLY OR MANUALLY. THE CONTACT HAD TO RELEASE THE IGNITION OFF DRAIN FUSE TO RESET THE DOOR LOCK SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 163, 00 AND CURRENT MILEAGE WAS 175,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567126March 5, 2014
ELECTRICAL SYSTEM
VEHICLE WAS BEING DRIVEN ON ROAD TOTALLY CUT OUT, WOULD NOT RE START, AFTER SOME 20 MINUTES RESTARTED, DECIDED TO DRIVE ON THRUWAY BACK TO MECHANIC, WOULD RUN FOR A SHORT TIME THEN CUT OUT AGAIN. GIVEN TO CHRYSLER DODGE DEALER, UNABLE TO LOCATE PROBLEM, COULD NOT FIX.. REPLACED ECM MODULE REPLACE OEM MODULE NO BETTER. OWN MECHANIC REPLACED A WIRE, AT LEAST IT RUN BUT NOW CUTS OUT IN CAR WASH, PUDDLES, SLUSH. CHRYSLER STILL HAVE NO IDEA, EXCEPT THAT THEY HAVE SEVERAL INSTANCES OF THE SAME PROBLEM. ALSO IGNITION KEY WORKS ONLY WHEN TAPPED WITH A HAMMER AND TURN, APPARENTLY THIS IS ALSO A COMMON FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567127March 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, VEHICLE SPEED CONTROL
AS I WAS DRIVING ON THE INTERSTATE IN ATLANTA, MY VEHICLE ABS EPS BAS AND ESP LIGHT CAME ON. AT THIS TIME I WAS UNABLE TO USE CRUISE CONTROL. NOW IT COMES ON INTERMITTENTLY AND SLOWS MY VEHICLE DOWN AT ODD TIMES. I HAVE TAKEN IT TO THE MECHANIC AND THEY SAY THEY DON'T SEE ANYTHING WRONG WITH IT. I TRAVEL A LOT AND WOULD HATE FOR THIS TO HAPPEN TO ME AGAIN ESPECIALLY WITH MY CHILDREN WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567130March 5, 2014
SERVICE BRAKES
ON GOING PROBLEM. I'VE NEVER HAD SO MUCH TROUBLE WITH BRAKES. I CHANGE THEM OUT ATLEAST TWICE A YEAR, WHICH IN MY OPINION IS CRAZY. I HAVE HAD A SET REPLACED FOR FREE DUE TO THE LIFETIME WARRANTY ON THE BRAKES. I HAVE CHANGED OUT ROTORS AND ALL. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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