Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10576934April 2, 2014
SERVICE BRAKES, STEERING, ENGINE
THE IGNITION MOVED ITSELF FROM START TO ACCESSORY, SHUTTING OF THE ENGINE, DISABLING THE POWER STEERING AND BRAKES. LUCKILY I WAS ALREADY COMING TO A STOP OTHERWISE MY LACK OF POWER STEERING AND POWER BRAKES WOULD HAVE CAUSED ME TO CRASH BY THE TIME I REALIZED WHAT HAD HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576957April 2, 2014
STRUCTURE:BODY, SUSPENSION
I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS AIRBAGS WENT OFF IN HIS TRUCK UPON IMPACT. THE BUMPER, HEADLIGHTS, FRAME WAS BENT, THE HOOD, THE WHOLE FRONT END WAS SMASHED, (OVER $8000 OF DAMAGE), BUT NO AIRBAGS. I COULD FEEL THE IMPACT FROM THE CRASH AND ENDED UP HAVING TO HAVE PHYSICAL THERAPY AND MY GRANDDAUGHTER HAD TO GO TO THE ER.. BOTH VEHICLES HAD TO BE TOWED. I HAD THE VAN FIXED AT A LICENSED SHOP, WHEN I CALLED AND ASKED DODGE WHY NEITHER AIRBAG DEPLOYED, BECAUSE THEY STATED THAT THEIR ARE SENSORS THAT GO OFF ON IMPACT AND MY BUMPER HAD TO BE REPLACED, THEY STATED, NO REPLY, BECAUSE I HAD NOT HAD IT DONE AT A DODGE DEALERSHIP. I AM STILL HAVING THERAPY FOR HIP AND BACK FROM IMPACT AND SETTLED WITH INSURANCE. I'M JUST WONDERING WHY THE AIRBAGS DID NOT GO OFF ON IMPACT, OTHER VEHICLE WAS GOING FASTER THAN WHAT HE SHOULD HAVE FOR CONDITIONS AND MORE THAN 25. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10576166April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM) AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE IGNITION WAS TOUCHED WHILE DRIVING AND THE VEHICLE STALLED WITHOUT WARNING TWICE. THE INSTRUMENT PANEL WARNING LIGHTS AND GAUGES RANDOMLY SHORT CIRCUIT WITHOUT WARNING. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE ON MULTIPLE OCCASIONS AFTER THE SECOND ATTEMPT IN PARK. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON MULTIPLE OCCASIONS AND DID NOT PROVIDE A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 84000. UPDATED 05/12/14 MA UPDATED 7/29/17 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576371April 1, 2014
ELECTRICAL SYSTEM, ENGINE
THE VAN WILL TURN OFF RIDING DOWN THE ROAD. I HAS REPORTED THIS SEVERAL TIMES TO THE DEALERSHIP AND TO NHTSA. DOES MY WIFE HAVE TO CRASH TO GET SOME ONES HELP? THE DEALERSHIP SAID TO JUST WIGGLE THE KEY WHEN THE CAR SHUTS OFF. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576451April 1, 2014
POWER TRAIN
THE VEHICLE WAS PARKED ON AN INCLINE, FACING UP, AND PUT IN PARK. THE DRIVER EXITED THE VEHICLE AND THEN REACHED BACK IN TO TURN OFF AND REMOVE THE KEYS. THE VEHICLE STARTED TO ROLL BACK DOWN THE DRIVE, HITTING TWO OTHER VEHICLES BEFORE THE DRIVER, WHO WAS HIT BY THE OPEN DOOR, COULD GET BACK IN THE VEHICLE AND APPLY THE BRAKES. IT IS UNKNOWN WHY THE KEYS WOULD HAVE COME OUT IF THE CAR WAS NOT IN PARK, OR WHY THE CAR WOULD SWITCH FROM PARK TO REVERSE WITHOUT THE KEYS IN OR A FOOT ON THE BRAKE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576073March 31, 2014
STEERING
I HAVE A 2007 DODGE GRAND CARAVAN. WHILE NOT A GM VEHICLE, I HAVE EXPERIENCE THE SAME ISSUE WITH THE IGNITION AS HAS BEEN REPORTED ON THE GM VEHICLES. I HAVE HAD SEVEN INCIDENTS. THE ISSUES INVOLVES VEHICLE LOSING ALL POWER. ALL GAUGES WILL DROP TO ZERO AND STEERING WILL BE LOST. I HAVE HAD TO SWITCH THE VEHICLE OVER TO NEUTRAL AND PULL OVER TO THE SIDE OF THE ROAD. UPON SHUTTING OFF THE VEHICLE AND RESTARTING, THE VEHICLE STARTS FINE. AFTER HEARING ABOUT THE GM RECALL, I TOOK ALL EXCESS KEYS OFF OF MY KEY CHAIN. I HAVE NOT ENCOUNTERED THE PROBLEM SINCE. HOWEVER, THIS IS VERY CONCERNING TO ME. AT ONE TIME, I WAS TURNING AROUND A CIRCULAR MONUMENT AND ALMOST COULD NOT MAKE IT TO THE SIDE OF THE ROAD IN NEUTRAL. I FEAR THAT THIS IGNITION ISSUE IS AFFECTING MORE VEHICLES THAN JUST GMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575545March 29, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING BROKE. AFTER SEVERAL TRIPS TO THE MECHANIC WHICH INCLUDED SEVERAL FILLINGS OF A/C REFRIGERANT (WHICH ALL LEAKED OUT IN THE ENVIRONMENT), DYE, AND HOURS OF LABOR, HE WAS STILL UNABLE TO FIND THE LEAK. AFTER GOING TO A DIFFERENT A/C SPECIALIST, THEY WERE ABLE TO FIND THE LEAK IN THE DISCHARGE HOSE. THE MECHANIC STATED THIS WAS NOT UNCOMMON FOR THIS MAKE AND MODEL, AS THIS HOSE DESIGN WAS FAULTY. MORE SPECIFICALLY, IT IS TOO SHORT. THE NEW DISCHARGE HOSE (PART# 4677577AC) CAME DIRECTLY FROM THE DEALER AND IS LONGER THAN THE ORIGINAL HOSE. THIS SAYS TO ME THAT DODGE ADMITS THE OLD PART WAS FAULTY, AS THEY ARE REPLACING IT WITH A LONGER HOSE THAN WAS INITIALLY PUT IN THE VEHICLE. AFTER ALL WAS SAID AND DONE, THE COST WAS NEARLY $600 TO FIX THIS ISSUE, NOT TO MENTION DAMAGE DONE TO THE ENVIRONMENT, WHICH ALL COULD HAVE BEEN AVOIDED BY REPLACING A SIMPLE HOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575231March 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT POWER DOOR LOCKS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BCM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE. UPDATED 5/19/14*CN UPDATED 06/04/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574325March 24, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ABOUT 5 MPH LEAVING MY PLACE OF WORK AND THE VEHICLE STALLED AS I WAS DRIVING IT AND I LOST POWER STEERING AND POWER BRAKES-VERY SCARY-FORTUNATELY I WAS JUST LEAVING WORK AND NOT DRIVING TOO FAST. I WAS ABLE RESTART IT AND DROVE HOME WITHOUT ANOTHER ISSUE. THEN A COUPLE WEEKS LATER, THE VEHICLE DID THE SAME THING. I WAS GOING ABOUT 10 MPH WHEN THE VEHICLE STALLED AGAIN-NO POWER STEERING OR BRAKES-VERY SCARY!- THE VEHICLE HAS ALSO FAILED TO TURN OVER FOR NO APPARENT REASON-THIS HAS HAPPENED AT LEAST 3-4 TIMES, I WILL GO TO START IT -IT SEEMS DEAD-BUT THEN I WAIT A MINUTE AND THEN RESTART-AND IT TURNS OVER NO PROBLEM-NO RHYME OR REASON AS TO WHY THESE THINGS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574585March 24, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 54 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH WITH THE ILLUMINATION OF THE ELECTRONIC THROTTLE AND TRACTION CONTROL WARNING LIGHTS. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL COULD NOT BE DEPRESSED. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND DISCOVERED THAT THE ACCELERATOR PEDAL HAD BECOME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573994March 21, 2014
ELECTRICAL SYSTEM
I WAS DRIVING FROM ONE DESTINATION TO THE OTHER AND WHEN I GOT TO MY OTHER DESTINATION I SMELLED SMOKE. I LOOKED DOWN AND NOTICE THE CIGARETTE PORT WHICH WAS EMPTY WAS SMOKING, I PULLED MY GERBER OUT AND PULLED THE PORT OUT AND THERE WAS A FIRE. I ALERTED A CO WORKER AND THEY GOT A FIRE EXTINGUISHER. WE MANAGED TO PUT THE FIRE OUT. BUT CONSOLE IS COMPLETELY GONE. THIS ALL HAPPENED WITHIN 15 MINUTES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10574112March 21, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, STEERING
ON NUMEROUS OCCASIONS MY 2008 DODGE GRAND CARAVAN SXT WILL SHUT DOWN UNEXPECTEDLY WHILE DRIVING. PLUGS, WIRES AND BATTERY HAVE BEEN CHANGED. WIN MODULE HAS BEEN CHANGED AT MY REQUEST AND NOT COVERED UNDER WARRANTY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES AND THEY HAVE BEEN ABLE TO FIND ANYTHING BECAUSE NO CODES HAVE BEEN THROWN. I REPLACED THE FOB RECENTLY THINKING THE KEY MY BE WORN OUT BUT THAT HAS NOT IMPROVED THE SITUATION. DODGE IS AWARE OF THE ISSUE BUT REFUSE TO DO ANYTHING ABOUT IT UNTIL I GUESS SOMEONE ID KILLED. THANKS DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573934March 21, 2014
WHEELS, TIRES
WHILE OPERATING OUR 2009 DODGE GRAND CARAVAN SE AT APPROXIMATELY 30 MPH THE REAR DRIVERS SIDE TIRE'S VALVE STEM ON THE TIRE FAILED (OCCURRED APPROXIMATELY 45 SECONDS AFTER CONCLUDING HIGHWAY DRIVING). THE NUT HOLDING THE VALVE STEM ON APPEARS TO HAVE BROKEN CAUSING THE SENSOR TO FALL INTO THE TIRE AND RESULTED IN THE TIRE DEFLATING IMMEDIATELY. THIS IS THE THIRD SENSOR FAILURE ON THE VEHICLE. FORTUNATELY THE FIRST TWO OCCURRED WHEN THE VEHICLE WAS STATIONARY - AIRING UP TIRES CAUSED THE STEMS TO BREAK IN HALF. A CALL TO THE GENERAL DODGE CUSTOMER SERVICE STATED THAT THEY HAD NEVER HEARD OF THIS ISSUE OCCURRING. A CALL TO MY DEALERSHIP STATED THAT THEY REPLACE THE TPMS SENSORS "EVERYDAY" DUE TO FAILURES AND THEN PROCEEDED TO QUOTE ME $200+ FOR A SENSOR REPLACEMENT WHICH INCLUDED "PROGRAMMING" THE SENSOR WHICH ISN'T EVEN NECESSARY ON THIS VEHICLE. DODGE DEALERSHIP HAD STATED THAT SEVERAL OTHER VEHICLES IN THEIR LINEUP HAVE SWITCHED OVER TO TPMS SENSORS USING RUBBER VALVE STEMS. THESE ARE NOT AVAILABLE FOR OUR YEAR GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573941March 21, 2014
EXTERIOR LIGHTING
I HAVE HAD THE PROBLEM OF HAVING TO TOGGLE THE LIGHTS TO GO ON AND OFF SINCE I PURCHASED THE VAN USED IN 2009. FROM THAT POINT THE LIGHTS WOULD WORK WITH TOGGLING THEM OFF. BUT THEN THE PROBLEM HAS WORSENED AND THE HEAD LIGHTS WILL NOT COME ON. THIS HAS HAPPENED EVER SO OFTEN. I THOUGHT I COULD TURN ON THE HIGH BEAMS TO BE ABLE TO SEE, HOWEVER THE HIGH BEAMS WON'T STAY ON EITHER. TOGGLING THEM BACK AND FORTH DOESN'T WORK ANYMORE. I NEED A SOLUTION TO THIS PROBLEM. I PURCHASED THIS VAN FOR A REASON. I HAVE CHILDREN....... I SEE THAT THERE HAVE BEEN OTHER COMPLAINTS ABOUT THE SAME PROBLEM.....AND THAT THIS HAS PUT FAMILIES IN DANGEROUS SITUATIONS.....AND TO A DIVORCED WOMAN WITH 2 CHILDREN THIS WOULD BE COSTLY TO FIND OUT EXACTLY WHAT THE PROBLEM IS...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573939March 21, 2014
STEERING
WHILE DRIVING, I LOST THE STEERING AND ALL POWER. WITH WHAT FORWARD MOMENTUM THE CAR HAD AND MUSCLE, I WAS ABLE TO PULL OVER. ONCE I PUT THE CAR BACK IN PARK, I WAS ABLE TO RESTART IT AND IT RAN FINE. SINCE THAT TIME, THIS HAS HAPPENED ON THREE ADDITIONAL OCCASIONS AGAIN IN AUGUST 2013 AND MOST RECENTLY, IT HAPPENED TWICE WITHIN A 2 MINUTE TIME PERIOD THIS PAST WEEK. DURING THESE PAST 2 INCIDENCES, I CAN SAY FOR SURE THAT THE TRACTION LIGHT ALSO CAME ON. AFTER HAVING A DIAGNOSTIC DONE ON THE CAR IN BOTH AUGUST AND THIS WEEK, IT SHOWED "NO CODES". THE SERVICE DEALER CLAIMS TO BE STUCK AT THIS POINT AND DODGE IS OFFERING NO SOLUTIONS AND NOT ADMITTING THEY HAVE HEARD THIS COMPLAINT BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573694March 20, 2014
WHEELS, TIRES
UPON NOTICING MY TIRE WAS LOW, WE STARTED TO UNSCREW THE VALVE CAP AND THE STEM FELL APART & PART OF IT SHOT INTO MY HUSBAND'S SHOULDER. THE TIRE WENT IMMEDIATELY FLAT. THIS WAS ON MY FRONT TIRE. THE PIECE JUST DISINTEGRATES IN MY HAND. IF THIS WOULD HAVE HAPPENED WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573727March 20, 2014
ENGINE, SERVICE BRAKES, STEERING
WHEN DRIVING (USUALLY ACCELERATING) THE ENGINE WILL STOP RUNNING CAUSING DIFFICULT BREAKING AND STEERING. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND GETTING WORSE!!!!! THE STEERING WHEEL MUST BE TILTED UP BEFORE IT WILL RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573818March 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE STARTING THE IGNITION THE AIR BAG WARNING INDICATOR ILLUMINATED AS THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573379March 19, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND ATTEMPTING TO ACCELERATE, THE BRAKES ENGAGED AND RELEASED SEVERAL TIME BEFORE OPERATING NORMALLY. THE CONTACT INDICATED THAT THE ELECTRONIC STABILITY PROGRAM AND THE BRAKE ASSIST SYSTEM WARNING LIGHTS WERE ILLUMINATED DURING THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573451March 19, 2014
STEERING
WHENEVER IT RAINS, IN PORTLAND OREGON, THAT IS ALL THE TIME, THE POWER STEERING GOES OUT. YOU CAN HEAR THE BELT SLIPPING AND ALL THE ELECTRICAL WARNINGS GO ON. THIS IS AN ACCIDENT WAITING TO HAPPEN. DUE TO THE DANGERS OF THIS PROBLEM, WE WILL NOT DRIVE THIS VEHICLE WHEN IT IS OR HAS BEEN RAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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