Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10585663April 30, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED TWO MOMENTS LATER. THE MALFUNCTION ONLY OCCURRED AFTER REFUELING. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILAGE WAS 81,000. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584852April 29, 2014
POWER TRAIN
2013 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD A FEW DAYS AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER HEARD A NOISE COMING FROM THE TRANSMISSION, WHILE DRIVING IN ECONOMY MODE. ALSO, THE ENGINE WAS CHANGING INTO A FASTER GEAR WHILE TRYING TO DRIVE IN NORMAL GEAR. THE CONSUMER RETURNED THE VEHICLE TO THE DEALER ON 2 SEPARATE OCCASIONS. THE MECHANICS STATED THERE WAS NOTHING WRONG. THE VEHICLE CONTINUED TO ACT ABNORMAL, WITH THE GEARS CHANGING TO A FASTER GEAR, WHEN IT WASN'T INITIATED. WHEN THE CONSUMER LEFT THE DEALER AND TURNED ONTO A BUSY STREET, THE VAN APPEARED TO LEAVE DRIVING GEAR, WITH THE MOTOR RACING AND WOULD NOT MOVE UNTIL THE ENGINE WAS TURNED OFF AND BACK INTO DRIVE GEAR AGAIN. THE CONSUMER RETURNED TO THE REPAIR SHOP AGAIN, ONLY TO BE TOLD HIS WIFE DID NOT KNOW HOW TO DRIVE. THE CONSUMER STATED THE TRANSMISSION WOULD SLIP OUT OF GEAR, BUT NO ONE COULD DUPLICATE THE PROBLEM. ON 2 OCCASIONS, WHILE THE CRUISE CONTROL WAS SET, THE VEHICLE WENT TO PASSING GEAR FOR NO REASON. IT ALSO HAPPENED WHEN THE VEHICLE WAS NOT SET ON CRUISE CONTROL. A YEAR LATER, THE PROBLEMS CONTINUED. THE VEHICLE ACCELERATED ON ITS OWN, THE VEHICLE SLOWED DOWN TO 25 MPH, THE CONSUMER HAD TO PUSH THE ACCELERATOR TO THE FLOOR, BEFORE IT WOULD CHANGE SPEED USING THE PASSING GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585201April 28, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
ENGINE RUNS VERY ROUGH, IDLES LOW ALMOST DIES AT INTERSECTIONS. DOES NOT HAVE POWER WHEN GAS PEDAL IS PUSHED DOWN, LOOSES POWER WHILE DRIVING AS WELL. THESE VANS HAVE SOMETHING MAJORLY WRONG WITH THE ENGINES AND TRANSMISSIONS. DODGE NEEDS TO INVESTIGATE AND RECALL/REPAIR THESE VANS. THEY ARE HAZARDOUS. I CANNOT WAIT TO BE RID OF MINE BEFORE SOMETHING HAPPENS TO ME AND MY FOUR CHILDREN. DOESN'T SOUND LIKE I'M THE ONLY ONE WITH THE PROBLEMS EITHER. MAYBE DODGE/CHRYSLER IS GOING TO BE LIKE GM AND LET PEOPLE DIE BEFORE REPAIR A MINOR PART. VERY DISAPPOINTED IN THIS VEHICLE. IT WILL BE MY LAST DODGE PURCHASE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585066April 26, 2014
UNKNOWN OR OTHER
SMOKE COMING FROM DRIVER SIDE REAR BRAKE. PULLED OVER AND INSPECTED. COMING FROM BRAKE. REMOVED TIRE AND SAW THAT THE EMERGENCY BRAKE WAS A ACTIVATED DUE TO A SPRING HAD BROKE. I HAVE P SPRING WAS RUSTED. WE HAVE HAD SIMILAR HEATING PROBLRMS IN THE PAST WITH BOTH REAR WHEELS.I HAVE PICTURES OF SPRING AT THE TIME OF INSPECTION ON THE SIDE OF THE HIGHWAY WITH ALL MY CHILDREN IN THE VEHICLE. THIS HAS BEEN A REACURRING PROBLEM WITH WHEELS OVER HEATING. WE EVEN TOOK IT TO THE DEALERSHIP IN THE PAST AND THEY SAID ALL LOOKS NORMAL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584583April 24, 2014
EXTERIOR LIGHTING
HEADLIGHT SWITCH SHUT OFF LIGHTS WHILE DRIVING. NOW WILL LEAVE LIGHTS ON WHILE IN THE OFF POSITION AND THEY WILL TURN OFF BUT SOUND WILL BEEP AS IF THEY ARE ON. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE RECALLED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584726April 24, 2014
STRUCTURE:BODY, AIR BAGS
I WAS DRIVING MY 2006 DODGE GRAND CARAVAN SE ON THE NIGHT OF I02/11/2014 WHEN A WRONG-WAY DRIVER HIT ME (HEAD ON COLLISION). SHE TURNED RIGHT TO GET GASOLINE (NOTE: NOT TO AVOID US, DID NOT KNOW SHE WAS GOING WRONG WAY UNTIL WE HIT HER), AND WE HIT HER SIDE DOOR, TIRE AREA, AND THE VEHICLE BOUNCED BACKWARDS. I HAD TO PUSH OFF THE STEERING WHEEL TO PREVENT MY HEAD FROM GOING THRU THE WINDSHIELD, MY FATHER WHO WAS THE PASSENGER, HIT HIS ARM OFF THE DASHBOARD. THE AIR BAGS DID NOT DEPLOY, WHICH WAS THE ISSUE. THE MANUFACTURER WAS CONTACTED, THEY LOOKED AT THE CAR AND SAID NOTHING IS WRONG WITH IT AND THAT THE CAR WOULD HAVE TO BE CRUSHED FOR THE AIR BAGS TO DEPLOY, THE AIR BAGS HAVE BEEN RECALLED BEFORE, WHICH IS A CONCERN TO ME. WHEN LOOKING AT THE VEHICLE DASH BOARD, IT DOES NOT APPEAR THAT THERE IS EVEN A PASSENGER AIR BAG IN PLACE. MY BUMPER HAD DAMAGE, A LONG WITH MY HEAD LIGHT, ALONG WITH MY HOOD. I WAS TRAVELING ABOUT 40MPH IN A 45MPH ZONE, AS WE WERE SLOWING DOWN AT A RED LIGHT AND WHEN IT TURNED GREEN AGAIN I CONTINUED ON. WE HAD INJURIES OF OUR NECK AND BACK AS WELL AS THE DRIVERS LEFT FOOT, MY WRIST HURT FROM TIME TO TIME AND STILL SOMEWHAT DOES, FROM PUSHING OFF THE WHEEL.UPDATED 06/03/14 *BF UPDATED 06/06/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10584743April 24, 2014
ELECTRICAL SYSTEM
PURCHASED USED MINIVAN TOOK IT TO GET REGISTERED AND FOUND OUT THE MILEAGE HAS BEEN TAMPERED WITH AND ITS NOT ACCURATE. SELLER SAID IT HAD 90000 MILES ODOMETER READ A LITTLE OVER 90000 BUT MVD SAID IT WAS NOT ACCURATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584365April 23, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS BEING TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584411April 23, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE IGNITION SHUTS OFF WHEN IN USE WHILE DRIVING CAUSING DANGEROUS SITUATIONS ESPECIALLY WHILE IN INTERSECTIONS, HAVE HAD NEAR MISS SITUATIONS DUE TO THIS PROBLEM, CHRYSLER SAYS MY VEHICLE IS NOT INCLUDED IN THEIR REALLY, MINE WAS MADE THREE MONTHS PRIOR TO THEIR RECALL OF IGNITION SWITCHES THAT WERE RECALLED FOR 2009 MODEL DODGE GRAND CARAVAN'S, THEY DO NOT WANT TO REPLACE MY VEHICLES IGNITION SWITCH WHICH IS DOING THE SAME THING THAT GM CARS AND RECALLED CARAVAN'S ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584444April 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584116April 22, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS ARE NOT WORKING. UNABLE TO LOCK OR UNLOCK DOORS WITH EITHER KEY REMOTE OR BUTTON LOCATED ON THE DOOR. THIS IS A CONCERN BECAUSE THE LOCKS DO NOT ENGAGE WHEN VEHICLE IS IN MODE OF TRAVEL. THIS FIRST STARTED IN AUGUST OF 2012 WITH THE PASSENGER SLIDING DOOR AND NOW BOTH SLIDING DOOR LOCKS ARE INOPERABLE AS WELL AS THE TRUNK HATCH. HAVE TRIED CHANGING FUSES WITHOUT SUCCESS. I RESEARCHED INFORMATION ONLINE AND FOUND A SITE THAT INDICATED THAT A BCM SOFTWARE UPDATE COULD FIX THE PROBLEM BUT DEALERSHIPS CHARGE FOR THE UPDATE. SHOULD THERE BE A FEE INVOLVED WHEN THIS MECHANISM IS SECONDARY TO A SOFTWARE ISSUE THAT CREATES A SAFETY HAZARD? BECAUSE SAFETY ISSUES ARE AT HAND SHOULD THIS BE LISTED AS SAFETY RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583972April 21, 2014
STRUCTURE:BODY, SUSPENSION
THE DRIVERS SIDE STRUT TOWER STARTING SHOWING SIGNS OF RUST. INSTALLED THE STRUT TOWER REPAIR KIT. NOW, THE DRIVERS SIDE STRUT TOWER IS COMPLETELY RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584020April 21, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES INTERFERED WITH ONE ANOTHER WHILE USED AND WERE ALSO BENDING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT REPLACED THE BLADES WITH SHORTER BLADES HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584023April 21, 2014
SERVICE BRAKES, STEERING
THE VEHICLE DISPLAYS STEERING ESP BAS BRAKE ABS AND THE ESP SYMBOL WILL ILLUMINATE. A 2008 DODGE GRAND CARAVAN WHILE DRIVING 10 MPH, THE ESP AND TRACTION CONTROL WARNING LAMP WAS ILLUMINATED. THAT IMMEDIATELY AFTER THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WANTED TO CHARGE FOR DIAGNOSTICS AND REPLACE STEERING SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE IS 129,700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584075April 21, 2014
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON APRIL 18, 2014, CONSUMER MADE AN APPOINTMENT AT LITHIA DODGE IN KENNEWICK WASHINGTON WITH THE SOLE PURPOSE TO CHECK TO SEE IF THE AIR BAG WARNING LIGHT ON THEIR 2005 DODGE GRAND CARAVAN BEING ON CONSTANTLY WAS COVERED UNDER THE NHTSA RECALL 10V008000 "FRONT AIRBAG CRASH SENSOR FAILURE". WHEN CONSUMER ARRIVED FOR THE APPOINTMENT ON APRIL 21, 2014, THE DEALERSHIP INDICATED WITHOUT LOOKING AT THE VEHICLE OR CHECKING THE VIN THAT THE VAN MAY OR MAY NOT BE COVERED UNDER THE RECALL. THEY JUST DIDN'T KNOW. THEY COULD DO A DIAGNOSTIC ON THE VEHICLE, THOUGH: IF THE VEHICLE WAS COVERED UNDER RECALL, THE VISIT WOULD BE FREE. IF THE VEHICLE WASN'T UNDER RECALL, THEY WOULD CHARGE A $125 "DIAGNOSTIC FEE" TO TELL THE CONSUMER THAT IT WASN'T UNDER RECALL. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583732April 20, 2014
ELECTRICAL SYSTEM
BOTH ORIGINAL KEYS AND SPARES CAN BE REMOVED WHILE THE ENGINE IS RUNNING AND IN ANY GEAR. THE VAN ALSO HAS A FAILURE TO START THAT RESEMBLES A DEAD BATTERY. I REPLACED THE BATTERY AND THE PROBLEM STILL EXISTS AND IS COMPLETELY RELATED TO THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583766April 20, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
NO ACCELERATION WHEN GAS PEDAL PUSHED, RPMS RACED BUT NOT ABLE TO PROCEED. WARNING LIGHT INDICATING ELECTRONIC THROTTLE PROBLEM. PULLED OFF THE HIGHWAY, TURNED OFF THE IGNITION, SAT FOR 5 MINUTES. RESTARTED THE VEHICLE AND DROVE IMMEDIATELY TO THE DEALERSHIP. TOLD THEM TO CALL ME WHEN IT WAS CORRECTED. FORTUNATELY, I HAD PURCHASED THE EXTENDED WARRANTY ON THIS MINIVAN DUE TO HAVING HUGE TRANSMISSION PROBLEMS WITH A 2002 HONDA ODYSSEY. THE SERVICE MANAGER SAID THE TECHNICIAN WHO TORE THE ELECTRONIC THROTTLE APART FOUND FIBER IN IT. THE RADIO WAS ALSO NOT WORKING BUT THEY SAID THAT THERE WAS A WIRE THAT CAME LOOSE. RADIO NOW WORKING AS WELL AS THE ELECTRONIC THROTTLE. NO CHARGE BECAUSE I PURCHASED THE EXTENDED WARRANTY. UPON READING OTHER ELECTRONIC THROTTLE PROBLEMS AT THIS SITE I FELT COMPELLED TO JOT DOWN MY EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583449April 18, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON OCCASION THE VEHICLE WILL SET OF A SIGNAL ALARM AND DISPLAY ESP BAS BRAKE ABS AND THE ESP SYMBOL WILL ILLUMINATE - ALSO THE PANEL LIGHTS WILL FLICKER. I WILL ALSO FEEL A VERY SLIGHT HESITATION ON MY FORWARD MOTION. IT DOES NOT ALWAYS HAPPEN - BUT ALWAYS WHILE VEHICLE WAS JUST STARTING TO HEAT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583399April 17, 2014
ENGINE
ON AT LEAST 3 OCCASIONS AROUND 2011, I WENT OVER SMALL BUMPS GOING INTO PARKING LOTS AND A DRIVEWAY AND THE ENGINE STOPPED. IT WAS REPORTED TO CHRYSLER THEN AND A DEALER LOOKED AT IT. SINCE THEY COULD NOT DUPLICATE THE PROBLEM, NOTHING WAS DONE EXCEPT SOMEONE TOLD ME TO REMOVE THE EXTRA KEYS FROM MY KEYCHAIN. IT SEEMED TO FIX THE ISSUE. IN THE PAST MONTH, THE ENGINE HAS NOT BEEN STAYING ON WHEN I START THE ENGINE. I HAVE TO TRY IT A SECOND TO TIME AND IT STAYS ON (NOT ALL THE TIME BUT SOMETIMES). THEN TODAY, I WENT OVER A BUMP GOING INTO A PARKING LOT AND THE SAME THING HAPPENED- THE ENGINE STOPPED. I CALLED CHRYSLER TO REPORT THE PROBLEM AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583009April 16, 2014
ENGINE
WITH 4000 MILES SINCE LAST OIL CHANGE, THE OIL LIGHT CAME ON WHILE DRIVING DOWN THE ROAD. PUT 2 QUARTS OF 5W20 OIL IN THE ENGINE AND IT WAS STILL BELOW THE ADD LINE ON THE DIPSTICK. DEALER STATED THAT THEY DON'T KNOW WHAT IS CAUSING IT AND THEY WOULD CHARGE ME $50 JUST TO SEE WHAT IS WRONG AND TO SEE IF THE WARRANTY COVERS IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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