Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10588844May 16, 2014
SERVICE BRAKES
WHEN BRAKES ARE APPLIED, IT SOUNDS AS IF METAL IS RUBBING AGAINST METAL. BRAKE PADS ARE BRAND NEW AND ROTORS ARE IN EXCELLENT CONDITION. HAVE HAD THE VEHICLE LOOKED AT AND HAVE ALSO TALKED TO OTHERS TO FIND OUT THE CALIPERS ARE BAD AND THIS IS A COMMON PROBLEM. EVEN WHEN REPLACED, THE SAME THING BEGINS TO HAPPEN SHORTLY AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588516May 15, 2014
STEERING, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT LOW SPEEDS THE VEHICLE LOSES POWER AND SHUTS OFF RESULING IN LOSS OF POWER STEERING MAKING MANUEVERING AND CONTROLLING VEHICLE DIFFICULT. MECHANICS UNABLE TO DIAGNOSE PROBLEM. HAVE DRIVEN AND EXPERIENCED PROBLEM BUT HAVE NO SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588615May 15, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS AS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 12,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588708May 15, 2014
SERVICE BRAKES
REAR BRAKES ARE NOT RELEASING COMPLETELY CAUSING THE BRAKES, ROTOR, BEARING, AND WHEEL TO BECOME SUPER-HEATED. DRIVER'S SIDE IS THE MOST SIGNIFICANT ISSUE. THE BRAKES MAKE A SCREECHING SOUND, SMOKE AND SMELL OF BURNT RUBBER COME FROM WHEELS. IF WATER IS POURED ON THE WHEELS, IT VAPORIZES IMMEDIATELY. IT DOES NOT DO THIS WITH EVERY TRIP, BUT IS BECOMING MORE FREQUENT. DRIVER'S REAR CALIPER HAS BEEN REPLACED TWICE AND BRAKE LINE ONCE WITH NO IMPROVEMENT. BRAKES ON DRIVER'S SIDE ONLY LAST 11,000 MILES. HAVE CONTACTED LOCAL DEALER, BUT DOESN'T ACKNOWLEDGE THAT THEY'VE HEARD OF THIS ISSUE BEFORE. I SEE MANY EXAMPLES SEARCHING THIS SITE AND OTHER SITES. THIS IS A MAJOR SAFETY ISSUE. VEHICLE NOW HAS 71,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10589008May 13, 2014
EQUIPMENT:ELECTRICAL
CPCS: I1440342A. CAR CHARGER. CONSUMER STATED SHE HAD THE CHARGER PLUGGED INTO THE OUTLET IN HER 2012 DODGE GRAND CARAVAN, AN IT STARTED SMOKING WITH NO DEVICE PLUGGED INTO IT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588154May 13, 2014
STRUCTURE:BODY, ENGINE
PASSENGER SIDE REAR SLIDING DOOR LOCKS AND WILL NOT UNLOCK WITH KEY FOB OR UNLOCK BUTTON ON BOTH FRONT DOORS. IT ALSO WILL NOT OPEN WITH A PULL ON THE INSIDE DOOR HANDLE. YOU HAVE TO MANUALLY UNLOCK IT ON THAT DOOR BEFORE IT WILL OPEN. I THINK THIS WOULD CAUSE A ISSUE IF I EVER NEED TO GET MY KIDS OUT IN A HURRY! ALSO THIS VAN HAS 30000 MILES ON IT AND IT USES APPROXIMATELY 1-1/2 QUART OF OIL EVERY 1000 MILES. ITS NOT SHOWING ANY SIGHS OF LEAKING ANYWHERE IN THE ENGINE OR UNDER THE VAN AND NOT LEAVING ANY PUDDLES ANYWHERE. I ASKED THE DODGE DEALERSHIP AND THEY SAID THIS WAS NORMAL FOR A DODGE VEHICLE.... IN MY EYES THAT SHOULD NOT BE USING THAT MUCH OIL. I AM USING WHAT IS REQUIRED 10W20 SAE ACCORDING TO ME OWNERS MANUAL. I HAVE REPLACED THE PCV VALVE AND STILL CONTINUING TO LOOSE OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587783May 12, 2014
WHEELS
HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BOTH REAR WHEEL BEARINGS NEED TO BE REPLACED. I HAVE NEVER HAD TO REPLACE WHEEL BEARING ON A CAR MUCH LESS AFTER ONLY 43,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587662May 11, 2014
ENGINE AND ENGINE COOLING
REAR AC EVAPORATOR LEAKING.. I HEARD THERE WAS A RECALL ON THIS, ESTIMATED COST TO REPLACE IS BETWEEN 850-1000, CAN YOU GIVE ME ANY INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587549May 10, 2014
AIR BAGS
AIR BAGS LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587185May 8, 2014
EXTERIOR LIGHTING
THIS IS THE SECOND TIME I HAVE GONE OUT TO MY CAR ONLY TO FIND THAT THE INTERIOR CABIN LIGHTS ARE ON. THE VAN WAS IN MY GARAGE AT THE TIME SO I KNOW NO ONE COULD HAVE ENTERED THE VEHICLE. I SEE THAT DODGE HAD A RECALL FOR THERE DURANGO, BUT NOT THERE VAN IN THE YEAR 2005. I PURCHASED THE VAN FROM COON RAPIDS DODGE IN MPLS. MN. ABOUT 3 YEARS AGO. I SEE BY THE DODGE RECALL ON THE DURANGO THIS COULD CAUSE A FIRE. WAS THERE A RECALL ON THIS VAN FOR THIS CONDITION, AND SHOULD IT HAVE BEEN TAKEN CARE OF BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587121May 7, 2014
SEAT BELTS, AIR BAGS
MY HUSBAND WAS DRIVING OUR FAMILY HOME AND SOME ONE LOST CONTROL OF THEIR VEHICLE AND OUR CARAVAN HIT THEM HEAD ON. THE WHOLE FRONT OF VAN WAS AFFECTED AND IT WAS DEEMED A TOTAL LOSS. NONE OF AIRBAGS DEPLOYED AND THE PASSENGER REAR BUCKET SEAT BELT FAILED AND MY 5 YEAR-OLD'S CARSEAT FLEW INTO THE PASSENGER SEAT AND CONSOLE. HIS NECK AND LEG WERE INJURED AND HE WAS TAKEN TO LOCAL ER BY AMBULANCE. I WAS THE PASSENGER AND MY NECK HAS BEEN SEVERELY INJURED. I FEEL IF THE AIRBAGS DEPLOYED MY NECK MAY NOT BE AS BAD. I WAS HORRIFIED WHEN I SAW MY SONS CARSEAT NOT IN THE SEAT. THIS VAN OBVIOUSLY HAS SAFETY ISSUES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10586812May 6, 2014
VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS AND WINDSHIELD WIPERS WOULD SUDDENLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586824May 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE REMOVED THE KEY FROM THE IGNITION BUT THE ENGINE CONTINUED RUNNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,500. UPDATED 6/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585910May 5, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO A DEFECT WITH THE TIRE PRESSURE MONITORING AND REGULATING SYSTEM. *SMD THE CONSUMER STATED THERE WAS A LIKELY POTENTIAL FOR THE SENSORS/VALVE TO BREAK/CORRODE DUE TO COMPOSITION AND CORROSION OF METAL MATERIALS. THE PROBLEM COULD CAUSE RAPID DECOMPRESSION OF AIR, AND IT COULD CAUSE A POTENTIALLY DEADLY ACCIDENT. THE CONSUMER WOULD LIKE TO SEE SOMETHING DONE, ABOUT THIS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586666May 5, 2014
SERVICE BRAKES, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WIFE WAS DRIVING AROUND 40 MPH WHEN TRACTION CONTROL LIGHT CAME ON AND SHE LOST POWER STEERING AND BRAKES. SHE WAS FINALLY ABLE TO STOP IN THE MIDDLE OF THE INTERSECTION, LUCKILY THERE WAS NO CAR COMING. SHE THEN TURNED THE VAN OFF AND RESTARTED AND EVERYTHING WAS FINE. SHE SAID SHE IS NEVER DRIVING IT AGAIN BECAUSE IT IS UNSAFE. LAST YEAR WE HAD THE TIPM REPLACED AFTER THE SEEMINGLY COMMON PROBLEM OF HORN HONKING, WINDSHIELD WIPERS GOING AND SOLVENT SPRAYING RANDOMLY SEVERAL TIMES. NOT SURE HOW CHRYSLER CAN GET AWAY WITH HAVING ALL OF THESE LIFE ENDANGERING ISSUES WITHOUT HAVING RECALLS AND FIXING THEM. BUT WHAT I DO KNOW IS WE WILL NEVER BUY A CHRYSLER PRODUCT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586707May 5, 2014
STRUCTURE:BODY:DOOR
IT SHAKES RATTLES , RIDES LIKE FREIGHT TRUCK NOT SMOOTH RIDING AT ALL AIR COMES AROUND ALL DOORS DUST ALSO , DOORS RATTLE LIKE THEY WERE NOT SHUT PROPERLY THE VAN WHISTLES AT VARIOUS TIMES SOUNDS LIKE COMING FROM MOTOR OR FRONT OF VAN UNDER HOOD SOMEWHERE MIDDLE SEATS DO NOT FOLD DOWN INTO THE COMPARTMENT AS SHOWS TO BE STOW A WAY SEATS IT REAL SHAKES BOUNCES LIKE NO SHOCKS ON IT NOT SMOOTH RIDING LIKE THE DEMO VANS I TEST DROVE AND IS REALLY LOAD ON INSIDE FROM OUT SIDE VAN FROM OTHER NOISES AND WIND I HAVE HAD IT INTO THE DEALER 2 TIMES FOR THIS I HAD LESS THAN 10,000 MILES FIRST TIME AND IT RODE AS IF THE VAN WAS 200,000 MILES AND OVER 10 YEARS OLD THEY STATED THEY FIXED IT BUT IT WAS NOT. IT HAS BEEN THIS WAY SINCE THE DAY WE BOUGHT IT DEALER SAYS IT GETS BETTER AFTER 2 OR 3 THOUSAND MILES OR FIRST OIL CHANGE BUT IT HAS NOT NOW IT HAS THE WHISTLE THING GOING ON BOUGHT THE VAN MAY 22 2012 PAID ALMOST $30,000. FOR IT EXPECT FOR THIS KIND OF MONEY IT WOULD RIDE SMOOTHER LIKE THE DEMOS I TEST DROVE I AM VERY DISAPPOINTED IN IT . A FRIEND ASKED ABOUT BUYING A NEW ONE LIKE MINE (SHE HAS HANDICAP CHILD) I TOLD HER TO BUY KIA INSTEAD IT WOULD RIDE BETTER . IT WOULD BE BETTER IF DEALERSHIP HAD NOT LIED ALSO THEY WERE SUPPOSE TO REFUND THE $900. EXCISE TAX IF I BOUGHT IT THAT DAY AND STILL HAD TO WAIT OVER A WEEK FOR THE DELIVERY TO DEALER BEFORE I GOT MY VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586309May 3, 2014
SERVICE BRAKES
WHILE DRIVING ON A PUBLIC ROAD AT 35-40 MPH THE VEHICLE BEGAN TO SLOW DOWN. IT GOT PROGRESSIVELY SLOWER ON A LEVEL ROAD EVEN AS THE ACCELERATOR WAS APPLIED. AT THIS POINT I NOTICED THAT THE BRAKE PEDAL TRAVEL WAS CONSIDERABLY LESS THAN NORMAL AND THE PEDAL FELT VERY HARD. THE PROBLEM GOT PROGRESSIVELY WORSE AND CAR WAS BARELY ABLE TO LIMP HOME. IT FELT LIKE I WAS DRIVING IN DEEP SAND. I COULD NOT GO FAST ENOUGH FOR THE TRANSMISSION TO SHIFT FROM LOW GEAR. THERE WERE NO WARNING LIGHTS LIT ON THE DASH PANEL. AFTER SITTING OVERNIGHT, IT APPEARED THAT THE CAR HAD RETURNED TO NORMAL AND I WAS ABLE TO DRIVE THE CAR TO THE DEALERSHIP. ON FIRST INSPECTION THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM. I ENCOURAGED THEM TO CALL THE FACTORY FOR POSSIBLE ENGINEERING BULLETINS. AFTER THREE DAYS IN THE SHOP I WAS INFORMED THAT THE FACTORY HAD DETERMINED THAT THE PROBLEM WAS RELATED TO A FAULTY BRAKE BOOSTER WITH THE COST OF REPAIR ESTIMATED AT $800. I HAD PREVIOUSLY EXPERIENCED THIS PROBLEM ABOUT 6-8 MONTHS PREVIOUSLY, WHICH HAD TOTALLY DISABLED THE VEHICLE AND IT HAD TO BE FLATBED TOWED TO THE DEALERSHIP. AT THAT TIME THERE WAS NO DEALER RESOLUTION SINCE, AFTER SITTING OVERNIGHT, THEY COULDN'T GET THE VEHICLE TO REPEAT THE SITUATION DURING TEST DRIVES. I FEEL THAT IF THIS HAD HAPPENED ON OUR LOCAL INTERSTATE AT HIGHWAY SPEEDS IT COULD HAVE RESULTED IN A MORE SERIOUS SITUATION, PARTICULARLY IF THE BRAKES HAD BOUND UP TIGHTLY, AND IT MAY BE A SAFETY-RELATED ISSUE WITH THIS PARTICULAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586328May 3, 2014
VISIBILITY:GLASS, SIDE/REAR
MY VEHICLE WAS PARKED IN MY DRIVEWAY ABOUT 50 FEET AWAY FROM THE ROAD AT APPRX 11:00 AM 5/3/2014 WHEN ME AND MY HUSBAND HEARD A POP LOOKED OUTSIDE TO SEE THAT MY REAR WINDSHIELD EXPLODED. MY SIDE VENTS WHERE BOTH OPEN ON THE VEHICLE AND IT WAS NOT DRIVEN SINCE 5/2/2014 AT 12:30 PM. THEN WAS PARKED FROM THERE ON. POLICE CAME BY AND SAW NO FOUL PLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585874May 1, 2014
ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN DID NOT START. THIS HAS BEEN AN INTERMITTENT PROBLEM. IT HAS BEEN HAPPENING FOR APPROXIMATELY 1 YEAR. TURN THE KEY AND ALL OF THE ACCESSORIES WORK BUT STARTER CLICKS BUT WILL NOT TURN THE MOTOR OVER. TOOK VEHICLE TO THE DEALER ON 4/30/2014 AND WAS TOLD THE STARTER WAS BAD AND WAS REPLACED. DROVE THE VEHICLE TO SCHOOL THAT DAY TO PICK UP CHILD AND VEHICLE DID NOT START. AFTER SEVERAL TRIES IT STARTED. DROVE TO WORK LATER IN THE DAY, SHUT THE VEHICLE DOWN AND TRIED TO RESTART IT AND IT WOULD NOT START. BATTERY HAS BEEN TESTED AND IS GOOD. ALL SIGNS POINT TO A FAULTY WIN. AFTER READING RECALLS ABOUT WIN WIRELESS INTERFACE NODE MODULES, I, LIKE SEVERAL OTHER PEOPLE, HAVE FOUND THAT MY VEHICLE DOES NOT FALL UNDER THIS RECALL, MISSING IT BY 3 MONTHS. VEHICLE HAS BEEN BROUGHT BACK TO THE DEALER TO TRY TO GET THE VEHICLE TO DUPLICATE THE PROBLEM. CONTACTED CHRYSLER/DODGE'S 1 800 NUMBER AND WAS TOLD THE COMPLAINT WAS GOING TO BE ESCALATED TO THE NEXT LEVEL BECAUSE I HAVE CALLED THEM BEFORE ABOUT THIS ISSUE. I NOW FEAR THAT IT WILL SHUT DOWN WHEN I'M TRAVELING OR WILL NOT START WHEN I NEED IT TO AND BE LEFT STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585648April 30, 2014
WHEELS
TL- THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VALVE STEM BROKE CAUSING AN INSTANT FLAT TIRE. THE FAILURE OCCURRED ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 76,000. ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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