Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10732066July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, BURNING FUMES EMITTED INSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10732072July 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732097July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE CONTACT WAS ABLE TO GET THE KEY OUT THE VEHICLE AFTER NUMEROUS ATTEMPTS OF TURNING THE KEY INTO THE ON POSITION AND BACK OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732147July 6, 2015
ELECTRICAL SYSTEM
UPON STARTING VEHICLE THE FOBIK MAY NOT FULLY SEATED IN "ON" POSITION. IF NOT FULLY SEATED, THE FOBIK COULD INADVERTENTLY MOVE TO "ACCESSORY" MODE. THIS COULD UNINTENDED SHUT OFF THE ENGINE AND PASSIVE RESTRAINT SYSTEM, INCLUDING AIRBAG SHUT OFF. THIS COULD INCREASE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS AND INCREASE RISK OF OCCUPANT INJURY. ALSO, THE WIRELESS IGNITION NODE MODULE MAY HAVE UNINTENTIONAL MOVEMENT OF FOBIK. TWO NEW FOBIK'S ARE A PART OF RECALL PROCEDURE AND WILL HAVE TO BE REPLACED. RECALL IS A PART OF CHRYSLER NOTIFICATION CODES: L25, R03. UPDATED 10/07/15*LJ UPDATED 3/28/2016*JS UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732198July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE WHEN INSERTED IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. TWO DEALERS WERE CONTACTED WHERE THE RECALL PART WAS NOT AVAILABLE AS A RESULT THE VEHICLE WAS PLACED ON AWAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732201July 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THAT THE DEALER RECEIVED ONE PART PER WEEK. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732214July 6, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TROUBLE STARTING VEHICLE, DRAINING BATTERY, FUEL PUMP CONTINUOUSLY RUNNING AFTER VEHICLE IS SHUT OFF AND KEY IS REMOVED FROM IGNITION. I HAVE LOOKED UP COMPLAINTS ONLINE AND HUNDREDS OF OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR FAULTY TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732230July 6, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732256July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732262July 6, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732310July 6, 2015
ELECTRICAL SYSTEM
RECALL R03 / NHTSA 14V-373 CALLED GOLLING DEALERSHIP,BLOOMFIELD HILLS, MICHIGAN ON 6/9/15 TO SEE IF THEY HAD PARTS ON HAND TO FIX RECALL NOTIFICATION. THEY SAID YES, SO SCHEDULED EARLIEST APPOINTMENT OPENING ON 6/16/15. ON 6/16/15 AT THE DEALER THEY SAID THEY DID NOT HAVE THE PARTS, NEEDED TO ORDER, WOULD HAVE IN A COUPLE DAYS AND THEY WOULD CALL ME. NO CALL FOR A WEEK THEN RECEIVED A CALL SAYING THEY RAN OUT OF PARTS AND NEEDED TO REORDER. IT IS NOW 7/7/15. 4 WEEKS SINCE FIRST CONTACT WITH DEALER AND THE CAR IS STILL NOT FIXED. THE DEALER NOW STATES THEY ARE USING UP PARTS ON A FIRST COME BASIS. I DO NOT BELIEVE THIS DEALER IS BEING TRUTHFUL AND AM FILING A COMPLAINT AGAINST THEM. ANY ADD YOU CAN OFFER TO HELP GET THE CAR FIXED WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731935July 4, 2015
ELECTRICAL SYSTEM
DROVE TO NEARBY TOWN AND MADE SEVERAL STOPS FOR SHOPPING, BUT KEPT THE CAR RUNNING FOR THE AC AS PEOPLE WERE INSIDE THE VEHICLE THAT INCLUDED MY DISABLED VETERAN HUSBAND AND HIS AID. AT THE LAST STOP, THE ENGINE WAS TURNED OFF AND THE CAR WAS PARKED ABOUT AN HOUR. RETURNED AND THE ENGINE WOULD NOT START. ALL WARNING LIGHTS WERE ON AND THE INSIDE LIGHTS WERE WORKING. NO SOUND FROM THE ENGINE LIKE A DEAD BATTERY OR BAD STARTER. CALLED AND A SEARS EMPLOYEE CAME WITH A BOOSTER BOX. BOX REPORTED BATTERY WAS PUTTING OUT 12.7 VOLTS. HE TRIED JUMP STARTING WITH BATTERY CABLES. NO SOUND FROM ENGINE. CALLED TWO INSURANCE COMPANIES THAT WERE TRYING TO ARRANGE TRANSPORT AND AN HOURS LATER TRIED THE KEY ONE MORE TIME AND IT STARTED. DROVE HOME WITHOUT STOPPING. ONCE I GOT HOME AND TURNED OFF THE ENGINE I TRIED TO START IT AGAIN AND IT WOULD NOT START. APPEARED THE PROBLEM DID NOT SOLVE ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731659July 2, 2015
UNKNOWN OR OTHER
IN REGARDS TO RECALL R03-CHRYSLER HAS KNOWN ABOUT THIS RECALL FOR AT LEAST 1 YEAR, WE FINALLY RECEIVE THE OFFICIAL RECALL NOTICE IN MAY 2015 TO GET THIS ISSUE, WHICH IS A HUGE SAFETY ISSUE FIXED. I CONTACT ATLANTIC CHRYSLER JEEF IN PLEASANTVILLE NJ AND THEY ADVISE ME THEY CAN NOT MAKE AN APPOINTMENT THEY ARE KEEPING A LIST AND WHEN PARTS COME IN THEY SCHEDULE THE APPOINTMENT FOR THE REPAIR. THE DEALER CURRRELY HAS 215 PEOPLE ON THIS "LIST" AND HAVE ONLY BEEN ABLE TO FIX 9 VEHICLES OUT OF THE 215. I ASKED THEM IF THEY PROVIDE LOANER VEHICLES UNTIL THE PART COMES IN, THEY TOLD ME NO. I CONTACTED FCA GROUP RECALL ASSISTANCE CENTER AND THEY ADVISED ME THAT CHRYSLER IS EXTREMELY BEHIND ON MAKING THE PARTS AND SHIPPING THEM TO THE DEALERS. I REQUESTED THAT CHRYLER GIVES ME A LOANER SINCE I DONT HAVE ANOTHER VEHICLE TO DRIVE UNTIL THIS SAFETY ISSUE IS CORRECTED, BEINGS I TRANSPORT MY CHILDREN IN THIS VEHICLE, THEY ADVISED ME THEY CAN NOT DO THAT. SHE THAN CONTACTED ATLANTIC CHRYLSER IN PLEASANTVLLE NJ TO CONFIRM THEY ARE BEHIND AND SHE HAD THEM ADD ME TO THE 'LIST"!!! THIS IS A REAL SAFETY CONCERN AND CHRYSLER HAS HAD OVER A YEAR TO MAKE AND SHIP THE REPLACEMENT PARTS, THIS WAITING AND NOT PROVIDING US WITH LOANERS IS JUST NOT SAFE AND NOT FAIR TO ALL VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731664July 2, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE'S RPM READING LEVEL INCREASED AND THE VEHICLE BEGAN TO SLOW DOWN WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731788July 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS INCLUDED IN THE RECALL AS OF JUNE 11, 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731839July 2, 2015
WHEELS
TIRE PRESSURE LIGHT STARTED FLASHING AND THEN WENT SOLID WHILE DRIVING 70 MPH. I PULLED OVER TO CHECK MY TIRES. WHEN I STARTED TO UNSCREW THE CAP ON ONE OF THE TIRES, THE VALVE STEM BROKE AND THE TIRE WENT FLAT. I HAD JUST DRIVEN THROUGH A TUNNEL AND WAS HEADED TOWARDS ANOTHER. HAD THE STEM BROKE WHILE I WAS DRIVING, IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THERE ARE SO MANY COMPLAINTS ABOUT THIS ISSUE THAT I CAN'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. THERE WAS A RECALL ON THE SENSOR NOT READING THE CORRECT TIRE PRESSURE WHICH CAN LEAD TO OVER INFLATING AND A TIRE BLOWING OUT, BUT NOT ON THIS WHICH SEEMS TO BE AFFECTING A LOT OF PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731478July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731515July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE KEY FOBS WERE BECOMING UNDONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731538July 1, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED INTO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO REPAIR THE RECALL WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731541July 1, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN A NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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