Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10734359July 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734366July 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER PLACED THE CONTACT ON A WAITING LIST AND ADVISED THAT THE PARTS NEEDED WERE RECEIVED ONCE PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733999July 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR AND THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734005July 14, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL WHISTLING SOUND WHEN THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR BRAKE PADS AND ROTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE BRAKE PADS AND ROTORS WERE REPLACED SIX OTHER TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734000July 14, 2015
UNKNOWN OR OTHER
AC QUIT FUNCTIONING; AUTO REPAIR SHOP INFORMED ME THAT THE AC LINES RUN PARALLEL TO BRAKELINES, OFTEN RESULTING IN AC LINES THAT ARE COMPROMISED BY FRICTION. THE MECHANIC CONSIDERS THIS A "DESIGN FLAW" AND HAS SEEN IT IN NUMEROUS DODGE GRAND CARAVANS, BUT USUALLY OLDER MODELS AND/OR HIGHER MILEAGE THAN MINE. THE AC LINES ARE ALL PART OF A SINGULAR SYSTEM, SO THE PART NEEDS TO BE ORDERED FROM CHRYSLER (WHO IS BACKORDERED); I WAS INFORMED THAT IT IS AT LEAST A 2-DAY JOB TO INSTALL. ESTIMATED COST: $675.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734023July 14, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DURING TRAFFIC AT ROUGHLY 10PM, THE CHARGE INDICATOR LIGHT CAME ON. OUR VEHICLE ALL OF A SUDDEN STARTED LOSING POWER ON THE FREEWAY. BY THE TIME WE GOT TO THE NEXT EXIT, WE WERE LOSING POWER WITH STEERING, CAUSING US TO CRASH INTO A FIRE HYDRANT. WE WERE ABLE TO GUIDE IT INTO A PARKING SPOT BEFORE LOSING THE REST OF THE ELECTRICAL CAPABILITIES (WINDOWS, LIGHTS, ETC.). MY FAMILY WAS STUCK IN THAT DESOLATE ARE WITH NO WAY TO CHARGE OUR PHONE AND TWO SLEEPING YOUNG CHILDREN. AFTER GETTING IT TOWED, THE VEHICLE ENDED UP IN THE SHOP FOR A LITTLE UNDER 3 WEEKS FOR REPAIR TO THE COLLISION THAT HAD OCCURRED. THE ELECTRICAL CHECKED GOOD. THE NEXT DAY, THE CHARGING INDICATOR LIGHT AGAIN WENT ON AFTER BEING ON THE ROAD FOR ROUGHLY 18 MILES. THANK GOODNESS THIS TIME IT ALL HAPPENED IN THE DAY AND WE WERE STUCK IN A BETTER AREA. AFTER CHECKING GOOD AGAIN AT THE COLLISION CENTER, THE VEHICLE WAS TRANSFERRED TO THE DODGE DEALER FOR FURTHER DIAGNOSIS. THIS IS WHEN THEY FINALLY PINPOINTED IT WAS AN ALTERNATOR ISSUE. THANKFULLY THE VEHICLE IS STILL UNDER WARRANTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734051July 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN TO START THE VEHICLE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THAT THE VEHICLE WAS NUMBER FIFTEEN ON THE WAITING LIST. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734041July 14, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733623July 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733647July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733702July 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE REFUELING THE VEHICLE, THE FUEL STOPPED FLOWING THROUGH THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. MA 09/22 UPDATED 11/14/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733729July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT MENTIONED THAT THREE DEALERS WERE CONTACTED, BUT WERE UNABLE TO PROVIDE THE PART NEEDED TO REMEDY THE FAILURE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM,) BUT THE THREE DEALERS INDICATED THAT THEY WERE UNABLE TO SUPPLY THE PART FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733539July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. AFTER SEVERAL ATTEMPTS, THE IGNITION SWITCH FAILED TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE PART WAS ORDERED FOR THE VEHICLE, BUT THAT WAS OVER ONE MONTH AGO. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733559July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER INCLUDED THE CONTACT INTO THE WAITING LIST AND MENTIONED THAT THE MANUFACTURER ONLY SENT FIVE REPAIR KITS PER MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION WHEN ATTEMPTING TO REMOVE IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733581July 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733571July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO REMOVE THE KEY OUT OF THE IGNITION SWITCH WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. MA 09/22 UPDATED 11/14/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733499July 12, 2015
SERVICE BRAKES
THE REAR PASSENGER BRAKE SEIZED UP INTERMITTENTLY ON A TRIP. WOULD OCCASIONALLY FREE UP AFTER NOT USING BRAKES FOR A WHILE BUT THEN WOULD SEIZE UP AGAIN PRODUCING A LOT OF HEAT, A GRATING SOUND AND WEARING DOWN THAT PAD COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733390July 11, 2015
ENGINE
KEY WENT FROM ON POSITION TO ACCESSORY WHILE CAR WAS STOPPED AT RED LIGHT. WE WERE ABLE TO RESTART AND CONTINUE ON OUR WAY. THIS COULD HAVE EASILY CAUSED A CRASH IF THE CAR WERE STILL MOVING IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733193July 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733211July 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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