Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10730655June 26, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS ENTERING ON A BUSY INTERSTATE WHEN MY 2012 DODGE GRAND CARAVAN R/T GOT TO ABOUT 50+ MPH THE GAS PEDAL KEPT ACCELERATING AND WOULD NOT STOP THE RPM GAGE HIT 6 THE ONLY WAY I GOT IT TO STOP WAS TO PUT THE VEHICLE IN NEUTRAL AND PULL OF THE ROAD THE RMP'S KEPT GOING AS DID THE ENGINE I TURNED THE VAN OFF IN NEUTRAL AND PUT IT IN PARK. WHEN I STARTED THE VAN BACK UP IT INSTANTLY STARTED DOING THE SAME THING IN PARK. I TURNED THE VAN BACK OFF AND WAITED ABOUT 5 MINUTES AND WHEN I RESTARTED THE VAN IT SEEMED NORMAL. TOOK IT TO THE DEALERSHIP THAT DAY ON A SATURDAY THEY CALLED ME MONDAY AND SAID IT HAPPENED WITH THEIR TECHNICIANS DRIVING AND HE REMOVED THE FLOOR MAT THAT HAD BEEN IN THERE FOR 2 AND A HALF YEARS AND IT WAS FINE THEY TOLD ME THE FLOOR MAT GOT STUCK UNDER THE PEDAL! COMMON SENSE SAYS IT WOULD STOP THE PEDAL FROM BEING PUSHED DOWN NOT PULL THE PEDAL TO THE FLOOR. BUT WHAT DO I KNOW RIGHT!?!?!?! I AM JUST A FEMALE AND MOTHER TO 2 SMALL CHILDREN WHO WERE WITH ME WHEN IT HAPPENED. IT DID THIS AGAIN WITH MY HUSBAND DRIVING ON A 6 LANE ROAD WHEN HE PULLED OUT FROM A STOP. THIS TIME THE FLOOR MAT HAD NOT BEEN THERE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS MATTER BEFORE A RUN AWAY VEHICLE KILLS SOMEONE! THEY KEEP TELLING ME THEY HAVE NO IDEA WHAT THE PROBLEM IS CAUSED FROM BECAUSE NO CODES COME UP ON DIAGNOSTICS. HOWEVER IF YOU SEARCH THE ISSUE ONLINE IT POINTS TO THE TIPM AND THE FUEL PUMP NOT SHUTTING OFF. THE SAFETY ISSUE OF THIS IS PRETTY SEVERE IF YOU ASK ME. A VEHICLE THAT ACCELERATES ON ITS OWN IS PRETTY SERIOUS AND DANGEROUS NOT ONLY FOR MY FAMILY BUT TO THE GENERAL PUBLIC AS WELL! I DO NOT WANT TO JUST GET RID OF THE VEHICLE IT IS THE FIRST BRAND NEW VEHICLE MY FAMILY HAS OWNED AND EVEN PURCHASED THE EXTENDED WARRANTY WITH THE HOPES OF KEEPING THE VEHICLE FOR AT LEAST 6 YEARS AND NOW THIS IS NOT A SAFE FAMILY VEHICLE! PLEASE HELP WITH THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730687June 26, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH, UNKNOWN WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFT WOULD NOT MOVE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730439June 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION AND REMAINED IN THE OFF POSITION. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, THE KEY REMAINED IN THE ON POSITION AND FAILED TO SHIFT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730482June 25, 2015
ELECTRICAL SYSTEM
THE DATE AND MILEAGE ARE APPROXIMATE, BUT THIS HAS BEEN HAPPENING SINCE LAST FALL (2014). WHEN PLACING THE KEY IN THE ACC POSITION EVERYTHING WORKS. AFTER STARTING THE MOTOR, MANY TIMES THE WIPERS, RADIO, POWER WINDOWS AND INTERNAL FAN WILL NOT COME ON FOR AS LITTLE AS A FEW SECONDS OR AS LONG AS AN HOUR. IT DOES NOT TO ALWAYS HAPPEN, BUT VERY FREQUENTLY IT DOES. IT SOMETIMES SEEMS TO BE WEATHER RELATED... HEAT, COLD, RAINING OR SNOWING WHEN THIS HAPPENS. THE DANGER IS SHUTTING THE VEHICLE OFF ESPECIALLY ON A RAINY/SNOWY DAY, BEING AWAY FROM HOME AND THE WIPERS WILL NOT WORK WHEN RE-STARTING THE VEHICLE. I HAVE HAD THE FUSE AND COMPUTER UNITS CHANGED (TOTAL FUSE POWER BOX REPLACED NEW ABOUT 1-1/2 YEARS AGO WHICH I WAS TOLD WAS AN UPGRADED BETTER SEALED UNIT AND THE COMPUTER ATTACHED IN FRONT OF IT REPLACED WITH A USED ONE ABOUT 1 MONTH AGO) BUT THE PROBLEM STILL EXISTS. IT IS MY OPINION THIS IS A DANGEROUS SAFETY ISSUE SINCE IT CONCERNS THE WIPERS NOT ABLE TO WORK. I KNOW WHICH FUSE OPERATES THEM AND HAVE TRIED REPLACING IT, BUT THIS IS NOT THE PROBLEM. THE PROBLEM IS, IT WILL NOT CLICK ON UNTIL WHAT EVER IS CAUSING IT NOT TO DECIDES TO LET IT COME ON. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED BY DODGE AND NOT BE AN EXPENSE TO MYSELF OR ANY OTHER OWNER WHO HAS THIS PROBLEM. THANK YOU FOR HEARING MY GRIEVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730285June 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER THE INTERIM REPAIR LAST YEAR AND THE PART FOR THE FINAL REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730293June 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/27/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730309June 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727029June 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 7/30/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727036June 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730072June 24, 2015
ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE AND ISSUES AT DEALERSHIP. *SMD THE LOCAL DEALER INFORMED THE CONSUMER, THEY WERE NOT RESPONSIBLE FOR REPLACEMENT THE PART. RECALL # 14V373000*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726053June 24, 2015
ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE SEVEN MONTHS AGO. PRIOR TO RECEIVING THE RECALL LETTER, HE EXPERIENCED INTERMITTENT PROBLEMS AT LEAST EVERY MONTH WITH THE VEHICLE STALLING. THE CONSUMER FINALLY TRADED THE VEHICLE AFTER THE WAITING FOR THE PARTS, BECAME TOO FRUSTRATING. RECALL # 14V373000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727061June 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FOBIKS; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. THE DEALER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730151June 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 8/21/15*CN UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730253June 24, 2015
ELECTRICAL SYSTEM
DEALER PERFORMED RECALL "P25", REAR VENT WINDOW SWITCH DISCONNECTED. DEALER STILL DOES NOT HAVE STOCK TO REPLACE SWITCH. WAS TOLD ON 06/22/2015 I WAS NUMBER 41 OF 60 ON A WAITING LIST FOR THE SWITCH. WAS ALSO TOLD THE SWITCHES HAVE BEEN ON BACK ORDER FOR THE LAST 3 WEEKS SO THEY ARE NOT EVEN GETTING THE 3-5 SWITCHES A WEEK THEY HAD BEEN RECEIVING. MORE THAN 10 MONTHS AND STILL NO FIX PER RECALL 14V-234, RECALL INCOMPLETE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726746June 23, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE REVVED FROM 4 TO 5 RPMS. THE VEHICLE DECELERATED TO 40 MPH INDEPENDENTLY, THE AIR CONDITIONING FAILED, AND THE VEHICLE BECAME EXTREMELY HOT. THE CONTACT RESTARTED THE ENGINE, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726852June 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726855June 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 09/14/15*LJ UPDATED 10/26/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726861June 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726864June 23, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED THROUGH A FENCE AND LANDED IN A POND. AS A RESULT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE VEHICLE WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/02/15*LJ UPDATED 10/26/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10726897June 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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