Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10731574July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE KEY REMAINED IN THE ON POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731420July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. AFTER PARKING THE VEHICLE, THE KEY FOBIK COULD NOT BE IMMEDIATELY REMOVED AND THE ENGINE FAILED TO TURN OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V373000 WAS RECEIVED IN JUNE 2014. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731182June 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION SWITCH AND THE KEY FAILED TO TURN OVER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE WITH THE WIN MODULE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND REFERRED TO THE DEALER. THE DEALER INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE TO REMEDY THE REPAIR. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731204June 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE BECAME INCREASINGLY DIFFICULT TO TURN OFF DUE TO THE KEY BEING LODGE IN THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731243June 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. IN ADDITION, THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE IGNITION HAD TO BE TURNED TO THE OFF POSITION THEN BACK TO THE ON POSITION IN ORDER FOR THE ENGINE TO START. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731249June 30, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731290June 30, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 232,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731305June 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE STARTER WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731299June 30, 2015
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730895June 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730926June 29, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714850June 29, 2015
ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE DETENTS RECALL AND CONSUMER SEEKS REIMBURSEMENT FOR SAME PROBLEM. *SMD RECALL # 14V373000. *JB UPDATED 08/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731017June 29, 2015
UNKNOWN OR OTHER
I WENT ON A TRIP WITH 5 PEOPLE. MY GRAND CARAVAN HAS 4 BUCKET STYLE SEATS, 2 IN FRONT 2 IN THE MIDDLE. IN THE REAR OF MY VEHICLE WHICH HAS THE STOW AND GO SEATING OPTION THERE ARE TWO SEATS. ONE IS FOR 1 PERSON THE OTHER FOR 2 PEOPLE. I OPENED THE SEAT FOR TWO, EVEN THOUGH THERE WAS ONLY ONE SITTING IN THE REAR. I CLOSED THE REAR DOOR AFTER MY FRIEND WAS SEATED. WHEN WE GOT TO OUR DESTINATION THE 4 FRONT PEOPLE IN FRONT GOT OUT. WE THEN DISCOVERED THE PERSON IN THE REAR HAD NO WAY TO OPEN THE REAR DOOR FROM THE INSIDE. SURE I THE DRIVER HAD A BUTTON ON THE FRONT CONSOLE AND ANOTHER ONE ON MY KEY FOB, TO RELEASE THE REAR LIFT DOOR, BUT THE PERSON IN THE REAR WAS TRAPPED AS SHE HAD NO WAY TO OPEN THE DOOR FROM THE INSIDE. THAT IS BOTH A INCONVENIENCE ISSUE AND A SAFETY ISSUE. BUT THERE SHOULD BE A BUTTON WITH A CHILD LOCK TO PREVENT KIDS SITTING IN THE REAR FROM OPENING THE DOOR THEMSELVES OR TO ALLOW AN ADULT TO OPEN THE LIFT DOOR THEMSELVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731036June 29, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN SE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/03/15 UPDATED 12/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730792June 27, 2015
SERVICE BRAKES
MY GRAND CARAVAN HAS 121,000 MILES ON IT. I AM HAVING THE REAR CALIPERS REPLACED FOR THE THIRD TIME. (AT 68K MILES, 98K MILES, NOW 121K MILES). EACH TIME THE CALIPERS HAVE SEIZED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730521June 26, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730574June 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/6/15*CN UPDATED 8/10/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730558June 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730619June 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE GEAR WOULD NOT SHIFT FROM THE PARK POSITION. THE CONTACT STATED THAT THE IGNITION KEY INADVERTENTLY MOVED FROM THE START TO THE ACCESSORY POSITION. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730645June 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION SWITCH TURNED FROM THE START POSITION WHILE DRIVING 65 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE DRIVER SUFFERED INJURIES TO THE RIGHT ARM AND THE FRONT PASSENGER SUFFERED INJURIES TO THE BACK AND RIGHT ARM. THE PASSENGER IN THE REAR SUFFERED INJURIES TO THE NOSE. MEDICAL ATTENTION WAS RECEIVED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 155,902.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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