Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10898262August 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897906August 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897614August 22, 2016
UNKNOWN OR OTHER
THE VEHICLE CONTINUED RUNNING AFTER PULLED KEY OUT OF IGNITION. PROBLEM WAS WITH WIN MODULE WHICH WAS APPARENTLY PART OF A RECALL THAT INVOLVED 2006-2010 GRAND CARAVAN MODELS, ALTHOUGH SOMEHOW MY 2010 GRAND CARAVAN ISN'T INCLUDED IN THE RECALL. THE WOMAN AT THE DEALER SAID IT WAS THE THIRD ONE OF THE DAY, BUT MINE WAS THE ONLY ONE THAT DIDN'T FALL UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897657August 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED MULTIPLE TIMES WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR MONTHS. THE DEALER SCHEDULED AN APPOINTMENT, HAD THE CONTACT WAIT FOR THE REPAIR, AND THEN INDICATED THAT THE PART WAS NOT AVAILABLE. THE ORIGINAL PART WAS PLACED BACK ON THE VEHICLE. THE DEALER STATED THAT THEY TRIED TO GET THE PART FROM THE MANUFACTURER, BUT THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897743August 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897100August 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896799August 18, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FIVE TO TEN TIMES INTERMITTENTLY. WHEN THE FAILURE OCCURRED, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896908August 18, 2016
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896954August 18, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH. THE DRIVE ENGAGED THE BRAKE PEDAL WITH FORCE, BUT THE VEHICLE CONTINUED TO ACCELERATE AND THE THE ENGINE REVVED. THE DRIVER WAS ABLE TO PLACE THE GEAR INTO NEUTRAL AND COASTED ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896265August 16, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896354August 16, 2016
AIR BAGS
ACCORDING TO THE DEALERSHIP (WITHNELL DODGE, IN SALEM, OR) THERE ARE NO OPEN RECALLS FOR MY VEHICLE. EXCEPT THE AIRBAG LIGHT COMES ON AND OFF ALL THE TIME, AND BASED ON MY RESEARCH, THERE USED TO BE A RECALL FOR THE AIRBAG MODULE: RECALL NUMBER: 16V047000 / RECALL DATE: 01/29/2016 / COMPONENT: AIR BAGS:FRONTAL. I HAVE OWNED THIS VEHICLE SINCE 2009, AND AS FAR AS I KNOW, THE AIRBAG CONTROL UNIT HAS NEVER BEEN REPLACED AS IT STATES IN THE RECALL. I ASKED THE DEALERSHIP TO CHECK AND CONFIRM THE AIRBAG CONTROL HAS BEEN REPLACED, BUT THEY REFUSED UNLESS I WAS WILLING TO PAY FOR THEM TO DIAGNOSE THE PROBLEM. THE PROBLEM IS STILL THERE, AND I DON'T BELIEVE THIS RECALL HAS BEEN PERFORMED EVEN THOUGH THE VEHICLE RECORD SHOWS THERE IS NO OPEN RECALLS. I BELIEVE MY VEHICLE HAS THE PROBLEM LISTED IN THE RECALL, AND I WOULD LIKE FOR DODGE TO REPAIR (FREE OF CHARGE) AS STATED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896162August 15, 2016
ELECTRICAL SYSTEM
DODGE DEALERSHIP FINALLY DIAGNOSED MY FAULTY TIPM IN MY 2011 DODGE GRAND CARAVAN. I BOUGHT THE VEHICLE NEW AND STARTED HAVING STARTING ISSUES WHILE PARKED AT ABOUT 15K MILES ALL THE WAY UP TO PRESENT MILEAGE OF 70K MILES. ORIGINALLY WHEN THE KEY WAS TURNED IN THE IGNITION I WOULD GET NOTHING, JUST A VERY QUICK HALF TURN OF THE MOTOR (NO TRUE CRANKING). THIS STRANGE ELECTRICAL SHORT WOULD SELF RESOLVE AFTER 15 MINUTES AND THEN CARAVAN WOULD STARTUP. THIS ISSUE PROGRESSIVELY BECAME MORE FREQUENT AS THE MILES WERE ADDED RACKED UP ON THE VEHICLE. NOW AT 70K MILES THE CARAVAN WILL ONLY CRANK BUT NOT START UP. WHEN IT DOES START IT WILL STUTTER AND THEN STALL OUT. EVENTUALLY I WILL BE ABLE TO GET IT TO START BUT IT WILL FEEL HESITANT AT TIMES WHILE DRIVING IT. THIS HARD START HAS BEEN OCCURRING ALMOST TIME I TRY TO DRIVE THE VEHICLE NOW. THE DEALERSHIP WAS FINALLY ABLE TO REPLICATE IT NOW AT 70K MILES (BECAUSE IT IS A GUARANTEED TO OCCUR) AS OPPOSED TO WHEN IT WAS VERY INTERMITTENT AND UNPREDICTABLE. OF COURSE NOW THAT I'M OUT OF WARRANTY IT WILL COST ME $1400 FOR A NEW TIPM OR THE OTHER OPTION PROPOSED IS TO CUT MY ELECTRICAL WIRING AND SOLDER A STANDALONE RELAY TO BYPASS THE INTERNAL RELAY INSIDE THE FAULTY TIPM AT A RATE OF $500. AS EVIDENCED BY INTERNET RESEARCH, THIS ISSUE IS RAMPANT ACROSS THE CHRYSLER/DODGE PRODUCT LINE AND I'M SURPRISED THAT THIS IS NOT A VOLUNTARY RECALL ALREADY. I SEE THAT IT IS IN LITIGATION AT THE MOMENT AS A CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895882August 15, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TAILGATE SPOILER DETACHED FROM THE VEHICLE. AS A RESULT, THE SPOILER STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10895556August 13, 2016
SERVICE BRAKES
BROUGHT NEW IN 09, FRONT ROTORS CUT DUE TO SEVERE VIBRATIONS..WAS TOLD I WAS NOT DRIVING ENOUGH (NEVER HEARD THAT BEFORE)1,700 MILES., BAD VIBRATION AGAIN IN FRONT ..ROTORS CUT FRONT AND REAR. TOOK CAR TO DEALER FOR OIL CHANGE AND WAS TOLD FRONT BRAKES AND REAR BRAKES AS WELL AS ROTORS NEEDED REPLACING 12852 MILES, TOLD BY DEALER THIS IS NORMAL WEAR AND TEAR!!!. I STARTED DOING MY OWN BRAKES AS I COULD NOT AFFORD THE DEALER ANYMORE AND THEY REFUSE TO ADDRESS THE ISSUE. I HAVE BEEN CHANGING THE BRAKES EVERY OTHER OIL CHANGE, THIS IS CRAZY. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD TO DO THIS. I FINALLY TOOK THE CAR TO THE DEALER AS THE REAR DRIVERS SIDE CALIPER WAS BURNING UP AND WAS TOLD TO MY SURPRISE THEY SAID THE FRONT CALIPERS WERE SEIZED, THEY SAID THE FRONT CONTROLS THE REAR. THEY CHANGED THEM AND I PUT NEW ROTORS AND BRAKES ALL AROUND. REAR DRIVERS SIDE BURNING UP HOT AND BRAKES ALMOST TO METAL, TOOK TO DEALER AGAIN AND WAS TOLD REAR CALIPERS NEEDED REPLACING. THEY CHANGED BOTH REAR CALIPERS AND I HAD THE REAR BRAKES REPLACE AGAIN. REAR DRIVERS SIDE CALIPER STARTED STICKING AGAIN BURNING HOT AND BRAKES WORN ALMOST TO METAL AGAIN, THEY REPLACED AND I WENT ONLINE AND FOUND MANY PEOPLE WITH THE SAME PROBLEM 08-12 CARAVAN AND NONE OF THEM GOT ANY SATISFACTION FROM THE DEALER OR DODGE. I TOLD THE TECH ABOUT THE COMPLAINTS AND ALL HE COULD SAY IS "IF ITS BROKEN WE WILL FIX, AND THATS ALL HE CAN DO" WITH NO FURTHER EXPLANATION. I REALLY DONT KNOW WHAT TO DO ANYMORE VAN HAS 62,000 MILES AND I REALLY DON'T WANT MY WIFE DRIVING THIS VAN ANYMORE WITH THE KIDS, I FEEL IT'S SO UNSAFE AND HAS BEEN A MONEY PIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895346August 12, 2016
AIR BAGS
THERE IS A DOCUMENTED DEFECT IN THE FRONT AIRBAG SENSORS THAT RESULTED IN A CHRYSLER "SAFETY IMPROVEMENT" CAMPAIGN LIMITED TO MAINLY NORTHERN STATES. MY CAR HAS THIS PROBLEM BUT HAS BEEN IN FLORIDA FOR ITS WHOLE LIFE. CLEARLY THEY RECOGNIZE THAT THERE IS A DEFECT IN THIS PART BUT WILL NOT ISSUE A RECALL FOR FLORIDA-BASED CARS. CAN YOU MAKE THEM EXPAND THIS RECALL TO ALL 2005 DODGE CARAVANS SINCE IT IS A CLEAR DANGER THAT THEY ARE NOT FULLY RESPONDING TO.ATTACHED IS WHAT I FOUND ON THE INTERNET. CHRYSLER REFERRED ME TO A LOCAL DEALER WHO WILL CHARGE ME FOR THE REPAIR IF CHRYSLER DOESN'T PAY FOR IT AND THEY HAVE MADE NO COMMITMENT TO PAY IF THE DEFECT TURNS OUT TO BE WHAT THEY HAVE RECALLED OTHER VEHICLES OF THE SAME YEAR AND MODEL FOR. THE CHRYSLER CASE NUMBER IS 29905594 GIVEN THE SIGNIFICANT SAFETY RISK OF THIS DEFECTIVE PART CAN YOU EXPAND THIS FROM A SAFETY CAMPAIGN TO A FULL RECALL FOR ALL CARS OF THIS MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895018August 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895153August 11, 2016
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE ENGINE COMPARTMENT, BRAKE PUMP, AND BRAKE PEDAL. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES OPERATED PROPERLY AFTER TEN SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 09/20/16*LJ THE BRAKES WORKED WITH THE RELAY CONTINUOUSLY OPERATING, WHICH ACTIVATED THE BRAKE PUMP AND MOTOR ASSEMBLY. THE PROBLEM WAS THE PUMP/MOTOR ASSEMBLY WOULD BURN OUT IF THE VAN WERE DRIVEN FOR ANY LENGTH OF TIME. UPDATED 09/21/ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894950August 10, 2016
ELECTRICAL SYSTEM
THE CAR WON'T CRANK ON THE FIRST TRY, BUT AFTER 2 OR 3 MORE TIMES IT WILL CRANK. NOW THERE IS A SMELL OF FUEL IN THE GARAGE AFTER THE VEHICLE IS NO LONGER RUNNING. AFTER 15 MIN. TRIED TO CRANK THE CAR AGAIN AND IT WON'T CRANK. THE STARTER, ALTERNATOR, AND BATTERY BOTH CHECK OUT TO BE GREAT. ALSO NOTICE THAT THE WINDOW WIPERS WIPE SLOW OR DON'T WIPE AT ALL WHEN FOB IS SET TO THE ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894372August 9, 2016
ELECTRICAL SYSTEM
DODGE GRAND CARAVAN 2010 EXPERIENCING THE FOLLOWING PROBLEMS IN CHRONOLOGICAL ORDER: 1) SPORADICALLY, WHILE DRIVING VEHICLE AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, THE LOW AND HIGH BEAM LIGHTS STOP WORKING. DEALERSHIP SAID THEY'RE UNABLE TO DIAGNOSE PROBLEM IF IT'S NOT CURRENTLY HAPPENING AND TO BRING IT BACK WHEN IT STOPS WORKING. 2) SPORADICALLY AFTER PARKING AND SHUTTING VEHICLE OFF TO REFUEL, WHEN ATTEMPTING TO RESTART VEHICLE THERE IS NO POWER TO THE VEHICLE, NO CONTROL PANEL LIGHTS, NO CLICKING NOISE FROM THE IGNITION OR STARTER, NOTHING; THE VEHICLE MUST BE JUMPED BEFORE ELECTRICAL SYSTEM RESPONDS IN ORDER TO START THE VEHICLE, WHICH THEN RESPONDS IMMEDIATELY. 3) WHILE PARKED, THE LEFT ELECTRIC POWERED SLIDING DOOR DOES NOT OPEN USING POWER, MUST BE MANUALLY OPENED AND CLOSED; THE LEFT PASSENGER ELECTRIC WINDOW WILL NOT FUNCTION MOST TIMES WHEN BUTTON IS PUSHED. 4) WHILE DRIVING VEHICLE AT VARIOUS SPEEDS, DRIVING STRAIGHT AND TURNING, THE ENGINE SHUTS OFF, RESTARTS AFTER PLACING IN PARK OR NEUTRAL AND TURNING IGNITION KEY TO OFF POSITION AND BACK TO START POSITION. 5) REAR AIR CONDITIONER WORKED SPORADICALLY, THEN WORKED INCREASINGLY LESS AND LESS, BEFORE IT FINALLY STOPPED WORKING ALTOGETHER. I BELIEVE THIS IS ALL DUE TO A FAULTY TIPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894367August 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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