Dodge Grand Caravan Complaints
13,518 consumer complaints on file.
- #10906853September 15, 2016ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM: IGNITION SWITCH); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906989September 15, 2016ELECTRICAL SYSTEM
I HAVE TWO SMALL CHILDREN, AND AM CONCERNED ABOUT THIS ISSUE. MY ENGINE WILL NOT TURN OVER, IT "TICS..TIC..TIC..", UNTIL I HAVE ATTEMPTED MULTIPLE TIMES. THIS PROBLEM IS ERRATIC..2011 DODGE GRAND CARAVAN, HAVE BEEN TOLD IT NEEDS A TIPM DUE TO A "SERVICE BULLETIN" THE DEALERSHIP HAD. I DO NOT HAVE THE $1150 TO FIX THIS! I AM AFRAID TO BE STRANDED SOMEWHERE, AND AFTER LOOKING INTO THIS APPARENTLY COMMON ISSUE, I SEE THAT IT COULD LEAD TO JUST RANDOM STALLS WHICH IS SCARY. I DO NOT HAVE THE MONEY TO FIX IT. MY WARRANTY HAS PROVEN USELESS IN THAT DOES NOT COVER THIS . I SOMETIMES HAVE TO ATTEMPT UPWARDS OF 10 TIMES TO FINALLY GET THE ENGINE TO COMPLETELY TURN OVER. IT ALSO SEEMS TO RUN ROUGH SOMETIMES, PARTICULARLY WHEN UP A HILL, ETC. I CAN NOT TRUST THIS VEHICLE TO BE DEPENDABLE AND SINCE IT IS NOT THAT OLD, AND IT APPEARS AS IF THIS IS A KNOWN PROBLEM, I BELIEVE THE MANUFACTURER SHOULD ISSUE A RECALL DUE TO SAFETY CONCERNS IF THE VEHICLE WERE TO STALL. DATED OF INCIDENT ON THIS FORM IS THE MOST RECENT, BUT NOT THE ONLY TIME IT HAS HAPPENED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907034September 15, 2016ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TO WHOM IT MAY CONCERN; TIPM (TOTALLY INTEGRATED POWER MODULE) PROBLEM, FAULTY FUEL PUMP RELATED, PUMPING AFTER TURNING THE VEHICLE OFF AND DRAINING BATTERY AND STARTING PROBLEMS RELATED FAULTY FUEL PUMP AND STALL VEHICLE. I FOUND CHRYSLER CORP HAS RECALL AND CLASS ACTION FOR FAULTY FUEL PUMP AND TIPM PROBLEM COVERED BY EXT WARRANTY ( 5YEAR UPTO 70,000 MILE) ONLY FOR UPTO 2012 DODGE GRAND CARAVAN NOT FOR 2013 MODEL, I HAVE BEEN CONTACT TO THE DODGE/CHRYSLER DEALER IN HONOLULU, HI, SAID IT'S NOT COVER. ONLY UP TO 36,000 MILE BASIC WARRANTY. SO I HAVE TO PAY $1,200 PART PLUS LABOR. THEY RECALL OVER 500,000 VEHICLES JEEP, DURANGO AND CARAVAN PLEASE VERIFY AND CONFIRM FOR THAT'S NOT COVER FOR 2013 VEHICLE. I HAD A PROBLEM WHEN 49,600 MILE MY VEHICLE MILEAGE IS 50,300 NOW I HAVE BEEN RESEARCHED INTERNET AND NOW I AM USING BYPASS CABLE (HTTP://WWW.VERTICALVISIONS.COM/TIPM_SOLUTIONS.PHP) NOW HAVE NO PROBLEM WITH USING TEMPORARY WITH BYPASS CABLE BUT DUE TO THE SAFETY MECHANISMS I HAVE TO FIX TIPM. PLEASE HELP THIS PROBLEM WITH MANUFACTURE CHRYSLER/DODGE. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906302September 14, 2016ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. AFTER REFUELING THE VEHICLE, THE ENGINE STARTED AND STALLED. THE OIL WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906360September 14, 2016EXTERIOR LIGHTING
CAN TURN ON HEADLIGHTS, THEN ONE GOES OUT, BLINK OFF AND ON THEN GO OFF COMPLETELY OR DON'T COME ON AT ALL WHEN TURNED ON. HAPPENS WHEN STATIONARY OR IN MOTION. SWITCH IS GOOD. HEADLIGHTS REPLACED. HAVE BEEN TOLD BY THE MECHANIC THAT I HAVE TO REPLACE THE DEFECTIVE TIPM (TOTALLY INTEGRATED POWER MODULE) THAT TESTED BAD. HAVE READ MULTIPLE REPORTS OF THE SAME ISSUE. THIS IS DEFINITELY A SAFETY ISSUE WHEN DRIVING!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906395September 14, 2016SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR OF THE VEHICLE STARTED TO WIGGLE BACK AND FORTH. THE CONTACT PULLED OVER AND NOTICED THAT THE PASSENGER SIDE SUSPENSION FRACTURED INTO TWO PIECES. THE FAILURE CAUSED THE TIRES TO WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DOCUMENTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,400. UPDATED 11/07/16*LJ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906058September 13, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906087September 13, 2016ELECTRICAL SYSTEM
LOCK ACTUATOR ON REAR PASSENGER SLIDING DOOR IS FROZEN IN THE UNLOCK POSITION AND WILL NOT LOCK. VEHICLE WAS STATIONARY AT TIME OF ISSUE. WHILE THE DOOR IS OPERATIONAL IT COULD BE A SAFETY ISSUE IF THE LOCK ACTUATOR HAD FROZEN IN THE LOCKED POSITION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905794September 12, 2016AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AIR BAG INDICATORS FLASHED ON AND OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905842September 12, 2016ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE BEGAN HAVING ISSUES STARTING, INTERMITTENTLY AT FIRST, ABOUT 3-4 WEEKS AGO. 4 DAYS AGO, VEHICLES BATTERY WAS DEAD, WOULDN'T START FOR SEVERAL ATTEMPTS. STALLED TWICE WHILE DRIVING 60 MPH CONTINUED TO NOT START, BATTERY, ALTERNATOR, STARTER, WIRING ALL CHECKED OUT OKAY WITH LOCAL REPAIR SHOP. THE FUEL PUMP RELAY IN THE TPIM (TOTAL INTEGRATED POWER MODULE) WAS BAD, REQUIRED WHOLE TPIM TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905850September 12, 2016ELECTRICAL SYSTEM
VAN WOULD NOT TURN OFF. AFTER MANY TRIES, IT FINALLY DID SHUT OFF ENGINE. THEN, WHEN I TRIED TO RESTART IT, THE WARNING BEEP KEPT BEEPING AND ALERT SYSTEM SAID "BAD KEY". WHEN I CONTACTED DODGE IN ROCKWALL TEXAS, THE TECHNICIAN SAID IT WAS PROBABLY A BAD KEY FOB, SO I HAD VAN TOWED TO SHOP AND WAS QUOTED A PRICE OF $320 TO REPLACE KEY FOB. UPON MY RETURN, HE SAID IT WAS NOT THE KEY, BUT THE WIRELESS IGNITION SYSTEM THAT WOULD HAVE TO BE REPLACED. HE SAID MY VAN WAS NOT PART OF THE RECALL, BUT YET MANY OTHER VANS FROM THAT SAME YEAR MODEL AND MAKE WERE. NOW MY COST IS $530 FOR WIRELESS IGNITION SYSTEM TO BE REPLACED, AND $180 FOR NEW KEY FOB AND $52 TO HAVE IT PROGRAMMED. WHY ISN'T THIS VAN PART OF THE RECALL IF IT IS EXHIBITING THE SAME PROBLEMS AS THE ONES THAT ARE BEING RECALLED AND REPLACED FREE OF CHARGE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905871September 12, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND TURN THE KEY FOB TO THE OFF POSITION. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED TWICE IN THE LAST WEEK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905687September 12, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ON .THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905608September 11, 2016ELECTRICAL SYSTEM
THIS HAS BEEN AN ONGOING ISSUE. MY DOORS UNLOCK AND LOCK WHILE I'M DRIVING. MY WIND SHIELD WIPERS GO ON BY THEMSELVES AND MY DOOR DING GOES OFF WHILE I'M DRIVING AND ALL DOORS ARE SECURELY CLOSED. THIS IS AN ISSUE THAT KEEPS BEING BROUGHT UP AND IGNORED FOR SEVERAL DRIVERS, NOT JUST MY FAMILY. WHEN I STOP THEY WILL DO IT ALSO BUT MORE OFTEN THAN NOT ITS WHEN I OR OTHERS ARE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905171September 10, 2016POWER TRAIN
WHILE DRIVING ON INTERSTATE RPMS BEGAN JUMPING TO 5 AND 6 AND THE CAR WAS JERKING. PULLED OVER AND NOTICED TRANSMISSION FLUID LEAKING. THERE WAS NO DAMAGE TO THE VEHICLE TO CAUSE THIS. WE HAVE HAD THE CAR 3 WEEKS AND HAVEN'T EVEN MADE A PAYMENT YET BECAUSE IT IS BRAND NEW. I'VE FOUND RESEARCH WHERE OTHER DODGE CARAVANS ARE HAVING TRANSMISSION ISSUES AND THEY ARE BEING RECALLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904956September 9, 2016AIR BAGS, ELECTRICAL SYSTEM
ON THE 24TH OF AUGUST, THE CAR WAS TAKEN IN FOR REPAIRS RELATED TO SEVERAL RECALLS INCLUDING THE IGNITION AND AIR BAGS. AFTER THE WORK WAS DONE, THE AIR BAG LIGHT CAME ON. AFTER SPEAKING TO A MECHANIC OVER THE PHONE, AN APPOINTMENT WAS MADE FOR SEPTERMBER 9TH. HOWEVER WHEN THE CAR WAS BROUGHT IN TO BE LOOKED AT, THE EMPLOYEE I SPOKE TO WOULD NOT ACCEPT THE PROBLEM AS PART OF THE RECALL WORK AND WANTED TO CHARGE A DIAGNOSTIC FEE. I HAVE SINCE HAD THE CAR CHECKED BY A DIFFERENT MECHANIC WHOSE OPINION IS THAT THE PREVIOUS WORK DONE ON THE CAR IS WHAT IS CAUSING THE CURRENT AIR BAG PROBLEM, AND THEREFORE I WOULD LIKE THE WORK TO BE DONE WITHOUT COST TO ME AS PER THE WARRANTY ON THE RECALL WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904847September 8, 2016SUSPENSION
AT ABOUT 47,000 MILES, I BEGAN TO HEAR A GROWLING, GRINDING, SHAKING SOUND WHILE STOPPING ON HIGHWAY DURING HIGH SPEED. I BEGAN TO NOTICE IT AT REGULAR STOPPING SPEED. I THOUGHT IT WAS BRAKE PADS. HOWEVER, GOING TO THREE SHOPS. IT WAS DETERMINED BRAKES WERE NOT THE PROBLEM. I T WAS THE LEFT FRONT WHEEL BEARING. AT SUCH LOW MILEAGE AND REGULAR WEAR, I BELIEVE IT TO BE A MANUFACTURER'S DEFECT. PLEASE ADVISE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904319September 7, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904339September 7, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904426September 7, 2016ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WOULD NOT START ON SEVERAL OCCASIONS. PURCHASED NEW BATTERY. TOOK IT TO LOCAL MECHANIC. ALMOST PUT IN A NEW STARTER BUT RESEARCHED IT FIRST ON THE INTERNET. SEEMED LIKE IT WAS A FAULTY TIPM. CALLED LOCAL CHRYSLER DEALER AND TOLD THEM THE ISSUES. AFTER A WEEK, THEY SAID I NEEDED A NEW TIPM ($1200) AND WOULD NOT COVER THE COST. SAID THAT THEY DID NOT KNOW ANYTHING ABOUT A TIPM RECALL. I DID NOT GET IT REPLACED. CALLED CHRYSLER CUSTOMER CARE AND THEY SAID THAT I DID NOT QUALIFY FOR A RECALL. I HAVE DRIVEN CHRYSLER DODGE CARAVANS FOR OVER 25 YEARS AND I AM GREATLY DISAPPOINTED THAT THEY ARE NOT STANDING BEHIND THEIR PRODUCT. THEY KNOW THAT THERE IS AN ISSUE WITH ALL THE TIPMS IN THEIR VEHICLES AND THEY ONLY RECALLED CERTAIN MAKES AND MODELS. MEANWHILE, I HOLD MY BREATH EVERY TIME I TRY TO START MY CAR. I AM RETIRED AND CANNOT AFFORD TO REPLACE THAT PART FOR THAT PRICE. I HAD THIS CAR AS A COMPANY CAR STARTING IN JANUARY OF 2011 AND PURCHASED IT FROM ARI IN JULY OF 2014.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0