Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10903782September 6, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
INSTRUMENTAL PANEL DASH LIGHTS COME ON AND STAY ON WHILE DRIVING. DO NOT KNOW HOW FAST WE ARE GOING OR HOW MUCH GAS. ALL LIGHTS INCLUDING ABS AS WELL. SEVERAL OTHER FAMILIES IN MY AREA HAVE SAME VAN WITH SAME PROBLEM. WIPERS ALSO COME ON WHEN THEY ARE OFF. THE CHRYLSER TOWN & COUNTRY HAS HAD INSTRUMENTAL PANEL PROBLEMS THAT WERE PART OF A RECALL AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903494September 3, 2016
FUEL/PROPULSION SYSTEM
SMELLED RAW GASOLINE SMELL OUTSIDE OF VEHICLE AFTER RUNNING VEHICLE. OCCURRED ON TWO OCCASIONS ON AUG 23, 2016. LOOKED UNDER VEHICLE ON 8/30/16 AND SAW AND FELT LIQUID FUEL ON FUEL TANK IN VICINITY WHERE FUEL PUMP GOES INTO GAS TANK. LEAK OCCURS WHEN IGNITION IS IN THE ON (RUNNING) POSITION. DID ONLINE RESEARCH AND FOUND THAT OTHERS HAVE HAD SAME PROBLEM WITH FATIGUE CRACKS IN PLASTIC TOP OF FUEL PUMP, WHERE FUEL HOSE ATTACHES. WHEN KEY TURNED ON AND FUEL PUMP IS PRESSURIZED, FUEL BEGINS TO LEAK THROUGH THE HAIRLINE CRACK. DANGEROUS, AS MUFFLER AND EXHAUST PIPE ARE LOCATED LESS THAN ONE FOOT FROM THE SOURCE OF THE LEAK!! TOOK VEHICLE TO REPAIR FACILITY, WHO DETERMINED FUEL PUMP MODULE WAS LEAKING AS DESCRIBED ABOVE. COST OVER $500 TO HAVE NEW PUMP INSTALLED, EVEN THOUGH THE OLD FUEL PUMP WAS STILL WORKING, THOUGH LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903222September 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903356September 2, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903371September 2, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL VIBRATION COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903397September 2, 2016
FUEL/PROPULSION SYSTEM
WAS DRIVING AND VAN SHUT DOWN WITH NO POWER STEERING IT WAS DIFFICULT TO COAST OFF HIGHWAY ALMOST GOT HIT BY ANOTHER CAR. WHEN I DID IT WOULD NOT START AGAIN RIGHT AWAY BUT EVENTUALLY AFTER SEVERAL ATTEMPS IT CRANKED UP. THIS HAS HAPPEND MULTIPLE TIMES AND I HAVE YOUNG KIDS TO HAVE TO BE TAKEN TO SCHOOL IN IT. THX DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903139September 1, 2016
SEAT BELTS
THE THIRD ROW IS UN-USEABLE TO ANY PASSENGER THAT IS NOT IN A HIGH BACK BOOSTER, REARFACING RESTRAINT OR IS IN A FORWARD FACING RESTRAINT SYSTEM. A NORMAL ADULT WILL HAVE 2 OR SO INCHES OF A GAP FROM THE SEAT BELT TO THEIR SHOULDER/ COLLARBONE AND FEET WILL MOST LIKELY DANGLE. A PASSENGER WITH A NO HIGH BACK BOOSTER (MINE IS 7YR, 42 IN, AND 42LBS) WILL HAVE ANYWHERE FROM 3.5 INCHES FROM COLLARBONE TO SEAT BELT, WITH SEATBELT AT AN ANGLE DOWN TO THE BUCKLE. THE GAP GOES FROM 3.5 TO BEING SIDEWAYS ON THE BODY. IT WILL NOT LAY FLESH WITH THE BODY ALL THE WAY DOWN TO THE BUCKLE. THIS CAN CAUSE EJECTION FROM THE CAR UPON IMPACT, STRANGULATION IS CHILD TRIES PLAYING WITH IT OR IN ACCIDENT. THIS CAN ALSO CAUSE SEVER HEAD WHIPLASH, NECK WHIPLASH, CUTTING OF THE STOMACH OR OTHER AREA FRO A LOCKED SEATBELT THAT IS NOT LAYING FLAT. UPON, ANY OF SEVERE INJURIES. I HAVE CONTACTED DODGE ABOUT THIS AND WAS TOLD TO GO TO A DEALERSHIP. THE DEALERSHIP WILL NOT HELP ME AND WILL TELL ME TO BUY A NEW VEHICLE PUTTING THIS VAN ON THE MARKET FOR THE NEXT BUYER WHO MAY NO BE EDUCATED IN VEHICLE SAFETY. THIS VEHICLE WAS STATIONARY WHEN THIS DEFECT WAS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903003September 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903064September 1, 2016
POWER TRAIN
AS I WAS DRIVING HOME ON WEDNESDAY, AUGUST 24, 2016 AT APPROXIMATELY 4:45 PM. AS I WAS DRIVING SOUTH ON FAIRVIEW IN DOWNERS GROVE, IL MY VEHICLE STARTED TO JERK AND AT ONE POINT, I THOUGHT SOMEONE HIT THE TRUNK. I BEGAN TO WORRY AS THERE WAS A LOT OF CARS IN FRONT AND NEXT TO ME. THE VEHICLE'S RPM STARTED TO GO CRAZY AND THEN AS I PRESSED THE GAS THE CAR WAS NOT MOVING, IT WAS EXTREMELY DIFFICULT FOR ME AS I WAS ALONE. I THEN PUT MY HAZARDS ON BECAUSE I HAD TO TRY TO GET TO A SAFE PLACE. AFTER ABOUT 30 MINUTES, I MANAGED TO MOVE MY CAR INTO THE PARKING LOT OF A CVS BUT NOT BEFORE IT SHUT OFF ON ME. I HAD TO WAIT FOR 1 HOUR BEFORE THE TOW TRUCK CAME AND HE TOOK ME TO THE JACK PHELAN DEALERSHIP IN COUNTRYSIDE, IL. MY CAR HAS BEEN THERE SINCE THEN. I HAVE A RENTAL FOR 7 DAYS BUT AFTER THAT I HAVE NO CAR. I JUST WANT TO KNOW WHAT CHRYSLER CAN DO FOR ME AS I AM NOT ABLE TO HAVE MY CAR BECAUSE OF THE FAULTY TRANSMISSION. THE DEALERSHIP COMMUNICATED TO US THAT THIS TRANSMISSION SHOULD HAVE BEEN RECALLED AND THEY WILL DO WHAT THEY CAN TO REMOVE THEM FROM THE SHELVES. AT THIS MOMENT, I HAVE NO DOCUMENTATION BUT THE DEALERSHIP CAN BE CONTACTED, JACK PHELAN DODGE, 5859 S. LAGRANGE ROAD, COUNTRYSIDE, IL 60525 (708) 352-5300. I WOULD LIKE SOMEONE TO CONTACT ME AND I WILL DEFINITELY BE CONTACTING CHRYSLER CORPORATION TO SEE IF THERE IS ANYTHING THEY CAN DO FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899865August 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE STATIONARY, THE VEHICLE STARTED ON ITS OWN AND THE ENGINE RAN FOR OVER AN HOUR. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,147.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902972August 31, 2016
ELECTRICAL SYSTEM
I FIRST RECIEVED A RECALL NOTICE IN JANUARY OF 2016 I CONTACTED HUNTER DODGE TO GET THE PROBLEM FIXED AND WAS PLACED ON A WAITING LIST FOR THE PART. I WAS NEVER NOTIFIED OF THE PART BEING IN AND RECIEVED ANOTHER NOTICE, I AGAIN CONTACTED THEM AND WAS PLACED ON ANOTHER LIST. THIS HAS CONTINUED FOR THE PAST 8 MONTHS. I RECEIVED YET ANOTHER NOTICE ON 8/25/2016 CALLED THEM AND I FINALLY RECIEVED AN APPOINTMENT FOR 8/31/2016 AND THEN WAS CALLED 1 HOUR AFTER THE APPOINTMENT WAS GIVEN AND ASKED TO RE SCHEDULE FOR OCTOBER. I HAVE HAD MANY PROBLEMS WITH MY IGNITION OVER THE PAST FEW MONTHS, THE KEY SWITCHES FROM ON TO ACCESSORY WITHOUT ANYONE NEAR IT, AND I NOTIFIED HUNTER DODGE OF THIS AND THEY SAID THE SOONEST I COULD GET IN WAS 9/10/2016. IT WAS BEEN 8 MONTHS SINCE MY FIRST NOTICE AND FEEL LIKE SAFETY ISN'T THEIR FIRST CONCERN. IT HAS BEEN A FRUSTRATING ORDEAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899523August 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING AT NIGHT AND ALL OF A SUDDEN THE CAR DIED WHILE IN MOTION; THE ENGINE STOP WORKING, THE LIGHTS WENT VERY DIM AND IT WAS DIFFICULT TO DRIVE IT AT THAT MOMENT, I ALMOST GOT HIT FROM THE CAR BEHIND ME AND I WAS CLOSE TO HIT THE CAR IN FRONT OF ME. I DIDN'T GET ANY WARNING LIGHTS FOR THE ENGINE OR THE BATTERY. I TRIED TO TURN IT ON AGAIN AND IT CRANKED BUT DIDN'T START. A LITTLE LATTER I TRIED AGAIN AND THE CAR STARTED. WHILE DRIVING BACK HOME I NOTICE THAT THE LIGHTS WERE DIM, BUT I DIDN'T GET ANY WARNING LIGHTS FROM THE ENGINE OR THE BATTERY AGAIN. I ALSO NOTICED THAT THE STEREO RESET ALL THE STATIONS AND THE CLOCK. IT WAS VERY DANGEROUS. I AM VERY UPSET BECAUSE THAT'S THE CAR MY KIDS RIDE EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899237August 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ONCE THE VEHICLE WAS PLACED IN PARK. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899053August 27, 2016
ENGINE, FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP THE VEHICLE WITH GAS, IT STALLS EVERY TIME WITHIN THE FIRST FEW MINUTES, LAST WEEK DAUGHTER WAS MERGING INTO TRAFFIC WHEN IT HAPPENED AND ALMOST GOT REAR-ENDED. THIS HAS BEEN HAPPENING FOR A WHILE NOW. LAST WINTER I WASN'T ABLE TO FILL THE VEHICLE, THE PUMP KEPT SHUTTING DOWN BUT THAT WENT AWAY AFTER THE WEATHER WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901938August 27, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901977August 27, 2016
POWER TRAIN
I HAD BEEN HAVING PROBLEMS WITH THE KEYLESS ENTRY NOT ALLOWING ME TO UNLOCK THE VEHICLE MULTIPLE TIMES. THEN ON A FEW OCCASIONS THE VEHICLE WOULDN'T START AND ALL THE LIGHTS WOULD FLASH ON THE DASHBOARD. THERE WAS NOTHING WRONG WITH THE BATTERY BECAUSE I REPLACED THAT SEVERAL TIMES IN THE FIRST MONTHS OF FINANCING THE VEHICLE. THE LAST INCIDENT WHEN IT STOPPED WORKING I WAS DRIVING AND THE VEHICLE BEGAN TO SLOW DOWN ON ITS OWN, ALL THE LIGHTS ON THE DASHBOARD FLASHED, THE VEHICLE POWERED OFF, I COULDN'T SWITCH THE GEARS, THE BRAKES LOCKED, AND THE STEERING WHEEL LOCKED AS WELL. LUCKILY, THIS DIDN'T CAUSE AN ACCIDENT BUT THE VEHICLE DID STOP. I HAD IT TOWED TO THE DEALER WHO INFORMED ME THAT THE KEY FOB AND POWERTRAIN CONTROL MODULE WAS NOT WORKING. I LOOKED IT AND APPARENTLY THIS HAS ALREADY BEEN REPAIRED IN JAN 2013 BEFORE I FINANCED THE CAR AND THE VEHICLE MUST HAVE STILL BEEN HAVING ISSUES BECAUSE I HAVE HAD CONTINUAL PROBLEMS WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898773August 26, 2016
UNKNOWN OR OTHER
REAR PASSENGER RIGHT SLIDING DOOR NON-FUNCTIONAL. DOOR CANNOT BE OPENED OR CLOSED. G-D FORBID THIS VEHICLE IS INVOLVED IN AN ACCIDENT, MY GRANDCHILDREN WILL NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. I CONSIDER THIS A SAFETY ISSUE. CHRYSLER DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898898August 26, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FOR THE PAST YEAR OR SO WE HAVE HAD CHECK ENGINE LIGHT ON AND OFF AND HAVE HAD IT CHECKED AT DODGE DEALERSHIPS AND PRIVATE MECHANICS. THE CODE THEY KEPT COMING UP WAS A GENERAL CODE OF "MISFIRE" SO DODGE CONVINCED US TO GET THE SPARK PLUGS FIXED AND TO DO FUEL CLEANER TO OUR FUEL TANK BECAUSE IT WAS "PROBABLY THAT". AFTER THE FIXES WERE MADE AS A RESULT OF WHAT DODGE TOLD US TO DO, THE SAME PROBLEMS CONTINUED TO OCCUR. AFTER SEVERAL MORE TIMES OF THE VAN "SPUTTERING" DOWN THE ROAD IN BOTH CITY AND HIGHWAY DRIVING FEELING LIKE IT WAS ABOUT TO STALL OUT WHICH COULD HAVE CAUSED INJURY TO MY FAMILY OR MYSELF, IT GOT TO THE POINT IT WOULD NOT EVEN START. WE TOOK IT TO GET FIXED YET AGAIN THINKING IT WAS THE FUEL PUMP TO FIND OUT IT WAS THE TIPM. THIS IS A PART THAT IS KNOWN TO GO WRONG IN DODGE VANS YET THERE IS NO RECALL ON IT OR ANY FIX FOR IT. I TRANSPORT MY THREE KIDS IN THIS VEHICLE THAT WE STILL OWE MONEY ON TO FIND OUT ONE OF ITS MAIN COMPONENTS IS FAULTY AND THERE IS NO FIX SO IT IS OVER A GRAND OUT OF OUR POCKETS (AND SEVERAL 100 OTHER PEOPLE) TO GET THIS PART FIXED. NOT TO MENTION THE FACT THAT OUR CAR IS RENDERED USELESS UNTIL THIS IS DONE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS PART THAT IS FAULTY IN 2011 GRAND CARVANS. FAMILIES DON'T NEED TO BE SERIOUSLY HURT OR EVEN KILLED BECAUSE THIS LITTLE PART STOPS WORKING MID DRIVE (WHICH HAPPENED TO US BUT WE WERE PULLING OUT OF THE DRIVEWAY WITH NO ONE AROUND). PLEASE HOLD THEM ACCOUNTABLE. IF YOU CAN'T THEN MAKE SOMEONE ELSE! IT IS NOT FAIR TO THE CONSUMER WHO PUT THEIR TRUST IN DODGE! THIS HAS BEEN A YEAR AND A HALF OF CONSTANT ISSUES THAT HAVE COME OUT OF OUR WALLETS WHILE THE CAR MAKER SITS PRETTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899029August 26, 2016
ENGINE
VERY LOUD TICKING NOISE FROM ENGINE CYLINDER HEADS, CAUSING ENGINE HESITATION AND MISFIRE. FORTUNATELY I HAVE NOT GOTTEN STOCK ON THE ROAD BUTBI FEEL IS ABOUT TO HAPPEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898492August 25, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE ENGINE BLOCK (CONNECTION ROD) FRACTURED. THE CONTACT WAS NOTIFIED BY BYSTANDERS THAT SMOKE WAS COMING FROM THE TAILPIPE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD TO IMMEDIATELY CHECK THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD, UNDERNEATH THE VEHICLE, AND FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,249.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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