Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10910978October 1, 2016
ENGINE
AFTER CHANGE THE IDLER PULEY DRIVING BACK ROOM CAR OVERHEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910163September 28, 2016
FUEL/PROPULSION SYSTEM
MY CAR WAS NOT ON AND WAS STATIONARY, IN MY DRIVE WAY. I WENT TO START MY CAR TO MOVE IT AND IT WOULDN'T START. I DID SOME CHECKING ON THE INTERNET AND FOUND THAT THE TIPM WAS HAVING ISSUES. I MADE A BYPASS FROM THE PASSENGER OUTLET TO THE FUEL PUMP RELAY TO GET POWER. THIS IS A TEMPORARY FIX BUT IT HAS WORKED SO FAR. I HAVE ADDED A PICTURE OF MY BYPASS FOR DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909630September 26, 2016
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING AT LOW SPEEDS (35MPH OR SLOWER) THE VEHICLE ENGINE HAS STALLED 5 TIMES SINCE JULY OF 2016. THE STALLING ISSUE HAPPENS DURING THE FIRST DRIVE OF THE DAY. HAPPENS WITHIN THE FIRST 3-4 MILES OF THE DRIVE BEEN TO THE FCA DEALERSHIP TWICE UNABLE TO FIX THE PROBLEM. THE POWER BRAKES AND STEERING GO OUT DUE TO THE ENGINE STALL. IT HAS HAPPENED ON STRAIGHT ROADS AND DURING CURVED ROADS. I'M ABLE TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THERE IS NO WARNING OR INDICATOR OF THE STALL, ONLY THE INCREASED EFFORT TO TURN OR STOP THE VEHICLE. DATES OF OCCURRENCE: 7/16, 8/7, 8/20, 9/3 & 9/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909509September 25, 2016
ELECTRICAL SYSTEM
TROUBLE STARTING THE VEHICLE. IT STAYS STUCK ON TURNING IT OVER. YOU HAVE TO TURN OFF TURN IT ON AGAIN AND AGAIN IT WILL STAY STUCK IF YOU DON'T TURN IT OFF. I'M AFRAID I WILL BE LEFT STRANDED. THIS HAPPENS EVERY DAY AND TAKING LONGER TO START. I THINK ITS A FAULTY TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909460September 24, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TIPM MODULE MALFUNCTIONING. WIPERS AND HORN WILL GO OFF RANDOMLY, TRANSMISSION WILL DISENGAGE AT THE SAME TIME. POWER STEERING SHUTS OFF AS WELL DURING EPISODES WHILE DRIVING! I HAVE HAD TO STOP ON THE FREEWAY WITH MY KIDS IN THE CAR AND RESTART THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909477September 24, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY DAUGHTER MADE AN ATTEMPT TO START THE VEHICLE, ONE NIGHT AFTER COMMUNITY THEATER REHEARSAL, TO DRIVE HOME AND FOUND THE VEHICLE WOULD NOT START AND SHE HEARD RANDOM RELAYS CHATTERING THROUGHOUT THE VEHICLE, HAD THE WINDSHIELD WIPERS MOVE, THE INSTRUMENT PANEL LIGHTS FLICKERED ON/OFF ALONG WITH DISPLAYING ERROR CODES OF: "NO FUSE" AND "NO BUS". THE FUEL PUMP COULD BE HEARD RUNNING, EVEN WITH THE KEY OFF AND SHE SAID THE VAN ACTED LIKE IT WAS POSSESSED. BASED ON ONLINE INFORMATION, I REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH WAS LISTED AS A TOP CULPRIT IN THE PROBLEM AND THAT SOLVED NOTHING. FURTHER RESEARCH INDICATED THE TIPM UNIT IS MOST LIKELY THE CAUSE AND WE FOUND THAT HER MAKE/MODEL OF VEHICLE IS PART OF A LAWSUIT FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909483September 24, 2016
EXTERIOR LIGHTING
THE HEAD LIGHTS GO OUT WHILE DRIVING. NO WARNING SIGNS, YOU LOSE ALL HEADLIGHTS. IF THE SWITCH IS TURNED ON AND OFF SEVERAL TIMES THEY WILL COME BACK ON. MY LIGHTS WENT OFF WHILE I WAS DRIVING DOWN A COUNTY HIGHWAY GOING 55 MPH. THERE WERE NO STREET LIGHTS. IT HAPPENED A TOTAL OF 4 TIMES ON MY 40 MINUTE DRIVE HOME THROUGH THE COUNTRY. VERY SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908848September 23, 2016
UNKNOWN OR OTHER
THE VEHICLE'S REAR PASSENGER SLIDING DOOR WILL NOT UNLOCK EITHER FROM THE FOB OR FROM THE OUTSIDE OF THE VEHICLE. THIS VERY WELL COULD CAUSE A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909331September 23, 2016
SERVICE BRAKES
WE HAVE REPLACED THE ROTATORS AND PADS OUT OF POCKET 4 TIMES ON THIS VEHICLE. ANOTHER TWO WERE REPLACED IN WARRANTY BEFORE 36,000MILE. THE FIRST REPAIR MADE OUT SIDE OF WARRANTY WAS AT 37,000MILES. THE CALIPERS HAVE BEEN REPLACED ON THE VEHICLE BECAUSE THE BRAKES CLENCH DOWN AND WON'T RELEASE. WE HAVE REPLACE THE HOSES, CALIPERS, ROTATORS, PADS AND BLEED THE SYSTEM FOR ALL WHEELS IN THE PAST 6 MONTHS. THE BRAKES ARE CURRENTLY CLENCHED DOWN AND WON'T COME UP. THE MECHANIC NOW HAS TO GO INTO THE VEHICLE TO FIND WHAT EXACTLY IS WRONG. BECAUSE HE HAS LOOKED AT THE WHOLE BRAKE SYSTEM AND CAN'T FIND WHAT IS WRONG. FIRST DATE OF OCCURRENCE IS 12-2013 FOR OUT OF WARRANTY REPAIR ON A 2012 DODGE GRAND CARAVAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909397September 23, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY 2011 CARAVAN HAS 68K MILES ON IT. FOR THE PAST FEW MONTHS, IT WILL INTERMITTENTLY HAVE PROBLEMS STARTING. EVERYTHING SEEMS FINE UNTIL YOU TURN IT TO CRANK AND THEN IT JUST MAKES A CLICK NOISE. IT WILL DO THIS ANYWHERE FROM 2 TO 20 TIMES UNTIL IT FINALLY CRANKS. IT WILL BE FINE FOR DAYS AND THEN SUDDENLY... NO START. I'VE LEFT IT AT MY MECHANIC FOR ONE WEEK LAST MONTH AND ONE WEEK THIS MONTH. THEY REPLACED THE BATTERY, BUT NO AVAIL. THEY HAVE SEEN IT IN ACTION (ACTUALLY CAME TO ME BECAUSE THEY ARE TOTALLY STUMPED TOO), BUT CANNOT REPLICATE IT. SO I'M OUT $800 IN CAR RENTAL FEES AND NO ONE CAN FIGURE OUT WHY THE THING IS ACTING LIKE IT IS. I'M WORRIED I'M GOING TO BE STRANDED WITH A HAND FULL OF KIDS AND A CAR THAT WON'T START. I DON'T LIKE FEELING LIKE I CAN'T TRUST MY CAR. DODGE HAS BEEN UNHELPFUL AS WELL, ALTHOUGH I'M GIVING THE DEALERSHIP A SHOT AT THIS PROBLEM AGAIN AND TAKING IT THERE. ANOTHER WEEK OF RENTAL CAR FEES - YAY! FROM READING ONLINE AND A QUICK YOUTUBE SEARCH, IT APPEARS I'M NOT ALONE WITH THIS PROBLEM. I JUST WANT IT FIXED, WHATEVER THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908379September 21, 2016
ELECTRICAL SYSTEM
INTERMITTENT ELECTRICAL PROBLEMS - REPLACED TIPM AT MY OWN EXPENSES. 6 MONTHS LATER, VEHICLE WOULD NOT START, NO ELECTRICAL POWER - ONLY SECURITY LIGHT FLASHING. TOOK TO FIRESTONE, THEY COULD NOT DIAGNOSE, THEN TOWED TO CHRYSLER DEALER - COULD NOT FIND ANYTHING, RECONNECTED TIPM CONNECTIONS, VEHICLE STARTED AND RAN OK. THERE ARE MULTIPLE PROBLEMS WITH THIS DESIGN/GENERATION OF THE TIPM (AS SEEN IN FORUMS) - EVEN HAD TO CHANGE AT MY OWN EXPENSE, STILL HAVE RANDOM/INTERMITTENT ELECTRICAL PROBLEMS - IS THIS VEHICLE SAFE TO DRIVE - WILL THE AIRBAGS WORK, IF NEEDED? WHY HAS THIS VEHICLE NOT BEEN RECALLED AND THE TIPM REPLACED/REDESIGNED - THIS IS A MASSIVE SAFETY ISSUE WITH THESE MINIVANS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908381September 21, 2016
AIR BAGS
TAKATA RECALL - DOES THIS VEHICLE HAVE RECALLED TAKATA INFLATORS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908384September 21, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR (2011 GRAND CARAVAN) WOULD CRANK BUT NOT START. I HAD IT TOWED TO SAFFORD DODGE IN SPRINGFIELD, VIRGINIA. THEY DIAGNOSED THE PROBLEM AS A BAD FUEL PUMP. I PAID $950 FOR A TOW AND A NEW FUEL PUMP. AS SOON AS I DROVE THE VEHICLE HOME, IT WAS DOING THE EXACT SAME THING (CRANK BUT NOT START). EVENTUALLY, IT STARTED BUT, LATER IN THE DAY, IT WOULD NOT START AT ALL. I CONTACTED THE DEALER AND MADE ARRANGEMENTS FOR IT TO BE TOWED IN AGAIN. EVENTUALLY, THE SERVICE GUY CALLS BACK AND SAYS THEY ARE HAVING TROUBLE PINPOINTING THE PROBLEM. BEFORE THIS POINT I HAD RESEARCHED THE PROBLEM AND DISCOVERED THE MULTIPLE ISSUES WITH THE TIPM MODULE. THE NEXT MORNING HE CALLS MY WIFE AND TELLS HER THAT WE NEED A NEW TIPM MODULE AND IT'S GOING TO COST $1200 TO REPLACE IT. SHE TOLD HIM THAT WE WOULD PAY FOR THE TIPM MODULE PROVIDED THEY DEDUCTED THE COST OF THE NEW FUEL PUMP WHICH WE BELIEVE WAS REPLACED IN ERROR. SERVICE GUY WAS ADAMANT THAT FUEL PUMP WAS BAD AND THAT IT HAD TO BE REPLACED. HE SAID THEY HAD ISOLATED THE PUMP AND CONFIRMED THAT IT HAD POWER COMING TO IT BEFORE DIAGNOSING THAT IT NEEDED TO BE REPLACED. THIS MAY BE TRUE BUT I HAVE ZERO FAITH THAT THIS GUY WAS TELLING ME THE TRUTH. I HAVE READ SEVERAL REPORTS ON THE INTERNET WHERE PEOPLE HAD THEIR FUEL PUMP REPLACED IN ERROR. I EVENTUALLY WENT TO THE SERVICE MANAGER. HE WAS ALSO INSISTENT THAT THE FUEL PUMP FAILED SIMULTANEOUSLY WITH THE TIPM MODULE. I ALSO ASKED HIM IF THEY HAD REPLACED MULTIPLE TIPM MODULES AND HE ACTED AS IF THIS WAS A VERY RARE REPAIR; HOWEVER, WHEN HE INSINUATED THAT MY FUEL PUMP AND TIPM HAD FAILED SIMULTANEOUSLY, HE ACTED AS IF HE HAD SEEN THIS SEVERAL TIMES?! MY CENTRAL CONCERN IS THAT THERE HAVE BEEN SEVERAL REPORTS OF THE TIPM MODULE FAILING ABRUPTLY AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908413September 21, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
INSTRUMENTAL CLUSTER LIGHTS TURN ON, ALL DIAL INDICATORS GO TO 0, WIPERS TURN TWICE, OUTSIDE LIGHTS TURN ON AND THEN OFF, AND WARNING BEEPS INSIDE. CAN REPEAT DIFFERENT FREQUENCY TIME, BUT USUALLY EVERY FEW SECONDS. SOME WARNING LIGHTS REMAIN ON, ESPECIALLY BRAKE WARNINGS AND AIRBAG. 2 DEALERS REVIEWED AND RECOGNIZED ISSUE BUT STATED DID NOT KNOW WHAT TO DO. RARELY, AFTER START-UP ONLY BRAKE LIGHT AND AIRBAG WARNINGS STAY ON AND NO OTHER LIGHT ISSUE. FIRST DEALER REPLACED INSTRUMENT CLUSTER AND IMPROVED BY NO LEFT DIAL ISSUE, BUT WARNING LIGHTS STILL OCCUR. ALL WARNING LIGHTS, CENTER DIAL, AND RIGHT DIAL, LIGHTS, AND WIPER ISSUES STILL OCCUR. DEALER CHECKED AND NOTED PROGRAMMING ISSUE BUT INFORMED NOTHING CAN DO. NOW OCCURS MORE OFTEN. ALL BRAKE WARNING LIGHTS NOW ALWAYS SHOW AFTER BEGINNING TO DRIVE. THEN ALL OTHER WARNING LIGHTS, AND SO ON, BEGIN AS NOTED. RECORDED AND ATTACHED. FREQUENCY HAS INCREASED. IF I TURN OUTSIDE LIGHTS ON, LIGHTS WILL NOT TURN OFF WHEN ISSUE OCCURS BUT TURN SIGNAL STILL STOPS WHEN I HAVE THEM ON. OTHER DRIVERS THEN DO NOT KNOW IF I AM TURNING. AIRBAG, BRAKE, FUEL LIGHTS, WIPERS, AND OUTSIDE LIGHTS WORRY ME SINCE EVERYTHING SHOWS WARNING OR STOPS WHILE DRIVING, AS FREQUENT AS EVERY FEW SECONDS DURING ENTIRE DRIVE. IS ONE OF THE ISSUES REAL OR ARE THEY ALL PRETEND DUE TO THE VEHICLE ISSUE? OCCURS ALL SPEEDS, TEMPERATURES, AND SO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908169September 20, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT HESITATED TO RESPOND. THE ABS WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL STIFFENED AND TRAVELED TO THE FLOOR BEFORE THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE ABS PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908270September 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE ENGINE, THE FUEL SYSTEM FAILED TO ENGAGE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FAILURE CODE FOR THE FUEL PUMP. THE VEHICLE WAS REPAIRED AND THE FUEL PUMP ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907599September 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE SHOWED THAT THE VEHICLE WAS VERY HOT. IN ADDITION, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. AFTER PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ALLOWING IT TO COOL DOWN, THE CONTACT CHECKED THE COOLANT AND NOTICED A SLUDGE LIKE SUBSTANCE INSTEAD OF COOLANT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907124September 16, 2016
AIR BAGS, VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ALSO CONCERNED ABOUT THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE WINDOWS WOULD ROLL UP OR ROLL DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906813September 15, 2016
ELECTRICAL SYSTEM
MY VAN SUDDENLY SHUT-DOWN AT HIGHWAY SPEED (70 MPH) WITH CRUISE CONTROL ENGAGED DUE TO ALTERNATOR FAILURE WHICH PLACED MY WIFE, MYSELF AND OTHERS ON THE HIGHWAY IN EXTREME DANGER OF COLLISION. LUCKILY WE WERE IN RIGHT LANE AND WERE ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WOULD NOT RESTART (NOTHING - NO SOUNDS, ONLY BRIGHT WHITEOUT OF DASHBOARD) - TOW WAS REQUIRED. SUDDEN SEQUENCE OF EVENTS - CHARGING SYSTEM LIGHT ILLUMINATED SHORTLY FOLLOWED BY ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, CRUISE CONTROL WOULD NOT DISENGAGE, ENGINE UNCONTROLLABLY ACCELERATED / DECELERATED LEADING TO ENGINE SHUTTING DOWN AND DASHBOARD GOING TO TOTAL BRIGHT WHITEOUT. THIS ALTERNATOR FAILURE IS IDENTICAL TO NHTSA CAMPAIGN #14V634000 / FCA RECALL #P60. MY GRAND CARAVAN HAS UNDER 39,000 MILES - 3.6 LITER ENGINE / 160 AMP ALTERNATOR SAME AS RECALL FOR OTHER DODGE MODELS BUILT IN SAME YEAR AS MY GRAND CARAVAN. REPAIRS MADE FOLLOWING DAY (9/6/16) AT TYSON CHRYSLER DODGE JEEP / SHOREWOOD, IL - ALTERNATOR FAILURE, REMOVED AND REPLACED ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906840September 15, 2016
ENGINE, FUEL/PROPULSION SYSTEM
2205 DODGE GRAND CARAVAN STALLS AFTER REFUELING. MULTIPLE OCCURENCES. HAPPENS IN MOTION STRAIGHT LINE, WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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