Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11040263October 26, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE ROAD AFTER COMING TO A STOP SIGN AFTER RELEASING THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED UNCONTROLLABLY THEN AFTER PRESSING THE GAS PEDAL IT STOPPED. THE NEXT LIGHT I CAME TO SAME THING HAPPENED THE CAR ACCELERATED AFTER TOUCHING THE BRAKES AND I ALMOST WENT THROUGH A LIGHT CAUSING AN ACCIDENT. TOOK IT TO THE DEALER THEY CHECKED IT OUT AND SAID NOTHING IS WRONG VERY SCARED TO DRIVE THIS CAR WITH THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039724October 25, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AIRBAG LIGHT IS ON CONSTANTLY - NEVER TURNS OFF. SEAT BELT LIGHT WILL SOMETIMES COME ON EVEN WHEN SEAT BELT IS SECURE. FUEL PUMP DOESN'T STOP RUNNING AFTER ENGINE IS SHUT OFF. WHILE DRIVING, ALL LIGHTS WILL COME ON ON DASH AND GAUGES/HEADLIGHTS WILL FLICKER THEN CAR WILL DIE. HAS HAPPENED MORE THAN THREE(!) TIMES AT NIGHT ON BUSY HIGHWAY WITH 2 TODDLERS IN CAR!!! HAD TO PULL OFF ROAD IN COMPLETE DARKNESS. I AM FEARFUL OF DRIVING THIS CAR. I WILL NOT DRIVE AT NIGHT ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039478October 24, 2017
ELECTRICAL SYSTEM
MY 2011 CARAVAN IS HAVING SERIOUS ISSUES WHEN ATTEMPTING TO CRANK. AT TIMES THE ENGINE WILL CONTINUOUSLY TURN OVER WHEN ATTEMPTING TO START ENGINE. IT COMPLETELY DRAINED MY 1 MONTH OLD TO BATTERY. I TOOK IT IN TO THE DEALERSHIP TODAY FOR RECALL T33 AND I STATED THE ONGOING ISSUES. THEY PREFORMED A DIAGNOSIS TEST (I PD $165) AND STATED THE TIPM NEEDS TO BE REPLACED FOR $1475. AFTER SOME RESEARCH, I'VE NOTICED THIS IS AN ONGOING ISSUE WITH MANY 2011+ CARAVAN OWNERS. MY ISSUE BEGAN IS 2015 (85,000 MILES) WITH AN INTERMITTENT CLICK WHEN ATTEMPTING TO START MY VAN. NOW, OBVIOUSLY THE ISSUE IS PROGRESSING. SEEING THERE IS A HISTORY OF ISSUES WITH TIPM, DODGE SHOULD BE COMPELLED TO ISSUE A RECALL. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036058October 24, 2017
AIR BAGS
THE AIR BAG LIGHT GOES ON AND OFF PERIODICALLY, BOTH WHILE DRIVING AND STOPPED, TYPICALLY AFTER A RAIN STORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035772October 23, 2017
ENGINE, POWER TRAIN
TAKATA RECALL : WHILE DRIVING, VAN WOULD NOT GO INTO GEAR AND SENT SUPER HIGH RPMS AND WOULD NOT COME DOWN WHILE BRAKING. HAVE READ ABOUT SEVERAL OF THESE ISSUES WITH THIS STYLE OF VEHICLE. DANGEROUS WHILE HAVING KIDS IN THE VEHICLE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035843October 23, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COULD BE WHY THE ENGINE SHUT OFF.' I REPLY, 'SO YOU ARE TELLING ME THAT THE ENGINE SHUT OFF' 'IN MOTION' BECAUSE THE TRANSMISSION FLUID WAS LOW, AND NO LIGHTS SHOWED UP ON MY DASH?' WHAT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035360October 21, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AS I WAS DRIVING, THE VEHICLE TOOK A WHILE TO START AT TIMES. THE VEHICLE WOULD NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034590October 19, 2017
AIR BAGS, SEATS
DRIVING ON HIGHWAY CAR IN MOTION WHEN PASSENGER HEADREST DEPLOYED HITTING PASSENGERS HEAD PUSHING THEM INTO DASHBOARD. TAKEN TO ADDYS DODGE AND WAS TOLD IT WAS BROKE AND NEEDED A NEW HEADREST FOR $790.00 THAT HEADREST WAS NOT UNDER WARRANTY AND ASKED FOR $ 98.00 FOR THERE INSPECTION
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11034732October 19, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION SWITCH THE VAN TURN OFF IF YOU HIT A BUMP AN HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034236October 18, 2017
STEERING
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILURE WAS CAUSED BY THE ROAD CROWNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034348October 18, 2017
AIR BAGS
CAR WAS PARKED IN DRIVEWAY, ENGINE WAS RUNNING AND THE FRONT PASSENGER DOOR WAS SLAMMED AND SIDE/CURTAIN AIRBAGS WERE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034442October 18, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE BOUGHT A 2016 DODGE CARAVAN AND HAD A "REMOTE" START INSTALLED THROUGH THE DEALERSHIP. THE VAN WOULD SHUT OFF WHEN THE REMOTE START WAS USED, SOMETIMES. WHEN IT SHUT OFF IN NEUTRAL, BEFORE I COULD EVEN MAKE IT INTO THE VAN, THE ELECTRICAL ACTED LIKE IT WAS DISCONNECTED FROM THE BATTERY, (THE CLOCK WOULD BE FLASHING, RADIO STATIONS UN-PROGRAMMED, AIRBAG LIGHT ON.) THE DEALERSHIP HAD OUR VAN FOR 2 WEEKS (NO RENTAL), AND THEY NEVER COULD DUPLICATE OR FIX THE PROBLEM. WE PICKED UP OUR VAN AND DID NOT RECEIVE PAPERWORK. @THREE MONTHS LATER, THE VAN DIED AGAIN. BUT THIS TIME WHILE IN DRIVE-AT A COMPLETE STOP, WHILE AT A DRIVE THRU BANK ATM. WHEN IT SHUT OFF, THE ELECTRICAL ACTED LIKE IT WAS DISCONNECTED FROM THE BATTERY, (THE CLOCK WOULD BE FLASHING, RADIO STATIONS UN-PROGRAMMED, AIRBAG LIGHT ON-SAME AS BEFORE) I TOOK THE VAN TO THE DEALERSHIP. THEY ESTIMATED IT WOULD TAKE 3 DAYS TO REPAIR AND GAVE ME A RENTAL. IN LESS THAN ONE DAY THEY DID A COMPUTER "UPDATE." ON MY WAY HOME FROM PICKING UP THE "REPAIRED" VAN, IT SHUT OFF AGAIN, THIS TIME IN DRIVE-AT A COMPLETE STOP, IN A FAST FOOD DRIVE THRU. I TOOK IT BACK ON THE SAME DAY, AND WAS GIVEN ANOTHER RENTAL. THIS WAS IN OCTOBER. (PAPERWORK STATES: OCT 11 AND OCT 13.) FRIDAY OCT 13 I RECEIVED A CALL FROM THE DEALERSHIP TO BRING BACK THE RENTAL. WHEN I ASKED IF MY VAN WAS FIXED I WAS TOLD, 'NO, BUT THE DEALERSHIP ISN'T GOING TO PAY FOR THE CAR RENTAL ANYMORE.' THE DEALERSHIP OPENED A STAR CASE FROM CORPORATE AND WERE TOLD TO CLOSE THE CASE, EVEN THOUGH NOTHING WAS FIXED. I RETURNED THE RENTAL AND PICKED UP MY VAN. OCT 18, MY VAN SHUT OFF AGAIN, WHILE AT A COMPLETE STOP IN REVERSE. I AM WAITING TO HEAR BACK FROM THE DEALERSHIP, TO SEE IF THEY CAN FIX THIS PROBLEM-AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034029October 17, 2017
SEATS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE ATTEMPTED TO LOAD THE VEHICLE, HER RIGHT ELBOW HIT THE HEADREST. SUDDENLY, THE HEADREST POPPED OUT WITHOUT WARNING. THE CONTACT STATED THAT THE HEADREST POPPED OUT ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703 (562) 402-5335), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034163October 17, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEED DROPPED TO 40 MPH AND SHE WAS UNABLE TO ACCELERATE ANY FURTHER. THE VEHICLE WAS TAKEN TO FREEDOM DODGE CHRYSLER JEEP (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 (972) 572-2277) WHERE IT WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033811October 16, 2017
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE HEATER AND DEFROSTER ON THE DRIVER'S SIDE OF THE VEHICLE FAILED. LAKESHORE CHRYSLER PLYMOUTH DODGE IN MONTAGUE, MICHIGAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SUGGESTED THAT TSB: R62 REGARDING THE ACTUATOR COULD BE A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *LN UPDATED 8/30/18*JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11033531October 16, 2017
AIR BAGS, WHEELS
I DO NOT HAVE A TAKATA BUT MY VEHICLE HAS THE TAKATA RECALL ISSUE PLUS I ONLY HAD MY VEHICLE FOR ALMOST 2YRS BUT I HAVE 5 KIDS AND IT WORRIES ME TO DRIVE WITH THAT LIGHT ON AND SOME WEIRD NOISE THAT JUST STARTED IN MY DRIVER BACK TIRE BUT THIS AIRBAG LIGHT THATS ON WORRIES ME IM SCARED TO DRIVE AND MY KIDS HAVE TO GET BACK AND FOURTH TO SCHOOL, WHAT AM I SUPPOSE TO DO. OH MY CAR HAS NOT BEEN IN ANY ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033354October 14, 2017
STRUCTURE:BODY
MY CAR IS 2005 DODGE GRAND CARAVAN IT HAS RUST IN THE BACK FENDER TWO SIDE DRIVER AND PASSENGER BED REST MAYBE IN THE FRAME AND I AM NOT ONLY ONE HAS THIS PROBLEM THIS PROBLEM IS VERY DANGEROUS BECAUSE THE FRAME CAN BE BREAK ANYTIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032278October 8, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
THE VEHICLE STOPS RUNNING WITHOUT WARNING. IT HAS OCCURRED ON THREE OCCASIONS: ONCE AT A SLOW SPEED (25 MPH) ON FLAT TERRAIN, GOING UPHILL AT 57 MPH, GOING DOWN HILL AT 45 MPH, ALL IN GOOD WEATHER CONDITIONS AND TRAVELING IN A STRAIGHT LINE. THE CAR CANNOT BE IMMEDIATELY RESTARTED, BUT AFTER A PERIOD OF MINUTES WILL RESTART. THE ENGINE SEEMS TO BE IN GOOD CONDITION AND HAS PLENTY OF POWER. THERE APPEARS TO BE NO ENGINE/MECHANICAL REASON FOR THESE EVENTS. THE EVENTS LEAVE NO TRACE OR ERROR MESSAGE THAT CAN BE OBTAINED BY OUR MECHANIC. IF THIS POWER OUTAGE OCCURRED WHEN IN THE PASSING LANE, CROSSING A RODE AT AN UNPROTECTED INTERSECTION OR OTHER CONDITION WHERE STALLING OUT RANDOMLY WOULD LEAVE US OR OTHERS IN A LIFE THREATENING SITUATION IT WOULD BE TERRIBLE. WE HAVE BEEN FORCED TO STOP DRIVING THE VEHICLE FOR FEAR OF INJURY OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032279October 8, 2017
ELECTRICAL SYSTEM
TIPM HAD TO BE REPLACED DUE TO ELECTRICAL INSTABILITY WITH THE FUEL SYSTEM. SAME TIPM THAT WAS INVOLVED IN THE 2014 RECALL FOR THE DODGE DURANGO AND JEEP GRAND CHEROKEE. VEHICLE WOULD NOT START OR WOULD NOT STAY RUNNING. NO POWER TO THE FUEL PUMP. NEW TIPM WAS REDESIGNED AND HAD TO HAVE 5 PAGES OF INSTRUCTIONS TO REWIRE THE NEW TIPM TO FIT IN TO VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032199October 7, 2017
AIR BAGS, ENGINE, STEERING
I SEND MY VEHICLE TO FREEHOLD DODGE DEALER AFTER MANY DAYS THE DEALER DIDN'T DO ANYTHING BECAUSE MY VEHICLE UNDER WARRANTY AND THE CORPORATE DOESN'T PAY WELL TO THE DEALER I DON'T KNOW WHERE I CAN FILE COMPLAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan