Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11047384November 20, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE COMPLAINT REGARDING TIPM BUT NOW MY BATTERY IS DRAINED AND CAR WON'T TURN ON. WHEN IS DODGE GOING TO STEP IN AND HELP THOUSANDS OF PEOPLE WITH SAME PROBLEM BEFORE SOMEONE DIES BC VAN TURN OFF WHILE DRIVING AND FAMILY SUES? WHY IT HAS TO TAKE A TRAGIC ACCIDENT BEFORE DODGE STEPS IN? I'M SURE AM NOT THE ONLY ONE WITH CHILDREN DRIVING AND STILL PAYING FOR THIS GARBAGE VAN. I WILL NEVER BUY DODGE AGAIN. GETTING A LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046904November 17, 2017
SERVICE BRAKES, ENGINE
CAR STALLS OUT OF NOWHERE AND I LOSE POWER STEERING AND BRAKES. THE TRACTION CONTROL LIGHT COMES ON AFTER IT'S STALLED. I HAVE NEARLY GOTTEN INTO AN ACCIDENT TWICE BUT IT HAS STALLED MORE THAN THAT. IT WAS IN MOTION FROM SPEEDS OF 25-40 MPH ON CITY STREETS. TWICE ON A TURN AND 6 TIMES GOING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047044November 17, 2017
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN EQUIPPED WITH UNIROYAL TIRES, SIZE: 225/65R16 (NA). WHILE DRIVING, THE TIRE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PULL OVER AND, UPON INSPECTING THE VEHICLE, DISCOVERED THAT THE REAR PASSENGER TIRE WAS FLAT. THE CONTACT REPLACED THE FLAT TIRE WITH THE SPARE. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER DODGE JEEP RAM (12430 AUTO DR, CLARKSVILLE, MD 21029 (301) 596-9990) WHERE THE REAR PASSENGER TIRE WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A PRESSURE MONITOR SYSTEM AND A TIRE PRESSURE SENSOR FAILURE IN THE REAR. ALSO, THE NUT VALVE STINT WAS CORRODED. THE CONTACT STATED THAT THE SENSOR WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 81,725.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046238November 15, 2017
AIR BAGS
THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED THE PASSENGER FRONT DOOR, THE SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, AS IT WAS STATIONARY AT THE TIME OF THE DEPLOYMENT. AND WHILE MY SON DID NOT RECEIVE ANY PHYSICAL INJURIES, HE CONTINUES TO STRUGGLE WITH THE FEAR AND STRESS CAUSED BY THE INCIDENT. THE VEHICLE WAS TOWED TO TRANSITOWNE DODGE AND INSPECTED BY BOTH THE DEALER AND BY A CHRYSLER INSPECTOR. VIA LETTER, I WAS INFORMED THAT THE COMPANY HAD NO INTENTIONS OF COVERING THE COSTS OF REPAIR TO THE VAN, WHICH ARE UPWARDS OF $6000. I HAVE REACHED OUT TO FCA GROUP REPEATEDLY BY HAVE BEEN MET WITH DEAD ENDS AND NON-STARTERS. I AM FILING THIS REPORT TO HOPEFULLY PREVENT OTHERS FROM A SIMILAR EXPERIENCE AND THE POSSIBLY OF MORE SEVERE INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046013November 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE POSTED COMPLAINTS FOR 2 YEARS WITH SAME PROBLEM REGARDING THE TIPM HOWEVER I WAS READING THE REASON OF NOT BEING RECALLED IS BECAUSE ALL THE TIPM SYSTEMS WILL MALFUNCTION REGARDLESS HOW MANY TIMES IT'S CHANGE. IF THIS IS SO WHY THEY DON'T RECALL ALL THIS VEHICLES.? I'VE BEEN STUCK NUMEROUS OF TIMES, REPLACED (2) $200 BATTERIES BC THE TIPM EATS THE BATTERY. I HAVE CHILDREN AND IT IS NOT FAIR TO BE STUCK IN THE MIDDLE OF NO WHERE WHEN CAR DECIDERS NOT TO TURN ON.. MAKE IT A RECALL FOR EVEN EXCHANGED FOR ANOTHER VEHICLE WHERE WIE WILL BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044789November 9, 2017
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE HAS SHUT DOWN WHILE DRIVING ABOUT 15 TIMES OVER THE LAST 2 YEARS. WHILE DRIVING, USUALLY AT SLOWER SPEEDS BUT ONCE ON THE FREEWAY AND A FEW TIMES AT ABOUT 45 MPH, THE ABS LIGHT COMES ON AND THEN EVERYTHING SHUTS OFF -- ENGINE, POWER STEERING, BRAKES -- EVERYTHING. IT IS A MIRACLE IT HASN'T KILLED US YET. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY CAN NOT REPLICATE IT OR FIND ANY CODE THAT IS THE PROBLEM. IT IS NOT THE IGNITION RECALL AS WE HAVE HAD THAT FIXED. DURING MY RESEARCH I HAVE FOUND THAT THIS IS A PROBLEM WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045035November 9, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS EITHER DEFECTIVE, OR DAMAGED FROM WEATHER EXPOSURE. SPARATIC POWER ISSUES ARE PRESENT CAUSING ODD THINGS TO GO WRONG, FROM THE BATTERY BEING DRAINED, TO BACKLIGHT FLICKERING ON THE DASH, TO UPON EXITING THE VEHICLE ATTEMPTING TO LOCK VEHICLE TO ONLY HAVE IT UNLOCK AGAIN, TO ALSO UPON LOCKING, HAVING THE FRONT WINDOWS RANDOMLY GO DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044437November 8, 2017
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044644November 8, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE EXPERIENCED A LOSS OF POWER WHILE TRAVELING HIGHWAY SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARK THOMAS MOTORS (2315 SANTIAM HEY SE, ALBANY) WHERE IT WAS DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND TO CONTACT NHTSA DUE TO THEM BEING THE RESPONSIBLE PARTY FOR THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044695November 8, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN WE FIST GOT THE VAN WE EXPERIENCED SOME ISSUES WITH THE BRAKES. THE DEALERSHIP WAS SUPPOSED TO TAKE CARE OF IT BUT THE PROBLEM PERSISTED AND WE WENT TO A RECOMMENDED MECHANIC. THEN THE FOLLOWING MONTHS WE HAD SOME ISSUES WITH THE MOTOR MOUNTS. ONCE AGAIN WE HAD TO REPLACE THEM AND THEN WE HAD SOME PROBLEMS WITH THE ELECTRONIC COMPUTER AND WE HAD TO RE-LEARN SOME OF THE ALREADY INSTALLED PROGRAMS. I WOULD LIKE FOR WHOEVER APPROVES THE RECALLS TO GO AHEAD AND APPROVE THE OTHER ISSUES BECAUSE FOR IT BEING A SIX YEAR OLD CAR IT DEFINITELY HAS MORE ISSUES THAN IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044073November 7, 2017
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS 34,000 MILES ON IT AND WILL NOT START. ONCE IT'S DOES START IT SHUTS OFF. WAS INFORMED IT WAS FUEL PUMP. ONCE THE FUEL PUMP WAS REPLACED THE VEHICLE DID THE EXACT SAME THING. THIS IS VERY DANGEROUS BECAUSE IT'S A HANDICAPPED ACCESSIBLE VEHICLE AND WHEN YOU DRIVE IT STALLS AND CUTS OFF VERY DANGEROUS IN TRAFFIC AND WHEN YOU HAVE A TRACTOR TRAILER BEHIND YOU. THE DEALER THEN SAYS IT'S THE "TOTALLY INTEGRATED POWER MODULE" WHICH IS NOT NOT COVERED UNDER WARRANTY. THIS IS VERY DANGEROUS AND A RECALL NEED TO BE ISSUED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044387November 7, 2017
ENGINE
A FLUID LEAK WAS FOUND ON THE GARAGE FLOOR UNDER OUR VAN. UPON FURTHER INSPECTION IT TURNED OUT TO BE ENGINE OIL. WE TOOK THE VAN TO THE DEALER TO HAVE IT LOOKED AT AS IT IS STILL UNDER MANUFACTURE'S WARRANTY. THE DEALER MENTIONED THAT THE OIL "COOLER" OR ADAPTER WAS PROBABLY CRACKED FROM THE LAST OIL CHANGE. THIS PART IS WHAT HOLDS THE OIL FILTER. IT IS A PLASTIC PART THAT IS SUBJECT TO TORQUE WHEN THE CAP IS REMOVED AND REPLACED AFTER CHANGING THE OIL FILTER. THIS PART IS ENGINEERED TO FAIL AFTER SO MANY OIL CHANGES. ONCE IT FAILS, OIL IS FORCED UNDER PRESSURE ON TOP OF THE ENGINE, CAUSING A POTENTIAL FIRE RISK. THE DEALER WILL NOT COVER THIS UNDER MANUFACTURE'S WARRANTY SINCE THEY DID NOT PERFORM THE OIL CHANGE. THIS IS A SERIOUS ISSUE AND A RECALL OF THIS PART WITH REPLACEMENT USING A METAL REPLACEMENT SHOULD BE SERIOUSLY CONSIDERED BEFORE SOMEONE GETS HURT, NOT AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043318November 4, 2017
ELECTRICAL SYSTEM
THE DRIVERS SIDE WINDOW SWITCH DOESN'T MAKE THE WINDOW GO UP. YOU HAVE TO PLAY WITH IT FOR AWHILE BEFORE IT DOES . IT DOES THIS ANY TIME YOU TRY TO MAKE THE WINDOW GO UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042584November 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT DRIVER SIDE CYLINDER HEAD OF THE MOTOR WAS FAULTY. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM IN ROSEVILLE, MICHIGAN 48066, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041973November 1, 2017
ELECTRICAL SYSTEM
WITH KEY IN IGNITION SWITCH, JARRING OR NATURAL MOVEMENT AFTER STARTING CAUSES SYSTEM SHUTDOWN AT ANY SPEED. FIRST INCIDENT OCCURRED AT 55 MPH AND WAS LEFT WITHOUT POWER STEERING, BRAKES OR ANY OTHER ELECTRICALLY CONTROLLED SYSTEM FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041537October 31, 2017
ELECTRICAL SYSTEM
VEHICLE HAS ABRUPTLY SHUT DOWN DURING OPERATION AT SPEEDS GREATER THAN 60 MPH. I WAS ABLE TO SAFELY GUIDE VEHICLE TO AN AVAILABLE SHOULDER AREA AND RESTART. THE SHUT DOWN CAME WITH DASH LIGHTS OF SERVICE ENGINE SOON AND BATTERY LIGHT. THESE LIGHTS HAVE BEEN SIMULTANEOUS AND INTERMITTENT. VEHICLE WAS TAKEN INTO THE DEALER AND THE DEALER INDICATED THAT A OB COMPUTER SOFTWARE UPGRADE WAS REQUIRED AND UPLOADED. I WAS CHARGED A DIAGNOSIS FEE FOR THIS. THE UPLOAD APPEARS TO HAVE CURED THE SERVICE ENGINE LIGHT BUT THE BATTERY LIGHT HAS RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041456October 30, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP IS STAYING ENGAGED WHEN THE CAR IS TURNED OFF, A SIDE EFFECT OF A DAMAGED TOTALLY INTEGRATED POWER MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041465October 30, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TIRE PRESSURE SENSOR LIGHT IS ALWAYS ON, FUEL PUMP RUNS AFTER THE VEHICLE IS SHUT OFF, AUTOMATIC REAR DOORS OPEN AND CLOSE INTERMITTENTLY WITH OUT THE PUSH OF THE BUTTONS. WE HAVE HAD TO REPLACE 4 BATTERIES AND 3 ALTERNATORS, EVERY TIME THE DEALERSHIP TELLS US THIS IS A COMMON ISSUE WITH THE TIPM. PREVIOUSLY WE HAVE ALSO REPLACED THE TRANSMISSION AND THE ENGINE HAS NEEDED REPAIRS. ENGINE REPAIRS WERE COVERED UNDER A RECALL BUT NOT THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040857October 29, 2017
WHEELS
VALVE STEM CORRODED AND CATASTROPHICALLY FAILED. I WAS LUCKY IT DIDN'T END UP EMBEDDED IN MY FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040169October 26, 2017
ELECTRICAL SYSTEM
FRIDAY MORNING (OCT 20, 2017) VEHICLE WAS DRIVEN MOMENTARILY, THEN IMMEDIATELY PARKED BECAUSE THE ENGINE LIGHT WAS ON. VEHICLE WAS NOT MOVED, STARTED, OR KEY CYCLED AFTER IT WAS PARKED. THEN ON TUESDAY (OCT 24, 2017) AROUND 8:18 AM, SMOKE AND THEN FLAMES WERE VISIBLE COMING FROM THE ENGINE COMPARTMENT, LEFT SIDE. LEFT TIRE/BRAKES NOT INVOLVED. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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