Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11023391September 14, 2017
UNKNOWN OR OTHER
2011 DODGE GRAND CARAVAN.. I WAS THANKFULLY SITTING INFRONT OF THE HIGH SCHOOL WAITING FOR MY DAUGHTER TO COME OUT. MY VAN WAS RUNNING. I HAD RADIO ON AND WINDOWS DOWN. NOTHING ELSE ON NO AIR CONDITIONING OR ANYTHING. THE DASH LIGHTS ALL COME ON ALL OF A SUDDEN AND OFF. VAN IS DEAD. I TURN THE KEY OFF AND BACK ON AND NOTHING. I GET JUMPED. DRIVE THE 4 BLOCKS TO MY HOUSE BARELY GET IN THE DRIVE AND PARKED. I COULDN'T EVEN GET THE WINDOWS UP. ABOUT 2 HRS LATER MY NEIGHBOR COMES OVER TO JUMP ME AGAIN SO I CAN GET MY WINDOWS UP. GET THEM UP. WE WERE GOING TO TAKE IT TO ADVANCE TO GET IT HOOKED TO THEIR GADGET. I DIDN'T GET TWO HOUSES DOWN BEFORE I HAD TO PULL OVER BECAUSE MY VAN DIDN'T KNOW WHAT GEAR IT WAS IN. MY BACK UP CAMERA WAS EVEN ON. IF THIS HAPPENED ON THE HIGHWAY MY CHILDREN AND I COULD HAVE EASILY BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023452September 14, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND BEFORE THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE NIELSEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 175 NJ-10, EAST HANOVER, NJ 07936; (973) 884-2100 WHERE THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN THE DRIVE GEAR AT THE CONTACT'S DRIVE WAY THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. A CASE NUMBER 32337129 WAS PROVIDED. THE VEHICLE WAS TOWED TO THE DEALER PRECISION CHRYSLER JEEP DODGE RAM LOCATED AT 1341 NJ-23, BUTLER, NJ 07405; (973) 838-6808 WHERE THE VEHICLE WAS TESTED AND THE FAILURE DID NOT RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023529September 14, 2017
ELECTRICAL SYSTEM
VEHICLE NOT STARTING RANDOMLY. WHEN YOU TRY TO START IT JUST CLICKS ONCE AND WON'T TURN OVER. AFTER A FEW MINUTES IT WILL START. I HAVE FOUND 1,000'S OF REPORTS OF THE SAME ISSUE FOR THIS SAME MAKE MODEL AND YEAR. PLEASE FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022947September 12, 2017
FUEL/PROPULSION SYSTEM
MY VAN WON'T START UP IN THE FIRST ATTEMPT IT START UP I THE SECOND ATTEMPT IT ALL HAPPEN WHEN I PUMP GAS FROM ARCO STATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021471September 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE GRAN CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD BEEN ILLUMINATING ON AND OFF FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS TAKEN TO MACDONALD MOTORS AUTO GROUP DEALER IN BRIDGTON, ME THAT DIAGNOSED THE VEHICLE AS HAVING OCCUPANT RESTRAIN MODULE FAILURE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BUT THE WARNING INDICATOR KEPT ILLUMINATING. THE VEHICLE WAS DIAGNOSED AGAIN BY MACDONALD MOTORS AUTO GROUP DEALER AND WAS DIAGNOSED AS A SEAT SENSOR FAILURE. THE CONTACT PURCHASED A USED SEAT FROM A SALVAGE YARD. THE VEHICLE WAS REPAIRED, BUT THE WARNING INDICATOR WAS STILL ILLUMINATING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021582September 5, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WONT START . FUEL PUMP DOESNT RUN AT TIMES , NO FUEL NO START . AT TIMES IT RUNS & STOPS ON ROAD . VERRY DANGEROUS IN TRAFFIC . WINDOWS ROLL DOWN BY THEMSELF . DOORS UN LOCK BY THEMSELF . DEALER DOESNT KNOW WHAT IS WRONG I AM TOLD . THE DEALER SAYS THE PROBLEM MAY BE THE TIPM COMPUTER BUT WILL NOT SAY FOR SURE . BUT THEY WILL REPLACE IT IF I WANT, FOR 1200.00 NO GUARANTEE IT WILL FIX IT . THESE VEHICLES WITH THIS TYPE OF COMPUTER SHOULD BE RECALLED . THEY ARE A DANGER TOTHE PUBLIC . WHEN DRIVING ON ROAD THEY WILL STOP RUNNING BECAUSE OF FUELPUMP & TIPM ARE NOT WORKING CORRECTLU .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021289September 3, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL GAGE DON'T WORK AFTER FUEL PUMP REPLACEMENT,,,,GASOLINE SPILLED ALL OVER ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021070September 1, 2017
ELECTRICAL SYSTEM, ENGINE
IN JUNE HAD THE TIPM REPLACED AS IT WAS CAUSING THE HORN TO GO OFF AND STAY ON, THE WIPERS TO GO OFF AND STAY ON AND OTHER ELECTICAL ISSUES. THESE SYMPTOMS RETURNED IN THE LAST MONTH (I WAS TRAVELING DURING THE RETURN OF THE ISSUES) AND THIS TIME, ABOUT TWO WEEKS AGO, WHILE DOING 55MPH DOWN A SECONDARY HIGHWAY, THE CAR'S HORN AND WIPERS CAME ON AND THE CAR COMPLETELY SHUT OFF - THE ENGINE SHUT DOWN. THE DEALER REPLACED THE TIPM AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020874August 31, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THREE DIFFERENT TIMES, I TOOK MY 2012 DODGE GRAN CARAVAN TO HAVE THE ENGINE CHECK BECAUSE IT STALLS OUT. THIS HAPPENS AT ANY SPEED. EVERY TIME ALL CHECK OUT OK PER THE DODGE REPAIR CENTER. TWICE THE CHECK ENGINE LIGHT WAS ON AT THE TIME OF THE ENGINE STALLING. TWICE NO INDICATION. ENGINE JUST QUIT. IT HAPPENED AGAIN LAST NIGHT (08/30/2017) WHEN MY WIFE WAS COMING HOME ON THE INTERSTATE. SHE WAS IN TRAFFIC AND THE ENGINE JUST QUIT. BIG SAFETY ISSUE. THANK GOD THAT SHE WAS NOT IN AN ACCIDENT. SOME THING IS WRONG WITH MY GRAN CARAVAN. THIS PROBLEM STARTED EARLY THIS YEAR (2017). FIRST TIME TO A DODGE FACILITY WAS ON 05/23/17, NEXT ON 06/05/17 AND ON 07/07/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020952August 31, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IN JULY 2017 MY 2011 DODGE GRAND CARAVAN WAS BROUGHT TO MY DODGE DEALERSHIP DUE TO PROBLEMS STARTING AND THE STALLING OF VEHICLE WHILE ON THE ROAD. DEALERSHIP FELT IT WAS THE FUEL PUMP WHICH WAS COVERED UNDER MY VEHICLE PROTECTION PLAN. MY CAR WAS GIVEN BACK TO ME APPROXIMATELY 3 DAYS LATER. MY HUSBAND PICKED UP THE CAR AND WITHIN 4 HOURS, CAR GAVE DIFFICULTY STARTING AND STALLED WHILE DRIVING AT A MAJOR INTERSECTION. DEALERSHIP WAS CONTACTED THE VERY NEXT MORNING AND CAR WAS BROUGHT TO BACK TO THE DEALERSHIP. IT WAS THEN DISCOVERED THAT THE TIPM OF THE CAR HAD TO BE REPLACED. THIS UNFORTUNATELY IS NOT COVERED. MY ISSUE IS THAT IF THE CAR IS STALLING AT INTERSECTIONS AND POSSIBLY ENDANGERING THE LIFE OF MYSELF AND MY CHILDREN IN THE CAR.. HOW CAN THIS NOT BE COVERED? HOW CAN THERE NOT BE A SAFETY RECALL? I AM LUCKY THAT THE CAR DID START BACK UP, BUT I NOW FEAR DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020989August 31, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TOOK MY VAN INTO JEFF WYLER EASTGATE AUTO MALL, IN BATAVIA, OH 45103, TO HAVE THE TWO RECALLS FIXED ON MY VAN AND WHEN I CALL TO CHECK UP ON THE PROGRESS I GET TOLD THAT THE TIPM NEEDS REPLACED AND THEY ARE WANTING TO CHARGE ME $1,337.60 TO FIX IT BEFORE THEY WILL EVEN BE ABLE TO FIX MY RECALLS. BOTH RECALLS ARE THE IGNITION AND THE AIR BAGS, BOTH OF WHICH ARE CAUSED BY THE FAULTY TIPM. SO WHAT ARE THEY REPAIRING AND REPLACING ON MY RECALLS KNOWING THAT THE TIPM IS THE MAIN REASON MY VAN HAS RECALLS TO BEGIN WITH. THE RECALL FOR MY AIR BAGS IS AS FOLLOWS: THE AIRBAGS WILL EITHER DEPLOY AT WILL OR NOT DEPLOY AT ALL. THE LETTER I GOT INFORMING ME OF MY RECALLS STATED THAT IT COULD BE IN THE WIRING HARNESS OR OTHER PLACES CONNECTING MY VAN TO THE AIRBAGS. THE RECALL FOR MY IGNITION IS AS FOLLOWS: THE AIRBAGS WILL EITHER DEPLOY AT WILL OR NOT DEPLOY AT ALL. THE LETTER I GOT INFORMING ME OF MY RECALLS STATED THAT IT COULD BE IN THE WIRING HARNESS OR OTHER PLACES CONNECTING MY VAN TO THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021005August 31, 2017
ELECTRICAL SYSTEM
OWN A DODGE GRAN CARAVAB 2011 WITH 83000 MILES, SUDDENLY ONE DAY, STARTED HAVING ISSUES WHEN STARTING THE CAR, TROUBLESHOOT EVERYTHING, STARTER, CHANGED RELAYS, GAS PUMP AND NOTHING, TOOK IT TO THE MECHANIC AND COULDN'T FIND ANYTHING, SOMETIMES THE CAR START AND SOMETIMES IT DOESN'T. IT CRANKS BUT IT DOESN'T START. CHECKED ON LINE AND IT LOOKS LIKE A LOT OF DODGE OR CHRYSLER HAVING SAME ISSUE, FUEL PUMP RELAY TIPM IS MALFUNCTIONING. THIS AHOULD BE A RECALL ALREADY. I NEED TO CHANGE THE FUEL BOX FOR $1000 OR BUY A BYPASS MADE FOR (WD) DODGE DURANGO (WK) JEEP GRAND CHEROKEE FROM RECALL SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY. I AM ATTACHING RECALL FOR DODGE DURANGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020541August 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STOKES AUTOMOTIVE LOCATED AT 86 PEACH TOWER RD, CLANTON, AL 35045 (205) 351-4382 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V376000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT SPOKE TO A THE SERVICE MANGER WHOM INFORMED HIM THAT THE AIR BAG WARNING LIGHT FAILURE WAS NOT A PART OF THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020315August 29, 2017
STRUCTURE:BODY, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE REAR AXLE PREMATURELY CRACKED ON BOTH SIDES IN THE REAR. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER AND AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 10/23/17 *BF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO IT HAVING OVER 100,000 MILES. UPDATED 10/27/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020420August 29, 2017
FUEL/PROPULSION SYSTEM
CAR WOULD NOT START BUT WIPER BLADES WOULD TURN ON, TOOK TO DEALERSHIP. TOTALLY INTEGRATED POWER MODULE (TIPM) FOUND TO BE DEFECTIVE. $1500 REPAIR, PART IS NOT IN STOCK AND NOT UNDER WARRANTY. CAR WAS PARKED. THERE WAS A LAWSUIT FILED BUT SETTLEMENT DID NOT INCLUDE DODGE CARAVANS BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020063August 28, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 45 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT CAUSING HER TO DRIVE UP A DIRT HILL FLYING 20 FEET IN THE AIR THAT LANDED THE VEHICLE UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER DID RECEIVE MEDICAL ATTENTION THAT REQUIRED HER TO BE MEDEVAC TO THE HOSPITAL, WHERE IT WAS DETERMINED THAT SHE FRACTURED HER T12 BONE LOCATED WITHIN HER BACK. IN ADDITION, THERE WAS TWO OTHER PASSENGERS ONE REFUSED TO RECEIVE MEDICAL ATTENTION. THE THIRD PASSENGER HOWEVER SUSTAINED UNDETAILED INJURIES OF A FRACTURED NOSE, FRACTURED BACK, AND SHATTERED HIP. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE THE INSURANCE COMPANY WOULD REVIEW IT. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. THE LOCAL DEALER (ANDERSON CHRYSLER DODGE JEEP RAM) WAS CONTACTED AT 928-764-5153 AND MADE AWARE OF THE FAILURE AND INFORMED THE OWNER TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT A FINAL LETTER THAT STATED AFTER THE INVESTIGATION THAT THE RATE OF DECELERATION TO ACTIVATE THE AIR BAG WAS NOT PRESENT, NO FURTHER ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 09/19/17 *BF ..UPDATED 09/25/17 *BF UPDATED 09/20/2017*JS ..UPDATED 09/21/17 *BF *JS *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11020234August 28, 2017
ELECTRICAL SYSTEM
MY VAN WILL JUST SHUTS OFF WITH NO WARNING WHILE I AM DRIVING. I LOSE MY POWER STEERING AND POWER BRAKES AND HARD TO CONTROL. I THEN HAVE TO TRY TO SAFELY PULL OVER AND IT WILL JUST START RIGHT BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020005August 27, 2017
STRUCTURE:BODY
RUSTING BODY PANELS CAN RESULT IN SEVERE SAFETY ISSUES IN NEAR FUTURE, EVEN WITH GREAT CARE, SOME VEHICLES ARE PRONE TO THE RUSTING BODY PANELS. THE 4TH GENERATION (GRAND) CARAVAN ISN'T THE EXCEPTION WHICH HAD EXCESSIVELY AGGRESSIVE RUST FORMING ON THE BODY PANELS. MY GRAND CARAVAN CURRENTLY HAS JUST OVER 65000 MILES WITH RUST FORMING ON MAJOR PANELS. I PERSONALLY TOOK OVERLY ATTENTION TO THE VEHICLE MAINTAINING AND CARING BY WAXING AND WASHING THE VEHICLE THE PROPER WAY, YET THE VEHICLE IS PILING WITH MORE AND MORE RUST EACH WEEK. ON THE ROAD, I HAVEN'T GOT TO SEE THE DODGE CARAVAN THAT HAS NO RUST WHAT SO EVER. THEREFORE, THE RUSTING HAS TO BE THE MOST CONCERNING ISSUE FOR THE CARAVAN OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019829August 26, 2017
ELECTRICAL SYSTEM
ABOUT A WEEK AGO THE VAN WOULD NOT START. THE BATTERY WAS COMPLETELY DEAD AFTER BEING PARKED OVERNIGHT. AFTER CHARGING THE BATTERY, I'VE HAD NO ISSUES STARTING THE VAN, BUT THE HEADLAMPS AND AIR CONDITION FAN DIM AND RETURN TO FULL POWER EVERY FIVE TO TEN SECONDS. TWICE, THE VAN HAS JUST SHUT OFF WHILE DRIVING ON CITY STREETS AT ABOUT 35 MPH OR WHILE STOPPING AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016235August 18, 2017
ELECTRICAL SYSTEM
FOR THE LAST MONTH I HAVE BEEN HAVING TROUBLE STARTING THE VAN. TURN THE KEY, RADIO AND DASH LIGHTS COMES ON BUT THE VEHICLE WILL NOT START. TRY SEVERAL TIMES AND EVENTUALLY IT WILL START. TOOK VAN INTO REPAIR SHOP AND THEY REPLACED THE BATTERY; HOWEVER, STILL HAVING THE UNRELIABLE STARTING ISSUE. TOOK INTO A DODGE DEALER AND THEY SAID COULDN'T FIND ANYTHING. STARTING TO QUESTION IF IT IS AN ISSUE WITH THE TIPM - THIS IS THE VAN I USE TO TRANSPORT MY CHILDREN AROUND, CONCERNED WHEN YOU READ THE ADDITIONAL ISSUES IF IT IS A DEFECTIVE TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan