Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11031862October 5, 2017
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TIPM NEEDED TO BE REPLACED AT MY COST EVEN THOUGH THIS IS BEEN A PROBLEM IN OTHER DODGE VEHICLES. THE FUEL PUMP RELAY WAS NOT WORKING THE HORN STARTED GOING OFF FOR NO REASON AND THERE WERE STARTING ISSUES, WITH CAR EVENTUALLY STALLING WHILE MOVING. IT WAS OVER $1200 TO FIX. THEN, SIX MONTHS LATER THE CAR IS STILL NOT STARTING ACCURATELY AND WAS FIXED AT MY COST. A GROUND WIRE WAS PUT IN FROM THE BATTERY TO THE TRANSMISSION. I WASTOLD THIS WAS NOT PART OF THE TIPM ISSUE BUT THEY DID NOT KNOW WHAT WAS CAUSING IT. DODGES PROBLEM-SOLVING DATABASE SHOWED THAT THIS PROBLEM WAS FIXED IN OTHER DODGES WITH GROUND WIRE. THIS REPAIR WAS AT MY COST. LASTLY, THE VALVES AND GASKETS AS PART OF THE POWERTRAIN SYSTEM HAVE BEEN REPLACED TWICE IN LESS THAN TWO YEARS. THEY ARE UNDER WARRANTY AND THE REPAIR WAS NO COST TO ME, BUT THEY'VE HAD TO BE REPLACED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031887October 5, 2017
FUEL/PROPULSION SYSTEM
THE FUEL PUMP RELAY BUILT INTO THE TIPM HAS GONE BAD, AND FROM RESEARCH IS VERY COMMON IN THESE VEHICLES. THE CAR HAS BECOME INCREASINGLY DIFFICULT TO START, AND NOW WILL NOT START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031958October 5, 2017
ELECTRONIC STABILITY CONTROL (ESC)
FUEL PUMP RELAY WHICH I THINK ITS THE FUSE BOX. MY VECHILE WONT START AND WHEN IT DOES , THE WINDSHIELD WIPERS TURN ON AND ITS GAVE US A MALFUNCTION SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031462October 3, 2017
WHEELS
VAN WAS PARKED IN THE DRIVEWAY, STARTED WASHING THE BACK DRIVERS SIDE TIRE RIM ON THE VAN AND THE VALVE STEM POPPED OFF AND THE TIRE COMPLETELY DEFLATED FROM JUST BARELY TOUCHING IT WITH A RAG!! SECOND TIRE THAT HAS DONE THIS. TWO WEEKS AGO ANOTHER TIRE WAS LOW ON AIR, STOPPED AT A GAS STATION TO FILL IT UP WITH AIR AND THE VALVE STEM BROKE OFF AS SOON AS HE TRIED TO FILL IT AND COMPLETELY DEFLATED. WE HAD TO PUT A RUBBER VALVE STEM INTO THAT TIRE. THIS IS OUR FAMILY VEHICLE WITH A 9, 6, AND 5 YEAR OLD RIDING IN THIS CAR. IF THE VALVE STEM BROKE THAT EASILY IT COULD'VE HAPPENED WHILE DRIVING DOWN THE ROAD AND WE COULD'VE BEEN IN AN ACCIDENT WHERE MY CHILDREN COULD'VE GOTTEN HURT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031490October 3, 2017
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE MAKING EITHER A RIGHT OR LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AFTER THE VEHICLE GEAR SHIFT WAS SHIFTED INTO PARK. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO INFORMED THE CONTACT, THAT THERE WAS NO OPEN RECALL FOR THE FAILURE EXPERIENCED, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031537October 3, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. DICK HANNAH CHRYSLER DODGE JEEP RAM IN VANCOUVER, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. IN ADDITION, THE DEALER ACKNOWLEDGED THAT A BRAKE FAILURE HAD OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 222,400. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11031573October 3, 2017
WHEELS, TIRES
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 70 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DROVE ABNORMALLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY. WHEN THE CONTACT EXITED THE VEHICLE, SHE OBSERVED THAT THE FRONT PASSENGER TIRE FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE SENSOR, WHICH WAS CONNECTED TO THE STEM FRACTURED, AND CAUSED A FAST FLAT. THE TIRE WAS REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 45,400. *LN CONSUMER STATED 2 TIRES HAVE LOST THE COLLARS AROUND THE VALVE STEM DUE TO CORROSION. ONE TIRE HAS COLLAR ON VALVE STEM (IT IS CRACKED) UPDATED*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031604October 3, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR TORSION BAR ON THE REAR PASSENGER SIDE FRACTURED WITHOUT WARNING . THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32536002. THE MANUFACTURER ADVISED THE CONTACT TO PROVIDE HIS FAILURE AND REPAIR DOCUMENTATION. THE FAILURE MILEAGE WAS 31,241.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030712October 1, 2017
STRUCTURE:BODY
*TAKATA RECALLS" MY SLIDING SIDE DOORS ON BOTH SIDES SCRATCHES THE SIDES OF MY VAN ON THE EXTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030617September 30, 2017
ELECTRICAL SYSTEM
WHILE DRIVING AND OR COMING TO A STOP SIGN OR LIGHT THE BRAKE LIGHT ,THE SLIPPERY ROAD ICON,SPEEDOMETER JUMPS ONLY NO ACCELERATION,JUST JUMPS OTHER ICON LIGHTS AS WELL APPEAR ON DASH,OFTEN IT STALLS AT LIGHT AND IS DIFFICULT TO RESTART TYING UP TRAFFIC ON SEVERAL OCCASIONS THIS PROBLEM HAS CAUSED A STALL ON THE HIGHWAY WHERE I CAN LOOSED CONTROL OF THE VEHICLE MAKING IT DIFFICULT TO GET OFF THE HIGHWAY SAFELY,I WAS TOLD THAT THE COMPUTER SHOWS A FAULTY BRAKE LIGHT SWITCH SENSOR ,I DID REPLACE IT YESTERDAY,9/29/17 WITH A FACTORY DUPLICATE BUT THE PROBLEM STILL EXIST. I'M CONCERNED SO IF YOU CAN HELP PLEASE LET ME KNOW. [XXX] THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030328September 28, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE IS STALLING OUT WITHOUT WARNING. I HAVE NOTICED IT IS A COMMON PROBLEM WITH THE VANS FROM DODGE AND CHRYSLER. IT IS DANGEROUS TO DRIVE, IT STALLS IN TRAFFIC AT IDLE OR WHEN PULLING INTO TRAFFIC. WHEN IT STALLS SOMETIMES IT WILL ACTIVATEE THE ESP LIGHT AND SET OFF MULTIPLE OBD2 CODES, ORBIT WILL STALL AND NOT SET OFF ANY LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030172September 27, 2017
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ON SEVERAL OCCASIONS, THE CONTACT CALLED PORT CITY CHRYSLER DODGE AT (888) 496-5156 (155 GREENLEAF AVE, PORTSMOUTH, NH 03801) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029976September 26, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN EQUIPPED WITH YOKOHAMA AVID S33 TIRES, SIZE: 225/65R17. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRE THREADS BEGAN TO SEPARATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER INFORMED THE CONTACT THAT THE TIRES WERE MADE TO LAST BETWEEN 2,500-30,000 MILES. NO FURTHER ASSISTANCE WAS PROVIDED. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 28,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025258September 25, 2017
ELECTRICAL SYSTEM
TAKATA TIPM PROBLEMS IT WONT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025318September 25, 2017
ELECTRICAL SYSTEM
VEHICLE SHUTS OFF WHILE IN MOTION WHEN I HIT A BUMP. IT HAPPENS AT ANY SPEED. I HAVE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE IN ORDER TO RESTART THE VEHICLE. THIS VERY PROBLEM WAS RECALLED IN VEHICLES MANUFACTURED THROUGH MAY 2010, BUT MY VEHICLE IS OUTSIDE OF THE RECALL, AS IT WAS MANUFACTURED IN SEPTEMBER 2010. THIS IS A VERY SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025436September 25, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE PASSING GEAR FAILED TO ACCELERATE. WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS STOPPED, THE ENGINE CONTINUED TO REV AT A RAPID SPEED. THE CONTACT HAD TO KEEP PUMPING THE BRAKE PEDAL. ALSO, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024910September 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE INSTRUMENT PANEL FUNCTIONS STOPPED WORKING. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES OPERATED INTERMITTENTLY, SUCH AS THE FUEL GAUGE AND THE ODOMETER. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024929September 21, 2017
ELECTRICAL SYSTEM
AFTER DRIVING WITH VEHICLE IN PARK, TURN KEY OFF AND ENGINE KEEPS RUNNING AS SMOOTH AS NORMAL RUNNING, PULL FOBIK KEY OUT AND MOVE IT 50 FT AWAY AND VEHICLE KEEPS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024289September 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND ONCE THE BRAKE PEDAL WAS RELEASED AFTER A STOP, SMOKE WAS NOTICED FROM THE FRONT OF THE VEHICLE BY THE DRIVER AND PASSENGER SIDE TIRES. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THE DAY THE VEHICLE WAS PURCHASED, THE VEHICLE MOVED SLUGGISHLY AS IF THE EMERGENCY BRAKE WERE ENGAGED, BUT IT WAS NOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122 (678) 534-7470), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE DEALER WHERE IT WAS DIAGNOSED WITH STICKING CALIPERS. TWO INDEPENDENT MECHANICS TEST DROVE THE VEHICLE AND DIAGNOSED THAT THE CALIPERS WERE NOT RELEASING WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE REPLACED FOUR TIMES, THE FRONT ROTORS WERE REPLACED THREE TIMES, AND THE FRONT CALIPERS WERE REPLACED ONCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023709September 15, 2017
ELECTRICAL SYSTEM
THE 2014 DODGE GRAND CARAVAN HAS ISSUES WITH SHUTTING DOWN WITHOUT WARNING. IT HAPPENS RIGHT AFTER STARTING THE VEHICLE AND HAS SHUT OFF WHILE IN PARK AS WELL AS BACKING OUT OF PARK. THERE ARE NO LIGHTS THAT COME ON THE DASH PANEL TO INDICATE A PROBLEM AND THE PROBLEM CANNOT BE REPLICATED FOR REPAIR; IT HAPPENS WITHOUT WARNING AT RANDOM TIMES. HAS HAPPENED AT RANDOM INTERVALS SINCE 40,000 MILES; MOST RECENT EVENT WAS AROUND 60,000 MILES ON 09/15/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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