Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11054789December 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, THE ENGINE MISFIRED WHILE APPROACHING A STOP LIGHT. THE FAILURE INCREASED ONCE THE ENGINE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR CHRYSLER DODGE JEEP RAM IN PACIFIC, MO, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054506December 13, 2017
AIR BAGS, SERVICE BRAKES
THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054522December 13, 2017
FUEL/PROPULSION SYSTEM
MY 2011 CARAVAN STARTED HAVING PROBLEMS STARTING , FIRST IT WOULD ACT LIKE IT WAS GOING TO START BUT THEN IT WOULDN'T THINKING IT JUST WASN'T GETTING ENOUGH POWER I WENT AND HAD THE BATTERY CHECKED AND WENT AHEAD AND REPLACED THE BATTERY. PROBLEM NOT FIXED IT ACTED LIKE IT WASN'T GETTING FUEL FROM THE LINE SO I WENT TO GET THE FUEL FILTER CHANGED NO HELP THERE EITHER. WAS TOLD TO HAVE THE TCIM CHECKED BECAUSE THAT'S WHAT EVERYONE SAID THAT HAS BEEN HAVING THE SAME ISSUE. TURNS OUT IT IS THE TCIM AND DODGE IS NOT FIXING THE PROBLEM... IT HAS NOW BEGAN TO STALL OUT WHILE DRIVING DOWN THE HWY AND HAS MADE IT VERY DANGEROUS TO PULL THE VAN TO A SAFE PLACE OFF THE HWY. THIS PROBLEM HAS BEEN REPORTED SEVERAL TIMES TO DODGE WITH NO LUCK .THERE'S EVAN A 2017 DODGE CARAVAN THAT IS HAVING THE SAME PROBLEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053957December 11, 2017
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE WAS SERVICED LAST YEAR FOR THE SAME ISSUE. THE HEAD WAS REPLACED TWICE THEN THEY REPLACED THE WIRING HARNESS FOR THE MAIN COMPUTER. THE VAN STILL HAS THE ISSUE THAT COMES AND GOES. IT WILL BE FINE ONE DAY AND THEN ONE DAY GOING UP A HILL IT WILL GET REAL JERKY AND BUMPY FOR ANOTHER FEW DAYS. IT HAPPENED LAST FEBRUARY SO WE TOOK IT TO A LOCAL DEALER WHO REPLACED THE OIL SENDING UNIT UNDER WARRANTY. ALSO THEY HAD TO REPLACE THE ALTERNATOR AND BELT WHICH WAS $700 OUT OF POCKET. I FEEL THERE IS SOMETHING WRONG WITH THIS ENGINE BECAUSE OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME THING. THEY REPLACED A HEAD ON 1-15-2016 THEN REPLACED IT AGAIN ON 1-29-2015. THEY REPLACED THE WIRING HARNESS ON 3-4-2016. THE ALTERNATOR AND BELT WAS ON 2-27-2017. NOW WE HAVE THE SAME ISSUE HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053413December 8, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY FIRM. INITIALLY, THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN THE REVERSE GEAR. RECENTLY, THE FAILURE OCCURRED WITH THE VEHICLE IN DRIVE. ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ON, WHICH SEEMED TO REMEDY THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM (640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053441December 8, 2017
ELECTRICAL SYSTEM
IT APPEARS THAT I AM ONE OF MANY DODGE OWNERS WITH TIPM ISSUES. AT LEAST ONCE A DAY WHEN GOING TO START THE ENGINE, IT JUST CRANKS AND CRANKS BUT WON'T START. AFTER TURNING OFF THE KEY AND TRYING ONE OR TWO OR THREE MORE TIMES, IT WILL START. THE BATTERY IS BRAND NEW, AND THE STARTER IS GETTING PLENTY OF POWER. COMPARING MY EXPERIENCE WITH WHAT I'VE READ ONLINE, I FIRMLY BELIEVE THE ISSUE IS THE FUEL PUMP RELAY SWITCH IN THE TIPM. IT STARTED MONTHS AGO, AND HAS GOTTEN WORSE. MY WIFE DRIVES THIS VEHICLE THE MOST, VERY OFTEN WITH OUR KIDS INSIDE. WE JUST HAVE TO HOPE AND PRAY THAT IT WILL START AND NOT STRAND THEM SOMEWHERE. SO FAR, WE HAVE ONLY HAD ISSUES WHILE STATIONARY. THANK GOODNESS IT HASN'T SHUT OFF WHILE DRIVING AS MANY OTHER OWNERS HAVE STATED. THIS IS WHY I FEEL IT IS AN IMPORTANT SAFETY ISSUE. WHAT IF IT WERE TO SHUT OFF IN THE MIDDLE OF A FREEWAY OR WHILE CROSSING AN INTERSECTION? I FIND IT ABSURD THAT DODGE (OR FIAT CHRYSLER WHATEVER) WOULD LET THIS ISSUE GO WHILE HAVING KNOWLEDGE OF SO MANY TIPM ISSUES, EVEN WITH A CLASS ACTION LAWSUIT FILED AGAINST THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053457December 8, 2017
ELECTRICAL SYSTEM
MY WIFE'S 2010 DODGE GRAND CARAVAN IS EXPERIENCING THE EXACT ISSUE DESCRIBED IN RECALL L02 AND DESCRIBED HERE... HTTPS://REPAIRPAL.COM/RECALL/11V139000 BUT OUR VIN NUMBER WAS NOT INCLUDED IN THE RECALL. DETAILS OF THE ISSUE: WHEN DRIVING ON VARIOUS STREETS (MORE OFTEN WHEN ON NEIGHBORHOOD STREETS), THE VAN RANDOMLY SHUTS OFF. THE DASHBOARD LIGHTS REMAIN ON. THE VAN CAN BE PUT INTO NEUTRAL OR PARK AND RESTARTED WITHOUT ISSUE. IT HAS HAPPENED ABOUT EIGHT TIMES IN THE LAST COUPLE OF MONTHS AND A FEW TIMES IN DANGEROUS SITUATIONS. IT HAPPENS WHEN DRIVING STRAIGHT OR TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052508December 5, 2017
AIR BAGS
MY 2014 DODGE GRAND CARAVAN HAS ABOUT 40K MILES AND THE AIR BAG WARNING LIGHT ACTIVATES INTERMITTENTLY. I HAVE AN EXTENDED WARRANTY THAT DOES NOT COVER AIRBAGS AND THE DEALERSHIP (WITH WHOM I PURCHASED THE WARRANTY) HAS NO INTEREST IN DIAGNOSING THE ISSUE UNLESS I PAY AN UP-FRONT FEE. I THINK A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS ISSUE IN THE FIRST PLACE AS IT IS OBVIOUSLY A DEFECT OR AN ELECTRICAL FAILURE OF SOME SORT. DO I HAVE ANY RECOURSE? THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051525November 30, 2017
SEAT BELTS
THE PASSENGER SIDE SEAT BELT WARNING LIGHT TURNS ON EVEN WHEN THERE IS NO ONE IN THAT SEAT AND THE PASSENGER SIDE SEAT BELT RELEASES WHEN THERE IS SOMEONE IN THE SEAT! ADULTS AND OLDER CHILDREN HAVE PUT THE SEAT BELT IN PLACE BUT THE WARNING LIGHT STAYS ON. WHILE DRIVING OR SITTING STILL, THE SEAT BELT WILL RELEASE AT RANDOM, CAUSING THE PASSENGER TO HAVE TO CLICK IT INTO PLACE AGAIN. WHEN THE PASSENGER CLICKS THE SEAT BELT IN PLACE AND PULLS ON IT, IT EITHER STAYS IN POSITION OR RELEASES. IF IT STAYS IN POSITION, THEN WHILE DRIVING AND OR PARKED, THE SEAT BELT WILL SUDDENLY RELEASE. WHEN THE DRIVER HAD TO STEP HARDER ON THE BRAKE TO AVOID A DRIVER WHO STOPPED SUDDENLY, THE SEAT BELT RELEASED YET AT OTHER TIMES, THE SEAT BELT REMAINS IN PLACE. IT DOESN'T MATTER WHETHER OR NOT THE VAN IS IN GEAR OR PARKED, OR IF WE'RE STOPPED, MOVING, HIGHWAY DRIVING OR CITY DRIVING, THE SEAT BELT WILL RELEASE AT RANDOM TIMES. THIS HAD HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE VEHICLE, SOMETIMES MULTIPLE TIMES IN ONE TRIP. OTHER TIMES IT DOESN'T HAPPEN AT ALL. THE DATE GIVEN IS THE MOST RECENT TIME THAT IT RELEASED ON ITS OWN. I HAD BEEN PARKED AND THEN WAS BACKING OUT OF A PARKING SPACE WHEN MY DAUGHTER'S SEAT BELT (PASSENGER SIDE) RELEASED ON ITS OWN. I STOPPED AND PUT THE VAN IN PARK THEN HAD HER CLICK IN PLACE AGAIN. WE BOTH PULLED ON IT AND SINCE IT DIDN'T RELEASE, WE CONTINUED OUR TRIP, PRAYING THAT IT WOULDN'T DISCONNECT AGAIN WHILE WE WERE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051019November 28, 2017
WHEELS, UNKNOWN OR OTHER
REAL AXLE RUSTED OUT ON RIGHT SIDE CAUSING THE WHEEL BRAKE LOOSE IN MY DRIVEWAY AS I PULLED IN AFTER GOING OVER A BUMP IN MY DRIVEWAY AS I CAME TO A STOP I HAD IT REPAIRED AT A COST NEAR $800 I CAN NOT ACCESS RECORDS AT THIS BUT COULD IF NECESSARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048561November 27, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DAYTON ANDREWS CHRYSLER DODGE JEEP RAM (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 799-4539) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048763November 27, 2017
UNKNOWN OR OTHER, ENGINE
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING IN RAIN OR SNOW BETWEEN APPROXIMATELY 20 TO 70 MILES PER HOUR, THE SERPENTINE BELT SLIPPED OFF THE PULLEY AND THE POWER STEERING ABILITY WAS REDUCED. ALSO, THE BATTERY INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE VEHICLE, AND THERE WAS NO REMEDY. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048524November 26, 2017
VISIBILITY/WIPER
THE WINDOW REGULATOR BROKEN WHEN I WAS DRIVING TO MY HOUSE FROM WORK. I AM JUST WAS TRYING TO OPEN WINDOW ON THE LEFT SIDE NEAR DRIVING SEAT AND WINDOW DROPPED DOWN. IMMEDIATELY WITH BROKEN WINDOW I WAS DRIVING TO THE DEALER DAYTONA DODGE (JAMES COHLER 5730) THEY DID NOT HELP ME NOTHING AND DECLINED REPAIR.THIS IS WAS RIDICULOUS!!!!!!! THEY TOLD ME I HAVE TO PAY FOR LIKE $ 400.00 IF I WANT TO FIX THAT!!!!!! THIS IS NOT MY FALL. THIS IS MANUFACTURE ISSUES!!!! I AM DOING PAYMENTS FOR MY CAR STILL EVERY MONTH AND NEVER LATE. THIS IS CAR NEW VAN!!!!! COST ME$ 26000. AND THIS IS WAS EMERGENCY SITUATION.THIS IS CAR IS NOT SAFETY. I CAME BACK AT HOME WITH OUT WINDOW (THE WINDOW WAS INSIDE LEFT DOOR). PLEASE HELP ME TO FIX THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047672November 21, 2017
ENGINE
PO302 CYL2 MISFIRE CODE.CYLINDER HEAD PREVIOUSLY REPLACED UNDER SAME CODE. THIS TIME CAMSHAFT INTAKE AND EXHAUST , 16 ARM- VALUE AND 24 TAPPET VALVE LASH HAD TO BE REPLACED. CAR ONLY HAS 82,000 MILES ON IT AND HAS HAD TWO MAJOR ENGINE REPAIRS REQUIRED. CONDITION CAUSED BY THE ROLLER BEARINGS IN THE ROCKERS COMING APART. CHECK ENGINE LIGHT CAME ON WHILE DRIVING. THIS REPAIR WAS $2180.94. MY MECHANIC AND I THINK IT IS ALL ONE RELATED ENGINE PROBLEM AND SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047816November 21, 2017
SERVICE BRAKES
2011 DODGE GRAND CARAVAN, APPROXIMATELY 119K MILES. INTERMITTENT PROBLEM OF THE ELECTRONIC STABILITY LIGHT (ESC) COMING ON WHILE APPLYING LIGHT PRESSURE TO THE BREAKS. IT CAN HAPPEN DRIVING SLOW (THROUGH TOWN) OR ON THE FREEWAY. ONCE THE LIGHT COMES ON, NO NOTICEABLE DIFFERENCE IS SEEN WHILE DRIVING OTHER THAN CRUISE CONTROL IS TURNED OFF IF IT WAS ENGAGED BEFORE THE LIGHT COMES ON. ONCE THE VEHICLE IS STOPPED AND PUT IN PARK, IT WILL NOT COME OUT OF PARK (SUCH AS PUT IN REVERSE OR DRIVE), THE KEY MUST BE CYCLED. ONCE THE KEY IS CYCLED, EVERYTHING RETURNS TO NORMAL (ESC LIGHT IS OFF, AND THE SHIFTER CAN BE ENGAGED TO NEUTRAL, DRIVE, REVERSE ETC. SEVERAL MECHANICS CANNOT EITHER REPRODUCE THE PROBLEM, OR FIGURE OUT WHAT THE PROBLEM IS. WHILE THE PROBLEM SEEMS TO BE RANDOM, MY WIFE AND I CAN BOTH REPRODUCE THE PROBLEM EITHER WHILE IN PARK (TAPPING ON THE BREAK) OR WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047801November 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS METALLIC DEBRIS IN THE ENGINE. THE VEHICLE WAS TAKEN TO MOTOR VILLAGE LA CHRYSLER JEEP DODGE RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHO STATED THAT THEY COULD DO THEIR OWN DIAGNOSTIC TEST AND REPAIR THE VEHICLE. THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT WHILE THE PARTS WERE SIMILAR, THE VIN WAS NOT INCLUDED IN THE RECALL AND ADVISED THE CONTACT TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 110,641.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047417November 20, 2017
ENGINE
2014 DODGE GRAND CARAVAN LEAKING OIL FROM OIL FILTER HOUSING. OIL IS ACCUMULATING ON THE TRANSMISSION AREA. WHEN THE OIL HITS SOMETHING HOT, IT SMOKES. MIGHT START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047592November 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS IN MY CAR I HAD JUST PULLED INTO THE DRIVEWAY WHICH IS ON AN INCLINE, MY CAR WAS IN DRIVE MY FOOT WAS ON THE BRAKE WHEN YOUR FOOT COMES OFF OF THE BREAK AND YOU ARE IN DRIVE MY CAR WILL ROLL BACKWARDS IT IS DESIGNED THAT WAY. ON THIS PARTICULAR DAY MY CAR ROLLED FORWARD I NOTICED IT WAS ROLLING FORWARD AND I PUT THE CAR IN PARK AS I PUT THE CAR IN PARK AND WAS STEPPING ON THE BRAKE THE CAR MADE A HIGH PITCHED NOISE AND THEN THE RPMS REVVED UP AND UP AND THE CAR ACCELERATED FORWARD AS IF I WAS PUSHING ON THE GAS AND IN DRIVE. THE CAR WOULD NOT LET ME GET IT OUT OF PARK AND IT KEPT GOING FORWARD ACCELERATING INTO THE HOUSE AND GARAGE OVER AND OVER. I HAD TO SLAM THE GEAR SHIFT AND HIT IT OVER AND OVER FROM PARK DOWN INTO REVERSE WHICH FINALLY HAPPENED AND THEN I WAS ABLE TO GO BACKWARDS AND STOP HITTING THE GARAGE. I TURN THE CAR OFF PUT THE EMERGENCY BRAKE ON AND GOT OUT OF THE CAR TO SEE THE DAMAGE. PICTURES ARE BELOW I HAVE SEEN OTHER FORUMS AND COMPLAINTS THAT THIS VEHICLE YEAR AND MAKE HAVE DONE THIS ON NUMEROUS OCCASIONS. IF MY LITTLE GIRLS WERE IN THE CAR AND THIS HAPPENED AT A INTERSECTION, WE WOULD HAVE BEEN THROWN INTO ONGOING TRAFFIC SERIOUSLY INJURED IF NOT KILLED!! THIS IS A KNOWN VEHICLE FAILURE WHICH HAS NOT BEEN TAKEN CARE OF WITH PROPER RECALL PRECAUTIONS. THIS IS A DANGEROUS AND LIFE-THREATENING PROBLEM. MY LIFE MATTERS AND SO DO MY CHILDRENS. FAILURE TO ACT IS MURDER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11047606November 20, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STOPPED RUNNING WHILE DRIVING. GOT THE VAN OFF THE ROAD AND WAS ABLE TO GET IT TO RUN AGAIN. VAN SPIT AND SPUTTERED FOR ABOUT A MINUTE OR TWO AND THEN DROVE FINE TO GET IT HOME, ABOUT TWO MILES. ONCE HOME CUT OFF AND STARTED WITH NO PROBLEMS. SAT OVER NIGHT AND THEN WOULD NOT START. ENGINE TURNED OVER BUT WOULD NOT RUN. CHECKED THE FUEL PUMP AND IT WAS NOT GETTING POWER. APPLIED POWER TO THE FUSE AND IT RAN. REMOVE POWER FROM THE FUSE, AND IT CUT OFF. THIS IS VERY UNSAFE TO HAVE IT HAPPEN ON THE HIGHWAY. IF THIS WOULD HAVE CUT OFF ON THE INTERSTATE IN THE FAST LANE, IT COULD HAVE BEEN VERY BAD NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047652November 20, 2017
AIR BAGS
MY AIR BAG LIGHT IS ON AND I DON'T KNOW IF THE SENSORS WERE RECALLED ON MY VAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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