Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11060853January 5, 2018
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
THE VEHICLE WILL NOT TURN OFF AFTER KEY HAS BEEN REMOVED. VEHICLE WILL STAY RUNNING UNTIL EITHER BATTERY IS DISCONNECTED OR IT RUNS OUT OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058601January 4, 2018
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
I WAS DRIVING ON A BUSY MAIN CITY ROAD AT NIGHT, TRAVELING AROUND 35 MPH WHEN MY VAN SHUT OFF AND THE WIPERS AND HORN WENT CRAZY. I LOST ALL POWER STEERING AND BRAKES. HEADLIGHTS ALSO CUT OUT. I STRUGGLED TO GET TO THE SIDE OF THE ROAD AND INTO A PARKING LOT. THE FRONT WIPERS STOPPED WHEN I TURNED THE KEY OFF, BUT THE BACK WIPER AND HORN CONTINUED FOR ABOUT 10 MIN. I DID NOT HAVE TOOLS TO DISCONNECT THE BATTERY. SUDDENLY THERE WAS A FLASH OF ALL THE LIGHTS IN THE CAR AND EVERYTHING SEEMED TO BE BACK TO NORMAL WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT APPEARING ON THE DASH. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE ANOTHER HALF MILE TO MY HOME. THIS IS THE FIRST TIME THIS HAS HAPPENED WHILE DRIVING, THAT I HAVE LOST ALL ENGINE POWER AND STEERING, IT IS NOT THE FIRST TIME THE VAN HAS ACTED OUT. WIPERS WILL SUDDENLY START MOVING WHEN I AM DRIVING OR THE HORN WITH SUDDENLY SOUND AND RADIO WILL CUT OUT. I HAVE ALSO HAD IT GO CRAZY WITH WINDSHIELD WIPERS MOVING, HORN HONKING, LOCKS MALFUNCTIONING AND FLUID SPRAYED ALL OVER THE CAR WHEN I UNLOCKED IT. MY WIFE ONCE HAD MY KIDS TRAPPED INSIDE OF THE CARE FOR 10 MINS UNTIL I COULD I DRIVE OVER AND DISCONNECTED THE BATTERY. I HAVE BEEN TOLD IT IS THE TIPM ACTING UP. IT HAS HAPPENED MORE THAN 10 TIMES. I DO NOT TRUST THE VEHICLE. I HAVE READ ABOUT MANY MORE INSTANCES ONLINE. THIS COULD CAUSE AN ACCIDENT IF IT WAS IN RUSH HOUR OR ON A BUSIER ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058352January 3, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE DIDN'T START IN THE MORNING WHEN SWITCH ON I HAVE TO CALL TO THE BODY SHOP AND THEY FOUND OUT IT WAS THE FUEL PUMP THEY HAD TO CHANGE IT. I THING THAT FOR A CAR THAT IS ONLY 5 YEARS AND 71963 MILES IT IS TO SOON TO HAVE THAT KIND OF PROBLEMS .THE VEHICLE WAS STATIONARY ON A DRIVEWAY I DO HAVE A REPAIR INVOICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058379January 3, 2018
SUSPENSION, WHEELS
I HAD SUSPENSION WORK COMPLETED ON MY VEHICLE (INNER/OUTER TIE RODS, RACK AND PINION AND CONTROL ARMS REPLACED BY A SHOP) AFTER DRIVING BACK TO TEXAS I NOTICED BOTH FRONT TIRES WERE EXTREMELY WORN AND WAS CLOSE TO A BLOW OUT. I CONTACTED THE SHOP ABOUT IT AND THEY REFUSED TO WORK WITH ME. AFTER TAKING MY VEHICLE TO A LOCAL REPAIR SHOP THE MECHANIC STATED THAT THE ALIGNMENT APPEARED TO NOT HAVE BEEN DONE AND THAT THE SPECS WAS OFF THE CHARTS. THE MECHANIC CONTACTED THE SHOP THAT MADE THE INITIAL REPAIRS AND THEY DENIED NOT COMPLETING AN ALIGNMENT. I'VE HAD THIS VEHICLE FOR OVER 11 YEARS AND MY TIRES HAVE NEVER WORN THIS FAST AND IT DIDN'T HAPPEN UNTIL THIS REPAIR SHOP DID THE SUSPENSION WORK ON MY VEHICLE. THE SHOP NEEDS TO BE INVESTIGATED FOR UNSAFE MAINTENANCE PRACTICES. THEIR MAINTENANCE AND LACK OF SAFETY STANDARDS PUT THE SAFETY OF MY FAMILY IN JEOPARDY, AND THEY'RE STILL IN DENIAL OF ANY WRONG DOING NOR ARE THEY WILLING TO PROVIDE ME SPECS OF THE ALIGNMENT THEY SAID THEY DID. PHOTOS ARE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057805January 1, 2018
AIR BAGS, ELECTRICAL SYSTEM
- ON 12/01/2017 THE AIRBAG INDICATOR LIGHT ON THE DASHBOARD IS LIT. I NOTICED THE AIRBAG INDICATOR LIGHT WHEN I TURNED THE CAR ON. - ON 12/28/2017 THE DRIVERS SIDE WINDOW STOPPED WORKING. IT STOPPED WORKING WHEN I TURNED THE CAR ON AND ATTEMPTED TO PUT THE WINDOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057479December 29, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
VEHICLE WOULD NOT START, TOOK TO GARAGE THEY SAID FUEL PUMP, STILL WOULD NOT WORK, TOOK BACK THEY SAID TIPM, HAD IT CHANGED, GOT VAN BACK NOW THE SIGNAL LIGHTS DON'T WORK TOOK BACK THEY TEST IT AND GUESS WHAT TIPM AGAIN, SO NOW AFTER NEARLY 3000 IN REPAIRS AND 800 IN RENTALS I AM WAITING ANOTHER WEEK FOR ANOTHER TIPM NOT IMPRESSED AT ALL. AFTER RESEARCHING THIS ISSUE IT IS FAR TO COMMON AND SHOULD BE MADE A FULL RECALL, I KNOW OF FOUR FAILURES IN THE LAST WEEK IN MY LITTLE AREA ALONE. SOMETHING NEEDS TO BE DONE, THIS PROBLEM CAN AFFECT ANY COMPONENT OF THE VEHICLE FROM BRAKES TO AIR BAGS TO ANYTHING THAT IS RUN BY A FUSE WHICH IS PRETTY MUCH EVERYTHING, SOMEONE IS GOING TO BE SERIOUSLY INJURED BECAUSE OF THIS IF THERE HASN'T BEEN ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057317December 29, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY WAS DEAD. AFTER JUMPING OFF THE VEHICLE, IT RAN SMOOTHLY BUT I AM CONCERNED THIS WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057041December 28, 2017
ENGINE
THE ENGINE OF 3.6 L OF MY CAR HAS A VERY SHARP SOUND, ACCORDING TO SPECIALISTS CONSULTED IT IS A PROBLEM WITH THE HEADS THAT IS A MANUFACTURING DEFECT OF THESE 3.6 L ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057157December 28, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. OCCASIONALLY, AFTER INSERTING THE KEY FOB IN THE IGNITION, THE VEHICLE WOULD NOT START DUE TO A LOOSE PART INSIDE THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER IN JACKSONVILLE, FLORIDA WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT ALSO INDICATED THAT BOTH SLIDING BACK DOORS RANDOMLY OPENED AND THE FRONT WINDOWS WOULD SOMETIMES FAIL TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057199December 28, 2017
ENGINE, POWER TRAIN
TRANSMISSION FLUID PUMP FAILED, RESULTING IN TRANSMISSION FAILURE. VEHICLE BEGAN TO SHOW SIGNS OF SLIPPAGE, THEN BECAME INOPERABLE AFTER BEING PARKED. THIS IS MY FOURTH DODGE CARAVAN TO HAVE THIS PROBLEM. FAILURES OF THE TRANSMISSION PUMP ALL HAPPENED WITHOUT WARNING AT AROUND 55,000 - 80,000 MILES. THE CARAVAN ALSO HAS NOISY LIFTERS WHICH I HAVE ALSO REPLACED ON 2 OTHER DODGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056806December 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA AT (951) 225-4541 LOCATED AT 26845 YNEZ RD, TEMECULA, CA 92591 WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CYLINDER HEAD OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT NO WARRANTY WAS ON THE RIGHT SIDE CYLINDER HEAD BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE. *TT *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056942December 27, 2017
SEATS
DRIVER'S HEADREST POPPED WHILE VEHICLE WAS STOPPED. CAUSED PAIN AND SUFFERING FOR DRIVER... HAD TO SEEK MEDICAL HELP (CHIROPRACTOR). DODGE REFUSED TO PAY FOR REPLACEMENT FOR THIS SAFETY DEVICE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11056999December 27, 2017
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
BEGINNING SEPTEMBER 2017 TO DECEMBER 2017 (PRESENT): MULTIPLE ISSUES RELATED TO ELECTRICAL: (1) ENGINE STALLED WHILE DRIVING AT 30 MPH (CITY STREET, DRIVING STRAIGHT), AND LOST POWER STEERING AND BRAKES; (2) ELECTRICAL SYSTEM WARNING LIGHT HAS BEEN COMING ON FROM SEPTEMBER 2017 TO DECEMBER 2017 (PRESENT). LIGHT OFTEN COMES ON WHEN POWER WINDOW BUTTONS ARE PRESSED; BATTERY HAS BEEN CHECKED; ALTERNATOR HAS BEEN REPLACED TWICE (!) IN DECEMBER 2017 AND WARNING LIGHT STILL COMES ON; (3) WINDOWS ROLL THEMSELVES DOWN WHEN VEHICLE IS NOT RUNNING; THIS HAPPENED MULTIPLE TIMES IN WINTER AND COLD WEATHER, THERE IS NO CHANCE THE WINDOW WAS LEFT DOWN BY THE DRIVER; (4) HEAD AND TAIL LIGHTS BLINK WHEN VEHICLE IS NOT RUNNING; (5) REAR SEAT POWER OUTLET NOT WORKING; (6) REAR DEFROSTER NOT WORKING; (7) SIDE MIRROR DEFROSTERS NOT WORKING. RESEARCH INTO OTHERS WITH SIMILAR PROBLEMS SUGGEST DEFECTIVE TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057003December 27, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
DRIVER REAR BRAKES LOCKED UP ON ME TODAY. HAD FUEL RELAY SWITCH GO OUT BUT HAD IT REPLACED, FUEL PUMP WENT OUT HAD IT REPLACED. SOMEONE TOLD ME THE BRAKES SYSTEM IS UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056329December 25, 2017
AIR BAGS, SEATS
ON OR ABOUT DECEMBER 2017, A 2007 DODGE GRAND CARAVAN WAS TRAVELING NB ON THE INTERSTATE AND WAS HIT FROM THE REAR BY A LARGER VEHICLE. BOTH THE DRIVER AND FRONT PASSENGER WERE WEARING THEIR SEAT BELTS AND TRAVELING 50-55 MPH. AFTER BEING IMPACTED FROM THE REAR, THE VEHICLE SPUN 360 DEGREES. AFTER THE SPIN, THE VAN WAS IMPACTED DIRECTLY HEAD ON, IN THE FRONT, ON THE PASSENGER SIDE, BY A 4 DOOR SEDAN. THE AIR BAGS FAILED TO DEPLOY AND BOTH THE DRIVER AND PASSENGER SEAT BELTS FAILED TO LOCK THE OCCUPANTS TO THEIR SEATS. THIS SAFETY EQUIPMENT FAILURE ALLOWED SIGNIFICANT BODY MOVEMENTS OF BOTH THE DRIVER AND PASSENGER. IT CAUSED ABRUPT FORWARD AND BACKWARD MOTION OF THEIR HEADS, NECKS, BACKS, ARMS, LEGS AND TORSOS, RESULTING IN SIGNIFICANT PHYSICAL INJURY AND EMOTIONAL TRAUMA. THE DRIVER ACCOMPANIED THE FRONT PASSENGER TO THE EMERGENCY ROOM. PHYSICAL EXAMINATION AND X-RAY EVALUATIONS WERE PERFORMED BY A MEDICAL SPECIALIST. THE PASSENGER WAS DIAGNOSED WITH UPPER SPINE, HEAD AND NECK INJURIES WITH SIGNIFICANT MUSCLE PAIN AND SEVERE CONCUSSION. THE DRIVER HAD INJURIES TO HIS SHOULDER, NECK, KNEE, TORSO AND BACK AREAS WITH SIGNIFICANT MUSCLE PAIN. SUMMARY, HAD THE SEAT BELTS FUNCTIONED, AS WAS ADVERTISED AND DESIGNED BY THIS MANUFACTURER, BOTH PASSENGERS WOULD NOT HAVE SUSTAINED SUCH SEVERE PHYSICAL INJURIES, AND HAD THE AIR BAGS FUNCTIONED AND DEPLOYED, AS ADVERTISED AND DESIGNED, BY THE MANUFACTURER, THE DRIVER AND PASSENGER WOULD NOT HAVE BEEN INJURED IN THIS IMPACT-COLLISION. HISTORY, THE DODGE GRAND CARAVAN OF PAST YEARS DESIGN INCLUDING THIS 2007 MODEL YEAR HAVE HAD SIMILAR AND REPEATED REPORTS OF SEAT BELT AND AIR BAG FAILURE. CONCLUSION, THIS MANUFACTURER KNEW OR SHOULD HAVE KNOWN OF THESE SAFETY DEFEATS, FROM PAST SETTLEMENT LITIGATION. THIS MANUFACTURER ALLEGEDLY HAS FAILED OR REFUSED TO CORRECT THESE ALLEGED INJURY CAUSING VEHICLE SEAT BELT AND AIR BAG DEFECTS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11056275December 24, 2017
ELECTRICAL SYSTEM
THE VEHICLE HAS 92,000 MILES AND WHEN TRAVELING LAST MONTH THE ALTERNATOR WENT OUT. WAS TOLD AT THE DEALERSHIP THAT FIXED IT THERE HAVE BEEN SOME ALTERNATORS RECALLED. WITH PARTS AND LABOR THE BILL WAS $797.77. THEY SAID OURS WAS NOT ON RECALL LIST. HOW DO I GET REIMBURSED FOR SURPRISE EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055237December 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SOMETIMES THE CAR WON'T START UNLESS YOU TURN THE KEY IN TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055404December 18, 2017
SUSPENSION
STRUT TOWERS ON MY 2000 DODGE GRAND CARAVAN HAVE RUSTED THROUGH. VISIBLE, SIGNIFICANT RUST HAS BEEN PRESENT FOR AT LEAST 7 YEARS, HOWEVER, IT IS NOW NOT DRIVEABLE. I DID NOT REALIZE THIS IS SUCH A BROADSCALE, SIGNIFICANT PROBLEM TO MOST OWNERS OF 1996-2000 VANS. PLEASE RECALL THIS MESS! STRUT TOWERS ARE NOT COSMETIC!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11055012December 15, 2017
FUEL/PROPULSION SYSTEM
THE FIRST OCCURRENCE WAS WHEN I WAS DRIVING ON AN INTERSTATE, ABOUT 65 MPH, WHEN THE ENGINE ABRUPTLY STALLED. I CHANGED SEVERAL LANES ONTO THE SHOULDER AND CALL A TOW TRUCK, BUT BEFORE IT ARRIVED, IT WAS ABLE TO START AGAIN, AFTER ~30 MINUTES. THIS SAME BEHAVIOR HAS HAPPENED 4 MORE TIMES (TOTAL OF 5 TIMES IN A YEAR, OR ABOUT 15K MILES), SOMETIMES WEEKS APART, SOMETIMES MONTHS. THE OTHER OCCASIONS WERE SLOWER, 25-40 MPH. THE DODGE DEALERSHIP WAS UNHELPFUL DIAGNOSING THE PROBLEM, AS ALL SYSTEMS APPEAR FINE UNTIL THE PROBLEM APPEARS, WHICH THEY UNSURPRISINGLY COULD NOT PROVOKE. ON EACH OCCASION, WHEN WE TRY TO START THE CAR AGAIN, IT SOUNDS AS IF IT HAS NO FUEL, BUT AFTER ~30 MIN. OF SITTING, IT STARTS AGAIN AND DRIVES JUST FINE. IT IS VERY UNNERVING TO ALWAYS HAVE TO CONSIDER THAT THE CAR MAY SIMPLY STALL, THIS IS ABSOLUTELY A SAFETY CONCERN. CURRENTLY I PLAN TO REPLACE THE TIPM MODULE, AS IT SEEMS TO HAVE BEEN A SOURCE OF PROBLEMS ON MANY CHRYSLER MODELS. I WILL JUST CROSS MY FINGERS THAT IT DOESN'T HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054671December 14, 2017
ELECTRICAL SYSTEM
MY TPIM IS BAD FOUND OUT AFTER GETTING MY ALTERNATOR, BATTERY, AND STARTER REPLACED. IT IS NOT SENDING SIGNAL TO MY FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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