Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11065748January 29, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND WAS NOT UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065452January 27, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING DOWN THE ROAD AT 55 MPH VAN STARTED MAKING WEIRD CLUNKING SOUNDS LIGHTS BEGAN TO DIM LOST ACCELERATOR CONTROL, BRAKES PULLED TO SIDE OF ROAD MANAGE TO COME TO A STOP VEHICLE STILL WAS MAKING SOUNDS AND LIGHTS WERE FLASHING I PUT IT IN PARK VEHICLE STALLED OUT I TRIED TO RESTART AND NOTHING WOULDN'T EVEN TURN OVER JUST CLICKED. HAD IT TOWED ONLY CAME BACK AS LOW VOLTAGE THEY REPLACED BATTERY TRIED TO RESTART ENGINE STILL MADE CLUNKING NOISE VAN STILL WOULDN'T START, OIL PAN WAS DROPPED AND HAD CHUNKS OF METAL IN IT. FINAL CONCLUSION ENGINE BLOWN I HAVE SEEN SOME RECALLS ON THIS ENGINE 3.6 VVT ALSO PREVIOUSLY HAD A PROBLEM WITH TIPM I ALSO SEE HAS AN ONGOING. POSSIBLE RECALL AND IS RECALLED IN OTHER VEHICLES THAT USE SAME PART. WOULD REALLY LOVE MY VAN FIXED AS THIS ENGINE IS KNOWN TO HAVE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065320January 26, 2018
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRONIC CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY, BRAKING, AND ACCELERATION SEIZED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO NICHOLS DODGE IN BURLINGTON, NORTH CAROLINA IN OCTOBER OF 2017 FOR A TIPM ISSUE. THE DEALER KEPT THE VEHICLE FOR APPROXIMATELY 30 DAYS, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064929January 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, A TICKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND PUSH ROD UNDER THE ENGINE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JIM BROWN (844-251-0682) AND THE MANUFACTURER WERE NOTIFIED VIA PHONE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064620January 24, 2018
ENGINE
VEHICLE SHUT DOWN WHILE GIVING GAS AT A SPEED OF 30 MPH OR LESS LOOSE STEERING AND BRAKES AND SLIP SLIDE WARNING SYMBOL APPEARS. REFERENCE NUMBERS THAT APPLY ARE 14V373000, 11V139000 AND RC-R03-15. AFTER I SHUT DOWN THE CAR IT I CAN RESTART TE CAR IMMEDIATELY. WHEN I TURN THE RADIO BACK ON THE RADIO COMES RIGHT ON WITHOUT THE SAFETY WARNING THAT NORMALLY APPEARS WHEN I TURN THE RADIO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064665January 24, 2018
ENGINE
TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064389January 23, 2018
SUSPENSION
THIS IS THE 2ND OF OUR 2009 GRAND CARAVANS WITH THE SAME FAILURE IN THE EXACT SAME LOCATION. PASS SIDE STRUT SPRING BROKE OFF AT THE UPPER END ABOUT 2-3 INCHES OFF THE TIP. VERY HARD TO SPOT SO LOOK CLOSELY. 1ST ONE WAS CAUGHT ON A STATE INSPECTION AND THIS ONE WAS CAUGHT DURING ROUTINE PM. IS THIS A COMMON PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064096January 22, 2018
UNKNOWN OR OTHER
TIPM IS BAD. CONFIRMED WITH DODGE DEALERSHIP SERVICE CENTER. PROBLEM CRANKING IN THE MORNING AND ESPECIALLY IN COLD TEMPERATURES. BRAKE LIGHT COMES ON AND OFF WHILE DRIVING AMONG OTHER SENSORS. VERY DANGEROUS AND MUST BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064204January 22, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE SPONTANEOUSLY DOWNSHIFTED AND STALLED. ALSO, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. A TOWING COMPANY JUMPSTARTED THE BATTERY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064275January 22, 2018
SEATS
DRIVER'S HEADREST DEPLOYED DUE TO THE PLASTIC THAT HOLDS A PIN BROKE INTERNALLY. THIS SPRING LOADED SYSTEM APPARENTLY HAD ENOUGH TENSION THAT IT BROKE THE PLASTIC. MY VEHICLE WAS STATIONARY AND UNOCCUPIED AT THE TIME. IF I HAD BEEN SITTING IN THE VEHICLE MY NECK COULD HAVE BEEN BROKEN. A REPLACEMENT HEADREST IS ABOUT $650, NOT INCLUDING LABOR, ACCORDING TO THE DEALERSHIP AND I WAS TOLD IT IS NOT IN WARRANTY. I HAVE HAD THIS VEHICLE LESS THAN 4YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063928January 20, 2018
SERVICE BRAKES, SUSPENSION, WHEELS
[XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] [XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063674January 19, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE PARKED IN DRIVEWAY, THE HORN STARTED BLOWING ERRATICALLY, HEADLIGHTS WERE ON, AND FRONT AND REAR WINDSHIELD WIPERS AND WASHERS OPERATING. DOOR LOCKS WOULD NOT RESPOND TO REMOTE. AFTER S SHORT PERIOD OF TRYING TO UNLOCK THE DOORS WITH THE REMOTE, THEY EITHER RESPONDED TO THE REMOTE OR UNLOCKED BY THEMSELVES. AT THAT POINT I ATTEMPTED TO TURN THE IGNITION ON AND START THE VEHICLE. I STARTED IT AND THEN TURNED IT OFF BUT THAT DID NOT STOP THE HORN, WIPERS, ETC. A FEW SECONDS AFTER SHUTTING THE IGNITION OFF, EVERYTHING STOPPED. FRONT AND REAR WIPERS DID NOT RETURN TO PARK POSITION UNTIL I MANUALLY TURNED THEM ON AND OFF. I STARTED THE ENGINE AGAIN AND HAD A CHECK ENGINE LIGHT WITH ERROR CODES RELATED TO THE TCM, TRANSMISSION CONTROL MODULE. IN ADDITION, WHILE DRIVING, THE HEATER BLOWER MOTOR INTERMITTENTLY STOPS WORKING. ALL OF THIS APPEARS TO BE THE RESULT OF A FAULTY TIPM,TOTALLY INTEGRATED POWER MODULE. THIS HAS HAPPENED TWICE IN THE LAST TWO WEEKS. FIRST OCCURRENCE WAS 1/11/18 AND SECOND OCCURRENCE WAS 1/16/18. SEARCHING ONLINE REVEALED THAT MINE IS NOT AN ISOLATED PROBLEM AS THERE ARE MANY REPORTED INSTANCES OF TIPM FAILURES WITH SIMILAR SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063691January 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING DOWN THE ROAD ON A SHALLOW LEFT-HAND CURVE WHEN I TURNED THE STEERING WHEEL TO THE RIGHT, COMING OUT OF THE CURVE, ALL THE SUDDEN THE LEFT FRONT BRAKE (LFB) BEGAN TO CHATTER AS THOUGH THE LFB ABS WAS ENGAGING. THE ESP BAS AND THE TRACTION CONTROL LIGHTS CAME ON. THE VAN VIOLENTLY SWERVED TOWARDS THE ONCOMING LANE. LUCKLY, THERE WAS NO TRAFFIC COME AT ME. I WAS ABLE TO OVER CORRECT WITH THE STEERING AND REGAIN CONTROL. I TOOK THE VAN TO A LOCAL SHOP WHICH DIAGNOSED THE STEERING POSITION SENSOR INSIDE THE AIR BAG CLOCKSPRING TO BE BAD. IT WAS REPLACED AND THE PROBLEM WENT AWAY. I FEEL THIS IS VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED WITH A RECALL BEFORE SOMEONE IS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063549January 18, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIPM AND FUEL PUMP AND OTHER REASONS WERE CITED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063185January 16, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
01 /13/18 THE VERY FIRST MORNING I HAD IT I WORKED AT 6 AM ABOUT 5 MINS INTO DRIVING 11 DEGREES! THE TRACTION LIGHT CAME ON WITHOUT ME PUSHING THE BUTTON. THEN A EPS W/ DES LITE UP?? THEY BOTH WENT ON BY THEMSELVES AS WELL. ALSO THE ROADS WERE NOT WET! THIS CONTINUES EVERY MORNING DESPITE THE TEMPERATURE. UP TO CURRENT DAY 01/16/18 WE RECEIVED A DUSTING LESS THE 1 INCH ON THE GROUND. I PUSHED THE TRACTION BUTTON ON DESPITE THAT ME AND MY 3 CHILDREN SLID INTO A MAIL BOX THANKFULLY SLOWLY! HAD TO BE PULLED OUT DUE TO IN NOT STARTING UP AND STUCK.. THIS VAN IS LOUD AND RUNS BEHIND, KIND OF STUTTERS..IT WENT THROUGH A HALF TANK OF GAS IN 1 DAY! THERE IS AT TIMES BUT FREQUENT WE CAN SMELL GAS.? ALSO THIS VAN STARTED ACTING TO THE POINT OF ALMOST STALLING OUT!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11062754January 15, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
THE VAN RANDOMLY AND WITH NO WARNING LOSES POWER STEERING AND LOCKS THE GAS PEDAL SO IT CANNOT BE PRESSED WHILE DRIVING AROUND 25-35 MPH. PUTTING THE VAN IN PARK AND RESTARTING THE CAR FIXES THE PROBLEM. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST 4 MONTHS. MECHANIC HAS TRIED TO FIX THE PROBLEM AND THE PROBLEM CONTINUES TO BE AN ISSUE. IT SEEMS TO HAPPEN NEAR STOPLIGHTS WHILE THE CAR IS IN MOTION. IT ALSO SEEMS TO OCCUR WITHIN 10-20 MINUTES OF STARTING THE VEHICLE. ON ONE OCCASION THE BRAKES LOCKED UP WITH THE STEERING. NO ENGINE LIGHTS TURN ON WHEN IT HAPPENS, AND IT IS IMPOSSIBLE TO REPLICATE THE PROBLEM ON DEMAND. THROUGH SOCIAL NETWORKING AND RESEARCHING THE PROBLEM ONLINE MANY OTHER DODGE CARAVANS AND CHRYSLER VANS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062529January 12, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I GOING DRIVING AT 70 MPH IN I-75 TAMPA FLORIDA AND THE VEHICLE TURN OFF. CHECKING IN INTERNET THE POSIBLE PROBLEM IS OVERHEAD IN THE TIPM. I AM IN THIS MOMENT IN A HIGHWAY FOR 3 HOURS WAITING FOR TOWNING. THE VEHICLE NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062097January 11, 2018
ENGINE
ENGINE SHUTS OFF WITHOUT WARNING WHEN DRIVING AND/OR STOPPED AT LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062293January 11, 2018
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL THE CODE LIGHT FLASHING ON THE DASHBOARD, WIPER AUTOMATICALLY COME ON, SPEEDOMETER CUTS DOWN TO 0 WHEN DRIVING, DRIVER SIDE WINDOWS WOULDN'T ROLL DOWN OR THE LOCK SWITCH WOULDN'T UNLOCK DOORS, LIGHTS FLICKER ON AND OFF WHILE THEY ARE SHUT OFF, IF LIGHTS ON CAN'T USE BRIGHT LIGHT THEY CUT OUT WHEN ALL THE CODE LIGHT FLICKER ON. LIKE IT SHORTING OUT. IT DOES THIS SITTING STILL OR IN MOTION. HAPPENS WHEN I AM DRIVING OR SITTING IN A PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060690January 5, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FUSE BOX LOCATED UNDER THE HOOD IN THE ENGINE COMPARTMENT BECAME OVERHEATED. THE FUSES WERE EXTREMELY HOT AND SMOKING. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 189,863.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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