Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11073531February 19, 2018
ELECTRICAL SYSTEM
THE VAN SHUTS OF RANDOMLY AND LOSES POWER STEERING AND BRAKES. THIS HAS OCCURRED MULTIPLE TIMES. MULTIPLE VISITS TO MECHANIC HAVE FAILED TO FIND A SOLUTION. BASED ON ONLINE POSTINGS, THIS APPEARS TO BE A ROUTINE PROBLEM THAT DODGE HAS FAILED TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073377February 17, 2018
AIR BAGS
THE OCCUPANT RESTRAINT CONTROLLER HAS FAILED. I WAS WONDERING, EVEN THOUGH MY VIN IS NOT PART OF THE RECALL WOULD I STILL BE ELIGIBLE TO GET THIS REPAIRED UNDER THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073291February 16, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE WAS PLACED IN NEUTRAL AND STARTED TO REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. AN UNKNOWN DEALER LOCATION WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD NO RECALLS; THEREFORE, HE WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073084February 15, 2018
FUEL/PROPULSION SYSTEM
VEHICLE WON'T START WHEN COLD, HAS ISSUES RUNNING. FUEL PUMP RELAY ISSUE CAUSING A CRANK NO START. CHRYSLER KNOW OF THE DEFECT AND THERE HAS BEEN A RECALL ON JEEPS FOR THIS ISSUE, BUT NOT ON THE GRAND CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073186February 15, 2018
UNKNOWN OR OTHER
THE VEHICLE WILL STALL WHILE I AM DRIVING ON THE HIGHWAY. IT HAS HAPPENED MORE TIME THAN I CAN COUNT. INITIALLY I WAS TOLD IT MIGHT BE AN ELECTRICAL ISSUE, SO THEY CHANGED THE SPARK PLUGS. THE CAR DIED AGAIN, HAD TO GET TOWED TO THE MECHANIC AGAIN. THIS TIME THEY SAID IT MIGHT BE THE BATTERIES. I CHANGED THE BATTERIES. THEN IT DIED AGAIN, THEY SAID IT MIGHT BE THE COMPUTERS, MIND YOU THIS IS A 2013 BRAND NEW VEHICLE, I AM CHANGING THE COMPUTER SYSTEM IN 2017 EVEN THOUGH IT HAD OVER 115000 AT THIS POINT. I AUTHORIZED THEM TO KEEP THE VEHICLE AND PUT AS MUCH MILES ON IT UNTIL THE PROBLEM REPLICATED ITSELF. THEY HAD IT FOR OVER 2 MONTHS. I GOT IT BACK IN AND IT DIED ON MY WAY TO WORK AGAIN. THIS TIME I WENT TO A DIFFERENT MECHANIC WHO IS NOT THE DEALER. THEY SAID IT WAS THE FUEL PUMP. I CHANGED THE FUEL PUMP, THE VEHICLE WORKED FOR 1 AND A HALF WEEKS BEFORE IT DIED ON ME AGAIN THIS WEEK ON MY WAY TO WORK. I HAVE CHANGED MOST IF NOT ALL PARTS OF MY FRANKENSTEIN VEHICLE, WHICH MIND YOU IS ONLY 4 YEARS OLD. AT THIS POINT I AM SO FRUSTRATED I DON'T KNOW WHAT TO DO. I HAVE SPENT OVER $5000 FIXING MY VEHICLE WITH NO GUARANTEE THAT SHE WILL NOT BREAK DOWN. I HAVE CONTACTED CAPITALONE AUTO FINANCE AND EXPLAINED THAT I CANNOT AFFORD TO KEEP PAYING FOR A CAR THAT I AM NOT USING. I CALLED DODGE TO REPORT THE ISSUE AND THEY SAID THEY CANNOT HELP ME. AT THIS POINT I AM GETTING READY TO FILE A LEMON LAW COMPLAINT AND USING SOCIAL MEDIA TO VOICE MY CONCERNS UNTIL MY ISSUE IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072724February 13, 2018
AIR BAGS
EVERY TIME IT RAINS OR I TAKE MY CAR TO THE CAR WASH THE AIRBAG LIGHT COMES ON. AFTER A DAY OR TWO IT GOES OFF. I TOOK IT TO A MECHANIC WHO TOLD ME THAT MY VAN HAD STORED CODES FOR ' NO RIGHT FRONT SIDE IMPACT SENSOR COMMUNICATION ' AND 'RIGHT FRONT IMPACT SENSOR INTERNAL 1'. IN RESEARCHING THIS ISSUE I DISCOVERED RECALL #10V008000 WHICH COVERS 2005 AND 2006 GRAND CARAVANS AND PRETTY MUCH DESCRIBES EXACTLY WHAT IS HAPPENING TO MY VAN. HOWEVER, WHEN I CONTACTED DODGE I WAS TOLD THAT MY PARTICULAR VIN NUMBER IS NOT COVERED UNDER THE CURRENT RECALL. I FIND IT VERY STRANGE THAT MY VAN FITS ALL OF THE PARAMETERS FOR THE RECALL BUT IS EXCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072478February 13, 2018
ELECTRICAL SYSTEM
THERE IS A PROBLEM WITH MY WIRELESS IGNITION NODE (WIN) THAT CAUSES MY VAN'S ENGINE TO SHUT OFF RANDOMLY WHILE IT IS BEING DRIVEN. THIS HAS HAPPENED AT LEAST 25 TIMES OVER THE PAST TWO YEARS, DURING TIMES OF HIGH SPEED, LOW SPEED, AND STOPPED AT INTERSECTIONS. THERE IS ZERO WARNING AND THE ISSUE DOES NOT TRIGGER ANY CHECK ENGINE LIGHT. THERE IS A RECALL RELATED TO THIS EXACT ISSUE (R03/NHTSA 14V-373) THAT HAS ALREADY BEEN ISSUED FOR "MOST" 2010 DODGE GRAND CARAVANS, BUT I AM TOLD MY VIN DOES NOT QUALIFY! THIS RECALL MUST BE UPDATED TO INCLUDE ALL 2010 DODGE GRAND CARAVANS AS SOON AS POSSIBLE. THE REPAIR NEEDED TO CORRECT THE PROBLEM IS OVER $1000 AND THIS ISSUE POSES A SIGNIFICANT SAFETY HAZARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072511February 13, 2018
ELECTRICAL SYSTEM
THERE WAS A RECALL FOR WIN MODULE ON MY VEHICLE. NHTSA NUMBER 14V-373. I WAS TOLD BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE AND I WOULD BE NOTIFIED WHEN THEY WERE. I TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE AND WHEN IT WAS FINISHED I NOTICED ON THE INVOICE THAT THEY HAD DONE THE RECALL. THE PROBLEM IS THEY COULD NOT HAVE PERFORMED THE RECALL BECAUSE THEY DID NOT HAVE BOTH FOBIKS. I ASKED THE SERVICE MANAGER ABOUT THIS AND AGREED THEY HAD TO REPLACE THE FOBIKS THEN HE STARTED TO DOUBLE TALK AND SAID I WAS BETTER OFF BECAUSE THE NEW FOBIKS DID NOT HAVE ALL THE BUTTONS THAT MINE HAD. I DO NOT BELIEVE THE RECALL WAS COMPLETED! I BELIEVE THIS IS VERY DANGEROUS FOR A DEALER TO TELL A CUSTOMER THAT A RECALL HAS BEEN COMPLETED WHEN IN FACT IT HAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072388February 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FEBRUARY 2,2018 DODGE GRAND CARAVAN TURNED OFF AND PARKED IN DRIVE WAY MY DAUGHTER COMES IN AND SAID THE VAN SOUNDS LIKE IT'S STILL RUNNING WENT OUT AND HEARD WHAT SHE HEARD ALSO CHECK ON THIS THREE TIMES BEFORE GOING TO BED( THIS NOISE CAME FROM THE GAS TANK). THE NEXT DAY 02/03/2018 NOISE WAS NOT THERE ANYMORE. I HAD SCHEDULE RECALL WORK TO BE PERFORM ON 02/05/2018 BUT RE-SCHEDULE WITH SERVICE ADVISOR FOR 02/06/2018 CAR WOULD NOT START KEY STUCK IN IGNITION SWITCH. TOW TRUCK PICKED UP 02/07/2018 TOOK TO DEALERSHIP EXPLAIN WHAT HAPPEN I WAS TOLD BY THE SERVICE ADVISOR TO EXPECT A CALL ON FRIDAY 02/09/2018 CALL CAME DEAD BATTERY(NEW BATTERY 01/24/2018) AND THE TIPM KIT WAS NEEDED. THIS VEHICLE 2011 DODGE GRAND CARAVAN TIPM SHOULD BE LISTED AS A RECALL. I STARTED LAST YEAR HAVING STARTING CONCERNS WITH THIS VAN NOT WANTING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072134February 11, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
CAR STALLS UNEXPECTEDLY WHILE DRIVING. THE ENGINE STOPS AND THERE IS A COMPLETE LOSS OF POWER. POWER STEERING FAILS AND IT IS DIFFICULT TO MANOUVER VEHICLE. I CAN SUCCESSFULLY RESTART THE VEHICLE BY EITHER STOPPING THE CAR, SHIFTING INTO PARK, AND RESTARTING BY TURNING THE KEY, OR SHIFTING INTO NEUTRAL WHILE THE CAR IS STILL IN MOTION, THEN TURNING THE KEY TO RESTART, AND THEN SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED AT LEAST 10 TIMES ON THE FREEWAY GOING AT FREEWAY SPEEDS OVER THE PAST YEAR, AND DMORE THAN 50 TIMES ON SURFACE STREETS. OFTEN THIS HAPPENS WHEN HITTING A BUMP IN THE ROAD, BUT SOMETIMES THERE ISN'T AN OBVIOUS CAUSE. ONCE WHILE DRIVING ON A BUMPY DIRT ROAD IT REPEATEDLY STALLED, BUT WHEN I HELD THE KEY IN PLACE, IT STOPPED STALLING. WE HAD THE DEALER LOOK AT IT AND THEY COULDN'T FIND ANY PROBLEMS. WE REPLACED THE KEY THINKING THAT MIGHT HELP, AND IT SEEMED TO FOR A FEW MONTHS, BUT NOW THE PROBLEM IS WORSE THAN EVER, STALLING AT LEAST SEVERAL TIMES A WEEK. IN THE PAST SEVERAL MONTHS THE CAR ALMOST ALWAYS WON'T START ON THE INITIAL KEY TURN. I HAVE TO HOLD IT IN START POSITION FOR SEVERAL SECONDS LONGER THAN NORMAL, AND I HAVE TO GIVE IT SOME GAS AND REV THE ENGINE FOR IT TO START. HAVING THE CAR STALL AT ANY POINT WHILE DRIVING IS FRIGHTENING, BUT WHEN THIS HAS HAPPENED ON THE HIGHWAY, IT IS TERRIFYING AND HORRIBLY DANGEROUS FOR ME, MY FAMILY, AND OTHER VEHICLES AROUND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072026February 10, 2018
POWER TRAIN, UNKNOWN OR OTHER
I HAD TO CHANGE THE TRANSMISSION AFTER 60 K MILES ALTHOUGH I TOOK VERY GOOD CARE OF THE CAR.THE MECHANIC AND OTHER CUSTOMERS WERE REPORTING THE SAME ISSUE WITH SAME MODEL! GEAR DOESN'T SHIFT FROM FIRST TO SECOND GEAR. WHILE DRIVING ON NORMAL ROAD AND NORMAL SPEED. THIS CAR MAINLY USED TO COMMUTE TO SCHOOL NEARBY. NEVER OFF-ROAD AND NEVER MISSED A MAINTENANCE REQUIRED.NO CUSHION LIGHT BUT THERE IS A CODE AND A REPLACEMENT OR TRANSMISSION REBUILT IS REQUIRED, MY POOR FAMILY LOST THOUSANDS OF DOLLARS ON THIS JOB. THE MECHANIC ENCOURAGED ME TO REPORT THIS VEHICLE DUE TO MANY SMELLER CARS FROM THE SAME TYPE AND MODEL WITH EXACT SAME TRANSMISSION PROBLEMS. HE TOOK CARE OF MY CAR AND IT SHOULDN'T HAVE ANY ISSUES. PLEASE INVESTIGATE AND ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072038February 10, 2018
SUSPENSION, UNKNOWN OR OTHER, EXTERIOR LIGHTING
RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072059February 10, 2018
ELECTRICAL SYSTEM, ENGINE
MY DODGE GRAND CARAVAN, 2010, HAS STARTED CUTTING OFF ON ME WHILE DRIVING. MY STABILIZER LIGHT COMES ON, RPMS DROP TO 0, AND I LOSE MY POWER STEERING ALONG WITH LOW BREAK REACTION. I FEEL THIS IS VERY UNSAFE. I HAVE CHANGED SEVERAL SENSORS TO NO AVAIL. I STARTED DOING RESEARCH AND FOUND THAT THEY HAVE SAFETY RECALL L25. CALLED MY LOCAL DODGE DEALERSHIP TO SET UP THE REPAIR, ONLY TO FIND OUT MY VAN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT IS IN THE ALOTTED YEARS (2008-2010). WHAT AM I SUPPOSED TO DO. THIS COULD EASILY CAUSE A WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067328February 6, 2018
ELECTRICAL SYSTEM
THERE IS A ISSUE WITH THE VEHICLE NOT STARTING. IT STARTED OUT AS IMTTERMITTENT AND NOW IS BECOMING PRETTY REGULAR. I REPLACED THE BATTERIES IN MY KEY FOBS, AND THERE IS A NEW BATTERY IN THE VEHICLE. ALSO WHEN YOU SHIFT FROM REVERSE TO DRIVE IT IS A HARD SHIFT. I LOOKED ONLINE AND THIS SEEMS TO BE A BIG PROBLEM WITH DODGE, MANY OTHERS ARE EXPERIENCING THE SAME THING. IT WOULD SEEM TO BE A TIPM PROBLEM WITH FAULTY RELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067356February 6, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066804February 3, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AL ENCENDERLO AVECES NO ARRANCA TENGO ESTE PROBLEMA COMO 7 MESES Y A LA SEGUNDO INTENTO PRENDE O AVECES UNE TERCERA VEZ MEDICEN QUE ES EL SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066250February 2, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:GLASS, SIDE/REAR
2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066057January 31, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT START WHEN PROMPTED AND INDEPENDENTLY LOCKED ALL OF THE DOORS IN THE VEHICLE. THE FAILURE PREVENTED THE CONTACT FROM EXITING THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT WAS ABLE TO USE THE KEY FOBIK TO OPEN THE DRIVER'S DOOR. THE CONTACT STATED THAT THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER COMPLETELY. THE CONTACT COASTED THE VEHICLE TO A NEARBY PARKING LOT USING MANUAL STEERING. THE CONTACT REMOVED THE BATTERY CABLES AND RE-ATTACHED THEM TO RESTART THE VEHICLE. CUTTER DODGE IN HONOLULU, HAWAII WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN UNDER AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066100January 31, 2018
WHEELS
VALVE STEM BROKE WHEN REMOVING CAP TO CHECK PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066158January 31, 2018
FUEL/PROPULSION SYSTEM
VEHICLE OFTEN STALLS SHORTLY AFTER REFUELING. CAN BE VERY DANGEROUS IF PULL OUT INTO TRAFFIC. HAS HAPPENED AT LEAST A DOZEN TIMES. DOES NOT HAPPEN WITH EVERY FILL-UP, BUT IS BECOMING MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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