Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11230868July 10, 2019
ENGINE
TAKATA RECALL ENGINE OIL COOLER CRACKED AT THE BASE CAUSING ENGINE OIL TO LEAK OVER THE TOP OF THE ENGINE AND DOWN THE MANIFOLD. THIS MAY CAUSE A FIRE AT THE MANIFOLD AREA RESULTING IN A POSSIBLE INJURY TO THE DRIVER. THIS HAPPENS WHEN THE CAR IS MOVING AND AT IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230873July 10, 2019
UNKNOWN OR OTHER
BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230888July 10, 2019
UNKNOWN OR OTHER
WE HAVE A 2016 DODGE GRAND CARAVAN THAT HAS BEEN DIAGNOSED BY A MECHANIC TO NEED A REAR AC EVAPORATOR INSTALLED AT A COST OF OVER $1000.00. THIS IS UNACCEPTABLE AS WE WERE TOLD IT IS A KNOWN MOPAR PROBLEM. AS THE HEAD OF HOUSEHOLD FOR A FAMILY OF FIVE, I DON'T KNOW WHERE TO FIND THIS AMOUNT OF MONEY FOR THE REPAIR. THIS VAN WAS PURCHASED TO ACCOMMODATE OUR 17 YEAR OLD SON WITH DUCHENNES MUSCULAR DYSTROPHY. HE CANNOT RIDE IN THIS VEHICLE WITH THE AMOUNT OF HEAT SUMMER BRINGS. WE DON'T KNOW WHAT TO DO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230909July 10, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230450July 9, 2019
ELECTRICAL SYSTEM
ENGINE LIGHT WAS ON, CODE READ AS A MISFIRE IN COIL #2, PAID $400 TO HAVE COIL REPLACED AND THE LIGHT IS STILL ON. THE VAN STILL SHAKES WHILE DRIVING AND WHILE IN IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230483July 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE ABS, ESP, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS, CALIPERS, AND BRAKE SYSTEM WERE REPAIRED; HOWEVER, THE INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230570July 9, 2019
SEATS
TL* THE CONTACT RENTED A 2019 DODGE GRAND CARAVAN. THE CONTACT WAS SEATED IN THE REAR OF THE VEHICLE BEHIND THE DRIVER'S SEAT. WHILE ATTEMPTING TO ADJUST THE SEAT, THE HEADREST STRUCK THE BACK OF THE CONTACT'S NECK. THE CONTACT STATED THAT SHE WAS EXPERIENCING HEADACHES DUE TO THE INJURY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INFORMED AVIS CAR RENTAL SAN FRANCISCO INTERNATIONAL AIRPORT (780 N MCDONNELL RD, SAN FRANCISCO, CA 94128, (650) 877-6780) OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 11.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11230201July 8, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO ACCELERATE. ONCE THE CONTACT REACHED HER DESTINATION AND PARKED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO MOVE AND WAS DRIVEN TO CHRYSLER CORNER (406 E PANCAKE BLVD, LIBERAL, KS 671-901) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. A FORMAL DIAGNOSTIC TEST WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229987July 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230030July 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF AND COULD NOT BE IMMEDIATELY RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (EAST CHESTER CHRYSLER DODGE, 4007 BOSTON RD, BRONX, NY) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230108July 8, 2019
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ALSO, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE VEHICLE DID NOT RESPOND. AFTER TURNING OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION; HOWEVER, THE ELECTRIC STEERING CONTROL INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 87,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230139July 8, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING VAN TRYING TO MERGE ONTO HIGHWAY WITH MY FAMILY WHEN CHECK ENGINE CAME ON AND VAN JUST WENT LIMP AS I MERGED WE ALMOST GOT HIT FROM BEHIND THANKFULLY WE DIDN'T! THIS IS A KNOWN PROBLEM WITH CHRYSLER AND DODGE 3.6 ENGINES I RECENTLY PURCHASED A USED 2012 DODGE CARAVAN RT I SHOULD HAVE DONE RESEARCH ON IT, ALSO I TRIED TO GET EMISSIONS TO PASS INSPECTION AND I FAILED, THERE IS THIS P06DD CODE THAT IS AFFECTING THE VAN, I BRAND VAN TO MECHANIC AND OVER A WEEK LATER NEW OIL PUMP NEW OIL FILTER HOUSING ADAPTER AND OVER 1K IN PARTS AND LABOR AND THE PROBLEM STILL EXIST PERTAINING TO THAT P06DD CHECK ENGINE CODE! THAT CODE PUTS ENGINE IN LIMP MODE OR SAFE MODE, IT MAKE VAN VERY SLOW WITH OUT ANY POWER WHICH IS VERY DANGEROUS TRYING TO GET ONTO HIGHWAYS WHEN YOU VAN WILL NOT ACCELERATE BECAUSE OF CODE! MECHANIC TRIED EVERYTHING EVEN WITH HELP FROM A CHRYSLER TECHNICIAN, ANDY THEY CAN'T GET RID OF THAT CODE P06DD LIKE I SAID OIL PUMP REPLACED OIL FILTER HOUSING REPLACED OIL PRESSURE SWITCHED REPLACED WIRES HARNESS COMPUTER REFLASHED, I DID RESEARCH AND I SEE PLENTY OF DODGE JEEP AND CHRYSLER WITH 3.6 HAS THIS ISSUE EVEN VEHICLES THAT COME OUT OF THE DEALERSHIP BRAND NEW HAS THIS ISSUE! IN MY CASE I'M 7GRAND INTO THIS USED VEHICLE AND I CAN'T EVEN REGISTER IT BECAUSE OF THIS ISSUE! I CAN'T EVEN SELL IT TRADE VEHICLE BECAUSE I CAN'T GET IT PASSED INSPECTION NOR DRIVE THE VEHICLE BECAUSE IT'S JUST FLAT OUT DANGEROUS, I DON'T WANNA INVEST IN NEW ENGINE BECAUSE I HEARD OF NIGHTMARES WHERE DODGE REPLACED ENGINE AND EVEN WITH NEW ENGINE THIS CODE P06DD CHECK ENGINE LIGHT STILL EXIST? PLEASE HELP I HAVE A FAMILY OF 5 I CAN'T AFFORD OF JUST LOOSING 7K I PAID 5500 FOR VAN AND ABOUT 1500 IN REPAIRS SO FAR AND VAN IS STILL NOT WORKING PLEASE CAN ANYONE HELP WITH THIS AND INVESTIGATE? THANKS JASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229864July 7, 2019
ELECTRICAL SYSTEM
THE SLIDING DOOR BEHIND THE DRIVER'S SEAT IS PERMANENTLY LOCKED. IT DOESN'T UNLOCK WITH THE KEY NOR DOES IT UNLOCK MANUALLY. THIS IS A SAFETY HAZARD AS IF I WERE TO BE IN AN ACCIDENT, THE KIDS CANNOT GET OUT OF THE CAR SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229875July 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2011 DODGE GRAND CARAVAN HAD A FAULTY TIPM AND IS A KNOWN PROBLEM COSTING WELL OVER $1500.00 AT DODGE TO GET A NEW TIPM. THIS EFFECTS THE STABILITY CONTROL MODULE, THE TRANSMISSION ELECTRONIC SHIFTING, THE BRAKE LIGHTS AND THE AIR CONDITIONING JUST TO NAME A FEW ISSUES. WE HAVE REACHED OUT TO DODGE AND THEY WILL NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229759July 6, 2019
SEATS
THE HEADREST DEPLOYED WHILE PARKED AND UNOCCUPIED. THE PLASTIC RETENTION LOOPS SNAPPED AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229809July 6, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
INITAILLY BATTERY LIGHT CAME ON UNEXPECTEDLY. 30 MINS LATER WHILE DRIVING ON THE STREET, THE CAR WOULD NO LONGER PULL AS IF IT HAD BEEN SHIFTED INTO NEUTRAL. CONSTANTLY SHIFTING THE CAR INTO NEUTRAL AND BACK INTO DRIVE I WAS ABLE TO PULL ONTO A SIDE STREET. I COULD HEAR A SOLID CLICK WHEN DOING THE SHIFTING. CHECKED TRANSMISSIN FLUID AND IT WAS CLEAN AND AT A GOOD LEVEL. BATTERY LIGHT STAYED ON AND EVENTUALLY CAR WOULD NO LONGER START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229559July 5, 2019
ELECTRICAL SYSTEM
IGNITION SWITCH TURNING OFF, DISABLING POWER STEERING, POWER BRAKES, AIR BAGS, MY CAR STOPPED IN THE MIDDLE OF THE STREET, ALL THE LIGHTS AND BELLS COME SO THERE IS POWER FROM THE BATTERY. AFTER A FEW TRIES IT WILL START WITH NO PROBLEMS. I WILL TURN THE FOB AND HEAR 1 CLICK SOUND AT THE START POSTION BUT NOTHING HAPPENS. IT HAPPENS RANDOMLY AND USUALLY STARTS AFTER 1-4 ATTEMPTS. I HAVE IT STOP IN THE MIDDLE OF THE STREET MULTIPLE TIME, AND IN HEAVY TRAFFIC AREAS THIS HAPPENS. IT WILL JUST GO DEAD, NO WARNINGS AT ALL. I DRIVE 25 MILES TO WORK AND HOME EVERY DAY, I AM SCARED TO DRIVE IT IN FEAR I WILL GET STUCK SOMEWHERE OR GET HIT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229571July 5, 2019
UNKNOWN OR OTHER
THE VEHICLE TURNS OFF IN THE MIDDLE OF DRIVING, STOPPING, STOPPED OR OTHER OPERATION FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229620July 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED WITHOUT WARNING AFTER SHUTTING THE DRIVER'S SIDE DOOR. THE PASSENGER SIDE AIR BAG STRUCK AND SHATTERED THE WINDSHIELD. THE AIR BAG WARNING INDICATOR DID NOT ILLUMINATE PRIOR TO THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CHRYSLER MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 251,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229212July 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING, THE ENGINE MISFIRED. AS A RESULT, THE RPMS DECREASED AND THE VEHICLE VIBRATED AND SHUDDERED. ON SOME OCCASIONS, THE VEHICLE SHUT OFF COMPLETELY. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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