Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11229347July 3, 2019
AIR BAGS, SEATS, UNKNOWN OR OTHER
ON THIS 2015, FLORIDA BASED, DODGE GRAND CARAVAN WITH 58,640 MILES, THE PASSENGER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WITH THE CAR PARKED IN THE DRIVEWAY AND NO ONE IN IT. IT COULD NOT BE RESET AS THE THIN PLASTIC BRACKET THAT HELD A METAL RESTRAINING BAR IN PLACE DISINTEGRATED UNDER THE PRESSURE OF THE DEPLOYMENT SPRING AND RELEASED. IN FACT IT APPEARED THAT MULTIPLE PLASTIC PARTS HAD BROKEN. CHECKING THE INTERNET, THIS APPEARS TO HAVE HAPPENED IN HUNDREDS OF OTHER VEHICLES IN MULTIPLE MODELS AND MODEL YEARS AND DODGE/CHRYSLER HAS MADE NO ATTEMPT TO FIX THE PROBLEM OR WARN THE OWNERS. THERE ARE ALSO AT LEAST TWO SEPARATE LAW FIRMS PURSUING CLASS ACTION LAWSUITS REGARDING THIS. THERE ALSO APPEAR TO BE HUNDREDS OF COMPLAINTS ON THIS SITE. IF THIS HAPPENED ON THE DRIVER'S SIDE WHILE THE CAR WAS IN MOTION, AN ACCIDENT COULD HAVE RESULTED. THE DODGE DEALER SAID THEY HAVE NO OBLIGATION TO FIX THIS AND THAT REPLACING EACH HEAD RESTRAINT WOULD COST CLOSE TO $900. THEY ALSO COULD NOT SAY THE DRIVER'S SIDE HEAD RESTRAINT WOULDN'T ALSO DEPLOY UNEXPECTEDLY. ONE WONDERS IF THERE HAVEN'T ALREADY BEEN SIGNIFICANT OR EVEN FATAL ACCIDENTS RELATED TO THIS. GETTING HIT BY THE HEADREST WOULD CAUSE INJURY ALONE THIS APPEARS POORLY DESIGNED. THE IDEA OF PUTTING A THIN PLASTIC BRACKET UNDER CONSTANT STRONG SPRING PRESSURE FOR YEARS IS JUST ASKING FOR TROUBLE, ESPECIALLY FOR VEHICLES IN FLORIDA WHERE TEMPERATURES IN PARKED VEHICLES CAN REMAIN WELL OVER 120 ALL DAY. HOW CAN THIN PLASTIC BE EXPECTED TO TAKE THIS FOR THE LIFE OF THE VEHICLE? THESE PARTS SHOULD BE METAL. I PUSHED THE DEPLOYED HEADREST BACK TOGETHER AND SECURED IT WITH TWO CABLE ZIP TIES. AS DODGE CAN'T TELL ME IF THE OTHER HEADREST WON'T ALSO DEPLOY, I HAVE ALSO SECURED IT WITH CABLE ZIP TIES TO GUARD AGAINST ITS UNEXPECTED DEPLOYMENT. WHERE IS THE NHTSA IN ALL THIS? AT LEAST CHANGE THE DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229101July 2, 2019
POWER TRAIN
THE VEHICLE WAS IN MOTION BUT WOULDNT SHIFT WOULD JUST TAKE THE RPMS TO 7000. THE TRANSMISSION WAS GETTING SO HOT IT WAS MAKING MY TEMPERATURES GAUGE FOR MY ENGINE RISE. I PULLED OFF ON EXIT 92 ON 81 SOUTHBOUND BY THE TIME THE VEHICLE CAME TO A STOP I WAS SEEING FLAMES COMING OUT FROM THE FLOORBOARD. I BOUGHT THE VEHICLE CERTIFIED PREOWNED BUT I NEVER RECIEVED A RECALL FOR THE TRANSMISSION PUMP AS IT SHOWS THERE IS ONE ON THIS WEBSITE. MY VEHICLE IS A TOTAL LOSE AND IT COMPLETELY BURNED MY VEHICLE BY THE TIME THE FIRE DEPARTMENT GOT THERE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228946July 2, 2019
UNKNOWN OR OTHER
DRIVER'S SIDE MANUAL SLIDING DOOR WON'T OPEN. LOCK WON'T MOVE. WORKED ONE DAY AND HASN'T SINCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229062July 2, 2019
ELECTRICAL SYSTEM
LEFT SIDE SLIDING DOOR LOCKING ACTUATOR WILL NOT UNLOCK WITH KEYFOD, OVERHEAD DOOR OPEN BUTTON OR EVEN THE MANUAL BUTTON. SO THE DOOR WILL NOT OPEN AT ALL STUCK SHUT AND LOCKED. THIS IS A SAFETY ISSUE DUE TO IF THERE IS AN EMERGENCY AND YOU NEEDED TO GET SOMEONE OUT OF THAT SIDE THEY ARE STUCK. THIS JUST ALL OF A SUDDEN HAPPENED. THERE WAS NOT WARNING OR NOISE MADE. HERE IS A LINK TO A BLOG WITH TONS OF PEOPLE WITH SAME PROBLEM. I HAVE ONLY 56600 MILES ON MY VAN.HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228657July 1, 2019
UNKNOWN OR OTHER
DRIVER SIDE REAR DOOR LOCK , WANT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228761July 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
LOUD CLICKING NOISE IN DASHBOARD AS WELL AS LACK OF FUNCTION INVOLVING THE A/C CONTROL PANEL. REAR DEFROSTER LIGHT BLINKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228565June 30, 2019
STEERING, WHEELS
I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS LIFTED UP INTO THE AIR AND I WAS SHOWED THAT THE REAR AXLE ON THE DRIVER SIDE HAD BEEN BROKEN. THERE WAS 2 MECHANICS THERE AND ONE SUGGESTED THAT I HAD BEEN IN A COLLISION OR HIT A BIG POTHOLE. THE OTHER SAID THAT IT COULDN'T HAVE BEEN A DRIVER ERROR BECAUSE OF THE WAY THE BREAK ON THE AXLE WAS BENT AS WELL AS THE LACK OF ANY SCRATCHES OR DAMAGE TO ANY OTHER AREA OF THE VAN. MY TIRES AND RIMS SHOW NO DAMAGE, AND THE UNDERCARRIAGE OF THE VAN ALSO SHOWS NO SIGN OF HITTING A POTHOLE, AS THERE ARE NO SCRATCHES ANYWHERE UNDER THE VAN. ONE OF THE MECHANICS SAID IT COULD HAVE BEEN SOMETHING WRONG WITH THE AXLE BECAUSE OF THE BENT WAY IT WAS BROKEN AND HE ALSO NOTICED THAT IT SHOWED SIGNS OF IT BEING ALREADY CRACKED BECAUSE THE METAL APPEARED TO BE OLD ON ONE SPOT AND FRESH ON ANOTHER. I HIGHLY DENY HITTING ANYTHING LIKE A POT HOLE OR HAVING BEEN IN A COLLISION THERE IS ABSOLUTELY NO DAMAGE TO ANY PART OF MY VEHICLE SAVE THE BROKEN AXLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228395June 29, 2019
SEATS
WHILE DRIVING DOWN THE INTERSTATE THE PASSENGER SIDE HEAD REST DEPLOYED. THERE WAS A PASSENGER IN THE SEAT AT THE TIME BUT WAS NOT HIT BY THE HEAD REST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228404June 29, 2019
STRUCTURE:BODY
IF VARIOUS OTHER DESIGN FLAWS WITH OTHER VEHICLE PARTS HAVE BEEN DEEMED WORTHY OF RECALL TO BE REDESIGNED BECAUSE THEY HAVE FAILED TO DO THAT FOR WHICH THEY WERE DESIGNED...THEN I FEEL LIKE DODGE AND CHRYSLER SHOULD RECALL MILLIONS OF MINI VANS THEY HAVE PRODUCED IN EARLY 2000'S THAT HAVE TOTALLY RUSTED OUT LOWER PORTION OF SIDE SLIDING DOORS...TOTAL DESIGN FLAW!!!!! A DESIGN FLAW IS A DESIGN FLAW...MANUFACTURES FAULT. THANKS FOR LISTENING..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222889June 27, 2019
POWER TRAIN
TRANSMISSION ON OUR 2013 DODGE GRAND CARAVAN FAILED WHILE TRAVELING ON THE FREEWAY VAN WOULD NO LONGER ACCELERATE. MY WIFE HAD TO COAST TO THE CENTER OF THE FREEWAY AND CALL FOR A TOW TRUCK. LUCKILY NEITHER MY WIFE OF THE 3 CHILDREN IN OUR VAN WERE INJURED DESPITE BEING IN A POTENTIALLY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222905June 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN THE IGNITION SWITCH IS TURNED THE CAR WILL NOT START. I HAVE TO TURN THE KEY OVER 15 TIMES IN ORDER FOR THE VAN TO CATCH AND START, THE PROBLEM IS BECOMING MORE FREQUENT. ALSO, WHEN THE DVD PLAYER IS IN THE UP POSITION ALL OF THE WARNING LIGHTS COME ON IN THE DASH THE WINDSHIELD WIPERS CUT ON AND NONE OF THE DIALS WORK ON THE SPEED, GAS AND THERMOSTAT INDICATORS. THE DVD PROBLEMS OCCUR WHEN THE VEHICLE IS PARKED AND ON THE ROAD OPERATING. THE IGNITION PROBLEM IS WHEN YOU GO TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222965June 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT THE CAR USED A YEAR AGO. IT HAS 57,578 MILES ON SPEEDOMETER. DRIVER SIDE SLIDING DOOR LOCKED SHUT, WILL NOT OPEN FROM INSIDE, OUTSIDE OR REMOTELY. JUST DROVE IN DRIVEWAY AND PARKED AND IT WILL NOT OPEN. FIVE MINUTES BEFORE IT OPENED AND CLOSED FINE AS WE HAD BEEN SHOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223007June 27, 2019
UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR IS LOCKED AND CAN'T BE UNLOCKED MANUALLY OR WITH FOB OR OVERHEAD BUTTON. VERY WORRIED ABOUT PASSENGERS NOT BEING ABLE TO EXIT DURING AN EMERGENCY. *DT CONSUMER STATED SHE WILL TAKE IT TO HER LOCAL DODGE DEALER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222611June 26, 2019
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT AND ABS LIGHT KEEP COMING ON AND THE LIGHT KEEP GOING OFF ON THE DASH BOARD FOR I BOUGHT THE VEHICLE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222800June 26, 2019
STRUCTURE:BODY
DRIVER SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. IT CANNOT BE UNLOCKED MANUALLY, WITH THE KEY FOB, OR THE UNLOCK BUTTONS ON THE DOORS. THE DOOR WILL NOT OPEN. THIS IS A HORRIBLE SAFETY HAZARD!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222803June 26, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT HEADREST COMPLETELY DETACHED WITHOUT WARNING. THE CONTACT HEARD A POP SOUND AS THE HEADREST DETACHED, WHICH CAUSED THE DRIVER'S HEAD TO PROPEL FORWARD AND ALMOST STRIKE THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222408June 25, 2019
SERVICE BRAKES
VEHICLE PURCHASED USED 3/3/19, SUPPOSEDLY WITH NO PROBLEMS WITH BRAKE SYSTEM. TWO MONTHS LATER REAR BRAKES ARE GRINDING AWAY AT ROTORS, CALIPERS ARE GETTING STUCK, AND THERE WAS A FIRE ON DRIVER'S SIDE REAR BRAKES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11222450June 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING ON THE HIGHWAY, THE ENGINE MADE A LOUD NOISE AND SHUT OFF. ALL POWER TO THE VEHICLE, INCLUDING THE POWER STEERING, WAS INOPERABLE. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE MECHANIC ALSO STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE FAILURE AND REFERRED THE CONTACT TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665). THE DEALER DIAGNOSED THAT THE TRANSMISSION PUMP FRACTURED AND DAMAGED THE TRANSMISSION. THE PUMP WAS NOT COVERED BY THE RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222595June 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN WOULD TURN OVER BUT NOT START. THIS CONTINUES TO HAPPEN OVER AND OVER. THE DEALERSHIP TOLD ME I NEEDED A NEW TIPM AND FUEL PUMP. BUT FOUND OUT THIS IS A VERY COMMON PROBLEM, AND THEY ISSUED A RECALL FOR OTHER VEHICLES WITH THIS SAME PART. IT IS THE FUEL RELAY SWITCH INSIDE OF TIPM THAT GOES BAD. IT SEEMS THE FUEL PUMP IS FINE. I CAN BUY A REPAIR PART VERY CHEAP. THIS IS PLASTERED ALL OVER ONLINE AND I THINK THIS IS A KNOWN PROBLEM AND SHOULD BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222101June 24, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan