Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11222228June 24, 2019
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING PIN WAS FRACTURED AND CAUSED THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 367,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222239June 24, 2019
SEATS
TAKATA RECALL .... THE HEADREST ON THE PASSENGER SEAT DEPLOYED ON IT'S OWN WITHOUT AN ACCIDENT OCCURRING. TO THE BEST OF MY KNOWLEDGE, THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222318June 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ARE 2017 DODGE GRAND CANAVAN HAS SHUT OF WHEN WE ARE DRIVING ON MULTIPLE OCCASIONS. THE FIRST MAJOR ISSUE WE HAD WITH THE VAN, WAS WHEN MY WIFE PARK AT THE LOCAL RETAILER STORE AND REMOVED THE KEY AND IT DID NOT SHUT OFF. WE TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. IT HAS SHUT OF ON MY WIFE ON A BUSY INTERSECTION AND WHILE JUST DRIVING DOWN THE ROAD; IT SHUT OF ON ME WAITING IN LINE FOR A CAR WASH. WE HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY "CAN NOT FIND" ANYTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222326June 24, 2019
ELECTRICAL SYSTEM
DRIVER SIDE REAR PASSENGER DOOR RANDOMLY FROZE AND STOPPED WORKING AND IS STUCK IN A LOCKED MODE. MANUAL BUTTON WILL NOT RELEASE DOOR AND ALSO ALL CONTROLS ON REMOTE, DOOR PANEL OR BUTTON ON CEILING WILL NOT OPEN DOOR. SAFETY ISSUE IF GRANDKIDS OR PASSENGERS CAN'T EXIT THROUGH DOOR IN AN EMERGENCY. THIS SHOULD BE A SAFETY RECALL. IT'S NOT COVERED UNDER WARRANTY AND IS A SAFETY ISSUE. MULTIPLE COMPLAINTS FROM OTHERS AND DODGE DOES NOTHING TO RESOLVE THE ISSUES $1300 REPAIR TO FIX ON A 2 YR OLD CAR IS RIDICULOUS. PLEASE MAKE THIS A SAFETY RECALL, I AM AFRAID TO TAKE PASSENGERS IN MY VAN FOR GOD SAKE. I DIDN'T BUY A VAN TO NOT DID USE IT, BUT I HAVE NO MONEY TO FIX IT AND I AM LOCKE INTO AN EXPENSIVE CAR PAYMENT NOT EXPECTING TO HAVE EXPENSIVE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222340June 24, 2019
STRUCTURE:BODY
THE DRIVER'S SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. THE DOOR WILL NOT OPEN MANUALLY OR ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221985June 23, 2019
UNKNOWN OR OTHER
PASSENGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK WITH THE KEY FOB OR BY MANUALLY UNLOCKING. IT HAS WORKED FINE FOR THE 2 AND 1/2 YEARS WE HAVE HAD THE VEHICLE AND THEN IT SUDDENLY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221869June 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
WHEN PULLING OUT ONTO THE MAIN ROAD FROM THE NEIGHBORHOOD, STEERING FAILED (STIFF AS IF NO POWER STEERING AND VEHICLE PROPULSION FAILED (FOOT ON THE GAS PRODUCED NO FORWARD MOTION). VEHICLE WAS QUIET. ALMOST LIKE A STALL OR AS IF THE VEHICLE WAS IN NEUTRAL, BUT THERE WAS NO INDICATION THAT THE VEHICLE HAD STALLED. DRIVER TURNED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO RESUME NORMAL DRIVING. THIS IS THE THIRD OR FOURTH INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221875June 22, 2019
AIR BAGS, ELECTRICAL SYSTEM
ON JUNE 21 2019 MY WIFE AND I DROVE TO OUR IVF DOCTORS APPOINTMENT FROM OUR HOME IN WACO TEXAS TO HOUSTON TEXAS. ON OUR TRIP BACK HOME THE AIR BAG LIGHT CAME ON AS SHE WAS DRIVING OUR 2016 DODGE GRAND CARAVAN. SHE TOOK A PICTURE OF THE DASHBOARD THE LIGHT WENT OFF MAYBE ABOUT 30 MINUTES WHILE DRIVING AND WE NOTICED THE LIGHT OF THE AIRBAG CAME ON SEVEN TIMES MORE WHILE WE WERE DRIVING ON OUR WAY HOME. WE WOULD LIKE LEGAL ADVICE PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221886June 22, 2019
STRUCTURE:BODY
THE SLIDING DOOR ON DRIVERS SIDE NO LONGER OPENS. THE HANDLE MOVES BUT DOESN'T SEEM TO LATCH OR UNLATCH. DOOR INOPERABLE IN CLOSED POSITION. IT WILL NOT OPEN AT ALL FROM OUTSIDE OR INSIDE THE VEHICLE. IT IS NOT A POWER DOOR, MANUAL ONLY. IT JUST WOULDN'T OPEN ONE DAY, WITHOUT WARNING, AROUND MAY 21, 2019. I HEAR OF MANY OTHERS HAVING SAME PROBLEM WITH THEIR DODGE GRAND CARAVAN. PLEASE INITIATE A RECALL, AS THIS IS NOT ONLY AN EXPENSIVE REPAIR, BUT MORE IMPORTANTLY A SAFETY ISSUE FOR EXITING THE VEHICLE IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221925June 22, 2019
STRUCTURE:BODY
DROVE VAN FROM 9AM TILL 11AM ALL DOORS FUNCTIONED WELL. PARKED AT HOME. LOCKED CAR. AT 1PM WENT TO STORE IN VAN SHOPPED AND FOUND THAT DRIVER SIDE PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE AFTER UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221657June 21, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE ELECTRONICALLY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58821087. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 39,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221695June 21, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE VEHICLE FAILED TO SHUT DOWN AND THE BATTERY WAS DISCONNECTED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. ALSO, THE BAD KEY MESSAGE WAS DISPLAYED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED KELLEY SALES & SERVICE (74 CLINTON ST, SPRINGFIELD, VT 05156, (802) 885-2186, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221776June 21, 2019
UNKNOWN OR OTHER
THE ACTUATORS IN BOTH SLIDING DOORS HAVE FAILED. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK AND CANNOT BE OPENED. THE PASSENGER SIDE SLIDING DOOR CANNOT BE LOCKED. THIS IS A SAFETY ISSUE. WE NEED TO EXIT THE CAR WHEN NEEDED AND NOT WORRY ABOUT WHETHER THE DOORS WILL OPERATE. LIKEWISE, WE NEED TO HAVE CONFIDENCE THAT OUR CAR IS LOCKED AND THAT NO ONE CAN ENTER WHILE WE'RE IN IT OR WHILE IT'S PARKED. THE REPAIR FOR THIS PROBLEM IS OVER $2000.00. I HAVE COME TO LEARN THAT THIS IS A KNOWN PROBLEM TO DODGE AND YET THEY HAVE NOT TAKEN CARE OF IT! THEY SHOULD RECALL THESE VANS AND PROVIDE A FIX. *DT CONSUMER HAD THE VEHICLE REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221478June 20, 2019
POWER TRAIN
WHEN I WAS DRIVING THE ENGINE COMPLETELY STALLED AND POWER STEERING GONE. THIS HAPPENED 3 TIMES IN DIFFERENT OCCASIONS. I MANAGED TO STEER TO THE ROADSIDE, PUT VEHICLE IN PARK AND START AGAIN. YESTERDAY AFTER DRIVING FOR COUPLE HOURS I STOPPED AT THE STORE AND WEN I GOT BACK THE CAR DIDN'T START NO CRANK, NO SOUND ( ALL THE DASH LIGHTS ON, FULL BATTERY) CALL TOLL TRUCK.... WAITING FOR TOLL TRUCK ARRIVE, START LOOKING ON LINE FOR THE PROBLEM.... LOTS A PEOPLE HAVE THE SAME PROBLEM... I DID FALLOW RECOMMENDATIONS AND TRY SHIFTING FROM P TO N COUPLE TIMES AND TURN KEY ON AND OFF. THEN SUDDENLY THE CAR STARTED AGAIN... CANCEL TOLL TRUCK... BUT NO SOLUTIONS, NO CHECKING LIGHT ON... NOTHING.. JUST WAITING FOR THIS HAPPENING AGAIN....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221517June 20, 2019
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION AND CANNOT OPEN DOOR MANUALLY OR WITH KEY FOB OR ANY OTHER BUTTONS THAT WOULD NORMALLY OPEN DOOR. CANNOT MANUALLY UNLOCK DOOR AND WHEN I TRY TO OPEN IT IT SAYS YOU HAVE TO UNLOCK FIRST BUT CANNOT. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220942June 18, 2019
UNKNOWN OR OTHER
WHEN THE CAR IS IN PARK, IGNITION ON OR OFF, THE DRIVER'S SIDE SLIDING DOOR IS LOCKED AND CLOSED AND WILL NOT OPEN USING THE KEYFOB, THE DOOR BUTTON ON THE CEILING CONSOLE, THE DOOR BUTTON ON THE DOOR WALL, THE INSIDE OR OUTSIDE DOOR HANDLES. THE LOCK WILL NOT MANUALLY LOCK OR UNLOCK. YOU CANNOT EXIT THE VAN ON THAT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220972June 18, 2019
UNKNOWN OR OTHER
STATIONARY IN DRIVEWAY, DRIVERS SIDE REAR DOOR UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. BROUGHT TO DEALERSHIP WHERE PURCHASED AND LEFT IT TO THE TUNE OF $296 LABOR FOR DIAGNOSING. NOT FIXED THAT WOULD BE ANOTHER $600 FOR PARTS PLUS LABOR. NEEDS TO BE RECALLED, DANGEROUS IF IN A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221008June 18, 2019
UNKNOWN OR OTHER
DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY, WITH THE KEY FOB BUTTON, OR WITH EITHER BUTTON INSIDE THE VEHICLE. DOOR WAS ALSO STUCK IN "LOCK" POSITION AND COULD NOT BE UNLOCKED MANUALLY, WITH KEY FOB, OR WITH INTERIOR BUTTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221078June 18, 2019
UNKNOWN OR OTHER
I BOUGHT THE CAR MONTH AGO WITH 34900 MILES ON IT AND WITHIN THE MONTH MY AC STARTED BLOWING HOT AIR WHILE DRIVING, MY PASSENGER REAR DOOR WAS MAKING GRINDING NOISE ON OPENING/CLOSING/LOCKING AND THE WINDSHIRLD WIPER FLUID LINE CAME UNDONE WITHIN 3 WEEKS. AS I DIDN'T KNOW THAT THE WARRANTY ENDED AT 36000 MILES, I WAS TOLD 65,000, I WAITED TO TAKE THE CAR IN TO THE SHOP INTELL I GOT OUT OF WORK, ONE MONTH TO THE DAY FROM DATE OF PURCHASE, AND TOOK IT INTO THE DODGE DEALERSHIP. A CAR THEN HAD 36200 MILES AND I WAS NOT TOLD I NEEDED TO PAY JUST TO GET IT CHECKED OUT AT THE DODGE DEALERSHIP. IT TURNS OUT THAT THE LATCH TO THE DOOR WAS BROKEN AND THE REAR AC PUMP IS LEAKING AND THAT I NEED TO PAY $2000 TO FIX THESE ISSUES. THESE ISSUES WHERE THERE BEFORE I WENT OVER WARRANTY BUT THAT DOESN'T MATTER TO DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221098June 18, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL PUMP RUNS ALL NIGHT DRAINS BATTERY AND LATER VEHICLE STALLS AND CRANKS BUT DOESN'T START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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