Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11341717July 27, 2020
UNKNOWN OR OTHER
MY REAR SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT UNLOCK MANUALLY, WITH THE KEY FOB, OR WITH ANY OF THE CONTROL PANELS FROM THE INSIDE EFFECTIVELY LOCKING AND TRAPPING ANYONE INSIDE WHO DOES NOT HAVE ACCESS FROM ANOTHER DOOR. NO MATTER WHAT I DO THE DOOR WILL NOT UNLOCK. IT SOUNDS LIKE MANY OTHER HAVE EXPERIENCED SIMILAR PROBLEMS HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499. THIS HAPPENS IF THE VEHICLE IS OFF, ON, IN PARK, OR IN DRIVE. MY BABIES CAR SEAT IS ON THAT SIDE AND I COULD ACCESS HER FROM THE PASSENGERS SIDE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341446July 25, 2020
ELECTRICAL SYSTEM
THE DRIVERS SIDE, SLIDING DOOR ACTUATOR STOPPED FUNCTIONING. THERE WAS NO WAY TO OPEN THE DOOR AT ALL. NOT FROM INSIDE OR OUTSIDE OF THE VEHICLE. WE RESEARCHED ONLINE THAT THIS SEEMS TO BE A HUGE PROBLEM THAT CHRYSLER KNOWS ABOUT BUT REFUSES TO REMEDY. IN FACT, MANY PEOPLE SEEM TO HAVE THE PROBLEM AGAIN, EVEN USING THE DEALER TO REPLACE THE ACTUATOR. IT'S A SAFETY ISSUE THAT WOULD NOT ALLOW MY KIDS TO EXIT THE VEHICLE IN AN ACCIDENT, FIRE, OTHER EMERGECY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341349July 24, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. THE KEY FOB WON'T WORK NOR THE BUTTON INSIDE. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. THE OTHER DOORS WORK FINE. I CHECKED ON LINE AND THERE ARE MANY OTHER PEOPLE WHO HAVE HAD AND ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. WHAT IF I AM IN AN ACCIDENT AND CANNOT GET MY KIDS OUT OF THE BACK. THE DOOR WAS WORKING FINE AND 30 MINUTES LATER NOTHING. IT IS A 2016 AND THIS SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341351July 24, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE SLIDING DOOR STOPPED WORKING. IT WON'T UNLOCK OR OPEN WITH THE KEY FOB OR WITH THE BUTTON INSIDE OR MANUALLY. IT WAS WORKING FINE AND 30 MINUTES LATER IT WON'T DO ANYTHING. I LOOKED ON LINE AND MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THIS VEHICLE. THIS IS ALSO A HUGE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341392July 24, 2020
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR BUZZES WHEN LOCKED. APPEARS TO BE A KNOWN ISSUE. I AM WORRIED ABOUT LOCK FAILURE AS MY KIDS USE THE SLIDING DOORS EXCLUSIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341081July 23, 2020
ELECTRICAL SYSTEM
2016 GRAND CARAVAN DRIVERS SIDE, PASSENGER SLIDING DOOR WAS STUCK IN THE LOCKED POSITION AND WOULD NOT OPEN MANUALLY OR AUTOMATIC. THIS WAS REPAIRED WITH THE LOCK ACTUATOR BEING REPLACED. WITHIN 2 MONTHS THE DOOR WOULD NOT OPEN AUTOMATICALLY PUSHING THE INSIDE BUTTON OR KEY FOB. WE COULD OPEN MANUALLY, BUT WHEN CLOSING THE DOOR WON'T LATCH AND IT POPS BACK OPEN. THE DOOR HAS OPENED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341198July 23, 2020
SEATS
THE DRIVERS SIDE HEADREST SPONTANEOUSLY EXPLODED WHILE THE VEHICLE WAS STATIONARY. AFTER GETTING OFF WORK I GOT IN MY VEHICLE WHICH WAS PARKED IN A PARKING LOT, LUCKILY I TOOK A MOMENT TO MAKE A PHONE CALL WHILE STILL PARKED, AS I BENT FORWARD TO FIND MY PHONE THE HEADREST EXPLODED, THANKFULLY NOT HITTING ME IN THE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341030July 22, 2020
ELECTRICAL SYSTEM
LOUD BUZZING NOISE WHEN UNLOCKING AND LOCKING THE DOORS I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES LOUD BUZZING NOISE, THE DOOR WORKS WELL. BUT WHEN OPEN DTIVER DOOR, THE RIGHT REAL SLIDING DOOR MAKEA A LOUD BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340797July 22, 2020
STRUCTURE:BODY
THE SLIDING DOOR WILL OPEN COMPLETELY THEN START CLOSING ONCE OPEN. THE UP TOP BUTTON IS SET TO OFF SO THE OPEN/ CLOSE BUTTON BY THE DOOR WOULD NOT WORK. THIS HAS HAPPENED ON SEVERAL DATES UP TO NOW. THE DOOR DOESN'T LOCK OR UN LOCK USING THE KEY FOB OR IN CAR LOCK BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340809July 22, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11340816July 22, 2020
SEATS
DRIVERS SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT. VEHICLE WAS PARKED AND UNATTENDED WHEN DEPLOYMENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340823July 22, 2020
SEATS
THE HEADREST ON THE PASSENGER SEAT POPPED OPEN WHILE I WAS DRIVING, SCARED ME. NOW I AM AFRAID, MY DRIVERS SIDE WILL DO THE SAME WHILE I AM DRIVING CAUSING A TERRIBLE HAZARD FOR ME. I WENT TO DEALERSHIP AND THEY SAID NOT THEIR PROBLEM AND WANTED TO CHARGE ME $900 TO FIX IT. THIS SHOULD BE RECALLED. I DID NOT HAVE THEM DO IT DUE TO THE COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340879July 22, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE A 2012 DODGE GRAND CARAVAN THE SLIDING DOOR HAS BEEN MAKING A BUZZING SOUND EVERY TIME YOU UNLOCK AND LOCK THE DOORS. THIS HAS BEEN HAPPENING SINCE 2016 AND THE DEALERSHIP TOLD ME IT WOULD BE $500 TO FIX IT. I AM NOW HAVING ISSUES WITH TRUNK OPENING AND CLOSING ON IT'S OWN; EVEN WHEN IT IS LOCKED. NOT SAFE AT ALL AND ALREADY GOT STORMED INSIDE OF MY VAN; CAUSE I DIDN'T REALIZE IT WAS OPENED. THEY TOLD ME I WOULD HAVE TO PAY THE FEE TO GET IT LOOKED AT AND THEN PAY FOR THE REPAIRS. I HAD A NEW TRANSMISSION PUT IN AT 74,330 MILES AFTER THEY TOLD ME WHEN I LEFT THE FIRST TIME; THAT IT WAS A COMPUTER RESET THAT NEEDED DONE. THEN, THEY HAD MY VAN FOR 2 WEEKS TRYING TO GET THE TRANSMISSION BUILT. AND MY TRANSMISSION IS SLIPPING AGAIN. AT 139,466 MILES I HAD ALL OF MY TRANSMISSIONS LINES LEAKING AND HAD REPLACE ALL OF THEM FOR ANOTHER $500; CAUSE THERE WAS NO WARRANTY FROM THEM DOING MY SECOND TRANSMISSION. MY CD PLAYER EATS MY CD'S NOW AND MY AC QUIT WORKING. ALL IN ALL I DO LOVE MY VAN, BUT I AM GETTING VERY ANGRY AT ALL THE ISSUES; THAT SHOULD COVERED UNDER A RECALL AND THEY ARE NOT COVERED. IF ANYONE COULD PLEASE GIVE ME SOME IN SITE ON THESE ISSUES; I WOULD APPRECIATE IT. I AM NOT IN THE POSITION TO PURCHASE ANOTHER CAR AT THIS TIME WITH JOBS NOT VERY SECURE. I AM NOT EVEN ABLE TO TAKE MY VAN MANY PLACES; CAUSE I NEVER KNOW WHEN THE TRUCK WILL OPEN ON ITS OWN AND THEN SOMEONE CAN JUST STEAL MY VAN. I LISTED THE LAST DAY OF ALL OF MY ISSUES BELOW, BUT THIS HAS BEEN GOING ON FOR YEARS AND STILL NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340914July 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR, THE RPM'S REVVED UP HOWEVER, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO ACCELERATE HOWEVER, THE FAILURE CONTINUED INTERMITTENTLY. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO FACILITATE THE REPAIR DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340599July 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE RPM REVVED UP AND EXCEEDED 5,000 RPM. THE FAILURE RECURRED WHILE ACCELERATING WITH THE ECONOMY LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO FELDMAN CHRYSLER DODGE JEEP LOCATED AT 23940 ALLEN RD, WOODHAVEN, 48183 HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340701July 21, 2020
ELECTRICAL SYSTEM, ENGINE
THE ENGINE SHUTS DOWN WHILE I AM DRIVING. I HAVE TO PUT THE GEAR SHIFT IN N AND RESTART. ALSO, THE CAR DOES NOT START EVERY TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340347July 20, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TURNED OFF TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS THEN RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340511July 20, 2020
STRUCTURE:BODY
BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339680July 16, 2020
SEATS
THE HEADREST SAFETY FEATURE DEPLOYED FOR NO REASON. WE WERE NOT IN A WRECK AND IT DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339702July 16, 2020
STRUCTURE:BODY
THE RIGHT SIDE SLIDING DOOR IS MAKING A BUZZING SOUND AFTER THE VEHICLE IS PUT INTO PARK AND THE DOORS UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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