Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11339473July 15, 2020
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING AND PLACING THE VEHICLE IN PARK, THE IGNITION FAILED TO GO IN THE OFF POSITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE BATTERY WAS DRAINED DUE TO THE FAILURE. ADDITIONALLY, THE GEAR SHIFTER ALSO CEASED IN THE PARK POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339499July 15, 2020
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY CAR WILL ONLY BLOW COLD AIR OUT THE DRIVER VENTS AND HOT ON THE PASSENGER AND REAR. IT DOESN'T MATTER IF ITS SITTING OR MOVING ITS THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339504July 15, 2020
SEATS
THE DRIVER'S ACTIVE HEAD RESTRAINT SEEMS TO HAVE BEEN DEPLOYED SPONTANEOUSLY. I DID NOT WITNESS THE OCCURRENCE, I NOTICED THE HEADREST WHEN ENTERING MY VEHICLE ONE MORNING. MY 2013 DODGE GRAND CARAVAN HAS NOT BEEN INVOLVED IN ANY SORT OF COLLISION. I AM UNABLE TO FIND ANY RECALL INFORMATION FOR THIS OCCURRENCE, AND I BELIEVE THAT THERE SHOULD BE A RECALL PLACED FOR THIS BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339308July 14, 2020
SERVICE BRAKES
WHEN I APPLIED THE BRAKES THE VEHICLE KEPT GOING IT WOULDN'T SROP THIS HAPPENED TO ME 3XS 2 TIMES I WAS IN A CRASH THE BRAKES FO LOW TO THE FLOOR BUT WHEN IT WAS CHECKED I WAS TOLD EVERYTHING WAS FINE. THIS LAST SACCIDENT PEOPLE WHERE WITH ME THEY WITNESSED ME FRANTICALLY APPLYING BRAKES BUT CAR WOULDNT STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11339397July 14, 2020
ELECTRICAL SYSTEM
WHEN LOCKING THE CAR THERE IS A BUZZING SOUND FROM THE DRIVERS SIDE DOOR. THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK. AFTER IT IS LOCKED IT IS ABLE TO BE OPENED. I HAVE A 2012 DODGE CARAVAN AND IT HAS NEVER DONE THIS. THIS IS ISSUE IS CURRENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339415July 14, 2020
ELECTRICAL SYSTEM
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED. DOORS WILL NOT LOCK. WE LEARNED OF THE ISSUE WHEN MY CHILD WAS ABLE TO OPEN THE DOOR WHILE WE WERE DRIVING. WE TRIED THE OTHER DOOR AND REALIZED AFTER A FEW WEEKS OF BUZZING THAT DOOR LOCK BURNED OUT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339425July 14, 2020
POWER TRAIN
2016 DODGE GRAND CARAVAN, PURCHASED IN 2017. DRIVING ON FREEWAY NEAR OHARE AIRPORT, VEHICLE DIDN'T WANT TO SHIFT. WOULD REV AS HIGH AS 5K RPM JUST TO REACH 45MPH. VEHICLE DOESN'T WANT TO GO INTO REVERSE. THERE WAS A RECALL FOR SOME OF THESE VANS. THERE NEEDS TO BE ANOTHER RECALL. MY VEHICLE HAS 121,000 MILES ON IT. I BELIEVE THE PUMP HAS FAILED, THE CODE IS P0868
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339041July 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
FOR THE PASS YEAR BEEN HAVING PROBLEMS WITH THE TRACTION, BAS, BRAKE AND ESP LIGHTS COMING ON AND SOMETIMES LOSING TEMPORARILY POWER. SOMETIMES IT DIES AND 90% OF TIME HAVE TO RESET THE CLOCK. IF IT DOESN'T DIE AND I PULL OVER AND KILL IT AND CRANK IT BACK AND THE DASH LIGHTS GO OFF BUT MOST OF TIME HAVE TO RESET CLOCK. SOMETIMES DRIVING DOWN HIGHWAY, AND IN PARKING LOTS AND SOMETIMES BACKING OUT OF MY CARPORT..MY FOOT USUALLY ON BRAKE BUT A FEW TIMES IT WASNT.THIS IS THE SHORT VERSION ON MY 2010 DODGE GRAND CARAVAN THAT HAS 180,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339075July 13, 2020
SEATS
2015 DODGE GRAND CARAVAN WAS PARKED IN OUR DRIVEWAY, NOT STARTED. I WAS SEATED IN DRIVER SEAT AFTER JUST ENTERING THE VEHICLE, DOOR STILL OPEN, I ACTIVATED THE PASSENGER SIDE POWER SLIDING DOOR SO MY FAMILY COULD ENTER THE REAR. MY WIFE OPENED THE FRONT PASSENGER DOOR BUT HAD NOT ENTERED THE VEHICLE, SHE WAS ASSISTING THE KIDS ENTERING THE REAR. THE PASSENGER SEAT HEADREST SUDDENLY BURST OPEN AND EXTENDED FORWARD. EVERYONE JUMPED AT THE SUDDEN NOISE. I LOOKED OVER AND SAW THE HEADREST DISTENDED AND DIDN'T KNOW IT COULD DO THAT. I INSPECTED THE HEADREST AND SAW ARMS AND LATCHES THAT INDICATED IT COULD BE MOVED. I ATTEMPTED TO RETURN IT TO NORMAL BUT IT WOULD NOT MOVE VERY EASILY. WE DECIDED TO LEAVE IT AS WE WERE ON OUR WAY SOMEWHERE. LATER I AGAIN ATTEMPTED TO PUT IT BACK TOGETHER BUT IT WOULD NOT STAY TOGETHER. I LOOKED ONLINE FOR POSSIBLE REPAIR INFORMATION AND FOUND IT TO BE DESCRIBED AS A SAFETY FEATURE TO HELP PREVENT WHIPLASH INJURY AND THAT IT SHOULD NOT DEPLOY WITHOUT A CRASH. NO OTHER SAFETY FEATURES DEPLOYED. THE VEHICLE STILL OPERATED NORMALLY. I CONTACTED DODGE DIRECTLY THROUGH ONLINE CHAT AND SPENT OVER 30 MINUTES DESCRIBING EVERYTHING IN DETAIL AND WAS TOLD A MANAGER WOULD BE CONTACTING ME IN 1-2 DAYS. AFTER A WEEK, NO CALL WAS RECEIVED. I AGAIN CONTACTED DODGE AND WAS GIVEN THE RUN AROUND WITH REQUEST FOR ALL THE INFORMATION AGAIN EVEN THOUGH THE AGENT PULLED UP THE FILE AND TOLD ME WHAT HAD HAPPENED. THEY REFUSED TO SEND IT TO A MANAGER AGAIN UNLESS I SPENT ANOTHER 30+ MINUTES DESCRIBING EVERYTHING IN DETAIL AGAIN. I TOLD THEM I WAS PULLING UP THE NHTSA WEBSITE TO FILE A COMPLAINT AND THEY IMMEDIATELY GAVE ME A CASE NUMBER AND FORWARDED THE ISSUE WITHOUT HAVING TO PROVIDE ANY INFORMATION AGAIN. I TOLD THEM IT SEEMED THEY WERE RUNNING ME IN CIRCLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339090July 13, 2020
SEATS
WHILE SITTING ON THE DRIVER SEAT, FACING OUT THE DOOR TALKING TO MY HUSBAND WITH THE VAN OFF, PARKED IN OUR DRIVEWAY, THE HEADREST RANDOMLY DEPLOYED, HITTING ME IN THE SIDE OF THE FACE.*DT CONSUMER STATED SHE HAS MUSCULOSKELETAL ISSUES WHIPLASH AND SPINE IS OUT OF ALIGNMENT. MANUFACTURER WAS CONTACTED BUT VEHICLE WAS NOT REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11339132July 13, 2020
ELECTRICAL SYSTEM
SLIDING DOOR LOCKS MALFUNCTIONING. AT TIMES EVEN TRYING TO MANUALLY UNLOCK THE DOOR WILL NOT UNLOCK. THIS IS EXTREMELY UNSAFE SHOULD A SITUATION REQUIRING A QUICK EXIT ARISE AND THE CHILDREN ARE UNABLE TO OPEN THE DOOR(S). THIS HAPPENS WITH THE VEHICLE IS IN PARK. THE REAR LOCKS ALWAYS MAKE A BUZZING SOUND BUT WILL LOCK/UNLOCK ONLY WHEN IT FEELS LIKE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339147July 13, 2020
STRUCTURE:BODY
RIGHT SLIDING DOOR STUCK IN LOCK POSITION. STARTED A YEAR AGO. SEEMS MANY PEOPLE HAVING THIS PROBLEM AND IS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339165July 13, 2020
UNKNOWN OR OTHER
BOTH REAR SLIDING DOORS BUZZ EVERY TIME THE DOOR IS LOCKED OR UNLOCKED. THE DRIVER SIDE REAR SLIDING DOOR LOCK FREEZES UP AND WONT UNLOCK. TERRIBLE 4 YEAR OLD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339238July 13, 2020
ENGINE
CYLINDER 6 MISFIRE DUE TO A COMPRESSION ISSUE DUE TO FAULTY HEAD. ONLY HAS 56K MILES ON IT. RESULTING IN STALLING OUT AND LACK OF POWER WHEN ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338916July 12, 2020
UNKNOWN OR OTHER
VEHICLE WAS PARKED IN DRIVEWAY 7/9/20. I DID NOT ENTER THE VAN AGAIN UNTIL 7/11/20. UPON OPENING THE DRIVER'S DOOR I NOTICED THE HEADREST HAD DEPLOYED. I UNDERSTAND THIS IS A SAFETY FEATURE WHEN YOU ARE IN A REAR END COLLISION. THERE WAS NO COLLISION VAN WAS BACKED IN DRIVEWAY AND STATIONARY. IT APPEARS THE BRACKETS THAT HOLD THE PIN ARE BROKE. THE PASSAGE HEADREST DID NOT DEPLOY, BUT IAM NOW FEARFULL IT MAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338849July 12, 2020
FUEL/PROPULSION SYSTEM
SMELL OF GAS EMITTING FROM UNDER VEHICLE. WHEN STOPPED AT A LIGHT AND WINDOWS UP, IT CAN BE SMELLED, WHEN PARKED AFTER DRIVING CAN SMELL GAS ALL THE WAY AROUND THE VEHICLE, WHEN IDLE TO COOL OFF INTERIOR. FUEL CAN BE SMELLED ON FIRST APPROACH. MY WIFE AND KIDS HAVE ALL SMELLED IT IN VARIOUS LOCATIONS OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338855July 12, 2020
ENGINE
WHILE ON THE HIGHWAY THE ENGINE BEGAN TO LOSE POWER/SPEED. THE DEALER STATED THAT THE ENGINE WAS LOSING COMPRESSION IN THE CYLINDER DUE TO A DEFECTIVE LIFTER THAT CAUSES DAMAGE TO THE CAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338860July 12, 2020
STRUCTURE:BODY
AUTOMATIC SLIDING DOOR LOCKED SHUT AND UNABLE TO OPEN AT ALL. TRAP HAZARD TO PASSENGERS IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338764July 11, 2020
WHEELS
I WAS DRIVING DOWN LOCAL HIGHWAY WHERE SPEED LIMIT IS 50MPH AND ROAD CONDITIONS ARE BUMPY AND UNEVEN. ALSO THERE IS A RAILWAY CROSSING. I WAS GOING ABOUT 48MPH WHEN MY LOW TIRE PRESSURE LIGHT CAME ON. I DID NOT FEEL A DIFFERENCE IN THE WAY MY VEHICLE WAS DRIVING OR HEAR ANYTHING SUCH AS FLAT. I WENT DIRECTLY TO THE GAS STATION STRAIGHT AHEAD OF ME. WHEN I GOT OUT TO INSPECT MY VEHICLE I NOTICED MY BACK DRIVERS SIDE TIRE WAS FLAT. AFTER FURTHER EXAMINATION I NOTICED IT LOOKED TO ALMOST HAVE A SLIT LIKE PUNCTURE TO THE SIDE WALL. NOTE I HAD NOT HIT ANY CURBS AND MY VEHICLE IS KEPT IN A GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338768July 11, 2020
STRUCTURE:BODY
REAR LEFT SLIDING DOOR LOCK ACTUATOR FAILED IN LOCKED POSITION - TRAPPING REAR SEAT OCCUPANTS IN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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