Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11338367July 9, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE FAILED TO EXCEED 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO RAY CHRYSLER DODGE JEEP RAM (23 N US-12, FOX LAKE, IL 60020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338457July 9, 2020
UNKNOWN OR OTHER
MY DRIVER SIDE SLIDING DOOR JUST STOPPED WORKING. IT'S LOCKED. I CAN'T MANUALLY UNLOCK IT. IT'S STUCK. IT WORKED THIS MORNING. THE VEHICLE HAD BEEN PARKED FOR 9 HOURS, SINCE THAT DOOR WAS LAST USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337845July 7, 2020
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE A/C IS BLOWING HOT AIR ON THE PASSENGER SIDE AND IN THE REAR OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337888July 7, 2020
SEATS
PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337900July 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE FIRST TIME THIS HAPPENED I WAS (JUNE 22, 2020) ON MY WAY HOME FROM THE DEALERSHIP WHERE I HAD JUST PURCHASED THE VEHICLE. I PURCHASED IT FROM OUT OF STATE SO IT WAS ABOUT A 400 MILE DRIVE HOME. I WAS COMING TO A STOP LIGHT AND THE BRAKES STIFFENED AND DIDN'T WORK. ALSO THE POWER STEERING WAS GONE. LUCKILY, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF AND THEN TURN IT BACK ON AGAIN. A BRAKE LIGHT WAS FLASHING ON THE DASH SO, I PRESSED THE PARKING BRAKE RELEASE TWICE AND RESTARTED IT AGAIN. AFTER I DID THIS THE CAR SEEMED FINE. I DROVE HOME VERY CAREFULLY AND CALLED THE DEALER. THEY SAID TO TAKE IT TO THE CLOSEST DEALER TO MY HOUSE. I DID THE NEXT DAY (JUNE 23, 2020). THE ONLY PROBLEM CODE THEY FOUND WAS IN THE BRAKES SO THEY REPLACED THOSE PARTS. I WENT HOME THINKING THAT ALL WAS FIXED. I DROVE THE VEHICLE ANOTHER 500+ MILES IN THE NEXT WEEK WITHOUT ANY PROBLEMS. THEN ON JULY 4TH IT HAPPENED AGAIN, NO BRAKES OR POWER STEERING. I WAS LUCKY AGAIN IN THAT I COULD PULL OVER AND RESTART THE CAR. I TOOK IT IN TO THE DEALER WHEN THEY OPENED ON JULY 6TH. THEY FOUND NO PROBLEM CODE AND SAID UNTIL THEY HAD IT HAPPEN WHILE THEY WERE DRIVING IT, THERE WAS NOTHING THEY COULD DO. THE FIRST TIME THIS HAPPENED I WAS DRIVING DOWNHILL SLOWING DOWN TO A STOPLIGHT. THE SECOND TIME I WAS DRIVING DOWNHILL AND SLOWING FOR TRAFFIC WHEN I NOTICED IT. I WAS LUCKY THAT I WAS NOT ON FAST HIGHWAYS WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337612July 6, 2020
UNKNOWN OR OTHER
THE FRONT LOCKS FOR FOR THE TWO FRONT DOORS DOES NOT LOCK PROPERLY. THE LATCHING LOCK MECHANISM DOES NOT ENGAGE. THE ALARM WILL SET AND GO OFF IF EITHER OF THE DOORS IS OPENED BUT THEY ARE NOT LOCKED. WHEN DRIVING AND THE SPEED GOES OVER 25MPH THE AUTOMATIC LOCKS DO NOT ENGAGE AND LOCK THE VEHICLE. I WILL INVESTIGATE FURTHER TO SEE IF THERE IS A PART IN NEED OF REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337571July 5, 2020
UNKNOWN OR OTHER
MY HVAC SYSTEM IS NOT WORKING PROPERLY. WE CHECKED TO SEE IF THE HVAC RECALL WAS PERFORMED AND MY DEALERSHIP SHIP SAYS IT WAS A MINOR PART THAT WAS FIXED, BUT EVERYTHING I READ ON THE 2016 RECALL SAYS A HUGE RECALL WAS PERFORMED ON THE HVAC SYSTEM. MY DEALERSHIP SAYS THE RECALL ISN'T WARRANTY APPLICABLE AND THEREFORE I HAVE TO PAY OUT OF POCKET! MY AC IS BLOWING HOT AND IT CONTINUOUSLY WILL CHANGE FROM AC TO RECIRCULATE TO NO AC ON ITS OWN. IT'S ALL APART OF THE PROGRAM THAT IS SUPPOSED TO BE WARRANTIED. IT'S DANGEROUS TO NOT HAVE ADEQUATE AC WHILE STOPPED AT A STOP LIGHT IN COLORADO WHILE IT'S SO HOT HERE. MY AC BLOWS HOT ON THE PASSENGER SIDE AND WHEN COMPLETELY STOPPED OR SLOW SPEEDS, IT GETS HOT. ONLY STAYS COLD WHILE GOING FASTER SPEEDS. DEALERSHIP REFUSES TO REPLACE THE RECALLED PARTS FROM 2016 STATING THEY AREN'T UNDER LIFETIME WARRANTY. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337457July 4, 2020
ELECTRICAL SYSTEM
DOOR LOCKS ARE MAKING BUZZING SOUND ON PASSENGER REAR DOOR ALL OF A SUDDEN AND LOCKS ARE HAVING A HARD TIME OPENING NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337336July 3, 2020
ENGINE
MY VAN HAS BEEN DIAGNOSED WITH A CYLINDER 5 MISS FIRE I HAVE REPLACED THE FUEL INJECTOR, SPARK PLUGS, AND IGNITOR PLUGS. WHEN THE VEHICLE STARTS I HEAR A KNOCK IN THE MOTOR AND THE DOES NOT RUN SMOOTHLY. WHILE MOVING THE VEHICLE SOMETIMES STRUGGLES TO GAIN SPEED FROM A STOPPED POSITION. I HAVE NOTICED A REDUCTION IN MY FUEL MILEAGE SINCE THE ISSUE APPEARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337382July 3, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WAS DRIVING ON CITY STREET AT APPROXIMATELY 40 MPH. THE ENGINE UNEXPECTEDLY SHUT DOWN AND I LOST POWER STEERING AND POWER BRAKES, NEARLY LOSING CONTROL OF THE VEHICLE. THE ROAD WAS FLAT AND STRAIGHT, CLEAR WEATHER CONDITIONS. I AM CONCERNED THAT THIS IS RELATED TO THE RECALL R03 (FORMERLY L25): IGNITION SWITCH MAY TURN OFF SAFETY PROBLEM ON OTHER CHRYSLER/DODGE MODELS. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337117July 2, 2020
ENGINE
VAN EITHER EXHIBITS A SLOW TO NONE START AS WELL AS STALLING WHILE DRIVING, USUALLY IN 1ST 10 MINUTES OF DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337130July 2, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337164July 2, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONTAL HEAD REST DEPLOYED AFTER HER GRANDSON HELD ON TO THE HEADREST FOR SUPPORT WHILE EXITING THE VEHICLE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E, US-74 BUS, HAMLET, NC 28345) WHERE SHE WAS INFORMED THAT A PLASTIC PART ATTACHED TO THE HEADREST FRACTURED CAUSING THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337196July 2, 2020
POWER TRAIN
HAVING TRANSMISSION PROBLEM. TOOK IT TO A TRANNY SHOP THEY SAID I NEED A NEW TIPM. I CALLED LOCAL DODGE STORE AND THEY SAID IT COST $965 NEW AND IT IS BACK ORDERED. DODGE HAS HAD THIS PROBLEM FOR YEARS WITH THEIR TIPM'S AND THIS SHOULD OF BEEN RECALLED A LONG TIME AGO. VEHICLE STALLS AT ALL SPEEDS AND COULD CAUSE A PROBLEM OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337249July 2, 2020
SEATS
ONE DAY, I FOUND MY DRIVERS SEAT HEAD REST HAD COME OPENED. WHEN LOOKING TO SEE WHAT CAUSED THIS, IT SAID THAT YOU WERE REAR ENDED? I WAS NOT REAR ENDED! NOW MY AIR BAG LIGHT IS ON? I HAD ASK A DODGE DEALER ABOUT IT , AND HE SAID THAT IT WOULD COST A THOUSAND DOLLARS TO FIX IT? WHEN READING ABOUT THE RECALLS ON IT, I READ WHERE THE CLIPS ARE BREAKING. MAKING THE HEAD REST TO COME OPEN, AND THE AIR BAGS NOT WORKING? PLEASE CAN YOU HELP ME WITH THIS PROBLEMS? I DON'T FEEL THAT IT IS MY FAULT? THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337279July 2, 2020
UNKNOWN OR OTHER
2016 GRAND CARAVAN. DRIVER'S SLIDING DOOR JUST FROZE-- WIL NOT OPEN ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN EXERTING FORCE THE LEVER CANNOT BE MOVED TO THE UNLOCKED POSITION-- TO MUCH FORCE FEELS LIKE I'M GOING TO BREAK THE LEVER. THE DOOR IS IN THE LOCKED POSITION AND IS NOT ABLE TO BE OPENED. THIS IS THE 2ND TIME THIS HAS HAPPENED ON THIS SAME DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337056July 1, 2020
AIR BAGS
THE SAFETY HEADREST DEPLOYED IN OUR 2013 GRAND CARAVAN. THE VEHICLE WAS NOT IN USE, STATIONARY AND PARKED IN DRIVEWAY, NOR WAS IT HIT BY ANOTHER VEHICLE. IN LOOKING AT THE HISTORY OF THIS MAKE AND MODEL, IT APPEARS THAT THIS IS A KNOWN ISSUE WITH THIS VEHICLE. SUCH OCCURRENCES ARE DANGEROUS AND NOT SURE WHY A RECALL HAS NOT BEEN ISSUED ALREADY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331796June 30, 2020
ELECTRICAL SYSTEM
WHEN UNLOCKING THE DOORS USING THE KEY FOB, THE PASSENGER SLIDING DOOR MAKES A VERY LOUD BUZZING NOISE. IT STARTED IN 2019 AND OCCURS EVERY TIME THE PASSENGER DOOR UNLOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331840June 30, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE TIPM ON SOME MODEL VEHICLES HAS A RECALL BUT THEY ALL USE THE SAME TIPM. IT WAS SHUTTING DOWN ON THE ROADWAY DUE TO BAD FLUID PUMP RELAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331841June 30, 2020
POWER TRAIN
WHEN DRIVING IN A CONSTRUCTION ZONE ON I-71 NORTH A LOUD WHINING NOISE CAME FROM THE FRONT LEFT OF THE VEHICLE IT THEN HAD DIFFICULTY ACCELERATING. I HAD MY FOOT PRESSING HARD ON THE GAS JUST TO GET TO 60 MPH. THE RPM WAS ALL THE WAY TO 6. THE VEHICLE WOULD SLOW AND SPEED UP WITH A JERK. ONCE I ARRIVED TO WORK I PARKED THE CAR. WHEN I TURNED THE VAN BACK ON MY CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TOWED TO THE DEALER WHO THEN HAD IT TOWED TO ANOTHER LOCATION THAT WAS ABLE TO REPAIR THE TRANSMISSION. I AM CURRENTLY AWAITING THE FULL DIAGNOSTIC. I RELIGIOUSLY MAINTAIN MY VEHICLE TO AVOID CATASTROPHIC FAILURES SUCH AS THE ONE I AM HAVING NOW. SO DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE AS IT HAS BEEN IN THE SHOP SEVERAL TIME SINCE I HAVE OWNED IT WITH PROBLEMS FROM ELECTRICAL ISSUES, THE SIDE DOORS UNABLE TO OPEN, AND OIL PAIN CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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