Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11342539July 31, 2020
SEATS
WHILE DRIVING TO WORK, THE DRIVER SIDE HEAD REST DEPLOYED. I WAS NOT INVOLVED IN AN ACCIDENT, JUST IDLING AT A STOPLIGHT. THANKFULLY, I DID NOT SUSTAIN ANY INJURIES. I CALLED THE DEALERSHIP I PURCHASED FROM AND THE SERVICE DEPARTMENT SAID THAT THE REPAIR COST WOULD BE OUT OF MY POCKET. HOW IS THIS OK WHEN IT CLEARLY HAS TO BE A MANUFACTURER MALFUNCTION. THIS SERIOUSLY NEEDS SOME ATTENTION AND A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342549July 31, 2020
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR DIED WHILE PULLING OFF THE ROAD AND STOPPED. DOORS WILL NOT WORK AND CAR WILL NOT START NOW. HAD A TODDLER IN THE BACKSEAT AND SIDE DOORS DO NOT OPEN MANUALLY, HAD TO CRAWL THROUGH FRONT SEAT AREA TO RELEASE CHILD RESTRAINTS AND PULL HIM OUT FROM THE FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342574July 31, 2020
ELECTRICAL SYSTEM
WHEN I UNLOCK DOORS, THERE IS A BUZZING SOUND. PASSENGER SLIDING DOOR, ACTUATOR IS GOING BAD. IT IS LOUD, ANNOYING AND IT COULD LEAD TO A SAFETY ISSUE WITH LOCK WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342288July 30, 2020
AIR BAGS
I WAS INVOLVED ON A ACCIDENT ON JULY 6, 2020 AS I WAS CROSSING THE INTERSTATION I WAS STRUCK BY ANOTHER MINIVAN ON THE DRIVER SIDE NEAR FRONTAL AREA. THE IMPACT OF THE ACCIDENT HAD TOTALED MY VAN AS WELL AS THE OTHER VAN. BUT MY AIRBAGS NEAR DEPLOYED I HIT MY HEAD ON THE SIDE OF THE DOOR, I HURT MY NECK AND MY BACK PRETTY BAD. I HAVE A KNOT ON MY PELVIS BONE THAT HURT VERY BAD, I HAVE BRUISING ON MY LEGS AS WELL AS THE KNOT THAT'S ON MY PELVIS BONE.*DT*JB*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11342363July 30, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE ENGINE WOULD REV UP HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342399July 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
1ST PROBLEM ERRATIC IGNITION STALLING WHILE IN PARK. BATTERY WAS REPLACED AND TAKEN TO SHOP, THE AUTO TECHNICIAN ASSUMED BASED ON P0128 P0520 P0441 IT WAS GAS FUEL CAP, SWITCH OIL PRESSURE, HOUSING THERMOSTAT, GASKET INTAKE MANIFOLD THEY REPLACED O2 SENSORS VACUUM LINE READ A SENSOR WITH EVAPO SYSTEM CAUSING CHECK ENGINE LIGHT CAME ON AND A HOST OF OTHER ITEMS CHECKED GAS CAP TOTALED ME $779. CAR REFUSE TO STARTED NEXT MORNINGS FOR PASS TWO WEEKS EVERY MORNING SEVERAL ATTEMPTS TO START CAR AFTER PARKED OVERNIGHT NO START ONLY STALLING FIRST. THEN WAITED AN HOUR PUT CAR IN NEUTRAL SEE IF CAR STARTS IT DID. AFTER DRIVING THAT DAY WHILE DRIVING CAR ACCELERATION BEGAN TO GO FAST BY ITSELF ON A HIGHWAY THEN JERK RPM DROPPED DOWN WHILE DRIVING MY CHILDREN IN THE CAR. I THOUGHT MAYBE GEAR WAS OUT OF PLACE SO I LOOKED TO SEE IF IT WAS IN DRIVE, IT WAS IN DRIVE. WENT BACK TO AUTO SHOP THEY SAID SINCE CAR IS WORKING NOW CAN'T HOOK UP SYSTEM TO CHECK P CODES BECAUSE IT WON'T SHOW UP IF IT'S WORKING.TOLD ME DRIVE 60 MILES TO SEE PROB CONTINUE. NEXT MORNING CAR DIDN'T START, NO FUSE SIGNAL SHOWS. THEN CAR WAS DEAD ONE CLICK SOUND ,NO STALL. CALLED ROADSIDE ASSIST AND TRIED TO JUMP BATTERY. GUY SAID IT'S NOT BATTERY HE SAID IT'S THE FUEL PUMP. CONTACTED THE AUTO MECHANIC SPOKE WITH MGR OF SHOP AND SAID IT CAN BE A TIPM AND COST $1200. THIS IS A VERY UNSTABLE AND UNSAFE ISSUE MY FAMILY AND I DRIVE IN THIS VAN DON'T FEEL SAFE 2ND ISSUE CAR HESITATED TO STOP TWO MONTHS AGO WHEN I PRESSED THE BRAKES TO STOP CAR WHILE DRIVING ON ROAD TO STOP AT RED LIGHT, NO STOP I HAD TO PUMP BRAKES AND I THOUGHT IT WAS BRAKES I PAID FOR REPLACEMENT OF BRAKES AND PADS AS WELL. THIS ELECTRICAL MODULE HAS BEEN THE CAUSE OF KNOWN INCIDENTS. IT CAN CAUSE ACCIDENTS. THE VAN IS DANGEROUS SAFETY HAZARD. TIPM AND ELECTRICAL SYSTEM IS CREATING UNSAFE BRAKING AND IGNITION FUEL CONDITIONS CAUSING MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342088July 29, 2020
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START AND THE CONTACT HAD TO MANIPULATE THE IGNITION SWITCH FOR THE VEHICLE TO RESTART. THE CONTACT CALLED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080, (269) 685-5800) AND WAS INFORMED THAT THE FAILURE MAY BE CAUSED BY THE WIN MODULE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 68,000. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342006July 29, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT REAR AC EVAPORATOR WAS BLOWING HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE EVAPORATOR REAR AC EXPANSION VALVE AND THE REAR AC LINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE AC EVAPORATOR VALVE AND EXPANSION VALVE WAS REPLACED. THE REAR AC LINE WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,244. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342030July 29, 2020
ENGINE
BOUGHT A 2018 DODGE GRAND CARAVAN FROM DEALER WITH ABOUT 56000 MILES ON IT. IDLED A LITTLE ROUGH, BUT HAD ONE IN THE PAST WITH SAME ISSUE. WITHIN 5000 MILES, MY ENGINE LIGHT CAME ON WITH MISFIRE IN CYLINDER 2. TOOK TO DEALER, THEY CHANGED PLUGS AND COIL. WITHIN 500 MILES, SAME LIGHT CAME ON, MISFIRE CYLINDER 2. TOOK BACK AND THEY MOVED PLUG AND COIL. DROVE FOR PROBABLY 600 MILES AND LIGHT CAME BACK ON. TOOK IT BACK TO DEALER AND AFTER DIGGING DISCOVERED LOW COMPRESSION IN CYLINDER 2. THEY TALKED TO DODGE DEALERSHIP AND THEY ADVISED THIS IS A COMMON ISSUE IN THESE MOTORS. THE VEHICLE NOW HAS TO BE TAKEN TO THE DODGE DEALERSHIP TO BE FIXED SINCE THE HEAD HAS TO BE WORKED ON. MY DEALERSHIP DOESN'T HAVE THE TOOLS TO PROPERLY FIX. LUCKILY I PURCHASED EXTENDED WARRANTY, HOWEVER IF THIS IS A COMMON PROBLEM, I AM REQUESTING A LOOK INTO MAKING IT A RECALL ACROSS THE BOARD SO NO OTHER INDIVIDUAL HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342056July 29, 2020
ELECTRICAL SYSTEM
THIS VEHICLE HAS AN ELECTRICAL ISSUE RESULTING IN THE VEHICLE NOT STARTING HAVE FOUND THAT IT KEEPS BURNING UP RELAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342069July 29, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2014 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AN UN-OCCUPIED, THE FRONT PASSENGER'S HEADREST DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE HEADREST METAL PIN FRACTURED WHICH LEAD TO THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341769July 28, 2020
POWER TRAIN
I WAS DRIVING OUR AUTOMATIC 2016 DODGE CARAVAN WHEN IT SUDDENLY LOST POWER AND WOULDN'T ACCELERATE. IT FELT LIKE I WAS ABOUT TO RUN OUT OF GAS. THE MECHANIC HAS SPENT THE LAST 3 WEEKS DOING EXTENSIVE (AND EXPENSIVE) TESTING TO FIND OUT WHAT IS WRONG. HE SAID THAT IT IS GOING INTO 'LIMP MODE' AND IS STUCK IN SECOND GEAR. IT IS UNDRIVABLE AND UNSAFE IN THE CURRENT CONDITION. THE MECHANIC SAID IT IS A 'SHIFT SOLENOID' ISSUE AND THAT WE NEED A BRAND NEW TRANSMISSION, WHICH WILL COST $4000. WE BOUGHT THE VEHICLE BRAND NEW AND HAVE ONLY PUT 73,000 MILES ON IT. SEEMS EARLY TO NEED A NEW TRANSMISSION SO I AM WONDERING IF SOME OF THE POWER TRAIN COMPONENTS USED BY THE MANUFACTURER WERE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341770July 28, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341779July 28, 2020
ELECTRICAL SYSTEM
THE DRIVE SIDE SLIDING DOOR LOCKING MECHANISM GETS STUCK AND WILL NOT OPEN, CLOSE, OR UNLOCK CORRECTLY, PRESENTING A SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND YOU COULD NOT GET OUT QUICKLY AND SAFELY. THE ONLY WAY TO GET THE DOOR WORKING PROPERLY IS TO HOLD DOWN THE MANUAL LOCK AND PRESS THE BUTTON ON THE FOB TO OPEN THE DOOR AT THE SAME TIME. IT WILL WORK FINE FOR A BIT BUT THEN THE SAME ISSUE WILL HAPPEN. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT IN READING ONLINE REPORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341814July 28, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERYTHING TO DO WITH THE BRAKING SYSTEM NEEDS TO BE RECALLED INCLUDING THE SENSORS. 2018,2019,2020 I HAD TO REPLACE BRAKES, CALIPERS, ROTORS, AND HUB ASSEMBLY MULTIPLE TIMES. THIS IS NOT NORMAL TO KEEP REPLACES THESE PARTS. MANY PEOPLE EXPERIENCED THIS PROBLEM AND I SURE MANY OTHERS WILL. THERE NEEDS TO BE A RECALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341574July 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TOOK MY 2012 DODGE GRAND CARAVAN TO THE TEMPE DEALERSHIP TO HAVE THE RECALLS FIXED. SOON AFTER THEY DID THE RECALLS MY CAR WOULD NOT DRIVE OFF THE LOT THEY TOLD ME THAT THE FUEL PUMP WAS BAD AND IT WOULD COST $806 TO FIX IT. SO I TOLD THEM LETS DO IT. I GET A CALL AN THE SAID ITS THE TIPM ! $1400 DOLLARS LATER MY CAR IS STILL RUNNING PRETTY ROUGH AND NOT GETTING POWER AND COMPLETELY SHUT DOWN WHILE DRIVING. SO I CALL THE DEALER AND THEY TOW IT IN TO TELL ME IT IS MY FUEL PUMP. SO $800 THEY SAID ITS FIXED AND I SHOULD HAVE NOTHING GOING WRONG. 3 DAYS LATER MY CHECK ENGINE LIGHT COMES ON AND A CODE P0456 EVAC LEAK! SO I CALL THE DEALER AND LET THEM KNOW . I THEN PURCHASED A GAS CAP JUST TO MAKE SURE THAT WAS NOT THE PROBLEM. LIGHT STAYED ON. SO I GET THE VAN TO THE DEALER AND THEY HAD MY VAN ALLDAY TO SAY ITS MY GAS CAP . LET ME REMIND YOU I JUST PURCHASED ONE. SO THEY GET THE CHECK ENGINE LIGHT TO GO OFF AND NOW EVERYTIME I FILL THE TANK UP GAS FUMES ARE SOO STRONG IN THE VEHICLE AND IS RUNNING VERY POORLY. HONESTLY IM SCARED TO HAVE THEM LOOK AT IT . I JUST WANT MY VAN SAFE I HAVE KIDS . ITS MY ONLY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341577July 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY MY VAN LOST ALL POWER AND SHUT OFF. NO STEERING, NOTHING. WE PULLED OVER ON A RAMP PUTTING OUR CHILDREN'S LIVES AND OUR OWN IN DANGER, TO WALK HOME. THE TIPM SEEMS TO BE THE PROBLEM. THE VAN WILL NOT RESTART, WILL NOT CRANK, AND IS CURRENTLY SITTING WHILE I SEE ALL OF THE RECALL ATTEMPTS FOR TIPMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341591July 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341654July 27, 2020
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
ANTILOCK BRAKE SYSTEM WENT OUT AT 50,000. THIS SHOWS UP AS WHEEL SENSOR. THIS IS A MAJOR SAFETY ISSUE. PLUS YOU CAN NOT FIND PART HARDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341692July 27, 2020
UNKNOWN OR OTHER
BUZZING NOISE FROM PASSENGER RIGHT SIDE DOOR WHEN UNLOCKING VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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