Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11349562August 15, 2020
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING THE VEHICLE AT RANDOM SPEEDS. MY DODGE CARAVAN WILL JUST SHUT DOWN. I HAVE NOTICED ON A COUPLE OCCASIONS ALL OF THE DASH LIGHTS WILL COME AND THEN ENGINE WILL SHUT DOWN. LOSE OF STEERING AND BRAKES. I HAVE MANAGED A FEW TIMES SHIFTING TO NEUTRAL AND QUICKLY RESTARTING. AN THE FEW TIMES IT WOULD NOT START IVE MANAGED TO GET OFF THE ROAD WITH STEERING WHEEL LOCKED AND BRAKE PEDAL THAT WONT DEPRESS. SIT FOR A MINUTE PUT IN PARK AN RESTART. THIS HAS HAPPEN OVER 18 TIMES OF OWNING THE VEHICLE FOR A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349610August 15, 2020
UNKNOWN OR OTHER
TODAY, ARRIVING HOME, PARKED IN MY GARAGE AND TURNED OFF THE VEHICLE, I WAS TRYING TO TAKE MY 2 YEAR OLD BABY OUT OF MY 2016 DODGE CARAVAN AND THE PILOT SLIDING DOOR (REAR) IS STUCK IN THE LOCK POSITION. I CAN NOT OPEN THE DOOR. LOOK LIKE THE CABLE, INSIDE HANDLE, IS STUCK.*DT CONSUMER STATED REPLACEMENT PART HAS BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349618August 15, 2020
ELECTRICAL SYSTEM
REAR PASSENGER DOOR ACTUATOR BUZZES, DOOR STICKS OPEN AND WON'T CLOSE. STARTED RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349172August 14, 2020
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE WITH THE KEY FOB OR MANUALLY. ADDITIONALLY, THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED DUE TO THE SENSOR BEING FRACTURED. THE CONTACT CALLED BUTTON CHRYSLER JEEP DODGE RAM (1220 E BLVD ST, KOKOMO, IN 46902, (765) 360-4063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349334August 14, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. STUCK IN LOCKED POSITION. FAULTY DOOR ACTUATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348964August 13, 2020
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT! IT DON'T WORK ANY MORE. HUGE SAFETY CONCERN!!!!!!! IT STOPPED WORKING AFTER I DROVE IT. I CAN'T EVEN UNLOCK THE DOOR OR MANUALLY OPEN IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348989August 13, 2020
ELECTRICAL SYSTEM
I HAVE LESS THAN 56,000 MILES AND HAVE ALREADY HAD TO REPLACE THE LOCKING MECHANISMS ON BOTH SLIDING DOORS. THE DRIVERS SIDE WAS STUCK IN THE LOCK POSITION AND THE PASSENGERS SIDE WAS STUCK IN THE UNLOCK POSITION. BOTH POSE A SAFETY CONCERN FOR CHILDREN IN THE BACKSEAT AND THEFT OF VALUABLES BECAUSE I COULD NOT LOCK ONE OF THE DOORS. BOTH WERE REPAIRED BY CHRONIC CHEVROLET UNDER MY PAID EXTENDED WARRANTY BUT I STILL HAD TO PAY THE DEDUCTIBLE FOR EACH ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349038August 13, 2020
SEATS
OUR HEADREST DEPLOYED WHILE GOING DOWN THE ROAD. IT HIT MY HUSBAND IN BACK OF HEAD BUT NO REAL DAMAGE, HE JUST HAS SMALL BUMP. THE NOISE STARTLED ME BUT I WAS ABLE TO STAY ON ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349062August 13, 2020
UNKNOWN OR OTHER
SLIDING DOOR LOCK PROBLEMS, MY DRIVER'S SIDE SLIDING DOOR WILL NOT OPE WHEN STATIONARY, THE DOOR STOP WORKING, AFTER 5 DAYS THE RIGHT SIDE STOPPED WORKING AND MY FAMILY BEGAN TO EXIT THROUGH DRIVER'S DOOR OR FRONT PASSENGER'S SIDE. I CONTACTED DODGE THEY SAID IT WILL COST $150 TO DIAGNOSE AND $1500 TO REPAIR DEPENDING ON WHAT THEY FIND OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349069August 13, 2020
STRUCTURE:BODY
THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348749August 12, 2020
STRUCTURE:BODY
OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348778August 12, 2020
STRUCTURE:BODY
DRIVER SIDE PASSENGER SLIDING DOOR STOPPED UNLOCKING AND WONT OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348814August 12, 2020
SEATS
PASSENGER HEADREST DEPLOYED WITHOUT IMPACT TO VEHICLE. INSPECTION OF HEADREST APPEARS THE THE PLASTIC STRUCTURE HOLDING RETAINING PIN HAS FAILED, DEPLOYING HEADREST. I BELIEVE THIS HAPPENED WITH THE VEHICLE PARKED IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348929August 12, 2020
ELECTRICAL SYSTEM
I GOT AN OIL CHANGE AND AN INSPECTION THE INSPECTION REPORT WAS GOOD, NO MAJOR MECHANICAL ISSUES. ONLY RECOMMENDATION WAS A POWER STEERING FLUSH NEXT TIME I CAME IN FOR AN OIL CHANGE. I DROVE THE VAN HOME 1/2 MILE AWAY. I PARKED THE VAN. I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. IT SMELLED LIKE BURNT RUBBER. I PROCEEDED TO DRIVE BACK TO SHOP 1/4 MILE AWAY. THE VAN LOST ALL POWER AT A STOP SIGN. I SAW MORE DARKER SMOKE COMING OUT. I GOT OUT OF THE VAN IMMEDIATELY. WITHIN 2 MINUTES THE VANS FRONT END WAS IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11348935August 12, 2020
FUEL/PROPULSION SYSTEM
I WAS DRIVING FINE WITH THE KIDS AND ALL OF THE SUDDEN I FEEL LIKE MY VAN WANTS TO SHUT DOWN ON ME WHILE DRIVING. WENT TO THE PARK ONE DAY AND WHEN CAME BACK WITH THE KIDS THE CAR WOULD NOT START... I FINALLY( AFTER SEVERAL TRIES) GET IT TO START AND GOT HOME SAFE, THANKFULLY. THE NEXT DAY I GO GROCERY SHOPPING AND CAME BACK, THE VAN WOULD NOT START! NOW, I'M FRUSTRATED WITH THE KIDS AND GROCERIES OUT IN THE HOT WEATHER. FINALLY GET IT TO START AND DROVE HOME HOPING TO GET THERE SAFE. FRUSTRATED THINKING CANNOT AFFORD A MECHANIC AT THIS TIME AS I RECENTLY REPLACED THE WATER PUMP AND THAT WASN'T CHEAP. GOT HOME! AND THE NEXT DAY IT WOULD NOT START CALLED ASSISTANCE TO FIGURE OUT WHAT'S WRONG AND EXPLAINED THAT IT WASN'T THE BATTERY NOR THE ALTERNATOR, THERE'S NO CODE AND THAT IT WAS POSSIBLY THE TIPM AND THAT WAS GOING TO BE ABOUT A $1,200 IF NOT MORE TO REPLACE. EXPLAINED THAT GRAND CHEROKEE AND OTHER DODGE CAR HAD RECALLED IT BUT NOT THE DODGE GRAN CARAVAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348560August 11, 2020
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 132,000.*DT CONSUMER ALSO HAD AN ISSUE WITH PASSENGER AIRBAG LIGHT WHICH REMAINS ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348581August 11, 2020
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) AND TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THEY BOTH INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL DECEMBER 1, 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348693August 11, 2020
ELECTRICAL SYSTEM
THE SLIDING DOOR ON THE RIGHT SIDE MAKES A LOUD BUZZING NOISE WHEN YOU UNLOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348704August 11, 2020
UNKNOWN OR OTHER
DRIVER SIDE PASSENGER SLIDING DOOR WILL NOT UNLOCK/OPEN. COULDN'T GET MY CHILD OUT. HAD TO GO AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348723August 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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