Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11271143October 25, 2019
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR STOPPED WORKING FROM ONE DAY TO THE NEXT. I USED THE DOOR ON SUNDAY, OCTOBER 20TH AND WENT TO USE IT THE FOLLOWING MORNING AND IT WOULD NOT OPEN VIA THE KEYFOB OR THE OVERHEAD BUTTON. WHEN I TRIED TO MANUALLY OPEN THE DOOR, IT WOULD NOT BUDGE. THE LOCK MECHANISM WILL NOT MOVE. I DID SOME RESEARCH ONLINE AND IT LOOKS LIKE AN ONGOING ISSUE WITH THESE VEHICLES BUT IT PRESENTS A SAFETY ISSUE IF THE VEHICLE GETS IN AN ACCIDENT, IT COULD IMPEDE PASSENGERS EXITING THE VEHICLE AND SUSTAINING FURTHER INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270654October 24, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, A BELL SOUND WAS HEARD AND THE AIR BAG INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF MOMENTARILY, BUT THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG CLOCKSPRING NEEDED TO A RESET. THE TECHNICIAN RESET THE CLOCKSPRING, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270679October 24, 2019
ELECTRICAL SYSTEM
VAN WILL SWITCH OFF WHILE DRIVING DOWN THE ROAD CAUSING POWER STEERING, POWER BRAKES, AND AIRBAGS TO SHUT OFF. THIS HAPPENS INTERMITTENTLY. MY VAN IS A 2010 BUT FOR SOME REASON NOT COVERED UNDER A CHRYSLER RECALL TO REPLACE THE WIN MODULE. I CURRENTLY HAVE VAN AT CHRYSLER DEALER AND HAVING REPAIR COMPLETED ON MY OWN DIME. THIS RECALL SHOULD BE EXTENDED TO COVER ALL CHRYSLER VANS MANUFACTURED IN THE 2010 MODEL YEAR. THE KEY FOB WILL BE IN THE IGNITION BUT THE IGNITION SWITCH IS FAULTY AND SWITCHES THE MOTOR OFF. VAN WILL RESTART IF YOU PUT IT IN NEUTRAL AND TURN THE SWITCH BACK ON. VERY UNSAFE.*DT CONSUMER STATED AT THIS POINT THIS REPAIR SEEMS TO HAVE FIXED THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270838October 24, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
INTERMETINT WIPERS DON'T WORK,, BLIND SPOT DETECTION SYSTEM DOESN'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270436October 23, 2019
ELECTRICAL SYSTEM
ALTERNATOR FAILED PREMATURELY, BUT OUT OF WARRANTY. ALL OTHER MODELS IN THIS YEAR RANGE WITH THE SAME ENGINE AND ALTERNATOR WERE RECALLED, BUT THIS MODEL WAS EXCLUDED FROM THAT RECALL. HOWEVER, SAME ENGINE AND SAME ALTERNATOR. STILL FAILED PREMATURELY. RELATED RECALL 14V-634. CHRYSLER REFUSED "GOOD-WILL" REIMBURSEMENT SINCE MY VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270457October 23, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MULTIPLE TIMES THE VEHICLE HAS STALLED AND COMPLETELY SHUT DOWN WHILE IN USE. MY FATHER HAD IT STALL TWICE WHILE ON THE FREEWAY AT FREEWAY SPEEDS. I HAVE RECENTLY HAD THE VEHICLE STALL WHILE IDLING AT STOP LIGHTS AND STOP SIGNS WHEN TRYING TO PROCEED FORWARD. WE ALSO HAD AN ISSUE WHERE WE TOOK THE VEHICLE OUT OF PARK AND INTO REVERSE AND USING THE GAS PEDAL WAS NOT PROPELLING THE VEHICLE AT A PROPORTIONAL RATE - AND THEN WHEN PUT BACK IN DRIVE THE SAME THING OCCURRED - THE VEHICLE WAS STILL RUNNING. WE HAD TO PARK, TURN IT OFF, AND RESTART THE VEHICLE WHICH CLEARED THE ISSUE IN THAT MOMENT. THIS IS EXTREMELY DANGEROUS AS THE VEHICLE COMPLETELY TURNS OFF WHILE YOU ARE IN THE MIDDLE OF USING IT! WE HAVE OUR BABIES IN THESE VEHICLES WHILE WE ARE USING THEM! I HAVE READ TOO MANY OTHER ACCOUNTS OF THIS HAPPENING TO OTHER OWNERS WHO ALSO ARE SPENDING THOUSANDS OF DOLLARS FOR MECHANICS TO GO HUNTING FOR SOLUTIONS - MOST OF WHICH DO NOT WORK. THIS IS UNSAFE AND NEEDS TO BE INVESTIGATED AS A LARGER ISSUE WITH THIS VEHICLE. I'M LISTING MY SPEED BELOW AS 5 MPH BECAUSE THAT HAS BEEN A FREQUENT CASE; HOWEVER, ANOTHER DRIVER OF THE VEHICLE HAS EXPERIENCED THIS AT HIGH SPEEDS PREVIOUSLY ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270117October 22, 2019
UNKNOWN OR OTHER
I HAVE AN OIL BURNING PROBLEM. I HAVE NO LEAKS BUT MY VAN IS BURNING OIL WAY BEFORE 3000 MILES. DOWN BELOW WHEN IT ASK FOR A DATE. I ENTER THE TIME I PURCHASED THE VAN. IT'S NOT THE EXACT DATE BUT AROUND THAT DATE. I WAS ONLINE RESEARCHING AND I FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270150October 22, 2019
ELECTRONIC STABILITY CONTROL (ESC)
AT ANY RANDOM TIME WHILE DRIVING THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON, CAR ENGINE FAILS, BREAKS AND STEERING LOCK UP AND YOUR JUST STUCK WHERE EVER YOU HAPPEN TO BE. TURN CAR COMPLETELY OFF WAIT A FEW MINUTES TURN BACK ON AND CAR SOMETIMES WILL RUN FINE FOR DAYS AND SOMETIMES IMMEDIATELY DO THE SAME THING ALL OVER AGAIN! THIS IS VERY DANGEROUS FOR A FAMILY VEHICLE, HAD HAPPENED ON THE HIGHWAY, IN THE MIDDLE OF INTERSECTIONS AND IN HEAVY TRAFFIC! THERE'S NO WARNING OR NO WAY OF KNOWING WHEN IT WILL HAPPEN. MULTIPLE CARS JUST LIKE MY CHRYSLER TOWN AND COUNTRY HAVE THIS SAME EXACT ISSUE AND NOTHING IS BEING DONE TO FIX IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270154October 22, 2019
ENGINE, STEERING, EXTERIOR LIGHTING
I EXPERIENCED THE FOLLOWING ISSUE WHICH IS ADDRESSED IN A RECALL HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I REPLACED THE PART, OUT OF POCKET, AND AM ATTEMPTING TO RECOUP THE COST. I TOOK THE VAN TO A DODGE/CHRYSLER DEALERSHIP AND THE VAN SHOWED NO CODES, ETC TO INDICATE THE ISSUE. I SIMPLY WENT OUT ON A LIMB TO GUESS IF THIS WAS THE PROBLEM. I HAVE RECEIPTS SHOWING PURCHASE FOR THE REPAIR. THIS SHOULD BE COVERED. MY FAMILY WAS IN DANGER EVERY TIME WE DROVE AND CHRYSLER REFUSED TO DO ANYTHING ABOUT IT!!!! THE NEW WIN MODULE SOLVED THE ISSUE AND IT HAS NOT STALLED ONCE SINCE THE NEW ONE INSTALLED! MARCH 1, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 IGNITION SWITCH ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 11V139000 MANUFACTURER CHRYSLER GROUP LLC COMPONENTS ELECTRICAL SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED 195,798 SUMMARY CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF. REMEDY DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES CHRYSLER SAFETY RECALL NO. L02 & L25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269857October 21, 2019
ELECTRICAL SYSTEM
DRIVERS SIDE SLIDING POWER DOOR LOCK GETS STUCK, WHEN IT FINALLY UNLOCKS AND PROCEEDS TO CLOSE A VERY LOUD 'ELECTRICAL BUZZING SOUND ' COMES FROM DOOR AND IS VERY SCARY.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270089October 21, 2019
STRUCTURE:BODY
THE PASSENGER SIDE SLIDING DOOR EMITS A LOUD BUZZING SOUND WHEN THE VEHICLE IS UNLOCKED. THE VOLUME IS LOUD ENOUGH THAT IT CAUSES AUDIO DISCOMFORT. RESEARCH INDICATED THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS ISSUE IN THE 2016 DODGE AND CHRYSLER MINIVANS, AND SEVERAL INDIVIDUALS HAD REPORTED IT TO THIS SITE SO WE ARE FOLLOWING THAT SUGGESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269773October 20, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ON OUR 2012 TOWN AND COUNTRY , WE HAD REPLACED TIPM ON 2/18. AFTER REPLACEMENT , VEHICLE WOULD STILL TURN OFF IN MID-DRIVE , NOT TURN ON AT ALL NOR TURNOVER MANY TIMES . I BELIEVE IT'S A HUGE SAFETY ISSUE TO NOT HAVE ANY CODES SHOW UP, THE DEALER AFTER REPLACING TIPM ( PARTS AND LABOR $1400), THEY CAN'T FIND ISSUE WHICH CAUSES A LARGE SAFETY CONCERN AS MY GIRLFRIEND AND CHILDREN ARE LEFT TO DRIVE A VEHICLE THAT CAN INTERMITTENTLY TURN OFF MID DRIVE . IT SEEMS MANUFACTURERS KNOW OF THIS PROBLEM BUT NO RECALLS HAVE BEEN ISSUED NOR A FIX .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269571October 19, 2019
ENGINE, SEAT BELTS, SEATS
THE SEAT BELT RELEASE IS STICKING AND WON'T CLAMP THE SEAT BELT. ENGINE HAD A SLIGHT TICK WHEN PURCHASED AN TUCKING HAS BECAME WORST. ELECTRICAL DVD IS SHORT AND WON'T OPERATE. SIDE PANEL ON VAN AND MODERN LIKE MINE MISSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269512October 19, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
FOR ABOUT A YEAR THE CAR HAS BEEN GIVING ME PROBLEMS WHILE ITS BEING DRIVEN. WHEN I COME TO A STOP IT SHAKES AND HAS CUT OFF ON ME. IT WOULD RESTART WITH NO PROBLEM. THEN IT STOPPED GIVING ME PROBLEMS FOR A LITTLE WHILE. THEN LAST THURSDAY, I GOT OFF AT AN EXIT FROM THE HIGHWAY AND WHEN I BRAKED BEHIND A CAR AT THE LIGHT, IT STOPPED A LITTLE ROUGH. I TOOK MY FOOT OFF THE BRAKE TO MOVE UP A BIT AND THE CAR STARTED GOING BACKWARDS REAL SLOW WHILE IT WAS STILL IN DRIVE. I HAD TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART AND IT TOOK ME TO MY DESTINATION. I'M TERRIFIED TO DRIVE IT WITH MY GRANDCHILDREN BUT NEED MY VEHICLE. IT AMAZES ME ABOUT THE COMPLAINTS WITH THIS SAME PROBLEM AND CHRYSLER IS NOT ACKNOWLEDGING THE PROBLEM. I PRAY THAT SOMETHING TRAGIC DOESN'T HAPPEN. I HAVE HAD THIS CAR CHECKED REPEATEDLY AND THEY CAN FIND NOTHING AND THE CHECK ENGINE LIGHT DOESN'T COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269318October 18, 2019
ELECTRICAL SYSTEM
THE TIPM IN MY 2010 T&C HAS A FAULTY FUEL PUMP RELAY I HAVE COME TO BELIEVE AND AFTER FINDING A PETITION WAS DENIED I AM LOOKING FOR RESOLUTIONS . THESE CAR MANUFACTURES BUILD VEHICLES AS CHEAP AS THEY CAN AND DONT CARE FOR PUBLIC SAFETY JUST PROFITS IF YOU MAKE A MISTAKE OWN UP TO IT AND FIX IT ! MALE A BETTER PRODUCT AND PEOPLE WILL BUY IT GLADLY IF ITS A GOOD VEHICLE . CHRYSLER NEEDS TO RECALL THE RELAY IN TOWN AND COUNTRYS VANS! MY VAN DOES NOT WANT TO START AFTER SITTING HAS NOT HAPPENED WHILE DRIVING THANK GOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269202October 17, 2019
ELECTRICAL SYSTEM
HAVING ISSUES WITH THE WIRELESS IGNITION MODULE. BUTTONS ON THE REMOTE EITHER DON'T WORK OR DON'T WORK RIGHT. ALSO ASSOCIATED BUTTONS IN THE VEHICLE, EITHER DON'T WORK OR DON'T WORK RIGHT. THERE WAS S RECALL ON THE 2008-2010 MODELS OF THESE SAME VEHICLES, FOR SIMILAR PROBLEMS. THERE MAY NOT BE A RECALL NOW, BUT THERE MAY BE ONE SOON. I CAN'T WAIT FOREVER ON A RECALL, I'M GOING TO HAVE TO GET THIS FIXED WHEN I HAVE THE CASH TO DO SO. DON'T KNOW IF ANY OTHER WAY TO DEAL WITH IT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268945October 16, 2019
STRUCTURE:BODY
OUR BACK DOOR FROM DRIVERS SIDE DOES NOT WANT A OPEN ( WITH KEY, MANUALLY NOR WITH INSIDE BUTTON. WINDOW OPENS NOT SURE IF IT LOCKS. JUST STOPPED WORKING ALL OF A SUDDEN, GOT OUT OF GROCERIES AND OPENING TO PUT BAGS AND NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268731October 15, 2019
ENGINE
I HAVE EXPERIENCED A FAILURE IN THE NUMBER TWO CYLINDER HEAD. CHRYSLER REFUSES TO ACKNOWLEDGE ANY PROBLEMS WITH THIS MOTOR FOR THIS YEAR. EVEN THOUGH IT IS THE SAME MOTOR THAT THEY HAVE USED IN 2011 2012 AND 2013 AND DURING THOSE YEARS THEY HAVE COVERED SUCH FAILURES. THIS PROBLEM IS EVIDENT BELOW 1000 RPM. YOU CAN FEEL THE CAR SHUDDER AND SHAKE AS A RESULT OF MISS FIRING IN CYLINDER TWO. I AM TOLD THAT IF IT IS NOT REPAIRED IT WILL EVENTUALLY CAUSE MY ENGINE TO FAIL COMPLETELY. THE CURRENT PRICE TAG IS APPROXIMATELY $3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268272October 14, 2019
ELECTRICAL SYSTEM
AT FIRST IT USED TO KILL THE BATTERY OVERNIGHT. NOW FAILS TO START. NO WARNING LIGHTS. NO CHECK ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268340October 14, 2019
AIR BAGS, SEATS
A YEAR AGO THE FRONT OF THE HEADREST ON THE PASSENGER SEAT POPPED OUT WHILE DRIVING ON A CITY STREET. I ATTEMPTED TO PUSH IT BACK IN LATER BUT IT WOULD NOT STAY. I RECENTLY LEARNED THAT THE PIECE THAT HOLDS IT INTO PLACE WAS PLASTIC, AND IT BROKE. I AM NOW CONCERNED WITH THIS HAPPENING ON THE DRIVER SIDE. IN ADDITION, THE HEADREST CANNOT BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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